Follow us on: 
Olyv Loan Customer Care No. 91483 80504
Updated on Friday, 24 July 2026 - 2:23pm
Email
All India Number(s):
- 91483 80504 (For Customer Support)
Website:
Official Website
Android App:
Olyv: Loans & Credit Score IVRS Menu:
- Press 1 : For mobile application related issues
- Press 1 : If unable to apply for a loan
- Press 2 : If delay is disburstment
- Press 3 : If unable to sign loan agreement
- Press 8 : To go back to the main menu
- Press 2 : For EMI, payment and refund related queries
- Press 1 : For payment due date and outstanding amount
- Press 2 : For E-mandate
- Press 3 : For payment link
- Press 4 : For payment status
- Press 5 : Payment not updated in a mobile application
- Press 6 : For access payment and refund related issue
- Press 3 : For loan offer and product related issues
- Press 1 : For loan limit issues
- Press 2 : For ROI and processing fail related issues
- Press 3 : For my reward coin, gold related query and my khaata
- Press 4 : For loan cancellation
- Press 4 : For complaint and service related queries
- Press 1 : For NOC and loan statements
- Press 2 : For CIBIL issue
- Press 9 : To speak with a customer care executive
- help [at] smartcoin [dot] co [dot] in (For Contact Support)
Important Link
For Complaint
- For any query/complaint, you can contact at the details given below:
Designation: Grievance Redressal Officer
Contact No.: 9986640571
Email: grievance [at] smartcoin [dot] co [dot] in - If your query is not resolved within 30 days, then you can lodge your complaint online through the RBI Sachet Portal .
Cancellation And Refund
- For any query related to cancellation and refund, you can contact via mail at help [at] smartcoin [dot] co [dot] in .
- Refund will be initiated within 2-3 business days.
- For more information, please read .
Address
SmartCoin Financials Pvt. Ltd.
Indiqube Gamma, No.293/154/172
2nd floor, Outer Ring Road,
Kadubeesanahalli, Bengaluru,
Karnataka 560103.
