Dhanlaxmi Bank Customer Care No. 044-4241 3000

Organization: 
Toll free Number(s): 
  • 1800 425 1747 (To Report Loss of Card/Complaints, 24x7)
All India Number(s): 
  • 044-4241 3000 (For Phone Banking/Report An Unauthorized Electronic Transaction, 24x7)
  • 080-6774 7700 (Missed Call No. To Know Your Account Balance Through SMS)

Note: These are Dhanlaxmi Bank official contact number. You will only receive the call from this official number of Dhanlaxmi Bank 1600308065 .

Email

  • customercare [at] dhanbank [dot] co [dot] in (For Customer Care)
  • support [at] dhanbank [dot] co [dot] in (For Complaint)

Important Links

Missed Call Services

Sr No. Service Contact No.
1 Get instant SMS with your account(s) balances. 080-67747700
2 Get the last 3 months E-Statement of your A/cs to your mailbox. 080-67747711
3 Get the One Day E-Statement of your A/cs to your mailbox. 080-67747733
4 Disable/enable your Debit cards. 8893553553

International Missed Call Services

Sr No. Service Contact No.
1 Get instant SMS with your account(s) balances. 009180-67747700
2 Get the last 3 months E-Statement of your A/cs to your mailbox. 009180-67747711
3 Get the One Day E-Statement of your A/cs to your mailbox. 009180-67747733
4 Disable/enable your Debit cards. 009188-93553553

To Block or Hotlisting Debit Card

  • By Contact No.: Contact the customer service phone banking at 18004251747, 044-42413000
  • By Missed Call Service: Give a missed call from your registered mobile number to 8893553553 to disable your Debit Card.
  • By Email: You can email at customercare [at] dhanbank [dot] co [dot] in .
  • By App: You can block your debit card through Android and iOS app.
    • Login → Go to Debit Cards → Select Card → Hotlist for permanent blocking, or Block/Unblock Card for temporary blocking/unblocking.
  • By Internet Banking: Log in to Retail Internet Banking → Block Card → Debit Card → Provide credentials → Select card → Block/Unblock Debit Card.
  • By Branch: You can also visit the nearest Bank Branch and submit Debit Card blocking request.

Administrative/Regional Offices Contact Details

Sr No. Location Contact No. Email Address
(Dhanlaxmi Bank Ltd)
1 Thiruvananthapuram 0471-2577410, 0471-2577510, 0471-2473766 rotvm [at] dhanbank [dot] co [dot] in Regional Office. TC30/1398/4, Amrith
Plaza, 2nd Floor, Nalumukku Junction, Pettah(PO), Thiruvananthapuram - 695024
2 Delhi 011-28757336, 011-28757338, 011-28757335 rodelhi [at] dhanbank [dot] co [dot] in Regional Office, Door No: 10185 A,
First Floor, Arya Samaj Road, Karol Bagh, New Delhi -110005
3 Ernakulam 0484-6615000, 0484-6615079 roekm [at] dhanbank [dot] co [dot] in Regional Office, Dhanalakshmi Buildings,
1st Floor, Marine Drive, Kochi, Kerala - 682031
4 Mumbai 022-24020095, 022-24020029 ro [dot] west [at] dhanbank [dot] co [dot] in Regional Office, Ground Floor,Thirumalai
House, Near Sion Hill Fort, Road No. 29, Sion (E), Mumbai, Maharashtra - 400022
5 Kozhikode 0495-2720205, 0495-2720120 calicut [dot] ro [at] dhanbank [dot] co [dot] in Regional Office, Essay Tower Ground Floor,
Jail Road Kozhikode - 673004
6 Chennai 044-49037098, 044-49037082 ro [dot] chennai [at] dhanbank [dot] co [dot] in Regional Office, 104 & 107, Second Floor,
Om Sakthi Towers No.163, Anna Salai Chennai - 600002
7 Thrissur 0487-6627030, 0487-6627036 rotcr [at] dhanbank [dot] co [dot] in Regional Office, Dhanalakshmi Buildings
Punkunnam Thrissur - 680002
8 Hyderabad 040-23547236 hydoffice [at] dhanbank [dot] co [dot] in Regional Office, Trend Set Towers, Ground
Floor, 8-2-289/10, Road No.2, Banjara Hills, Hyderabad, Telangana- 500034

Grievance Redressal

Level 1:

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 you can contact your regional nodal officers:
    Sr.No. Office Contact No. Email Address
    (Dhanlaxmi Bank Ltd)
    Ares Covered
    1 Regional Office: North 9582228950 rodelhi [at] dhanbank [dot] co [dot] in Regional Office, Door No: 10185 A, Arya Samaj Road, Karol Bagh, New Delhi -110005 West Bengal, Madhya Pradesh, Uttar Pradesh, New Delhi, Rajasthan & Chandigarh
    2 Regional Office: West 9619357088 ro [dot] west [at] dhanbank [dot] co [dot] in Thirumallai House, Rd No: 29, Near Sion Hill Fort, Sion (East), Mumbai - 400022. Maharashtra & Gujarat
    3 Regional Office, Hyderabad 8297203366 hydoffice [at] dhanbank [dot] co [dot] in Trend Set Towers Ground Floor, 8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034 Andhra Pradesh , Telangana & Karnataka
    4 Regional Office Tamil Nadu 8939703733 ro [dot] chennai [at] dhanbank [dot] co [dot] in Regional Office, Om Sakthi Towers, No:163, Anna Salai, Chennai - 600002. Tamil Nadu
    5 Corporate Office, Thrissur, Kerala 9539007125 customer [dot] complaint [at] dhanbank [dot] co [dot] in Corporate Office, Punkunnam, Thrissur Kerala - 680002 Kerala

Level 3:

  • If you have still not received the resolution or you are not satisfied with the resolution provided at Level 2, then you can contact Principal Nodal Officer at the details given below:
    • Contact No.: 0487-7107151
    • Email: customer [dot] complaint [at] dhanbank [dot] co [dot] in
    • Address: Dhanlaxmi Bank Ltd.
      Corporate Office, Punkunnam,
      Thrissur Kerala - 680002

Level 4:

  • If your query is not resolved within 30 days, then you can escalate your complaint to RBI Banking Ombudsman at the details given below:
    • Contact No.: 14448 (9:30am-5:15pm)
    • Address: Centralised Receipt and Processing Centre (CRPC),
      Reserve Bank of India, 4th Floor,
      Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through RBI Complaint Management System (CMS) Portal .

NEFT/ RTGS Customer Facilitation Centres

Dhanlaxmi Bank, DLB Bhavan,
Punkunnam, Thrissur 680 002.
Phone: 0487-6627046, 0487-6627084
E mail: rtgs [at] dhanbank [dot] co [dot] in , neft [at] dhanbank [dot] co [dot] in

NRI Division Contact Details

Division: NRI Division
Contact No.: +91-487-7107486
Email: nricell [at] dhanbank [dot] co [dot] in
Address: Dhanlaxmi Bank Corporate Office,
Poonkunnam, Thrissur -680 002

Download Forms

Office Addresses

Sr.No. Office Contact No. Address
(Dhanlaxmi Bank Ltd)
1 Registered Office 0487-2999711 Dhanalakshmi Buildings
P.B No.9 , Naickanal, Thrissur. Kerala - 680001
2 Corporate Office 0487-7107100 Corporate Office,
Punkunnam, Thrissur, Kerala-680002

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