Samsung Mobile Customer Helpline No. 1800 5726 7864

Company Name: 
Toll free Number(s): 
  • 1800 407 267 864
  • 1800 266 8282
  • 1800 3000 8282
  • 1800 5726 7864 (For call & Whatsapp)
All India Number(s): 
  • 30308282 (Dial With Your City STD Code)

Samsung Mobile Official Website

IVRS Option

First Select language,

  • Press 1 - For Product and service related queries
    • Press 1- For mobile related queries (Wait, till transfer to customer care executive)


  • support [dot] india [at] samsung [dot] com

Important Links

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light bleeding issue of Samsung TU8570 led TV

I have purchased Samsung TU8570 led TV from Reliance Digital store D.D. Mall Gwalior on 27-09-2020 and installation is on 02-10-2020. but, now I am facing light bleeding issue. so, please replace my Samsung TU8570 led TV immediately.

Go for Consumer Forum

You wont get easy repair or replacement, its better to go for consumer forum to get full refund as i will be doing the same.

Bad experience with samsung

Mera samsung a20s phone h jo pichle 1month se touch problem h aur mera complained k sahi solution provide nhi kr rhii h Samsung and team hmesa update krtii h phir whi problem hote rhta h

Poor customer service at Jalpaiguri Samsung Service center

I wanted to enquire about my defective phone samsung J8 at Jalpaiguri Samsung Service Center.The customer service executive Pratap Roy coul see me standing in que for 45 minutes.But when my turn came he told he will go for lunch and can not attend me.I was surprised to see such unprofessional persons working at customer service desk.Terribly dissatisfied.

Riport problem

मैं हमेशा से सैमसंग का मोबाइल प्रयोग करता हूँ और मेरे पूरे परिवार में जितने लोग हैं सभी सैमसंग का मोबाइल प्रयोग करते हैं मैंने जल्दी में एक SAMSUNG M31 MOBILE खरीदा है जिसमें मुझे कुछ दिक्कत आ रही है इसमें इयरफोन पिन लगाने की जगह नीचे है जबकि पहले के सभी सैमसंग मोबाइल में इयरफोन पिन लगाने की जगह ऊपर होती थी जो काफी आरामदायक था इसलिए या तो मैं ये मोबाइल बेच दूंगा या फिर फेंक दूंगा क्यों कि परेशानी मुझे पसंद नहीं

price enquiry

What was the price of samsung galaxy A30 display



My phone does not start

My phone does not start ... I will be shutdown my phone then my phone will be not start

Bad quality of product

Samsung refrigerator is very bad, service is also bad, no one reply you. Please don't buy any Samsung product, I am really tired, please don't buy any products of samsung

Mera handset samsung A30s hai

Mera handset samsung A30s hai n jb bhi p hn on krti hu to automatically of ho jata hai phone so plz tell me k isme kya problem h

Remove lock

Sar Ham apne phone ka lock bhul gaye hain use kaise Tode please help me

Plz refund

Sir mere pH. m network ka issue tha jo ki aaj kl solve ni huaa h so plz refund my amount

Refund or replace

Dear sir
I am use Samsung a 2 core my case handle VOC team but my wish to refund my mobile
Have submit service center plz refund my
Invoice amount

Lost My phone Samsung

I have lost my Samsung A50s new phone after 20 days of purchase.
How can I block this phone.
Kindly advice..

Mera phone Jab Se Mila

Mera phone Jab Se Mila purchase Kiya Hai Usi Din Se sarve customer service centre per Pada hua hai abhi tak service centre Walon Ne Mera phone Thik Nahin kiya hai isliye apne phone ki main kis Jama Nahin Ki Hai kripya mera phone thik karvane ki kripa Karen aur Jitna Bhi aapka Dube hai use Din prapt Karen


How to my phone sitting in open aap

for facebook app keyped phone

my phone sm b313e.the facebook app has been off. Fb app all keyped phone has off . Please solve this problem
thank you

Sim netwark locked simnetwark puk

Samsung galaxy A105F

How to activate guest mode

Hello sir,
I was purchased new SAMSUNG GALAXY M30 phone, i am unable to activate guest mode option in phone. So, please tell me how to activate the guest mode. Thanking you

Charge pin and switch off

Sir mai Samsung z1 model no smz130H/DS chalata hu center per banwane par fir se charge pin bigad jata hai mobile rakhe rakhe switch off ho jati hai kabi gir jane per switch off ho jati gabki pahlevasa nahi hota tha sir please help me


Samsung galaxy j2pro display lining automatic off 5 minutes back on regular

Frp block

Mera phone samsung galaxy model j530f/ds hai uska custom binary blocked frp lock lg gya hai usko kaise remove krna hai


sir my mobile model samsung a9 (2017) touch and display break i want to price of touch and display folder. online buy.

