Make My Trip Toll Free No. 1800 102 8747

Organization: 
Toll free Number(s): 
  • 1-800-102-8747 (For Cancellation/Refund/Customer Support)
  • 1-800-120-2508 (For Cancellation/Refund/Customer Support)
  • 1-800-11 8747 (From MTNL/BSNL)
  • 1800-103-8765 (For Bus Ticket Booking)
  • 1800-102-9987 (For New Booking and Issue)
All India Number(s): 
  • 0124-462 8747 (For New Booking and Help)
  • 0124-289 8747(For New Booking and Help)

Bus

Toll Free

1800-103-8765 (New Booking and Issue)
Check bookings Or general querie

Train

Phone Number

0124-4628765(New Booking and Issue)

SMS Service

For PNR enquiry & current status: SMS to 139 : PNR <10 digit PNR number>

New bookings

For International Hotels: 1800 102 2509 (Charges Apply) 
For International and Domestic Holidays:  1800 102 2509 (Charges Apply)
For International Air Tickets: 1800-102-9987
For Domestic Hotels:  logon to MakeMyTrip Website or App
For Domestic Air tickets:   logon to MakeMyTrip Website or App

Important Links

Complaint Or feedback
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List of Branch Offices

City Name Phone Number Address Working Hours
Ahmedabad (Bodakdev)  7600531520 MakeMyTrip India Pvt. Ltd. UGF-11, AKASH TOWER, OPP PREMCHAND NAGAR, BODAKDEV, AHMEDABAD-350054 India 10 am to 7 pm
Ahmedabad (CG Road)

Toll Free:
18001030020

MakeMyTrip India Pvt. Ltd.
4th Floor, Arvind Avenue
CG Road,
Landmark - Opposite Associate Petrol Pump Ahmedabad-380009
10 am to 7 pm
Ahmedabad (South Bopal)  9727995224  MakeMyTrip India Pvt. Ltd. 
D/267, SOBO CENTER, 
GALA GYMKHANA ROAD, SOUTH BOPAL 
AHMEDABAD-380058 
India
10 am to 7 pm
Ahmedabad (Shahi Bagh) 9033301155  MakeMyTrip India Pvt. Ltd. 
A-213, Advance Business Park, 
CG RoadOpp. Swaminarayan Temple, 
Shahibagh, Ahmedabad - 380004 
India
10 am to 7 pm
Ahmedabad(Maninagar) 079-40304131
079-40304132
079-40304133
079-40304134
079-40304135
079-40304136
MakeMyTrip India Pvt. Ltd.
3rd Floor, Swastik House
Nr. Jawahar Chowk
Landmark - Opposite Radha Vallabh Mandir
Ahmedabad - 380008
India
10 am to 7 pm
Allahabad 7303394100  MakeMyTrip India Pvt. Ltd. 
118-A, Tulsiyani Plaza, Opposite Coffee House, 
Civil Lines, 
Allahabad - 211001 
India
10 am to 7 pm
Agra (UP) 0562-4305430 MakeMyTrip India Pvt. Ltd. 
Shop no 7&8, First Floor, C.R. Mall 
Ram Nagar Colony, Church Road 
Agra U.P., - 282002 
India
10 am to 7 pm (Monday to Saturday)
Anand  02692-245909 MakeMyTrip India Pvt. Ltd.
105, Sankalp, Anand V.V.Nagar Road
Landmark - Opposite A.P.C. Gujarat - 388001
India
10 am to 7 pm
Bhopal 0755-4223687 MakeMyTrip India Pvt. Ltd.
2nd Floor, E 5/4,
Shopping Complex, Arera Colony
Landmark - Infront of Habibgang Police Station
Bhopal M.P. 462016
India
10 am to 7 pm
Bangalore(Infantry Road)  

