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Akasa Airline Customer Care No. 9606 11 21 31
Updated on Wednesday, 12 August 2026 - 11:52am
Email
Organization:
akasaair.com All India Number(s):
- 9606 11 21 31 (For Customer Support, 24x7)
Website:
Official Website
iOS App:
Akasa Air: Book Flight Tickets
Android App:
Akasa Air: Book Flight Tickets IVRS Menu
- Press 0: For Akasa elevate
- Press 1: For customer care
- Press 2: For agency care
- Press 3: For pet booking
After pressing any above keys, your call will be forwarded to the customer care executive.
- info [at] akasaair [dot] com (For General Information)
Important Links
Lost, Damaged and Delayed Baggage
- For any query/complaint related to lost, damaged, or delayed baggage, you can contact the customer support team.
- If your baggage is lost or delayed for more than 96 hours, you are entitled to compensation as per the company's terms and conditions.
- If your baggage is mishandled, you can fill this Form .
- For more information, please read .
For Complaint
- For any query or complaint, you can contact the customer support team or fill out the complaint form .
- If your complaint is not resolved, you can contact the Grievance Officer at the details given below:
Sr No. Designation Email 1 Nodal Officer nodalofficer [at] akasaair [dot] com 2 Appellate Authority appellateauthority [at] akasaair [dot] com - You can also lodge your complaint online through the AirSewa Portal .
Other Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | Cargo Service | cargoinfo [at] akasaair [dot] com |
| 2 | For pet booking and travel related queries | pets [at] akasaair [dot] com |
| 3 | For domestic or international holiday package | 022-48964900, akasaholidays [at] akasaair [dot] com |
Global Contact Support Details
| Sr No. | Location | Contact Detail | Timing | Address |
|---|---|---|---|---|
| 1 | Qatar | +974-44227373, +974-44227372 | 8am-10pm | D Ring road, Al Andalus Compound, Doha1 |
| 2 | Jeddah | +966-920019077 | 9am-6pm | Ground Floor, Serafi Mega Mall, Tahlia Street, Al Faisaliyyah District, P O Box 54777, Jeddah 21524, Saudi Arabia |
| 3 | Riyadh | +011-4538178 | 9am-6pm | Jarir Street, Al Malaz District. Opposite Intercity Hotel, Riyadh 12831, Saudi Arabia |
| 4 | UAE | + 971 6 523 2019, auh [dot] reservations [at] akasaair [dot] com |
9am-6pm | - |
| 5 | Kuwait | +965- 220 222 19 | 9am-6pm (Except Friday) | Sanabel Tower, Mezzanine 1, Jaber Al-Mubarak Street, Sharq, Kuwait |
| 6 | Thailand | +02-3387488, |
8:30am-5pm |
19 Srinakarin Road, North Bangna, Bangna, Bangkok Thailand 10260 |
Corporate Office
Akasa Air
Urmi Estate, Tower A, 12th Floor
95, Ganpatrao Kadam Marg, Lower Parel
Mumbai - 400013