In connection with the demand for money on the service center, e

My mobile phone is now in the warranty but it is not charging, so I took my mobile service center, but it was told that its money is not ready to pay the rhino and paiso bill+

Data spead kam hone k karn

Mai samsung j2 pro use kar rha hu merai phone pai kuch din pahlai phone update bta rha tha to maine update kiya
Update karne k baad mera data spead kam ho gya. To mujhai apna phone use karne mai praisane ho rha. Sir please help me.

not connect google home mini

my samsung galaxy not connect the google home mini please replai my q..

sim card removed problem

Hello sir, my galaxy on8 in very major problem. I mean when i calling then show sim card removed or restart. How can it solve ?

Samsung customer service is fraud

I had changed my Samsung phone display 3 times and again the same issue persists and they are not solving the problem .

Dont buy samsung products if

Dont buy samsung products if it is in warranty the will not check if warranty is complete u should forget the product waste of money and we can get medical problems like bp headache and money waste

Phone repaired many times in few months, now again

Respected Sir,
J7 prime 2 was purchased in April 2018 at reliance digital, kota; my son is tired and frightened of going to Samsung CustomerCare like if he has to go for some exam centre, Phone repaired 4 times in 5 months, now 5th time in 6th month, I can understand that machine is a machine, but you are humans and I hope you can understand the agony of betrayal of trust a customer feels if this kind of thing happens and that too in a home where there are 8 samsung products working , be it mobiles to refrigerators etc, he is too studious and does not know anything like consumer rights etc, all he knows is books,kindly alleviate his pain which your mobile has caused, he is a student ,
If my plea is heard kindly contact me on my email to get his details.

Dr Sumir Kaul

Sd card & hanging problem

Sir mere mobile j7 max m sd card koi bhi show ni kr raha hai
Bas sd card not inserted show kr rha hai
& sir mera mobile hang kr rha h automatically band ho jata hai and jab lock on krta hu to 10 s 15 seconds m on hota h
Please help me sir

Sd card problem

Mobile j7 max sir sd card shoh nahi kar raha hai

My inverter Air condition breaking again & again.


I bought supposed to be best inverter air condition from Mumbai. i bought in October 2015 it broke like lot of times, in this year it is 4th time broke. Every time the service guy comes & fix it works for some weeks & breaks again. When i bought this air condition, they told me this is the best product & they gave me extended 3 years warranty, its valid till October 2019. But guess what the Onsite go company where i got the warranty from, they are saying we have already spend money on this Air Condition cant fix this. Top of this the unit has a sticker on it & it says '10 year warranty for the compressor'. Got reliable honest local repair guy, who just saw the machine and said this machine only Samsung company can fix we cant touch.
We are fed up & don't know what to do with this expensive piece. We are suffering big time with this product.

Kindly Rectify my problem ASAP

Thank You

No response worst customer care service

For my order querry at samsung Shop i have tried calling several times in office hours but still it says call in office hours 10 -7pm i called still it says call in office hours. What to do with that m very dissatisfied with your servive Samsung insted worst customer care ever sorry to say that but its true.

Screen & tach regarding

Good evening sir actually my phone Samsung galaxy j2 18 these are screen & tach damage so I want to information rate regard how much many screen & tach please tell me about . thanks

Sir, I charged a mobile charge, after that my dismay went to cra

Sir, I charged a mobile charge, after that my dismay went to cracks and not mobile and mobile Abi Mobile is in 2 months

mobile not correct charging

My mobile phone samsung j7 duo not charging correct charging time 12 hours than mobile only 40% charged

Flickering of screen

My mobile purchased on dt 12.06.18 vide inv no 1459 from M/s Deepak Watch & Radio House, Bhopal, observed screen is flickering heavily. No help offered by shop owners, who said hand over the mobile to service center. have submitted to M/s Techno Crafts, MP nagar Bhopal vide Work Order No 442 dt 27.08.18.