Toll Free:
18001030040

MakeMyTrip India Pvt. Ltd.
The Centrum, 2nd Floor,
Near Safina Plaza, Infantry Road,
Landmark - Opposite Prestige Cooper Arch
Bangalore - 560001
India
10 am to 7 pm
Bangalore (Koramangala) 7303394138  MakeMyTrip India Pvt. Ltd. 
351,1st floor,7th Block, B Main, 
Koramangala, Bengaluru - 560095 
Karnataka, India
10 am to 7 pm
Belgaum 7303394103  MakeMyTrip India Pvt. Ltd. 
567, Picket Road Camp, 
Belgaum-590001, 
Karnataka, India
10 am to 7 pm
Chandigarh  0172-4320000 MakeMyTrip India Pvt. Ltd.
SCO 169-170, First Floor
Sector 8-C, Madhya Marg
Landmark: Near Sindhi Sweets/Canada VFS/IDFC Bank
Chandigarh - 160018
India
10 am to 7 pm
Chennai

Toll Free:
1800 103 3060

MakeMyTrip India Pvt. Ltd.
Door No 10 , 1st Floor,
Khader Nawaz Khan Road,
Landmark - Opposite to Starbucks Coffee
Chennai - 600 006
India
10 am to 7 pm
Delhi (Registered Office)

Toll Free:
18001033050
011-43528687

MakeMyTrip India Pvt. Ltd.
B-36, First Floor,
Pusa Road 
New Delhi - 110005
India
10 am to 7 pm
Delhi (Nehru Place) 011-49052664 MakeMyTrip India Pvt. Ltd
101 A, 1st Floor,
87 Pal House Building,
Nehru Place
Delhi - 110019
India
Landmark - Union Bank of India
10 am to 7 pm
Delhi (Connaught Place) 011-41520337 MakeMyTrip India Pvt. Ltd.
F-26, First Floor,
Connaught Place Inner Circle
Landmark - Opposite Palika Bazaar
Delhi - 110001
India
10 am to 7 pm
Delhi NCR (Noida) 0120-2970101  MakeMyTrip India Pvt. Ltd 
F1-09, 1st Floor, 
Wave 1st Silver Tower, 
Sector-18, Noida 
India
10 am to 7 pm
Delhi - Model Town 011-41323241  MakeMyTrip India Pvt. Ltd. 
F 14/16, Model town II, 
Delhi - 110009 
India
10 am to 7 pm
Delhi-Laxmi Nagar 9811694609  MakeMyTrip India Pvt. Ltd 
Office no 1030, Roots Tower, Laxmi Nagar 
District Centre, Delhi-110092 
India
10 am to 7 pm
Delhi - Rohini 9811911449  MakeMyTrip India Pvt. Ltd 
124 RING ROAD MALL, SECTOR-3, 
NEAR DEEPALI CHOWK, ROHINI, 
Delhi, 110085 
India
10 am to 7 pm
Durgapur 0811-6604614
0811-6604615
0811-6604616
MakeMyTrip India Pvt. Ltd
A/2 Nandalal Bithi,
City Center,
Durgapur - 713216
India
10 am to 7 pm
Faridabad 7303394117 MakeMyTrip India Pvt. Ltd. 
1G, 44-BP Main Road, Opp. Bus Stand, 
NIT - 1, Faridabad, 
Haryana, India
10 am to 7 pm
Guwahati 0361-2232647 MakeMyTrip India Pvt. Ltd.
Kushal Plaza Building (Above Mukesh Hyundai)
Ganeshguri (Near Hanuman Mandir)
Guwahati - 781005
India
10 am to 7 pm
Gurgaon Toll Free:
1800118747
(From MTNL/BSNL) 1800-102-8747
(All other major operator)
MakeMyTrip India Pvt. Ltd.,
19th Floor, Tower C, Building No. 5,
DLF Cyber City, Gurugram- 122002,
Haryana, India.
 
