Standard Chartered Bank Credit Card Customer Care No.

Company Name: 
Toll free Number(s): 
  • 1800 258 6465 (For Unauthorised/Suspicious Transaction, 24*7)
  • 1800 102 4734 (Alternate No. For Unauthorised/Suspicious Transaction)
All India Number(s): 
  • 080-4924 8444 (Personal Banking Customer Support, 8am-8pm)
  • 044-4762 8444 (Alternate Customer Supoort, 8am-8pm)

IVRS Menu: 080-4924 8444 / 044-4762 8444

Select your preferred language

  • Press 1: To report a lost credit card, debit card, or fraudulent transaction
    • Press 1: To report a lost debit card
    • Press 2: To report a lost debit card
    • Press 3: To report a fraudulent transaction in your credit card, debit card or accound
  • Press 2: To know about application status
  • Press 3: For self-services

Email

  • card [dot] services [at] sc [dot] com (For Card Queries)
  • customer [dot] care [at] sc [dot] com (For Customer Care)

Important Links

Helpline Numbers

Dial the STD code of the city to call on the numbers given below
Example: If in Mumbai, write 022 + number.

Sr No. Location Contact No.
Personal Banking (8am-8pm)
Emergency services such as lost card reports, unauthorized transactions, and stop payments are available 24x7. Login to Official website for self-help options.
1 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 66014444, 080-49248444, 044-47628444
2 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara 66014444, 080-49248444, 044-47628444
3 Bhopal, Chandigarh, Cochin,Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat 66014444, 080-49248444, 044-47628444
4 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66014444, 080-49248444, 044-47628444
5 Jalgaon 022-66014444, 080-49248444, 044-47628444
6 Guwahati, Cuttack, Siliguri 033-66014444, 080-49248444, 044-47628444
7 Mysore 080-66014444, 080-49248444, 044-47628444
8 Thiruvananthpuram, Vishakhapatnam 044-66014444, 080-49248444, 044-47628444
9 Proddatur 040-66014444, 080-49248444, 044-47628444
Premium Banking (24x7)
10 Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune 66011500, 080-49248500, 044-47628500
11 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara 66011500, 080-49248500, 044-47628500
12 Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat 66011500, 080-49248500, 044-47628500
13 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66011500, 080-49248500, 044-47628500
14 Jalgaon, Thane 022-66011500, 080-49248500, 044-47628500
15 Guwahati, Cuttack, Siliguri 033-66011500, 080-49248500, 044-47628500
16 Mysore 080-66011500, 080-49248500, 044-47628500
17 Thiruvananthpuram, Vishakhapatnam 044-66011500, 080-49248500, 044-47628500
18 Proddatur 040-66011500, 080-49248500, 044-47628500
Priority Banking (24x7)
19 Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune 66012424, 080-49248000, 044-47628000
20 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara 66012424, 080-49248000, 044-47628000
21 Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat 66012424, 080-49248000, 044-47628000
22 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66012424, 080-49248000, 044-47628000
23 Jalgaon, Thane 022-66012424, 080-49248000, 044-47628000
24 Guwahati, Howrah, Siliguri 033-66012424, 080-49248000, 044-47628000
25 Proddatur 040-66012424, 080-49248000, 044-47628000
Business Banking
26 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 66011616, 080-49248616, 044-47628616
27 Allahabad, Amritsar, Bhubaneshwar, Ernakulam, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara 66011616, 080-49248616, 044-47628616
28 Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat 66011616, 080-49248616, 044-47628616
29 Gurgaon, Noida, Dehradun, Saharanpur 011-66011616, 080-49248616, 044-47628616
30 Jalgaon 022-66011616, 080-49248616, 044-47628616
31 Guwahati, Siliguri 033-66011616, 080-49248616, 044-47628616
32 Mysore 080-66011616, 080-49248616, 044-47628616
33 Thiruvananthpuram, Vishakhapatnam 044-66011616, 080-49248616, 044-47628616
34 Proddatur 040-66011616, 080-49248616, 044-47628616
35 Toll Free Number 180030001616

SMS Service

Send a SMS to 9987123123 from your registered mobile number

Sr No. Service Keyword
1 Credit Card - Available Credit Limit LIM
2 Credit Card last 5 Transactions TRN
3 Credit Card Payment Due Date PDD
4 To Activate Your Credit Card SMS 'Active' to "9702199911"

To Block or Hotlisting

  • By Contact: change number 080-49248444/044-47628444
  • By Mobile App: You can block your credit card through iOS and Android App.
    Login→Go To Pay & Transfer Section/Transact→Select Credit Card →Choose Specific Credit Card you want to block→ Find "Hot-list Credit Card" option →Tap to block your card.
  • By Online Banking: Log in to your account on Standard Chartered Online Banking .

Grievance Redressal

Head Office

Standard Chartered Bank,
Crescenzo C-38/39 'G' Block
Bandra Kurla Complex Bandra East Mumbai 400 051 India
Contact No.: 022-61157000 
Email: customercare [dot] business [at] sc [dot] com (Business Banking)

Parent Article: 

Comments

Bunch of rascals and itiots

Bunch of rascals and itiots with no working ethis or responsibility

VERY IODIOTIC, POOR AND

VERY IODIOTIC, POOR AND PATHETIC HECKING SERVICE

Not support for sc bank

We are trying to customer cure numbers but any body didn't give the proper response.very poor service...

loaan details

I need the loan details of repayment which I have taken from your bank