HDFC ERGO General Insurance Customer Care Numbers

Toll free Number(s): 
  • 1800 2 700 700 (Motor & Other Claims)
  • 1800 2001 999 (For Health Claims)
All India Number(s): 
  • 1860 2000 700 (For Health Claims - HCS Cardholders)
  • 011-41898872

Head Branch

Address

  • HDFC ERGO General Insurance Company Ltd.
    D-301, 3rd Floor, Eastern Business
    District ( Magnet Mall),LBS Marg,
    Bhandup (West), 
    Mumbai- 400078

Registered Office

Address

  • HDFC ERGO General Insurance Company
    Ltd. 1st Floor, HDFC House, Backbay
    Reclamation, H. T. Parekh Marg,
    Churchgate,
    Mumbai - 400020

Self Help Insurance

Health Insurance Claim Office

Address

HCS Office

  • HDFC ERGO General Insurance Co. Ltd.
    5th floor, Tower 1, Steller IT Park,
    C-25, Sector-62,
    Noida - 201301 

HCS Chennai

  • HDFC ERGO General Insurance Co. Ltd.
    RR Tower II, 2nd Floor, No: 94/95
    T.V.K Industrial Estate, Guindy,
    Chennai - 600 032.

Toll Free Number

  • 1800 700 700

Fax

  • 1860 2000 600

Mail

Authorisation Issue

  • preauth [at] hdfcergo [dot] com

Network Hospital Issue

  • nsf [at] hdfcergo [dot] com

Customer Claim Query

  • healthclaim [at] hdfcergo [dot] com

Travel Insurance Claim Office

Address

  • HDFC Ergo General Insurance Company Limited
    5th floor, Tower 1, Stellar IT Park,
    C-25, Sector-62, Noida,
    UP, India - 201301

International Toll Free Number

  • +800 08250825 (when dialing from abroad)

Landline Number (Chargeable)When dialing from India

  • 01204507250

Fax

  • 01206691600

Mail

  • travelclaims [at] hdfcergo [dot] com

Motor & Other Insurace Claim Office

Toll Free

  • 1800 2 700 700

Email

  • care [at] hdfcrego [dot] com

List of HDFC Ergo's Branches :

Branch Name BORIVALI
Address HDFC ERGO General Insurance Company Limited1st Floor, Block No.2,Bhoomi Saraswathi,Ganjawala Lane, Borivali (W),Mumbai – 400092 
Phone 022-30092558
Fax 022-30092586

Branch Name   CORPORATEOFFICE
Address   HDFC ERGO General Insurance Company Limited 6th floor, leela business park, Andheri kurla road, Andheri (E), Mumbai - 400 059 
Phone   022-66383600
Fax   022-66383699/98

Branch Name   LOWERPAREL
Address   HDFC ERGO General Insurance Company Limited201, Marathon innova,2nd floor, opp peninsula corporate Park,Lower Parel,Mumbai - 400 013 
Phone   022-39883600
Fax   022-30468546

Branch Name   SAKINAKA
Address   HDFC ERGO General Insurance Company LimitedUnit No.207 (Mezzanine),VTM Building No.2, 2nd floor, Opp.Orkay Mill, Sakinaka, Andheri (East),Mumbai 400 072 
Phone   022-28509711
Fax   022-28509679

Branch Name SAKINAKA-2
Address HDFC ERGO General Insurance Company LimitedUnit No.201 (Main office), VTM Building No.2, 2nd floor, Opp Orkay mills,Saki naka, Andheri (E),Mumbai - 400 072 
Phone 022-33648100
Fax

No fax

Branch Name   BANGALORE
Address   HDFC ERGO General Insurance Company LimitedUnit no. 108,109, 110 & 111, 1st floor, HM Geneva House, No.14, Cunningham Road, Bangalore -560052 
Phone   080-39883600
Fax   080-30587974

Branch Name   JAYANAGAR
Address   HDFC ERGO General Insurance Company Limited   No. 2/1-1, 2nd Floor,  11th Main Road, Jayanagar, Bangalore 560011  
Phone   080 - 26638830
Fax   080 - 26638840

