Home › Airlines › Swiss Airlines Customer Care No. 1800 102 5838

Swiss Airlines Customer Care No. 1800 102 5838

Updated on Tuesday, 1 September 2026 - 9:40am
Organization: 
Toll free Number(s): 
  • 1800 102 5838 (For Customer Support, Mon-Sat, 9am-6pm)
Website: 
Official Website
iOS App: 
SWISS
Android App: 
SWISS

IVRS Menu

  • Press 1: If you agree to this
    • Press 1: For reconfirmation
    • Press 2: For miles & more senator members
    • Press 3: For miles & more booking and inquiries
    • Press 4: For Lufthansa Airline reservations or general inquiries
    • Press 5: For Swiss International Airline reservations or general inquiries
  • Press 2: If you do not agree

Email

  • contactus [dot] india [at] swiss [dot] com (For General Query)

Important Links

Lost, Damaged and Delayed Baggage

  • For any query/complaint, you can contact the customer support team.
  • If your baggage is not found within 21 days, you can file a claim for lost baggage through this Claim Form .
  • For damaged baggage, report the issue and file a claim within 7 days of receiving the baggage.
  • For more information, please read .

SWISS Service Center Contact Details

Sr No. Location Contact No.
1 Switzerland +41 848 700 700
2 Brazil +55 11 4700 8910
3 France +33 892 232 501
4 Germany +49 69 867 98 000
5 Italy +39 848 868 120
6 South Africa +27 860 040 506
7 Spain +34 901 116 712
8 Canada +1 833 951 2504
9 USA +1 833 626 0737
10 Other Countries +41 848 700 700

Global Customer Support Contact Details

Sr No. Country Contact Detail Working Hours
1 Albania +41 848 700 700 24x7
2 Argentina +54 11 5354 6748 Mon-Fri, 9am-6pm

English speaking service available 24/7
3 Australia +61 2 8324 6558 24x7
4 Austria +43 810 81 08 40 24x7
5 Bahrain +973 178 287 61, +973 178 287 62, +973 178 277 42, Phone 3: +973 178 287 63 Sat-Thurs, 8am-6pm
6 Belgium +32 78 15 53 19 24x7
7 Bosnia-Herzegovina +387 3391 1575 Mon-Fri, 8:30am-5pm
8 Brazil +55 11 4700 3572 24x7
9 Bulgaria +359 29 35 82 19

info [dot] bulgaria [at] swiss [dot] com 		Mon-Fri, 9am-5:30pm
10 Canada +1 833 951 2504, 711 (TTY) 24x7
11 China (Mainland) +86 40 08 82 08 80 Mon-Fri, 9am-7pm, Sat-Sun & Holiday, 9am-6pm
12 Croatia +385 17 77 64 29 Mon-Fri, 8:30am-5pm
13 Cuba +41 848 700 700 24x7
14 Cyprus +357 77 788 116 24x7
15 Czech Republic +420 29 633 5613

info [dot] czechrepublic [at] swiss [dot] com 		Mon-Fri, 8:30am-5pm
16 Denmark +45 78 79 31 60 24x7
17 Dominican Republic +41 848 700 700 24x7
18 Egypt +201501692092

eg [dot] customerservice [at] dlh [dot] de		 Sun-Thurs, 8:30am-4:30pm
19 Finland +358 9 42721900, +358 9 69 37 92 05 24x7
20 France +33 157 324 652 24x7
21 Germany +49 69 867 98 000 24x7
22 Greece +30 210 300 43 39 24x7
23 Hong Kong, China +852 28 46 63 10 Mon-Fri, 9am-7pm, Sat-Sun & Holiday, 9am-6pm
24 Hungary +36 1 429 22 00

info [dot] hungary [at] swiss [dot] com		 Mon-Fri, 8:30am-5pm
25 Indonesia 001 803 852 6562 Mon-Fri, 9am-5pm
26 Iran +98 21 833 88 Sat-Wed, 8am-4pm
27 Ireland +353 169 90 806 -
28 Israel +972 3 905 80 49 Sun-Thurs, 8:30am-5pm
29 Italy +39 023 859 4283 24x7

Between 23.00 and 08.00 customer support is provided only in English or German
30 Japan +81 3-4578-4186, +81 3 5405 6821(from overseas)