Gurgaon (Near Galleria Market)  0124-7177417 MakeMyTrip India Pvt. Ltd.,
4001, DLF Phase- 4, First Floor,
Landmark: Next to Galleria Market,
Gurgaon, Haryana - 122002, India
 
Gurgaon (New Colony) 0124-4073984,
9810984984
MakeMyTrip India Pvt. Ltd.,
502/9, Basement Adjoining Mehta Garments,
Circular Road New Colony, Gurugram- 122001,
Haryana, India.
10 am to 7 pm(Monday to Saturday)
Delhi NCR-Ghaziabad (Raj Nagar) 0120-4562467 MakeMyTrip India Pvt. Ltd., 
SF-7,2nd Floor, Astoria Boulevard, 
RDC Raj Nagar ,Near hint Chowk, 
Ghaziabad - 201002 (M.P),India
10 am to 7 pm
Gandhi Dham - Gujrat 9033371354  MakeMyTrip India Pvt. Ltd., 
SHOP NO.10, PLOT NO :590/12-C, 
NR CITY POLICE STATION, 
GANDHIDHAM KACHCHH , GUJARAT-370201 
India
10 am to 7 pm
Goa 7498034227 MakeMyTrip India Pvt. Ltd., 
Ground floor H No. 422 Kalika, 
Next to Chaska restaurant, 
Alto Porvorim north Goa 403521, India
10 am to 7 pm
Gorakhpur 7275055551 MakeMyTrip India Pvt. Ltd., 
Park Road Near City Mall Gorakhpur, 
India
10 am to 7 pm
Gulbarga 8472232000 MakeMyTrip India Pvt. Ltd., 
#2-238/9 International Trade Complex, 
Opp. Public Garden, Main Road, 
Gulbarga, Karnataka - 585103, India
10 am to 7 pm
Gwalior 8120215432 MakeMyTrip India Pvt. Ltd., 
FF-9, The Central Mall, SDM Road, 
Gwalior - 474001, India
10 am to 7 pm
Hyderabad Toll Free:
18001033070
MakeMyTrip India Pvt. Ltd.
1st floor, ABK-OLBEE Plaza,
Road No. 1, Banjara Hills,
Landmark - Opposite Care Hospital
Hyderabad - 500034
India
10 am to 7 pm
Hospete 7303394130  MakeMyTrip India Pvt. Ltd. 
64, Ward no 31,Gandhi colony, 5th cross 
Dam road, Hospet-583201 
Karnataka, India 
India
10 am to 7 pm
Hyderabad (Kondapur) 7303394200 MakeMyTrip India Pvt. Ltd. 
4th Floor, B53, 
Sarat City Capital Mall, 
Kondapur, Hyderabad - 500084, 
Telangana, India. 
India
10 am to 7 pm
Indore (Y.N. Nagar)

Toll Free:
18001033080

MakeMyTrip India Pvt. Ltd.
Mangalam Gold, 223/2 A and B, Y.N. Road,
Ground Floor Indore,
MP India - 452003.
10 am to 7 pm
Indore (Vijay Nagar) 7303394131  MakeMyTrip India Pvt. Ltd. 
2nd Floor, Malhar Mall, AB Road, 
Vijay Nagar Square, Indore - 452001, 
Madhya Pradesh, India 
10 am to 7 pm
Jammu & Kashmir 0191-2479260 SHOP NO. 18,
B2, SOUTH BLOCK,
BAHU PLAZA,
JAMMU - 180012 (J&K)
India
10 am to 7 pm
Jaipur 9928886996 MakeMyTrip India Pvt. Ltd. 
314 Udai Marg Lane No 7 Near LBS College 
Raja Park, 
Jaipur - 302004 
India
10 am to 7 pm
Jalandhar 0181-4688400 Office No. 02, Lower Ground Floor, 
City Center Building, 
3A Model Town, Near Masand Chowk, 
Jalandhar City-144003 
India
10 am to 7 pm
Kanpur 0512-2536555 MakeMyTrip India Pvt Ltd.
1st Floor, Nirmal Palace,
14/75, Plot No. 5&6, Civil Lines,
Kanpur , U.P-208001
10 am to 7 pm
Kolkata(Sarat Bose Road)

