MTNL Mumbai Prepaid Contact No.

Updated on Friday, 23 September 2022 - 11:20am

Company Name:

MTNL

Toll free Number(s):

1130 (Common Service Number)
1800 22 1130 (Common Service Number : Landline/Broadband/Mobile)
1800 22 2992 (Toll Free Services -TFS)
1500 (Landline Complaints/Request)
1800 22 1500 (Landline/IN Services)
1504 (Broadband)
1800 22 8844 (Alternate for Broadband)
1800 22 1505 (FTTH-General Query)

All India Number(s):

022-2219 2120 (Know Landline/Broadband bill amount from All Operators)
98690 12345 (Mobile Services)
022-2219 6404 (Fault Booking)
022-2203 5017 (Only related to online bill payment)

Website:

Official Website

Emails

selfcare [at] mtnl [dot] net [dot] in (For Customer care)
edonline [at] mtnl [dot] net [dot] in (For Escalation)

Important Link

3G Data STV

3G Data Packs	MRP (`)	Free Data (Home + National Roaming)	Validity	SMS Based Activation
3G 16*	16	2 GB	1 day	Send SMS 'SUB RCH16' to 444
3G 56*	56	10 GB	10 days	Send SMS 'SUB RCH56' to 444
3G 99**	99	15 GB	30 days	Send SMS 'SUB RCH99' to 444
3G 198*	198	2 GB / Day	50 days	Send SMS 'SUB RCH198' to 444
Data STV 1498	1498	2 GB / Day	365 days	Send SMS 'SUB RCH1498' to 444

SMS based Activation

The amount will be deducted from the existing balance of the main account.
Write "SUB RCHxx" in the Message Box of your mobile and send it to 444 (where 'xx' will be the Denomination of pack.)
For Example:

To subscribe to 3G Data pack 99, send SMS "SUB RCH99" to 444.
To subscribe to STV 153, send SMS "SUB RCH153" to 444.

Parent Article:

MTNL Mumbai Toll Free No. 1800 22 1130

MTNL

Comments

Wed, 28/09/2022 - 10:05pm — माधवी मुळे (not verified)

Data recharge

I have paid Rs. 1498/- online for Prepaid data recharge of STV. It is not yet activated. Also paid Rs. 1999/- on 24.9.2022 online for Data recharge. No response from MTNL and no network.

Mon, 25/07/2022 - 9:21pm — Anonymous (not verified)

No network - total black out.

Since 22/7/2022, MTNL network is totally down in Ghatkopar West Rifle Range area pincode 400086. Till now, it is total black out. Even near MTNL office of Ghatkopar East, network was very feeble today. Not able to receive any SMS like OTP nor banking transaction alerts. Very pathetic situation. Regretting having bought MTNL SIM.

Tue, 05/04/2022 - 10:38am — K.K.Save (not verified)

Renewal of International Roaming

Dear sir/madam,
I have requested on 31/03/2022 to renew International Roaming facility on my mobile number 98692xxx77.
However, I have not received any confirmation on my e-mail. I have not received any mail for making payment also.
Kindly help me in this matter and start the roaming facility immediately.
Thanking you and with best regards----------K.K.Save

Thu, 10/06/2021 - 12:09pm — Anonymous

No incoming calls and sms

This time I m in roaming area I m not getting incoming calls and not even sms
Pls resolve my problem becouse I m unable to get my OTP
Very poor service by MTNL costomer care I m unable to reach them. Evry time they disconnected.

Fri, 16/10/2020 - 1:41pm — Suresh N (not verified)

Bal of 110 charged for 1 day as data usage

I am shocked at poor service of dolphin . I was informed through call center that your data usage for 1day is 110. Even airtel Jio Vodafone will not charge 100 for 1 day and are sending messages to recharge. I think it is better to throw sim in dust bin rather than charging and getting fooled.

