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Yes Bank Customer Care No. 1800 1200

Updated on Saturday, 14 March 2026 - 10:39am
Organization: 
Toll free Number(s): 
  • 1800 1200 (For Phone Banking/Report Unauthorized Transaction, 8am-8pm)
  • 1800 103 1212 (For Credit Card Query)
  • 1800 103 6000 (Alternate No. For Credit Card Query)
  • 1930 (For Cyber Police Helpline)
All India Number(s): 
  • 1860 210 1200 (To Report Unauthorized Transaction/Credit Card Queries)
  • 829 120 1200 (For WhatsApp Banking)
International Numbers: 
+91 22 50795101 (For General/Credit Cards Query)
Website: 
Official Website
iOS App: 
IRIS by YES BANK - Mobile App
Android App: 
IRIS by YES BANK - Mobile App

IVRS Menu: 1800 1200

  • Press 1: To report loss of card or an unauthorized transaction on your account.
  • Press 2: For account related information.
  • Press 3: For information on your credit card.
  • Press 4: For information on your D-Mat account.
  • Press 5: For information on your loan account.
  • Press 6: For prepaid card, gift card, travel cards, UPI or loyalty rewards.
  • Press 7: For information on your fixed deposit or recurring deposit.
  • Press 8: To know more about products or any general enquiry.
  • Press 9: For application status/current status of your pending deliverables like welcome credit dispatch, credit dispatch, etc.

Email

  • yestouch [at] yes [dot] bank [dot] in (For Customer Care)
  • yesfirst [at] yes [dot] bank [dot] in (For Yes First Customer Care)

Important Links

Important Contact Details

Sr No. Service Contact Details
1 General Queries 18602101200, 18001200,
yestouch [at] yes [dot] bank [dot] in , yestouchcc [at] yes [dot] bank [dot] in
2 For YES First customer yesfirst [at] yes [dot] bank [dot] in
3 Corporate Queries 022-50919800, 022-65079800
4 Retail Closure/Cancellation +91 22 5079 5101 (When Calling from Outside India) ,
creditcard [dot] closure [at] yes [dot] bank [dot] in
5 Commercial Closure/Cancellation cc [dot] corporateassist [at] yes [dot] bank [dot] in
6 Mis-selling/Harassment 022-68937300, ccsalescomplaints [at] yes [dot] bank [dot] in
7 For NRI Customers nri [at] yes [dot] bank [dot] in
8 For Cash Management Services cms [dot] helpdesk [at] yes [dot] bank [dot] in
9 For NACH Services nach [dot] helpdesk [at] yes [dot] bank [dot] in
10 For Sub-Member Banks smb [dot] helpdesk [at] yes [dot] bank [dot] in
11 For Trade tradehelpdesk [at] yes [dot] bank [dot] in
12 Missed Call No. For Fixed Deposit 7127191191
13 Yes Private Banking Query 18001214444 (For Mobile & Landlines in India), +91 22 5079 5101 (From outside India),
yesprivate [at] yes [dot] bank [dot] in
14 Yes Bank Credit Cards 18001036000 (YES First/Premia)
18001031212 (YES Prosperity)
022-49350000
022-50795101 (When Calling From Outside India)

To Block/Report An Unauthorized Transaction

To report Debit Card / NetBanking / Mobile Banking / YES Robot / WhatsApp Banking / Prepaid Card / YES Pay
transactions not done by you, call the YES BANK PhoneBanking at:

Sr No. Issues Contact Details
1 Unauthorized Electronic Transaction 18001200 (toll-free number),
022-49350000
2 Outside India +91 22 5079 5101,
1833 380 0149 (USA),
1833 491 0559 (Canada),
8000 48 9153(UK),
8000 3570 2510 (UAE)
To report Credit Card transactions not done by you, call the YES BANK PhoneBanking
3 Credit Cards 18001031212 (Toll Free for Mobile and Landlines in India),
+91 22 4935 0000 (When Calling from Outside India)
4 Report any unauthorized / fraudulent transactions
in Corporate Net Banking, Corporate
Mobile Banking, YES TRANSACT Smart Pay 		18001023357 (Option 02 for CMS Helpdesk)
Email: cms [dot] helpdesk [at] yes [dot] bank [dot] in

