IVRS Menu: 1800 258 4255 / 1800 425 4255
Please select your preferred language.
- Press 1: To access your account information
- Press 2: To request an account statement
- Press 3: To know about procedures
- Press 4: To get net asset value for funds
- Press 1: To hear the latest avaliable NAVs
- Press 2: To listen to NAVs for specfic date
- Press 5: To find the address of branches or collection centre
- Press 6: To request a TPIN for your customer folio
- Press 0: To speak to customer service executive
Email
- service [at] franklintempleton [dot] com (For General Query)
Important Links
For Complaint
Level 1:
- For any query/complaint, you can contact at 18004254255 or mail at grievanceredressal [at] franklintempleton [dot] com .
Level 2:
- If your query is not resolved within 2 days, then you can mail to the officers given below:
| Sr No. |
Designation |
Email |
| 1 |
Customer Service Head |
headofcustomerservice [at] franklintempleton [dot] com |
| 2 |
President |
president [at] franklintempleton [dot] com |
| 3 |
Compliance Officer |
complianceofficer [at] franklintempleton [dot] com |
Level 3:
- If your query is still not resolved then, you can also lodge your complaint online through:
Other Contact Details
| Sr No. |
Service |
Contact Detail |
Timings |
| 1 |
For Investors outside India |
91-44-28885200, 91-44-69030702 |
Mon-Sat, 8am-9pm |
| 2 |
Distributors |
18002589100, 18004259100, 9154273498 (WhatsApp),
distserve [at] franklintempleton [dot] com |
9am-6pm (Weekdays) and 9am-12pm (Saturdays) |
Registered Office
Franklin Templeton Asset Management (India) Private Limited,
Tower 2, 12th & 13th Floor, Senapati Bapat Marg,
Elphinstone (West), Mumbai-400013, Maharashtra, India.
Social Sites
Comments
Renewal
Sir,
Please renew my SIP xxxx8151FIEF-GP another one year.