Suresh N

Tue, 08/09/2020 - 10:53am — Anonymous (not verified)

माननीय MTNL 2 दिवस जाले

माननीय MTNL 2 दिवस जाले आहे
ऐरोली नवी मुंबई मधे नेटवर्क इसु आहे
गरात नेटवर्क येतो जातोय सतत पीड़ा दायक आहे
तुमचें कस्टमर सर्विस फोन नंबर आहे ते कोणी ही फोन चा जवाब देत नाही माजी तकरार नोंध ग्या आनी
नेटवर्क इशू प्रोब्ल दुर करावे
आपला MTNL सुभ चिंतक
नमस्कार जय महारष्ट्र

Wed, 02/09/2020 - 12:44pm — Surendra Sonkar (not verified)

Reg. Upgrade sim card

I want to upgrade my sim.kindly advice the process go replace the sim

Wed, 02/09/2020 - 11:24am — AnonymousNiemal (not verified)

Call is not going and net is not working

I hve done recharge of ₹400 for 3 month unlimited call & net pack.after recharge when I make call this kind of msg show on screen like " not registered on network" .and my call is end.internet service also not work .I try to complaint in customer care from last 5 days and today also they give only this reply "ad per govt guidelines we were working and our work hours is morning 8 am to 6 pm in evening but no one reply to call.call disconnect.i want helpline no if any .

Fri, 21/08/2020 - 6:58pm — Sayed (not verified)

Network is total blank

My residence in sakinaka,Andheri East,Mumbai. Your dolphin network is not working since last one week.My out going and incoming calls are stopped. Internet is not working.
Kindly rectify the issue urgently

Sat, 08/08/2020 - 11:13am — MOHIT PIYUSH SHAH (not verified)

Complain regarding wifi

My wifi and landline are not working

Fri, 31/07/2020 - 8:16pm — Nasir Sharif (not verified)

money deducted....no recharge

I tried to recharge for a senior citizen. Tried topping up Rs.500 twice. Kept buffering so cancelled and tried again. Again the same thing. After half an hour got message from bank that Rs.500 was deducted twice. Recharge 0. It has been 5 days... amount not credited.

Wed, 29/07/2020 - 1:12pm — Prabhakar chauhan (not verified)

Network problem

Sanjay Nagar wadilal gosaliya road Kandivali West Mumbai 400067

Sun, 24/05/2020 - 11:10am — UTPAL DEBNATH (not verified)

Incoming call problem

my number incoming call no receive and no message receive I am currently roaming area but your network is full outgoing properly working only incoming call issue and incoming message issue incoming call message error this route is busy continue last 3 to 4 days please help me my issue solve immediately thank you I'm call help line but not answer me

Fri, 22/05/2020 - 7:54pm — Shweta Parte (not verified)

Recharge done for unlimited calls but money is deducted

I had done recharge of Rs 197 on 20-05-20...I stay in Virar and this number is Dolphin number of Mumbai..The recharge was for unlimited calls for local & STD but now whenever I make any call money is deducted... please look into this matter..

Sat, 14/03/2020 - 2:13pm — Gitendra (not verified)

Recharge done but service not started.

Sir
I had done recharge online yeasterday of stv RS98.recharge showing succeedfully done but service has not started on my mobile.
Please sir help me to get my service start. On Custemer care number customer operator not attending any phone.

Tue, 25/08/2020 - 11:33am — kazi (not verified)

my outgoing calls are not going

Sir/Madam,

I have a balance of Rs.81 and I had charged with Rs.99 again. I get incoming calls but my outgoing service is suspended. Request you to kindly look into the matter on priority and revert through email.

with regards

Mon, 09/09/2019 - 4:41pm — Dhananjay (not verified)

Information on activation of international roaming plan (SMS )

Dear Sir/Ma'am,

Please provide plan details for international roaming (incoming SMS only) for prepaid mobile for London, UK. and also provide the procedure to activate the same.

Regards,
Dhananjay

Fri, 18/01/2019 - 9:32pm — Xyz (not verified)

Call dropped & incoming stoped

My no is & my incoming call & sms is stopped
My call droed between 1to 3 min.
Am calling on 1503 mor than 12 to 13 time.
But every time my call is dropped & my conversation is not completed

Am very Iratating on ur this services.
Your Telecom service is very very poor and cheapest.
Your service is below 3rd grated.