Karur Vysya Bank (KVB) Credit Cards Customer Care 1800 419 6500

Organization: 
Toll free Number(s): 
  • 1800 419 6500 (For Credit Card Query)
  • 1930 (For National Cyber Crime)
All India Number(s): 
  • 044-6904 5000 (Alternate No. For Credit Card Query)
  • 1860 258 1916 (For Lost/Stolen Debit Card)
  • 1860 180 1290 (For SBI Credit Card Helpline)
  • 022-4042 6031 (For Credit Card Query)
  • 917 699 4444 (For WhatsApp Banking)
International Numbers: 
+91 44 - 66217600 (Helpline No. For Outside India)

IVRS Menu: 1800 419 6500

  • Press 1: To block or hotlist your card
  • Press 2: To activate a new card
  • Press 4: If you are the existing card holder
  • Press 5: For transation security

Email

  • creditcardsupport [at] kvbmail [dot] com (For Credit Card Query)

Note: For more information about KVB Bank credit card, please visit SBI Credit Card.

Important Links

To Block or Hotlisting

  • Note:Karur Vysya Bank (KVB) tie up with SBI for credit cards, please visit SBI Credit Cards for more information.
  • By Contact No: You can call at 18004196500
    Press 1: To block or hotlist your card- If you have your credit card number "press1" for blocking/hotlisting- If you do not have the card number press 9- Customer care executive will block/hotlist the card and you can also call 022-40426031.
  • By SMS Service: SMS send BLOCK XXXX (Last 4 digit of your card number) to 5676791 from your registered mobile number.
  • By Email: You can send an email to creditcardsupport [at] kvbmail [dot] com (Only on bank working days 10am-6pm)
  • For SBI Card Contact No.: You can call SBI Card Customer care 18001801290, 18601801290, 39020202 (Prefix your local STD code)
  • iOS and Android App / Net Banking : Credit Cards → My Cards → Block Card → Select Reason (Lost/ Stolen/ Damaged)→ Block Permanently

Report Lost/Stolen Credit Card

To report lost/stolen credit card you can follow the steps given below:

Through website

  • First Log in to your account on sbicard.com .
  • Then Click on 'Report Lost/Stolen Card' under the 'Requests' tab on the left
  • After that select the card number to report the lost card
  • Then, If you want to get the credit card re-issued, then click on "Reissue Card"
  • Lastly, Click 'Submit' .

Through App

  • First Login to your account on SBI Card mobile app .
  • Then, Tap on "Menu" at the top left hand and click on "Service Request "
  • After that, Tap on "Report Lost/Stolen" card.
  • Then, select the card number which is lost or stolen. If you want to reissue it, tap on "Reissue Card"
  • Lastly, Click 'Submit' .

Grievance Redressal

  • For any query/complaint, you can contact at 18004196500 or mail at creditcardsupport [at] kvbmail [dot] com or you can also fill this Complaint Form .
  • If your query is not resolved, then you may also write on the address given below:
    Sr No. Department Address
    1 Head-Credit Card The Karur Vysya Bank Ltd, Credit card Cell,
    Consumer Banking Department, 5th Floor, Elnet Software city,
    Rajiv Gandhi Salai, Taramani, Chennai - 600113
    2 Customer Care Cell The General Manager, Operations Department, The Karur
    Vysya Bank Ltd., Central office, Erode Road, Karur, Tamil Nadu - 639002.
  • You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .

Download Forms

Address

The Karur Vysya Bank Limited,
No. 20, Erode Road, Vadivel Nagar,
L.N.S., Karur - 639002.
Email: head [dot] creditcard [at] kvbmail [dot] com

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