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Reliance Money Customer Care No. 022-4741 5800

Updated on Tuesday, 28 January 2025 - 5:27pm
Organization: 
All India Number(s): 
  • 022-4741 5800 (For Service Queries/New Loans, Mon-Sat, 10am-6:30pm)
Website: 
Official Website

IVRS Menu: 022-4741 5800

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  • Press 1: If you are an existing customer.
  • Press 2: For loan information.

*Note

  • RCFL is now a Wholly Owned Subsidiary of Authum, for more information please read.

Email

  • customercare [at] authum [dot] com (For Contact Support)

Important Links

For Grievance/Complaint Procedure

Level 1

  • For any query/complaint, you can contact at 022-47415800 or mail at customercare [at] authum [dot] com 
  • For any query you can also register you complaint by visiting your nearest branch location.

Level 2

  • If your query is still not resolved, then you can also contact to the Head-Customer Service details given below:
    Email: escalations [at] authum [dot] com.
    Address: Reliance Commercial Finance Limited .
    Unit No. 304 Sunrise Business Park,
    Plot No. B-68, Road No.16,
    Kisan Nagar, Wagle Estate, Thane 400604

Level 3

  • If you are not satisfied with the resolution given in level 2, then you can contact to the principal nodal officer details given below:
    Contact No.: 022-68322512
    Email: nodalofficer [at] authum [dot] com.
    Address: Reliance Commercial Finance Limited .
    Unit No. 304 Sunrise Business Park,
    Plot No. B-68, Road No.16,
    Kisan Nagar, Wagle Estate, Thane 400604

Level 4

  • If you are still not satisfied with the resolution given in the above level, them you can contact to the officer-in-charge of the regional office of RBI details are mentioned below:
    Sr No Centre Area of Operation Contact No. Address
    1. Chennai Tamil Nadu, Andaman & Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry 044-25395964,
    044-25395488    		 C/o Reserve Bank of India Fort Glacis, Chennai 600001
    2. Mumbai Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu   C/o Reserve Bank of India, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400008
    3. New Delhi Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh, Himachal Pradesh, Rajasthan and State of Jammu and Kashmir 011-23724856
    011-23725218    		 C/o Reserve Bank of India Sansad Marg, New Delhi -110001
    4. Kolkata West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand 033-22304982
    033-22305899    		 C/o Reserve Bank of India 15, Netaji Subhash Road, Kolkata -700001
  • You can also lodge your comlaint online through Address & Area of Operation of RBI Ombudsman.

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Address

Reliance Commercial Finance Limited
Reliance Centre, 6th Floor, South Wing,
Off Western Express Highway,
Santacruz East Mumbai, Maharashtra 400055

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