IVRS Menu: 1800 5 726 7864 / 1800 40 726 7864
- Press 1: To avail contact center support options on your smart phone.
- Press 2: To Continue
- Press 1: For product related information or repair request.
- Press 2: To know the status of your service request or to register a demo installation request.
- Press 3: For queries related to online order placed on samsung shop app or samsung.com.
- Press 4: For warranty information, repair sheet or spare parts prices
- Press 5: For new product offers and launchers
- Press 6: For information on safe disposal of your electronic/plastic waste
Emails
- servicehead [dot] in [at] samsung [dot] com (For Customer Service)
- support [dot] careplus [at] samsung [dot] com (For Samsung Care Plus)
Important Links
Note: Currently there are no camcorders available in Samsung Official website.
To Buy Online
Return/Refund Procedure
- If you have any Query/Complaint regarding product, then you can contact at 1800407267864 or email at servicehead [dot] in [at] samsung [dot] com .
- If you want to cancel your order please reach out within 24 hours from the date of delivery.
- In case your product is damage/mismatch, then initiate a request within 2 days of delivery.
- The refunded amount will be credited in your account within 7-10 business days.
- For more information about return and refund, please read .
Grievance Redressal
- If you have any complaint, then you can contact to the Grievance Officer via email at grievance [dot] estore [at] samsung [dot] com .
- If the query is related to the product service or warranty, then contact to the tecnical support team at Samsung Support.