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Dhanlaxmi Bank Customer Care No. 044-4241 3000
Updated on Saturday, 22 November 2025 - 12:32pm
Email
Organization:
Dhanlaxmi Bank Toll free Number(s):
- 1800 425 1747 (To Report An Unauthorized/Fraudulent Electronic Transaction, 24x7)
All India Number(s):
- 044-4241 3000 (For Phone Banking/Report An Unauthorized Electronic Transaction, 24x7)
- 080-6774 7700 (Missed Call No. To Know Your Account Balance Through SMS)
Website:
Official Website
iOS App:
DhanSmart
iOS App:
BHIM DLB UPI
Android App:
Dhanlaxmi Bank Mobile Banking
Android App:
BHIM DLB UPI IVRS Menu: 044-4241 3000
Select your preferred language
- Press 1: If you are an existing customer
- Press 0: For loss of card or fraud reporting
- Press 1: For account related information
- Press 2: For credit card
- Press 3: For loan
- Press 4: For general gnformation
- Press 2: If you are a new customer
- customercare [at] dhanbank [dot] co [dot] in (For Customer Care)
- support [at] dhanbank [dot] co [dot] in (For Complaint)
Important Links
Missed Call Services
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | Get instant SMS with your account(s) balances. | 080-67747700 |
| 2 | Get the last 3 months E-Statement of your A/cs to your mailbox. | 080-67747711 |
| 3 | Get the One Day E-Statement of your A/cs to your mailbox. | 080-67747733 |
| 4 | Disable/enable your Debit cards. | 8893553553 |
Grievance Redressal
Level 1:
- For any query/complaint you can call at 18004251747 or mail at customercare [at] dhanbank [dot] co [dot] in
- You can also fill this Customer Complaint Form and Online Dispute Resolution Form
Level 2:
- If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 you can contact your regional nodal officers:
Sr.No. Office Contact No. Email Address
(Dhanlaxmi Bank Ltd)1 Regional Office: North 9582228950 rodelhi [at] dhanbank [dot] co [dot] in Regional Office, Door No: 10185 A, Arya Samaj Road, Karol Bagh, New Delhi -110005 2 Regional Office: West 9619357088 ro [dot] west [at] dhanbank [dot] co [dot] in Thirumallai House, Rd No: 29, Near Sion Hill Fort, Sion (East), Mumbai - 400022. 3 Regional Office, Hyderabad 8297203366 hydoffice [at] dhanbank [dot] co [dot] in Trend Set Towers Ground Floor, 8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034 4 Regional Office Tamil Nadu 8939703733 ro [dot] chennai [at] dhanbank [dot] co [dot] in Regional Office, Om Sakthi Towers, No:163, Anna Salai, Chennai - 600002. 5 Corporate Office, Thrissur, Kerala 9539007125 customer [dot] complaint [at] dhanbank [dot] co [dot] in Corporate Office, Punkunnam, Thrissur Kerala - 680002
Level 3:
- If you have still not received the resolution or you are not satisfied with the resolution provided at Level 3 then you can contact at the details given below:
- Contact No.: 0487-7107151
- Email: customer [dot] complaint [at] dhanbank [dot] co [dot] in
- Address: Dhanlaxmi Bank Ltd.
Corporate Office, Punkunnam,
Thrissur Kerala - 680002
Level 4
- If your query is not resolved or you are not satisfied with the resolution provided at the above levels, then you can escalate your complaint to Central Banking Ombudsman at:
- Contact No.: 14448 (9:30am-5:15pm)
- Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
- You can also lodge complaint online through RBI Complaint Management System (CMS) Portal .
Administrative Offices
| Sr No. | Location | Contact No. | Address (Dhanlaxmi Bank Ltd) |
|
|---|---|---|---|---|
| 1 | Thiruvananthapuram | 0471-2577410, 0471-2577510, 0471-2473766 | rotvm [at] dhanbank [dot] co [dot] in | Regional Office. TC30/1398/4, Amrith Plaza, 2nd Floor, Nalumukku Junction, Pettah(PO), Thiruvananthapuram - 695024 |
| 2 | Delhi | 011-28757336, 011-28757338, 011-28757335 | rodelhi [at] dhanbank [dot] co [dot] in | Regional Office, Door No: 10185 A, First Floor, Arya Samaj Road, Karol Bagh, New Delhi -110005 |
| 3 | Ernakulam | 0484-6615000, 0484-6615079 | roekm [at] dhanbank [dot] co [dot] in | Regional Office, Dhanalakshmi Buildings, 1st Floor, Marine Drive, Kochi, Kerala - 682031 |
| 4 | Mumbai | 022-24020095, 022-24020029 | ro [dot] west [at] dhanbank [dot] co [dot] in | Regional Office, Ground Floor,Thirumalai House, Near Sion Hill Fort, Road No. 29, Sion (E), Mumbai, Maharashtra - 400022 |
| 5 | Kozhikode | 0495-2720205, 0495-2720120 | calicut [dot] ro [at] dhanbank [dot] co [dot] in | Regional Office, Essay Tower Ground Floor, Jail Road Kozhikode - 673004 |
| 6 | Chennai | 044-49037098, 044-49037082 | ro [dot] chennai [at] dhanbank [dot] co [dot] in | Regional Office, 104 & 107, Second Floor, Om Sakthi Towers No.163, Anna Salai Chennai - 600002 |
| 7 | Thrissur | 0487-6627030, 0487-6627036 | rotcr [at] dhanbank [dot] co [dot] in | Regional Office, Dhanalakshmi Buildings Punkunnam Thrissur - 680002 |
| 8 | Hyderabad | 040-23547236 | hydoffice [at] dhanbank [dot] co [dot] in | Regional Office, Trend Set Towers, Ground Floor, 8-2-289/10, Road No.2, Banjara Hills, Hyderabad, Telangana- 500034 |
NEFT/ RTGS Customer Facilitation Centres
Dhanlaxmi Bank, DLB Bhavan,
Punkunnam, Thrissur 680 002.
Phone: 0487-6627046, 0487-6627084
E
mail: rtgs [at] dhanbank [dot] co [dot] in , neft [at] dhanbank [dot] co [dot] in
Other Contact Details
| Sr No. | Department | Contact No. | Address | |
|---|---|---|---|---|
| 1 | NRI Division | +91-487-7107486 | nricell [at] dhanbank [dot] co [dot] in | Dhanlaxmi Bank Corporate Office, Poonkunnam, Thrissur -680 002 |
| 2 | Vigilance | 0487-7107565, 0487-7107566, 9539003279 | balasubramanianad [at] dhanbank [dot] co [dot] in | Chief Vigilance Officer, Dhanlaxmi Bank, Corporate Office, Punkunnam, Thrissur -680002 |
Forms Center
Offices Address
| Sr.No. | Office | Contact | Address (Dhanlaxmi Bank Ltd) |
|---|---|---|---|
| 1 | Registered Office | 0487-2999711 | Dhanalakshmi Buildings P.B No.9 , Naickanal, Thrissur. Kerala - 680001 |
| 2 | Corporate Office | 0487-7107100 | Corporate Office, Punkunnam, Thrissur, Kerala-680002 |