Branch Name   PUNE
Address   HDFC ERGO General Insurance Company Limited205, 2nd Floor, Gera Legend,Next to German Bakery,North Main Road, Koregaon Park,Pune - 411 001 
Phone   020-39883600
Fax   020-30561823

Branch Name   PUNE-2
Address   HDFC ERGO General Insurance Company Limited1st floor, Pashankar Building, 364-365,Near Standard Chartered Bank, J M Road, Pune – 411005 
Phone   020-30257400
Fax   020 - 30257422

Branch Name COCHIN-Chicago Plaza
Address HDFC Ergo General Insurance Co Ltd.,2nd Floor, Chicago Plaza,Rajaji Road, Near to KSRTC Bus Stand. Cochin 
Phone 0484 3934300
Fax 0484- 3934301
Branch Name   CHENNAI
Address   HDFC ERGO General Insurance Company LimitedNew No.528, Old no.559, 2nd Floor, Anna Salai,Teynampet, Chennai - 600 018 
Phone   044- 39193500
Fax   044- 39193553

Branch Name Chennai - 2
Address HDFC ERGO General Insurance Company Limited6th floor, MBC Tower, Old No.90, New No.199, Luz Church Road,Mylapore, Chennai - 600 004 
Phone 044-39883600
Fax 044-30136747
Branch Name   HYDERABAD
Address   HDFC ERGO General Insurance Company Limited2nd Floor, 6-3-346/1, opp.Jalagam Vengal Rao Park,(above Scotia Bank) Road No.1,Banjara Hills,Hyderabad-500 034 
Phone   040-30682837
Fax   040-30682840

Branch Name   HYDERABAD
Address   HDFC ERGO General Insurance Company Limited4th Floor, being Office Nos. 401 and 402, Kuchkulla House,HimayatNagar,Hyderabad - 500 029 
Phone   040-30682837
Fax   040 – 39843240

Branch Name  GUWAHATI
Address  HDFC ERGO General Insurance Company LimitedMayur Gardens, Ground Floor,Opp Rajive Bhavan ABC,GS Road,Guwahati, Assam – 781005 
Phone 0361-2131619
Fax No fax
Branch Name New Delhi - Nehru Place
Address HDFC ERGO General Insurance Company LimitedGround Floor,Eros Tower,Opp. Nehru Place Metro Station, Nehru Place,New Delhi-110019 
Phone 011-30294200
Fax 011-30294201
Branch Name    RAIPUR
Address    HDFC ERGO General Insurance Company Limited3rd Floor, Chawla Complex,Devender Nagar Road,Sai Nagar,Raipur – 492001 (C.G.)  
Phone   0771 -3988360
Fax   0771-4017860

Branch Name  GOA
Address  HDFC ERGO General Insurance Company LimitedUnit Nos. 1, 2 & 3,  1 st Floor,Magnum Center, M.G. Road,Panjim, Goa - 403 001 
Phone 0832-6516956
Fax 0832-6640921
Branch Name  BARODA
Address  HDFC ERGO General Insurance Company Limited1st Floor, Sun Complex, Near CitiBank,Gotri Road, Alkapuri,Vadodar - 390 007 
Phone 0265-3988360
Fax 0265-3085532
Branch Name    DEHRADUN
Address    HDFC ERGO General Insurance Company Limited3rd Floor, NCR Plaza,24A Cantt Road,Dehradun -248001 
Phone   0135-3988360
Fax   0135-3987050

Branch Name    KOLKATTA
Address    HDFC ERGO General Insurance Company LimitedMetro Towers,10th Floor,1 Ho Chi Minh Sarani, Kolkata: 700071 
Phone   033-39883600
Fax   033-22882688

Branch Name    DURGAPUR
Address    HDFC ERGO General Insurance Company Limited4th Floor, City Plaza,City Centre,Durgapur – 713 216,West Bengal 
Phone   0343 - 3201910
Fax   No fax