Toll Free:
18001030060

2nd Floor, Ideal Plaza,
11/1 Sarat Bose road,
Near Minto park crossing
Kolkata - 700020
India
10 am to 7 pm
Kolkata (Chinar Park) 9073339333  MakeMyTrip India Pvt Ltd. 
CHINAR PARK , NEWTOWN, RAJARHAT, 
NEAR CITY CENTRE 2, 
KOLKATA - 700136
10 am to 7 pm
Kota 9783440444 MakeMyTrip India Pvt Ltd. 
SHOP NO.4, FIRST FLOOR,AAKASH MALL, 
AERODROME CIRCLE, 
KOTA, RAJASTHAN - 324007 
India
10 AM to 7 pm
Kolkata (Salt Lake) 9830270889 MakeMyTrip India Pvt Ltd. 
AL 5 , Sector 2 Salt Lake, 
Ground Floor, 
Kolkata-700091
10 am to 7 pm
Lucknow

Toll Free:
1800 102 7801

MakeMyTrip India Pvt. Ltd.
4 & 5 Ground Floor,
Shalimar Square, B N Road, Lal Bagh
Lucknow - 226001
India
10 am to 7 pm
Ludhiana

9830270889 
1800 102 7802

MakeMyTrip India Pvt. Ltd.
SCO - 33/1, Main Market
Sarabha Nagar
Ludhiana - 141001
India
10 am to 7 pm
Morbi 9979570701  MakeMyTrip India Pvt. Ltd 
SHIVAM COMPLEX SHOP NO 5,6,7 
RAVAPARA ROAD, 
MORBI - 363641, India 
10 am to 7 pm
Mumbai (Mahim West)

Toll Free:
18001030080

MakeMyTrip India Pvt Ltd.
G-3, Zehra Manzil
91, Lady Jamshedji road
Mahim west
Landmark - Next to Paradise cinema
Mumbai - 400016
10 am to 7 pm
Mumbai (Andheri East)

Toll Free:
18001030080

MakeMyTrip India Pvt. Ltd.
Unit No.104/D, 1st Floor, Corporate Avenue
Andheri Ghatkopar Link Road
Andheri (East)
Landmark - Opposite Skoda Showroom
Mumbai - 400099
India
10 am to 7 pm
Mumbai(Opera House) 022-23802100 /
022-23803100
MakeMyTrip India Pvt. Ltd
509, S.V.P Road,
Krishna Bhuvan, Opera House
Landmark - Opposite Central Bank of India
Mumbai - 400004
10 am to 7 pm
Navi Mumbai 022-66736590 MakeMyTrip India Pvt. Ltd
A 334/5 Balaji Bhavan,
Sector 11,
CBD Belapur
Landmark - Next to CBD Belapur Station
Navi Mumbai - 400614
10 am to 7 pm
Mumbai(Thane) 022-25478031 MakeMyTrip India Pvt Ltd.
Shop No.5, Tower No.1
Flower Valley Complex
Eastern Express Highway
Landmark - Opposite Viviana Mall
Thane(W)-400601
10 am to 7 pm
Mumbai (Malad) 022-28736001 / 2 / 3 MakeMyTrip India Pvt. Ltd
Shop no 26, Bhoomi Classic,
Opposite Inorbit Mall, Malad Link Road,
Malad West, Mumbai- 400064, India
10 am to 7 pm(Monday to Saturday)
Mumbai (Borivali) 022-28900840 / 1/ 2

MakeMyTrip India Pvt Ltd.
Shop no 1, Chandra Apartments,
Near Ram Mandir, Corner of Devidas Lane,
SVP Road , Borivali West, Mumbai- 400103, India

