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NSDL Payments Bank Customer Care No. 022-4202 2100
Updated on Thursday, 21 August 2025 - 12:14pm
Email
Organization:
NSDL Payments Bank(nsdlbank.com) All India Number(s):
- 022-4202 2100 (For Phone Banking, Mon-Sun, 9am-9pm)
- 022-6978 7301 (For Alternate Phone Banking, Mon-Sun, 9am-9pm)
- 022-6916 0500 (For Debit Card Related Queries, Mon-Sun, 9am-9pm)
Website:
Official Website
iOS App:
NSDL Jiffy: Zero Balance A/C
Android App:
NSDL Jiffy: Zero Balance A/C IVRS Menu : 022-6916 0500
Select your preferred language.
- Press 1: If you want to generate your ATM pin.
- Press 2: To block your ATM .
- Press 3: To unable A-com transaction .
- care [at] nsdlbank [dot] co [dot] in (For General Query)
Important Links
Important Contact Details
Timing: Mon-Sun, 9am-9pm
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | For Financial Fraud | 1930 |
| 2 | Cheque Book | chqbook [at] nsdlbank [dot] co [dot] in |
| 3 | Prepaid | prepaid [dot] service [at] nsdlbank [dot] co [dot] in |
| 4 | Debit card (IVR) | 022-69160500 |
Grievance Redressal
Level 1
- For any query/complaint, you can contact at 022-42022100 or you can also fill this Complaint Form .
- If your query is not resolved, then you can contact on the details given below:
Sr No. Service Contact Details 1 Banking 022-42022100, 022-69787302 2 Cheque Book 022-42022127, 022-69787302 3 Prepaid 022-42022190, 022-69787303 4 Banking Outlet 022-42022180, 022-69787304
Level 2
- If your query is not resolved within 7 days, you can also mail at care [at] nsdlbank [dot] co [dot] in .
Level 3
- If your query is still not resolved, then you may also approach to the nodal officer details given below:
Contact No.: 022-49142746
Email: nodalofficer [at] nsdlbank [dot] co [dot] in
Timings: Mon-Fri, 9:30am-6pm
Address: NSDL Payments Bank Limited, 401,
4th Floor, Tower 3, One International Center,
Senapati Bapat Marg, Prabhadevi, Mumbai - 400 013
Level 4
- If you are not satisfied with the resolution given in the above levels, then you can also write on the address given below:
Address: Reserve Bank of India,
4th Floor, Sector 17, Chandigarh - 160017 - You can also lodge your complaint online through RBI Ombudsman , Complaint Management System (CMS) Portal or you can fill this Complaint Form .
To Report a Fraud Transaction
- For any complaint regarding any fraudulent transaction in the bank account/wallet or payment related
transactions write to reportfraud [at] nsdlbank [dot] co [dot] in . - It will take expected 3 working days.
Registered/ Corporate Office
NSDL Payments Bank Limited,
401, 4th Floor, Tower 3, One International
Center, Senapati Bapat Marg,
Prabhadevi, Mumbai - 400 013
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