Unauthorized Transaction Block Through SMS

  • For blocking you can send sms to 9840909000 with Following code:
Sr No. Name SMS
1 Block your Debit Card/ ATM Card SMS BLKCC <space> <Last 4 digit of Card Number>
2 Block your Credit Card SMS BLKCC <space> <Last 4 digit of Card Number>
3 Close your Credit Card 1800 103 6000 (For India),
+91 22 4935 0000 (When Calling from Outside India)
Email: creditcard [dot] block [at] yes [dot] bank [dot] in
Netbanking/Mobile Banking
4 For blocking/dispute registration online for Retail Netbanking SMS BLKRNB <space> <Cust ID> to 9840909000
Email: block [at] yes [dot] bank [dot] in
5 For blocking/dispute registration online for Mobile Banking SMS BLKMB <space> <Cust ID> to 9840909000
6 Debit Card / ATM SMS BLKDC <space> <Cust ID> to 9840909000
Email: debitcard [at] yes [dot] bank [dot] in
7 Credit Card SMS BLKCC <space> <Last 4 digit of Card Number> to 9840909000
Email: creditcard [dot] block [at] yes [dot] bank [dot] in
8 YES ROBOT SMS BLKROBOT<space> <Cust ID> to 9840909000
Email to block [at] yes [dot] bank [dot] in with BLKROBOT <space> <Cust ID>
9 To block WhatsApp Banking SMS BLKWA <space> <Cust ID> to 9840909000
Email to block [at] yes [dot] bank [dot] in with BLKWA <space> <Cust ID>
For more details of Unauthorized Transaction Read .

Card Blocking Procedure

To avoid any misuse / fraudulent transactions through your Card:

Sr No. Name Contact Details
1 Debit Card 1800 1200 (Toll Free for Mobiles and Landlines in India),
+91 22 30993600 (When calling from Outside India)
2 Credit Card 1800 103 1212 (Toll Free For Mobile and Landlines India) ,
+91 22 4935 0000 (When calling from Outside India)
3 Block your Card Online or Register a transaction dispute SMS BLKCC <space> <Last 4 digits of card number> to + 91 9840909000 from your registered mobile number

To Block or Hotlisting Debit Card

  • By Contact No.: call at 18001200
  • Outside India : +91 22 30993600
  • Email : yestouch [at] yesbank [dot] in
  • SMS Service : SMS BLKCC <space> <Last 4 digit of Card Number> to 9840909000 from your registered mobile number.
  • Online : You can block your card by login to yes bank site.
  • By Netbanking : Login to the YES BANK NetBanking → Click on "mySpace" tab. Click on “Debit Cards”→Select “Hot List Debit Cards” .
  • By App: Login into the IRIS by YES BANK - Mobile App→Tap on Debit Card from Bottom Carousal→Select “Hot List Debit Cards”→Confirm Hotlisting your Debit card using MPIN.
  • Block your Card Online: For online bloack card or Register a transaction dispute click here.
  • You can also visit the nearest Bank branch and submit Debit Card blocking request

IFSC Code

Grievance Redressal

Level 1

  • For any query/complaint, you can contact at the details mentioned below:
    Contact No.: 18001200, 18602101200
    Email: yestouch [at] yes [dot] bank [dot] in , yestouchcc [at] yes [dot] bank [dot] in
  • You can also fill this Complaint Form .
  • You can also visit to your nearest branch location .