Otg support

I have samsung J8, but my handset is not supporting OTG after software update, plz resolve this ASAP.

Charging problem in my phone

Charging problem in my phone Samsung j 7 pro my phone 3 months +old

Samaung galaxy j eight hanging problem.

Since mostly 15 days before I purchased samaung j8 mobile at that time all working are good but after software updating my phone working slow especially in net content.shown like fb Instagram WhatsApp please sent me a solution of this problem immediately as soon as possible.

Call disconnec

Im using samsung A8 Plus and the call are being disconnected automatically after 60mins of call duration. Pls help in chnaging this setting as its creating a problem in case of long duration conference calls.

Pls help me th3 steps to change this setting and help me get over this problem.

Waiting for a early response.

SIM lock ko unlock kernel LA pin

My Samsung duos phone in key pad has problems in SIM lock
Pl. Send company pin no. To unlock SIM slot lock

SIM lock network unlock

Mera mobile Samsung galaxy j2 he
Mera mobile p.a. UAE ka du SIM daleto SIM card network unlock diktat ta he pleas help me

Message not send

Message not sending and not receive



phone part is not available in company

from last 2 weeks my phone is in service center they saying damaged part is not available in company. feb-2018 only i bought this phone samsung c7Pro. still warranty period also not yet finished. what is the solution for this problem. whenever i will call service center they people saying again we need 10 days for that part. please help sir. in future will never buy samsung company phone.

Smartphone switch off due to overheating display on screen

I have Samsung galaxy on nxt handset .I have formatted my smartphone but problem is still remain, phone is being switched off repeatedly . Please resolve my problem .
Thank you

(Dinesh Gupta)

smart phone switch off due to overheating display on sacreen

I have Samsung A20 handset .I have formatted my smartphone but problem is still remain, phone is being switched off repeatedly . Please resolve my problem .
Thank you

(Ruby sajwan)

Net problem

Sir,Mere pas j7max mobile he Isme Jab me Data on karta hu to 1.50gb data jo milta he din ka 5 mins me automatically khatm ho jata he or jab me hotspot se connect karta hu to uska bhi data khatm ho jata use na karne per bhi

Mobile phone problem

Net problem .YouTube video and movie prosrebul no .WhatsApp SMS not sending or any problem mobile phone

Mobile net

My phone in mobile networks complate

Vodafone network ok
Airtel ok
Data not runing
please helps

Sammsung mobile

I Ranjeet kumar have been purchased SAMMSUNG GALAXY ON MAX before 1 month, my phone suddenly have switched off its own but it not be on.
so please help me.


Hang and browser open ad



Handset problem

My handset problem solf

samsung baitry sarvice problem

samsung j2 set ki batiry long time nhi chalti h why?


I HAVE PURCHASED NEW AC on 22-6-18 but ac not working since installation time. I have raised complaint on 23-6-18 but AC not replaced till date.

Pathetic fake warranty

Never expect such kind of response from a stupid company like Samsung. I have purchased J7 prime from online with a 1 year screen replacement warranty. Now when i contacted the customer care they are denying they won't provide such kind of warranty if we have purchased from online. Keep it up such a good work and salute to your shit service. Please see how apple works...they never deny anything like this whether you purchased from Online or Apple Store.

Samsung Mobile

I had purchased the Samsung J7 in 2015, since then the display of the phone had stopped working 3 times till date.
I had paid around Rs 6000 for the repair. Guarantee given by service centre will be valid for 3 months only.
How samsung is given such a guarantee of 3 months .
My phone display stopped working from the last 4 days.
Service centre person telling me that i have pay again Rs 4325 again for the same.
This is not correct.
Every time i have to pay such amount on regular basis.
How the display god stooped working in short span.
I request samsung to stop making fool people.
This is how samsung is getting money from the people.
I am also forwarding my complaint to the consumer forum against the services and facility of samsung mobiles.

C V Sahu

it would be better to file

it would be better to file legal suit before DCF
nothing cost you.

