Acko Insurance Customer Care No. 1860 266 2256

Organization: 
All India Number(s): 
  • 1860 266 2256 (Car / Bike insurance)
  • 1860 266 2258 (Mobile protection and Repairs)

Email

  • hello [at] acko [dot] com (Car / Bike insurance)
  • ecare [at] acko [dot] tech (Mobile protection and Repairs)

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Important Links

Grievance Redressal

Call our helpline number 1800 266 2256 (Toll-Free) or 1860 266 2256 from any Landline & Mobile
  Monday to Sunday (9 am – 8 pm).

Escalation Level 1

Email: grievance [at] acko [dot] com

In case, you are not satisfied with the decision/resolution of the above office or have
not received any response within 15 working days, you may write or email to:

Escalation Level 2

Name : Brijesh Sharma
Designation: Acko General Insurance Limited
36/5 Hustlehub One East, Somasandrapalya, 27th Main Road
Sector 2, HSR Layout, Karnataka
Bangalore – 560102
Phone: 1860 266 2256
Email: gro [at] acko [dot] com.

Escalation Level 3

If after following Escalation Level 1 and 2 as stated above your issue remains
unresolved within 30 days you can contact Insurance Ombudsman, whose
details are given below:

Designation: General Manager
Consumer Affairs Department- Grievance Redressal Cell,
Insurance Regulatory and Development Authority of India(IRDAI),
Address: Sy.No.115/1, Financial District, Nanakramguda,
Gachibowli, Hyderabad-500032
Toll Free Number:  155255 or 1800 4254 732
Email ID: complaints [at] irda [dot] gov [dot] in

List of GROs for Active Branches

Toll Free No.: 1800 266 2256
Email: gro [at] acko [dot] com

State Name / Designation Complete Address
Karnataka - Bangalore Brijesh Sharma
(Grievance Redressal Officer)
#36/5, Hustlehub One East,
Somasandrapalya, 27th Main Rd,
Sector 2, HSR Layout, Karnataka
Bengaluru 560102 (Building 1)
Karnataka - Bangalore Brijesh Sharma
(Grievance Redressal Officer)
  #36/5, Hustlehub One East,
Somasandrapalya, 27th Main Rd,
Sector 2, HSR Layout, Karnataka
Bengaluru 560102 (Building 2)
Maharashtra - Mumbai Karishma Desai
(Company Secretary &
Chief Compliance Officer)
  Unit 301, E Wing Lotus Corporate
Office Off. Western Express Highway
Goregaon East Maharashtra Mumbai – 400063

Form Center

Ombudsman Centers

Head office

Acko General Insurance Ltd.
Unit No. 301 & 302, 3rd Floor, F wing,
Lotus Corporate Park,
Off Western Express Highway, Jay Coach,
Goregaon East, Mumbai 400063.

IRDA contact Details

Insurance Regulatory & Development Authority of India
Sy No. 115/1, Financial District, Nanakramguda,
Gachibowli, Hyderabad – 500032.
Tel No.: 040-20204000
Email ID: nonlifecomplaints [dot] pvt [at] irda [dot] gov [dot] in
Toll Free Number: 1800 4254 732
Email ID: complaints [at] irda [dot] gov [dot] in 

For more information about IRDA check IRDA Customer Care No.

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