National Consumer Helpline (NCH) No. 1800 11 4000

Toll free Number(s): 
  • 1800 11 4000 (National Consumer Helpline, Timing 8:00am - 8:00pm)
  • 1915 (Helpline, Timing 8:00am - 8:00pm)
  • 14404 (Old Helpline No. , Timing 8:00am - 8:00pm)
  • 1930 (Grievance Related To Cyber Financial Fraud)
All India Number(s): 
  • 88 0000 1915 (WhatsApp/SMS Support No. For Complaints)
  • 813 000 9809 (SMS No For Helpline, 24 Hrs.)
  • 011-2323 2018 (For Customer Support )

Email

  • consumer-helpline [at] gov [dot] in (For Consumer Helpline)
  • nch-ca [at] gov [dot] in (For General Queries)

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Important Links

Complaint Procedure

Types Of Complaints

  • If the company does not provide services or the consumer is not satisfied with the company resolution.
  • If a product is under warranty, the company has to honour it as per the terms of the warranty.
  • If consumer is not satisfied with the services provided, he can file a complaint in the consumer commission.

You can call to register your grievance 1800-11-4000 or 1915 (All Days Except National Holidays (08:00 am To 08:00 pm)

The following ways to register your grievance:

  • The first step to lodge your complaints through the helpline number 1800-11-4000 or 1915.
  • You can also contact through helpline no.: 011-2370 8391 / 011-2370 8392 / 011-2370 8393/ 011-2370 8394/ 011-2370 8395 (Consumer Helpline No.'s)
  • You can SMS on this Number 8800001915. They will get back to you as soon as possible.
  • You can register your grievance through NCH App .
  • You can also register your grievance through UMANG App .
  • You can also Register Online by filling the Consumer Registration Form.
  • You can also visit official website front page, all the options given in single window, fill the details and register your grievance.
  • Opne this link

After all these modes of communication, you can Track Your Complaint Online .

Address

Director (PG) Department Of Consumer Affairs
Krishi Bhawan. New Delhi - 110001
Email  : dirpg-ca [at] nic [dot] in
Phone number: 011-23381120

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Comments

Not for a jutis me please help please help me

Sir Mara name akshay ha please mari help kariaa ma Punjab as hu koi jutis nahu milta Punjab ma kisssi kooo...please help me.