MTNL Mumbai Postpaid Customer Care Numbers

Company Name: 
Toll free Number(s): 
  • 1130 (Common Service Number)
  • 1800 22 1130 (Common Service Number : Landline/Broadband/Mobile)
  • 1800 22 2992 (Toll Free Services -TFS)
  • 1500 (Landline Complaints/Request)
  • 1800 22 1500 (Landline/IN Services)
  • 1504 (Broadband)
  • 1800 22 8844 (Alternate for Broadband)
  • 1800 22 1505 (FTTH-General Query)
All India Number(s): 
  • 022-2219 2120 (Know Landline/Broadband bill amount from All Operators)
  • 98690 12345 (Mobile Services)
  • 022-2219 6404 (Fault Booking)
  • 022-2203 5017 (Only related to online bill payment)

Emails

  • selfcare [at] mtnl [dot] net [dot] in (For Customer care)
  • edonline [at] mtnl [dot] net [dot] in (For Escalation)

Important Links

How to Subscribe

New Customer

  • Opt for any 2G Dolphin plan from the existing plans. and then select any
    3G Postpaid Plan depending on your data needs.
  • Voice calls will be charged as per opted 2G tariff plan, while video
    calls will be provided at a standard tariff.

Existing Customers

  • Dial 1503(Toll-Free) or send SMS ACT 3G on 555.
  • Voice calls will be charged as per opted 2G tariff plan. Video
    calls will be charged as per your opted plan or at a standard tariff.
  • Opt for any of the Data plans depending on data usage.

MTNL Mumbai Address

15th floor, Telephone House,
MTNL Road, Prabhadevi, Dadar (West),
Mumbai - 400 028

Parent Article: 

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