10 am to 7pm (Monday to Saturday)
Mumbai (Vashi) 7303394120  MakeMyTrip India Pvt. Ltd 
G-4, Ground Floor, Haware Fantasia Business Park
Plot No. 47, Sector 30-A, Vashi 
Navi Mumbai - 400705 
10 am to 7 pm
Mumbai (Mulund) 7303394210  MakeMyTrip India Pvt. Ltd 
Shop No 3, Ground Floor, Ambe Smruti 
Rishabh CHSL, Devidayal Road 
Mulund West, Mumbai - 400080, Maharashtra, India
10 am to 7 pm
Mysore 9740474577  MakeMyTrip India Pvt. Ltd 
1006, I BLOCK, RAMAKRISHNA NAGAR MYSORE, 
Mysuru, (Mysore) - 570022, Karnataka, India 
10 am to 7 pm
Mumbai (Vile Parle) 8686905905  MakeMyTrip India Pvt. Ltd 
Shop No. 7, Ground Floor, Vasani Cottage Building,
D J Road, Opp. McDonald's, Vile Parle - West 
Mumbai 400056, India 
10 am to 7 pm
Mumbai (Virar) 9822859595  MakeMyTrip India Pvt. Ltd 
SHOP NO 1 , KSHIRSAGAR HOUSE , 
GAONTHAN ROAD , VIRAR WEST - 401303, India
10 am to 7 pm
Mohali 7303394201  MakeMyTrip India Pvt. Ltd 
SCF 38, Phase 5, 
Mohali - 160059, Punjab, India. 
10 am to 7 pm
Mathura 8171822220  MakeMyTrip India Pvt. Ltd 
Lower Ground ATUL Tower 
Near Terra Tower Bhuteswar Road 
Mathura-281004, India 
10 am to 7 pm
Nagpur 0712-6618747 MakeMyTrip India Pvt. Ltd.
277, Mona Enclave
West High Court Road,
Opp Pyramid
Gokulpeth
Landmark - Opposite Pyramid Mall
Nagpur - 440010
India
10 am to 7 pm
Nasik 0253-6699000 MakeMyTrip India Pvt. Ltd.
Shop No.5, Suyojit Knowledge Centre
Datamatics Building, Mumbai Naka
Landmark - Next to Apollo Clinic
Nasik - 422009
India
10 am to 7 pm
NEW YORK, USA 1-800-INDIA-10 MakeMyTrip Inc. 
60 East, 42 Street 
Suite 605 
New York, NY 10165
Weekdays-1000 hrs - 1900 hrs 
Saturday-1000 hrs - 1400 hrs
Pune

Toll Free:
18001027805

MakeMyTrip India Pvt. Ltd.
1st Floor, PT Gera Complex,
Bund Garden Road,
Landmark - Opposite Wadia college
Pune - 411001
India
10 am to 7 pm
Patna 8757151111  MakeMyTrip India Pvt. Ltd. 
106 Patliputra near P&M Mall Patna, 
Bihar- 800013, India
10 am to 7 pm
Pune (Kharadi) 7798010888  MakeMyTrip India Pvt. Ltd. 
SHOP NO.110, 1ST FLOOR, 
GLOBAL BUSINESS HUB, 
NEAR EON IT PARK, KHARADI, 
Pune - 411014 
India
10 am to 7 pm
Panchkula 8468000007  MakeMyTrip India Pvt. Ltd. 
SCO 354 SECOND FLOOR, 
SECTOR 9 PANCHKULA-134009, India
10 am to 7 pm
Pune (Hadapsar) 7303394205  MakeMyTrip India Pvt. Ltd. 
Shop no.286, 93 Avenue, 
Pune Solapur Highway, Opp. Croma, 
Fatimanagar - 411022, 
Pune, India
10 am to 7 pm
Rajkot 0281-2460955 MakeMyTrip India Pvt. Ltd.
Opp Royal Keshar Building
Mahakali Mandir Road
22 New Jagnath Plot,
Rajkot
Gujarat 360001
India
 
Rewa 9098591527 MakeMyTrip India Pvt. Ltd. 
B-6/12 BEHIND BAJAJ OPTICALS 
SHILPI PLAZA B-BLOCK 
REWA - 486001 (M.P), 
India
10 am to 7 pm
Roorkee 9760562710 MakeMyTrip India Pvt. Ltd. 
Shop no-24, upper ground floor, 
City Pride Complex, Prem Mandir Road, 
Roorkee - 247667, 
India
10 am to 7 pm
Rudrapur  7303394181 /
7895223333
MakeMyTrip India Pvt. Ltd. 
Kashipur Bypass Road, Near Vaisho Dwar 
Opp. Sonu Car Vatika, 
RUDRAPUR - 263153, Uttarakhand 
India
10 am to 7 pm
San Francisco 9252422280
9252422076
MakeMyTrip Inc. 
2603 Camino Ramon 
Bishop Ranch 3, Suite 200 
San Ramon, CA 94583 
USA
Siliguri  0353-2643786 MakeMyTrip India Pvt Ltd.
2nd floor, City plaza building,
Sevoke Road,
Siliguri - 734001
India
Land Mark:Opposite Payal Cinema
 
