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Tamilnad Mercantile Bank Credit Card No. 1800 419 9950
Updated on Tuesday, 30 December 2025 - 12:57pm
Email
Organization:
Tamilnad Mercantile Bank Ltd. Toll free Number(s):
- 1800 419 9950 (For Credit Card Related Queries)
- 1800 425 0426 (For Mobile/Online Banking/Credit Card Services, 24x7)
All India Number(s):
- 0461-238 3346 (Alternate No. For Credit Card Related Queries)
Website:
Official Website
iOS App:
TMB MBank
Android App:
TMB MBank IVRS Menu: 1800 419 9950
- Press 8: To block your card
- For other queries enter 16 digit card number
- customerservice [at] tmbank [dot] in (For Customer Care)
- creditcardcell [at] tmbank [dot] in (For Credit Card Queries)
Important Links
To Block or Hotlisting
- By Contact No: You can call at 18004199950 and 0461-2383346.
- By Email: You can also send an email to creditcardcell [at] tmbank [dot] in
- By Mobile App: Login to iOS and Android App →Go to Card Services or Credit Card→ "Hotlist Credit Card" or "Block Card" →Confirm the request to block your card permanently
- By Net Banking: Login to Net Banking →Go to Card Services or Credit Card→Hotlist Credit Card
→ follow the on-screen instructions. - By Branch visit : You can visit the nearest Tamilnad Mercantile Bank branch during working hours and submit a request to have your card blocked.
Important Contact Details
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | Assistance Regarding Prepaid Cards | 0461-2383342, 0461-2383343 |
| 2 | To Block Credit Card | 18004199950 |
Grievance Redressal
Level 1
- For any query/complaint, you can contact at 18004199950 or mail at customerservice [at] tmbank [dot] in .
- You can also visit your nearest Branch Location .
Level 2
- If your query is not resolved, then you can contact at the detail given below:
Timings: 8am-10pm, All days
Contact No.:18004250426, 9842461461
Email: customercare [at] tmbank [dot] in
Address: Tamilnad Mercantile Bank Limited
57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Level 3
- If your query is not resolved, then you may also approach to the principal nodal officer at the detail given below:
Designation: Executive Vice President
Name: Shri.P.R.Ashok Kumar
Contact No.: 0461-2325449, 9677311193
Address: Tamilnad Mercantile Bank Limited
# 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. - If you are still not satisfied with the resolution given, then may also approach to the nodal officers at the details given below:
Sr No. Designation Email 1 Deputy Vice President, Operations and Service (Tamilnadu State) agmosd [at] tmbank [dot] in 2 Regional Head, Hyderabad Region hyderabad_region [at] tmbank [dot] in 3 Regional Head, Mumbai Region mumbai_region [at] tmbank [dot] in 4 Regional Head, Bengaluru Region bengaluru_region [at] tmbank [dot] in 5 Regional Head, Thiruvananthapuram Region thiruvananthapuram_region [at] tmbank [dot] in 6 Regional Head, Ahmedabad Region ahmedabad_region [at] tmbank [dot] in
Level 4
- You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .
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