IVRS Menu: 1800 572 1800
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- Press 1: For home appliances products like kitchen appliance, ironing , vacuum cleaner, air purifier and other product
- Press 1: For product demo and service request
- Press 2: For order based to official website
- Press 3: For safe disposal of your e-waste
- Press 2: For trimmer, shaver, beauty care, mother and child care
- Press 3: For TV, audio and mobile accessories
- Press 4: For lighting products
- Press 5: For automotive and car accessories
Email
- customercare [dot] india [at] philips [dot] com (For Customer Care)
Important Links
Important Emails
| Sr No. |
Service |
Email |
| 1 |
For Online Shopping |
philipsindia [dot] eshop [at] philips [dot] com , shop [dot] support [at] philips [dot] com |
| 2 |
For Philips Automotive Lighting Support |
customercare [dot] philipsautomotivelighting [at] lumileds [dot] com , support [dot] philips [dot] automotivelighting [at] ultinon-motion [dot] com |
Return/Refund/Cancellation And Warranty
- For any query/complaint, you can contact to the customer support team.
- You can cancel your order anytime before it is dispatched.
- You can make a return/exchange request within 24 hours of delivery (only for damaged/defective/incorrect products).
- Refund will be initiated within 10-15 working days to the original payment method.
- Warranty can be claimed as per company's terms & conditions .
- For more information, please read .