Fax - (JPY15/3 min in Japan) 		Closed on Saturday, Sunday and public holidays
31 Jordan +962 6429 6511

jo [dot] customerservice [at] dlh [dot] de		 Sun-Thurs, 8:30am-4:30pm
32 Kenya +254 800 723 935

nboggteam [at] dlh [dot] de

24x7
33 Korea, Republic of +82 (0)70 4769 5413 Mon-Fri, 9am-6pm
34 Kuwait +971 4 389 8100, +971 4 381 61 71 Sun-Wed, 9am-5:30pm
35 Latvia +358 969 379 034 -
36 Lebanon +961-1628314

lb [dot] customerservice [at] dlh [dot] de		 Mon-Fri, 8:30am-4:30pm
37 Luxembourg +352 34 20 808 981 -
38 Malaysia +60 3 2053 1898 Mon-Fri, 9:30am-5:30pm
39 Maldives +91 22 67 13 72 00 Mon-Fri, 9am-5:30pm
40 Malta +356 212 52020 -
41 Mauritius +41 848 700 700 -
42 Mexico +41 848 700 700 -
43 Montenegro +381 114 30 01 60 Mon-Fri, 8:30am-5pm
44 Morocco +41 848 700 700 -
45 Netherlands +31 207003707 -
46 New Zealand +64 4 888 2390 24x7
47 North Macedonia +381 11 33 47 641

info [dot] serbia [at] swiss [dot] com		 Mon-Fri, 8:30am-5pm
48 Norway +47 74 78 70 58 -
49 Oman +968 80077452

agencysupport [dot] gcc [at] dlh [dot] de		 Sun-Thurs, 9am-7pm
50 Pakistan 00-800-01-001, +92 8558058488

agencysupport [dot] gcc [at] dlh [dot] de		 Sat-Thurs, 10am-8pm
51 Philippines +63 285 40 1054 Mon-Fri, 9am-6pm
52 Poland +48 22 512 39 21

info [dot] poland [at] swiss [dot] com		 Mon-Fri, 8:30am-5pm
53 Portugal +351 800 210 465 Mon-Fri, 9am-5pm
54 Qatar +971 4 389 8100, +971 4 381 61 71 Sun-Thurs, 9am-5:30pm
55 Romania +40 21 655 07 24, +41 848 700 700 (English 24 hours) Mon-Fri, 9am-5:30pm
56 Russian Federation +7 495 411 84 43 Mon-Fri, 9am-4pm
57 Serbia +381 114 30 01 60 Mon-Fri, 8:30am-5pm
58 Singapore +65 6432 8779 24x7
59 Slovakia +421 250 112 128

info [dot] slovakia [at] swiss [dot] com		 Mon-Fri, 8:30am-5pm
60 Slovenia +386 18 88 86 11 Mon-Fri, 8:30am-5pm
61 South Africa +27 21 672 2319 24x7
62 Sri Lanka +94 1 12 43 54 03, +94112329092 Mon-Fri, 8:30am-5pm, Sat, 9am-12pm
63 Sweden +46 8 58 77 04 45 -
64 Switzerland +41 848 700 700 24x7
65 Taiwan, China +886 2 23 25 88 61, +886 2 23 25 22 61 Mon-Fri, 9am-7pm, Sat-Sun & Holiday, 9am-6pm
66 Tanzania +254 202666969, +254 202666968

habari [at] dlh [dot] de		 -
67 Thailand +66 2 056 6868, +66 2 664 2808 Mon-Fri, 8:30am-5:30pm
68 Tunisia +41 848 700 700 -
69 Turkey +90 212 375 59 35 Mon-Fri, 9am-6pm
70 Ukraine +380 893 240 949 Mon-Fri, 9am-6pm, Sat-Sun, 9am-5pm
71 United Arab Emirates +971 600 521 752 Mon-Thurs, 9am-7pm, Fri, 9am-5:30pm
72 United Kingdom +44 333 0067761, +44 20 73 65 24 73 24x7
73 USA +1 (516) 738-4422, 711 (TTY) 24x7
74 Vietnam +84 28 3827 9858 (Ho Chi Minh City) Mon-Fri, 8:30am-5pm
75 Spain +34 930 22 80 27 -
76 Barcelona/Palma de Mallorca/Valencia/Màlaga/Madrid +34 900 03 10 82 (Toll Free), +34 930 22 80 27 -

Social Sites

Parent Article: 
Lufthansa Airlines Customer Care No. 1800 102 5838