Level 2

  • If your query is not resolved, then you may also contact to the Nodal/Princial Nodal Officer at the details given below:
    Sr No. Designation Contact No. Email
    1 Nodal Officer 022-50795173 head [dot] grievanceredressal [at] yes [dot] bank [dot] in
    2 Principal Nodal Officer 022-50795174 principal [dot] nodalofficer [at] yes [dot] bank [dot] in
    3 Nodal Officer for Digital Lending/for Persons with Disabilities 022-50795454 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in
  • You can also contact the Region Wise Nodal Officers contact details given below:
    Sr No. Area of Operation Centre Contact No. Email Address
    (YES Bank Ltd)
    1 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad 079-69235179 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in ,
    sharad [dot] saraiya [at] yes [dot] bank [dot] in    		 Unit No. G/3, 102-103 'C.G. Centre', C.G. Road, Ahmedabad - 380009
    2 Karnataka Bengaluru 080-49179910 jenish [dot] shah2 [at] yes [dot] bank [dot] in ,
    m [dot] reddy [at] yes [dot] bank [dot] in    		 Ground Floor, Prestige Obelisk, Municipal No. 3, Kasturba Road, Bangalore - 560001
    3 Madhya Pradesh Bhopal 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in ,
    sharad [dot] saraiya [at] yes [dot] bank [dot] in    		 Plot No 215, Ground Floor, Phase 1 M.P Nagar, Bhopal, Madhya Pradesh - 462011
    4 Odisha Bhubaneswar 033-44373944 maitrayee [dot] chakraborty1 [at] yes [dot] bank [dot] in , partha [dot] panda [at] yes [dot] bank [dot] in Plot No. 31, Bapuji Nagar, Bhubaneswar, Orissa - 751009
    5 Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana Chandigarh 011-49433455 ajay [dot] m [at] yes [dot] bank [dot] in ,
    tasveer [dot] hussain [at] yes [dot] bank [dot] in    		 Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi - 110057
    6 Tamil Nadu and Andaman and Nicobar Islands, Puducherry Chennai (I, II) 044-66765000 jenish [dot] shah2 [at] yes [dot] bank [dot] in ,
    selvaraj [dot] r1 [at] yes [dot] bank [dot] in    		 Ground Floor, No. 143/1, Uttamar Gandhi Salai, Nungambakkam, Chennai - 600 034
    7 State of Uttarakhand and seven districts of Western Uttar Pradesh Dehradun 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in ,
    proloy [dot] mukherjee [at] yes [dot] bank [dot] in    		 Ground Floor, 56 Rajpur Road, Dehradun, Uttarakhand - 249201
    8 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati 0361-2464546 maitrayee [dot] chakraborty1 [at] yes [dot] bank [dot] in , anjanjyoti [dot] talukdar [at] yes [dot] bank [dot] in Ground and First Floor, Building No. 115, Goyal Enclave, G.S Road, Near Big Bazaar, Bhangagarh, Guwahati - 781 005
    9 Andhra Pradesh and Telangana Hyderabad 022-65078240 jenish [dot] shah2 [at] yes [dot] bank [dot] in ,
    manoj [dot] pohar1 [at] yes [dot] bank [dot] in    		 Ground Floor, Agravanshi Plaza, Bearing No 1-8-387, Huda Lane, Begumpet, Secunderbad - 500003
    10 Rajasthan Jaipur 0141-4983758 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in ,
    sharad [dot] saraiya [at] yes [dot] bank [dot] in    		 Ground Floor, Plot No: O-19A, Ashok Marg, Nr. Ahinsa Circle, C-Scheme, Jaipur - 302001
    11 State of Jammu and Kashmir Jammu 011-49433455 ajay [dot] m [at] yes [dot] bank [dot] in ,
    bhuvan [dot] gupta [at] yes [dot] bank [dot] in    		 Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi 110057
    12 Uttar Pradesh (excluding certain districts) Kanpur 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in 14-113 Padam Tower, Civil Lines Kanpur - 208001
    13 West Bengal and Sikkim Kolkata (I, II) 033-44373944 maitrayee [dot] chakraborty1 [at] yes [dot] bank [dot] in ,
    pawan [dot] tejpaul [at] yes [dot] bank [dot] in    		 5th Floor, Technopolis Building, Plot no. BP 4, Sector -V, Salt Lake City,Bidhannagar Dist.- North 24 Parganas,Kolkata -700091
    14 Districts of Mumbai, Mumbai Suburban and Thane Mumbai (I) 022-50795454 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in ,
    neeti [dot] jain [at] yes [dot] bank [dot] in    		 Off Western Express Highway, Santacruz East, Mumbai - 400055
    15 Goa and Maharashtra (except the districts of Mumbai, Mumbai Suburban and Thane) Mumbai (II) 022-50919231 mustufa [dot] khajurwala [at] yes [dot] bank [dot] in ,
    neeti [dot] jain [at] yes [dot] bank [dot] in    		 Off Western Express Highway, Santacruz East, Mumbai - 400055
    16 North, North-West, West, South-West, New Delhi and South districts of Delhi, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh New Delhi (I, II) 011-49433455 ajay [dot] m [at] yes [dot] bank [dot] in Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi 110057
    17 Bihar Patna 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in YES Bank Ltd., Ground and Mezzanine Floor, Unit No 201, 2nd Floor, Rajendra Ram Plaza, Plot No: 875, Holding No: 373, Circle No: 6, Exhibition Road, Patna - 800001
    18 Jharkhand Ranchi 022-65078393 maitrayee [dot] chakraborty1 [at] yes [dot] bank [dot] in,
    shiv [dot] priya [at] yes [dot] bank [dot] in    		 Crosswindz, 41, Court Road, Ranchi, Jharkhand - 834001
    19 Chhattisgarh Raipur 022-65078393 anand [dot] pandey7 [at] yes [dot] bank [dot] in,
    priyadatta [dot] panigrahi [at] yes [dot] bank [dot] in    		 Ground and 1st Floor, Golchha Chambers, Near Holy Heart School, Civil Lines, Raipur - Chhattisgarh - 492001
    20 Shimla Shimla 011-49433455 ajay [dot] m [at] yes [dot] bank [dot] in Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi 110057
    21 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) Thiruvananthapuram 0471-4021301 jenish [dot] shah2 [at] yes [dot] bank [dot] in,
    biji [dot] susanbanarjie [at] yes [dot] bank [dot] in    		 Ground Floor, No. 37, Thycaud Village, Opp. Tagore Theatre, Vazhuthacaud, Thiruvananthapuram - 695014