Branch Name    BHUBANESWAR
Address    HDFC ERGO General Insurance Company Limited3rd floor, Hotel Pal Regency Pvt. Ltd.,J 7,Jayadev Vihar,On Jaideb Behar,Bhubaneshwar -751 013 
Phone   0674 - 3269901
Fax   No fax

Branch Name    BHOPAL
Address    HDFC ERGO General Insurance Company Limited2nd floor, VnV Plaza,Building No.6,M P Nagar, Zone No.2,Bhopal - 462 001 
Phone   0755 – 3988360
Fax   0755 - 3988360

Branch Name    INDORE
Address    HDFC ERGO General Insurance Company LimitedD M Tower, Flat No. 205-206, 2nd Floor,New Palaysia Road,Indore - 452 001 
Phone   0731- 3988360
Fax   0294 – 3984808

Branch Name    JABALPUR
Address    HDFC ERGO General Insurance Company LimitedHanif Tower, 1640, Napier Town,Mission compound Road,Jabalpur- 482 001 
Phone   0761-3209114
Fax   No fax

Branch Name    TRIVANDRUM
Address    HDFC ERGO General Insurance Company LimitedCapitol Centre, 2nd Floor, 2E, M G Road,Opp Secretariat,Trivandrum - 695 001 
Phone   0471-3988360
Fax   0471-3983503

Branch Name    THRISSUR
Address    HDFC ERGO General Insurance Company Limited20/457/6, 2nd floor,Global centre,M G Road, Thrissur - 680 004 
Phone   0487-3212543
Fax   No fax

Branch Name    PALAKKAD
Address    HDFC ERGO General Insurance Company Limited2nd floor, Kanakath Tower,West Fort Road,Near Fort Palace Hotel,Palakkad – 678001 
Phone   0491-3988360
Fax   0491-3982009

Branch Name    KOTTAYAM
Address    HDFC ERGO General Insurance Company Limited2nd floor, Safa trading centre,Railway station road,Kottayam – 686001  
Phone   0481-3918901
Fax   No fax

Branch Name    KOLLAM
Address    HDFC ERGO General Insurance Company Limited5th floor, Bishop Jerome Nagar,Chinnakada,Kollam - 691 001 
Phone   0474-3220420
Fax   No fax

Branch Name    KANNUR
Address    HDFC ERGO General Insurance Company Limited1st floor, KVR Tower,South Bazar,Kannur - 670 002 
Phone   0497 - 3051806
Fax   No fax

Branch Name    CALICUT
Address    HDFC ERGO General Insurance Company LimitedChairsmac, Ground Floor, 6 / 845YMCA Road,Calicut – 673001 
Phone   0495-3040725
Fax   0491-3982009

Branch Name    MYSORE
Address    HDFC ERGO General Insurance Company Limited2nd floor, Mysore Trade Centre,Opp K S R T CBus stand, B N Road,Mysore - 570 001 
Phone   0821-3927942
Fax   0821-3927962

Branch Name    MANGALORE
Address    HDFC ERGO General Insurance Company Limited2nd floor, Essel towers,MG Road, Mangalore - 575 003 
Phone   0824-3200083
Fax   No fax

Branch Name    HUBLI
Address    HDFC ERGO General Insurance Company Limited1st floor, Virupakshakrupa,Opp KIMS main gate,R B Road, Vidyanagar,Hubli - 580 021 
Phone   0836-3056360
Fax   0836-3056397

Branch Name    RANCHI
Address    HDFC ERGO General Insurance Company LimitedCrosswindz, 6th floor,41 Court road, Ranchi - 834 001 
Phone   0651-3244249
Fax   0651-2217175

Branch Name    JAMSHEDPUR
Address    HDFC ERGO General Insurance Company LimitedUpper Ground Floor, Gayatri Enclave, Jamshedpur - 831 001 
Phone   0657 – 3988360
Fax   No fax

