IVRS Menu
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- Press 1: For loan account Related Query.
- Press 1: To know your EMI Amount.
- Press 2: To know your Next EMI Date.
- Press 3: To know your Loan Balance.
- Press 4: If your EMI Not Deducted.
- Press 5: If your EMI Not Reflected in App.
- Press 6: If your Deducted Incorrectly.
- Press 7: For Previous Menue.
- Press 2:For Credit Bureau Related Query.
- Press 1: If your bureau report has an unrecognized Loan from Credit Section.
- Press 2: If your bureau reporte is Reflecting an Incorrect Loan Status.
- Press 7: For Previous Menue.
- Press 3: For Document Request.
- Press 1: For No Objetion Certificate.
- Press 2: For Repayment Schedule.
- Press 3: For Statement of Account.
- Press 7: For Previous Menue.
- Press 9: For other Query or Request.
Email
- support [at] privo [dot] in (For General Support)
- support [at] creditsaison-in [dot] com (For General Information)
For Complaint
- For any query/complaint, you can contact to the Grievance Redressal Officer at the details given below:
Contact No.: 9962003070
Email: support [at] privo [dot] in , support [at] creditsaison-in [dot] com
- You can also lodge your complaint online through Sachet Portal or through Non-Banking Financial Company (NBFC) .
Address
IndiQube Lexington Tower,
First Floor, Tavarekere Main Rd,
Tavarekere, S.G. Palya, Bengaluru,
Karnataka 560029
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