Level 3

NEFT/ RTGS Customer Facilitation Centres

International Contact Support

Sr No. Country/Service Contact No.
1 Common +91 (22) 50795101
2 USA 1833 380 0149
3 UK 800 048 9153
4 Canada 1833 491 0559
5 UAE 8000 3570 2510
6 E-mail nri [at] yes [dot] bank [dot] in (For NRI Customers)
7 Credit Cards +91 (22) 50795101

Download Forms

Corporate Office

Yes Bank
House Off Western Express Highway,
Santacruz (East), Mumbai,
Maharashtra - 400055, India

Social Sites

Related Links: 

Comments

Mon, 06/05/2019 - 11:48am — Arjun Garad (not verified)

Customer care no always busy

Customer care no is all time busy , very bad and pathetic toll free no

Mon, 30/07/2018 - 4:49pm — Jigna (not verified)

need to activate Netbanking

Hi,

I have yes bank account, need to activate netbanking, however, cannot locate debit card or its PIN number, how to start with net banking in such cases?

Regards,
Jigna Chhajed

Thu, 24/01/2013 - 10:10am — RAJNISH DALAL (not verified)

ATM transaction Complaint

hi i have a complaint.

Wed, 10/10/2012 - 4:37pm — Maruti Properties (not verified)

Having suitable places for New Bank & instalation of ATM's

i have suitable place for New ATM purpose & Place for New Branch In East Delhi Mayur Vihar Phase-1 New Delhi Area 2700sqft etc in main Market
With Regards
Srikant Verma
Cell No ; 9810277430, 8800325793, 9899513404, 9015323467.

Thu, 25/10/2018 - 9:20pm — Anonymous (not verified)

Yes bank credit card customer care helpline number

i have suitable place for New ATM purpose & Place for New Branch In East Delhi Mayur Vihar Phase-1 New Delhi Area 2700sqft etc in main Market
With Regards
Srikant Verma

Fri, 17/08/2012 - 11:26am — ganesh ankush gawali (not verified)

bad services

yes bank me lokhandwalla branch me maine 9 (nine )month phaile account open keya tha par muje kit nahe mela 245time bar call center pe phone keya 29time branch me ja ke aaya khaile bolte hai aajega leken aata nahe service very poor yes bank ko india me aage badena hai to services aacha do yes bank kabe aage nahe bad payage coustmer ko services nahe dete zolar bank

Sat, 11/08/2012 - 11:16am — dharaneesh (not verified)

place for atm

sir
i have suitable place for ATM purpose Near kattariguppe water tank
mobile no 9448002900

Wed, 11/04/2012 - 9:58pm — chandra shekher azad (not verified)

e banking & ATM card not registerd

first time mein, atm USE KARNE PER MERA PAASWORD EXPIRED SHOW KIYA , THEN I AM TRYING TO EXCESS TO NET BANKING, THEN MASSAGE SHOWING " SORRY UNABLE TO REGISTERD YOUR CARD" PLS SOLVE MY PROBLEM ASAP .
MY A/C. NO - 020890200000264
CARD NO- 5267020002543408
MY CONTACT NO -9873424078
EMAIL-ID- shekher [dot] sonali [at] gmail [dot] com

Wed, 22/02/2012 - 10:22pm — priyanka pethkar (not verified)

Regarding Net Banking

Please let me know the procedure to activate the net banking for my account. I have tried it 3 times but dint get success. Please give a proper guidance.
thank you

Wed, 15/05/2013 - 7:05pm — Raja Ram rai (not verified)

Forgate pasward

Please inform proper route to find pasward.