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MTNL Mumbai 3G Customer Care No.
Updated on Saturday, 21 February 2026 - 10:58am
Email
Company Name:
MTNL Toll free Number(s):
- 1130 (Common Service Number)
- 1505 (For FTTH Services)
- 1509 (For Public Grievance)
- 1800 22 1130 (For Customer Support)
- 1800 22 1500 (For Landline Related Query)
- 1800 22 8844 (For Broadband Related Query)
- 1800 22 1505 (For Home Booking And Complaint)
All India Number(s):
- 98690 12345 (For Mobile Services)
- 98698 89988 (For Landline Service)
- 022-22035017 (For Online Bill Payment Query)
- 022-2219 2120 (For Inquiry)
Website:
Official Website 
NOTE:
- If you are using MTNL 3G SIM (Dolphin/Trump), then the most direct number is 1503.
- selfcare [at] mtnl [dot] net [dot] in (For Customer Support)
- edonline [at] mtnl [dot] net [dot] in (For Complaint)
Important Links
SMS Service
| Sr.No. | 3G Data Packs | SMS Based Activation |
|---|---|---|
| 1 | 3G 16* | Send SMS 'SUB RCH16' to 444 |
| 2 | 3G 56* | Send SMS 'SUB RCH56' to 444 |
| 3 | 3G 99** | Send SMS 'SUB RCH99' to 444 |
NOTE:
- To activate DATA Service (including DATA PACKs), send SMS START to 1925.
- To deactivate, send SMS STOP to 1925 or Call 1925
For Complaint
- For any complaint you can Send SMS on "9969108108"
- XXXXXXXX is your Landline / Broadband / FTTH number
- For Leased Circuit XXXXXXXXXX is 10 digit LCID number
Sr.No. Type of Complaint / Enquiry SMS Text Format 1 Landline Bill Enquiry BILL XXXXXXXX 2 Landline Complaint Booking LLCOM XXXXXXXX 3 Landline Complaint Tracking LLFTR XXXXXXXX 4 Broadband Complaint Booking BBCOM XXXXXXXX 5 Broadband Complaint Tracking BBFTR XXXXXXXX 6 FTTH Complaint Booking FTCOM XXXXXXXX 7 FTTH Complaint Tracking FTFTR XXXXXXXX 8 Leased Circuit Complaint Booking * LCCOM XXXXXXXXXX
Postpaid Subscription
- New Customers
- Opt for any 2G Dolphin plan from the existing plans. and then select any 3G Postpaid Plan depending on your data needs.
- Voice calls will be charged as per opted 2G tariff plan, while video calls will be provided at a standard tariff.
- Existing Customers
- Dial 1503 (Toll-Free) or send SMS ACT 3G on 555.
- Voice calls will be charged as per opted 2G tariff plan. Video calls will be charged as per your opted plan or at a standard tariff.
- Opt for any of the Data plans depending on data usage
Download Forms
Address
MTNL Mumbai,
15th Floor, Telephone House, MTNL Road, Prabhadevi,
Dadar (West), Mumbai - 400028,
Maharashtra, India
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Comments
CRecharge failed
Have done 85 recharge which has been failed please look in to this & do needful thanking you