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Samsung Home Theatre Customer Care No.

Updated on Saturday, 31 October 2026 - 12:41pm
Company Name: 
Toll free Number(s): 
  • 1800 5726 7864 (For Customer/WhatsApp Support, Mon-Sun, 9am-7pm)
  • 1800 40726 7864 (For Alternate Customer/WhatsApp Support, Mon-Sun, 8am-8pm)
  • 1800 123 7729 (For Samsung Pay Support)
  • 1800 202 1234 (For Samsung Care Plus, Mon-Sun, 9am-9pm)
All India Number(s): 
  • 93110 52162 (For WhatsApp Support)
  • 9870 494949 (Alternate WhatsApp Support)
  • 9220 400 773 (WhatsApp Support For Online Orders)
Website: 
Official Website
Samsung Home Theater
Android App: 
Samsung Shop : Meet the Galaxy
iOS App: 
Samsung Shop

IVRS Menu

IVRS Menu : 1800 5726 7864 / 1800 40726 7864
IVRS Menu : 1800 123 7729
IVRS Menu: 1800 202 1234
  • Press 1: To connect viva Whatsaap
  • Press 2: To stay on the call
    • Press 1: For product related information or repair request.
    • Press 2: To know the status of your service request or to register a demo installation request.
    • Press 3: For queries related to online order placed on Samsung shop app or samsung.com.
    • Press 4: For warranty information, repair fee or spare part prices.
    • Press 5: For new product offers and launches.
    • Press 6: For information on safe disposal of electronic or plastic waste.
  • Press 1: For cards
  • Press 2: For being UPI
  • Press 3: For wallet
  • Press 4: Bill payment
  • Press 5: For promotions
  • Press 1: For Samsung Finance Plus
    • Press 1: For mobile
    • Press 2: For consumer electronics
  • Press 2: For Samsung Care Plus
    • Press 1: To know about Care Plus and its different plans
    • Press 2: For assistance in raising a clam
    • Press 3: If you are a calling to follow up on an existing claim
    • Press 4: If you have not recieved the policy document
    • Press 5: To speak to an agent

Email

  • support [dot] india [at] samsung [dot] com (For Customer Support)
  • servicehead [dot] in [at] samsung [dot] com (For General Query)

Important Links

Branch Offices

Return/Refund/Cancellation And Warranty

  • For any query/complaint, you can contact to the customer support team.
  • You have to make a cancellation request within 2 hours after placing an order.
  • If you receive a damaged product, contact customer support within 24 hours of delivery to raise a return request.
  • Refund will be initiated within 14-21 business days to the original payment method.
  • Warranty can be claimed as per company's terms and conditions .
  • For more information, please read .

For Complaint

Level 1

  • For any query/complaint, you can can contact to the customer support team.
  • You can also fill this Form .
  • Your query will be resolved within 48 hours .

Level 2

  • If your complaint is still not resolve, then you can contact the nodal officer details given below:
    Email: grievance [dot] estore [at] samsung [dot] com
Parent Article: 
Samsung India Customer Care No. 1800 5726 7864