Samsung on SEVEN pro do not switch on


Same problem here sir!!!

Same problem here sir!!!

Sim two slot is not working for more than a year

Dear Sir/Madam,
I have a Samsung Galaxy J5 mobile phone, purchased in the year of 2016 but for more than a year sim 2 slot of the said mobile is not working as my home is furthest from the nearest service centre I could not be able to service the by going service centre.

Hence my earnest request to you kindly arrange to call me or email me to give a solution.

With regards
Maidul Sk


i can not Merge the conference call... in my phone samsung galaxy J7. Pease help me its very urgent.


My name is Avniish Jain, my Samsung J7x phone has an invoice number of 1458. I purchased this phone 23/2/18 with the help of Paytm. On 13/6/18, the phone was turned off automatically after its running and then it was closed After that we did not send the Avantika mobile service center foot. He said that after saving the data and re-fetching it then we took it after saving the data, then he said that there is no brokerage. Land, he held the phone back and we had to pay Paytm.

Samsung galaxy

I purchase a galaxy j7 prime in october from last two days it restart automatically in 15 to 20 minutes. Please focus on this and tell me how to solve this problem.

Yesterday i was went temlpe

Yesterday i was went temlpe then i band my neess my phone j7 max was under my jeans pocket then i stand up and watching that my phone is not openning till now from 12 hours..
So pls hepl me for reopen my phone..

Can't creat google account

I have samsang star pro but I can't open google account in my phone.

Fraud call or not

Today I have received a call from Samsung address Delhi. The girl asked my name and address for providing me huge discount on Samsung j7 prime just RS 4000 only. Is that true or fake.

Fraud call or not

Today I received a call by female asking for my name and apply me a huge discount on Samsung j7 prime at just 3500rupees only.


Today I have received a call from Samsung address Delhi. The girl asked my name and address for providing me huge discount on Samsung j7 prime just RS 4000 only. Is that true or fake.
Please sir Help me

Mobile dipped in water No solution

My Samsung Galaxy Grand 2 Mobile dipped in water by child but the service center says change mobile as connector is not available by company, althogh the mobile is showing one sim but not detecting second sim and memory card.Any solution?????

pattern unlock

I forget my pattern how to correct it please send me guide lines my phone Samsung galaxy onxt


I m using samsung j7 max and sir i forget my password please help me to recover my password

phone is locked

your phone was restarted and needs to be unlocked using your pattern . you can use your biometrics next time you unlock your phone.

Handset problem

Mera hand set samsung j5 prime automatically hang ho kar ruk gaya hai ab swich off b nahi ho raha hai aur koi key b kaam nahi kar raha hai

samsung mobile complain

mera pass samsung ka smb313e he usme bluetooth hm 1300 connect karte he to usme music nahi play hota he

Screen problam

My mobile repire in samsung services santer bkn my set retran problam tach mastak

Mobile rileted problem

Problem in mobile
Coming in phone call but not show
I don't know
Not open display and show apps

samsung mobile screen srachase problem

I am shivaji thombre I purchase samsung A6 infinaty new lonched mobile 3days ago this mobile screen glass very pure normle use screen crachase so pl the coparate & repleaced the mobile screen your end pl consider all above facts
Thanking you


There was alot of problems in my handset. The settings of the mobile phone will automatically changed and create many problems during daily usage. Now whats going on you will change the handset or not????

Display damaged

Need quotation for damaged display replacement.

sir my sumsung j7nxt display

sir my sumsung j7nxt display demeged

regarding update in samsung tizen z three mobile


There is no update in my phone and other applications are asking for updates. Please launch update of Samsung Tizen Z3 asap.

New mobile ded

My new samsung on max is automaticly switch of one month before purchaging

Charger complaint

I having J7pro one month old, my charging adapter failed to work. I took it up service centre, they also tested and they will agree to replace the charger adapter head but they ask me to handset and told you have to backup your phone and bring, we will reinstall the software and give the replacement of adapter.
"Is it mandatory to update the software for replacement of charger adapter ?"

about pattern reset

I forget my pattern how to correct it please send me guide lines my phone Samsung galaxy j5 prime


My device is slow running.give me suggestion,please

Updated android new

Plz send orio new update my phone