Tamilnad Mercantile Bank Credit Card No. 1800 419 9950

Toll free Number(s): 
  • 1800 419 9950 (For Credit Card Related Queries)
  • 1800 425 0426 (For Mobile/Online Banking/Credit Card Services, 24x7)
All India Number(s): 
  • 0461-238 3346 (Alternate No. For Credit Card Related Queries)
  • 9952 555 666 (For WhatsApp Support)

IVRS Menu

IVRS Menu : 1800 419 9950
IVRS Menu : 1800 425 0426
  • Press 8: To block your card
  • For other service enter your 16 digit card number
  • Press 6: For Credit Card Related Services
    • Press 1: To block the credit card
    • Press 2: For additional queries on credit card
    • Press 9: To speak to a customer care executive

Email

  • creditcardcell [at] tmbank [dot] in (For Credit Card Queries)
  • customercare [at] tmbank [dot] in (For Customer Care)

Important Links

To Block or Hotlisting Credit Card

  • By Contact No: You can call at 18004199950, 18004250426 and 0461-2383346
  • By Email: You can also send an email to creditcardcell [at] tmbank [dot] in
  • By Mobile App: Login to iOS and Android App →Go to Card Services or Credit Card→ "Hotlist Credit Card" or "Block Card" →Confirm the request to block your card permanently
  • By Net Banking: Login to Net Banking →Go to Card Services or Credit Card→Hotlist Credit Card
    → follow the on-screen instructions.
  • By Branch visit : You can visit the nearest Tamilnad Mercantile Bank branch during working hours and submit a request to have your card blocked.

Important Contact Details

Sr No. Service Contact No.
1 Assistance Regarding Prepaid Cards 0461-2383342, 0461-2383343
2 To Block Credit Card 18004199950

For Complaint

Level 1

  • For any query/complaint, you can contact at the details given below:-
    Contact No.: 18004250426, 9842461461
    Emaikl: customerservice [at] tmbank [dot] in , customercare [at] tmbank [dot] in
  • You can also visit your nearest Branch Location .

Level 2

  • If your query is not resolved, then you can contact Line Functioning Heads through the details given below:-
    Name: Shri.P.R.Ashok Kumar
    Designation: Executive Vice President
    Contact No.: 0461-2325449
    Address: Tamilnad Mercantile Bank Limited # 57, V.E.
    Road, Tuticorin, Tamilnadu, India. Zip: 628 002.

Level 3

  • If your query not resolved then you can contact Nodal Officers through the details given below:-
    Sr No. Region Name Mobile No. Email
    Regional Head
    1 Ahmedabad Mr. N. Shankar Narayanan 9099935390 rmahm [at] tmbank [dot] in
    2 Bengaluru Mr. R. Saravana Rajan 9740090833 rmbgl [at] tmbank [dot] in
    3 Hyderabad Mr. C. Vishwanath 9177701977 rmhyd [at] tmbank [dot] in
    4 Tiruvanathapuram  Mr P. Vikkiramathithan 9447234402 rmtvm [at] tmbank [dot] in
    5 Mumbai Mr A. Raja 9821055364 rmmum [at] tmbank [dot] in
    Operations and Services Department (Tamilnadu State)
    6 Coimbatore  Mr.P.A.Raja 8925835908 dgmosd [at] tmbank [dot] in

Level 4

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