Branch Name    JAMMU
Address    HDFC ERGO General Insurance Company Limited1st floor, 109, South Block,Bahu Plaza,Jammu - 180 012 
Phone   No Board line
Fax   No fax

Branch Name    Karnal
Address    HDFC ERGO General Insurance Company LimitedSCO 237, 2nd floor, Sector -12, Karnal - 132 001 
Phone   0184-3988360
Fax   No fax

Branch Name    GURGAON
Address    HDFC ERGO General Insurance Company LimitedOffice No.208, 2nd Floor, Corporate Suites, M.G.Road, Gurgaon 122001 
Phone   0124-3961276
Fax   0124-3961253

Branch Name    FARIDABAD
Address    HDFC ERGO General Insurance Company Limited1st floor, Shop no.110 & 117,Om shubham tower,Neelam bata chowk, NIT,Faridabad - 121 001 
Phone   0129-3229511
Fax   No fax

Branch Name    VAPI
Address    HDFC ERGO General Insurance Company LimitedShop No. 112, Tirupati Plaza, Sr. No.322/A, Vapi Daman Road, Chala, Vapi – 396 191 
Phone   0260-3203191
Fax   No fax

Branch Name    SURAT
Address    HDFC ERGO General Insurance Company LimitedHG-5, International Trade Centre,Majurgate Crossing, Ring road, Surat - 395 002 
Phone   0261-3988360
Fax   0261-3091818

Branch Name    RAJKOT
Address    HDFC ERGO General Insurance Company Limited301-302, Plus Point, Opp Hari Bhawan, Dr. Yagnik road, Rajkot -360 001
Phone   0281-3988360
Fax   0261-3091818

Branch Name    BARODA
Address    HDFC ERGO General Insurance Company Limited1st Floor, Sun Complex, Near CitiBank,Gotri Road, Alkapuri,Vadodar - 390 007
Phone   0265-3988360
Fax   0265-3085532

Branch Name    PITAMPURA
Address    HDFC ERGO General Insurance Company LimitedPlot no.C-9, 3rd Floor,Pearl Best Heights-II,Netaji Subhash Palace,Pitampura,New Delhi - 110 034
Phone   011 - 30483372
Fax   011-30483387

Branch Name    Connaught Palace
Address    HDFC ERGO General Insurance Company LimitedGround Floor, Ambadeep Building-14, Kasturba Gandhi Marg,New Delhi - 110 001
Phone   011-39883600
Fax   -30255231

Branch Name    THANE
Address    HDFC ERGO General Insurance Company Limited4th Floor, Lake city mall - A,Kapurbavadi Junction,Majiwada Naka,Thane - 400 607 
Phone   022 - 39983620
Fax   022- 39983620

Branch Name   :  NASIK
Address   :  HDFC ERGO General Insurance Company Limited1st Floor, Pooja Enclave,College Road,Nasik 422005 
Phone  :  0253-3242693/703/713
Fax  :  0253-3016241

Branch Name    NAGPUR
Address    HDFC ERGO General Insurance Company Limited403 (A), 4th Floor, Shree Ram shyam Tower, Next to NIT Building, Kingsway, Civil Lines, Sadar, Nagpur – 440001 
Phone   0712-3988360
Fax   0712-3918456

Branch Name    KOLHAPUR
Address    HDFC ERGO General Insurance Company Limited1st floor, "The gemstone",517/2, New Shahpuri,Near Central Bus stand,Kolhapur -416001 
Phone   0231 - 3201615
Fax   No fax

Branch Name    AURANGABAD
Address    HDFC ERGO General Insurance Company Limited1st Floor, Renuka commercial complex,Nirala Bazar, Nageshwar Wadi,Aurangabad – 431001 
Phone   0240 - 3988360
Fax   0240 - 3984114

Branch Name  PATNA
Address  HDFC ERGO General Insurance Company Limited2nd Floor, Kaushalya Estate,Dak BungalowRoad Crossing,Patna – 800 001, Bihar 
Phone 0612-3209835
Fax No fax

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