Sydney 1300-664404 MakeMyTrip India Pvt. Ltd. 
India Ahoy 
Suite 501, Level 5 
89 York Street 
Sydney 2000 
Australia
Surat

Toll Free No:
18001027807

MakeMyTrip India Pvt. Ltd.
3rd Floor, Rajhans Plaza,
Ghod Dod Road
Landmark - Opposite Pizza Hut
Surat - 395007
India
10 am to 7 pm
Surat (Vesu) 9327332556 MakeMyTrip India Pvt. Ltd. 
M-42, VIP Plaza, 
Besides Khatu Shyam Temple, 
VIP Road, Vesu-395007 
India
10 am to 7 pm
Secunderabad 040-48539883  MakeMyTrip India Pvt. Ltd. 
139/28 , UNITED BUILDING, 
PARADISE CIRCLE, 
SECUNDERABAD - 500003 
India
10 am to 7 pm
Sangrur 01672-500179  MakeMyTrip India Pvt. Ltd. 
SCO 3 GURU NANAK SARAI, 
NEAR OLD FIRE BRIGADE BUILDING, 
MAHAVIR CHOWK SANGRUR-148001 
India
10 am to 7 pm
Sumerpur 9680752038  MakeMyTrip India Pvt. Ltd. 
SHOP NO 107 LAXMI SUPER MARKET NAGAR, 
PALIKA ROAD,SUMERPUR 306902 
India
10 am to 7 pm
Shillong 7303394199 MakeMyTrip India Pvt. Ltd. 
PDE Building, 
2nd Floor Laitumkhrah Main Road, 
Shillong - 793003, 
Meghalaya, India
10 am to 7 pm
Salem 7303394209  MakeMyTrip India Pvt. Ltd. 
Santham Annex Complex, 
Saradha Collage Main Road, 
Alagapuram, Salem- 636016, 
Tamil Nadu, India
10 am to 7 pm
Tirupati 7303394202  MakeMyTrip India Pvt. Ltd. 
Shop No.1, APIIC Complex, 
Tilak Road, Tirupati - 517501, 
Andhra Pradesh, India.
10 am to 7 pm
Ulhasnagar 9923226630 MakeMyTrip India Pvt. Ltd. 
1ST FLOOR, BLOCK C-37/140, 
KALYAN AMBERNATH ROAD, SHANTINAGAR, 
ULHASNAGAR -421003 
India
10 am to 7 pm
Udaipur 7742435677 /
7229966004 
MakeMyTrip India Pvt. Ltd. 
634, ,MANGLAM FUN SQUARE MALL, 
DURGA NURSERY ROAD, 
UDAIPUR -313001 
India
10 am to 7 pm
Vadodara

Toll Free No:
1800 102 7808

MakeMyTrip India Pvt. Ltd.
Swing Complex
2nd Floor, Above ING Vysya Bank
Race course Road
Landmark - Near Chakli Circle
Vadodara -390007
India
10 am to 7 pm
Vapi 0260-2429444 MakeMyTrip India Pvt. Ltd.
109, center point,
NH. No. 8, near Mahavir nagar,
Landmark - GIDC,Char Rasta,
Vapi - 396195
India
10 am to 7 pm
Vemulawada 90978 90979 /
897 8411 897
MakeMyTrip India Pvt. Ltd. 
Office No.7-5-126/a2, 2nd Bypass Road 
Next to SEWS Office, VEMULAWADA 
Rajanna Siricilla District 
Telangana - 505302 
India
08 am to 8 pm
Varanasi 8074012182  MakeMyTrip India Pvt. Ltd. 
D 58/12-14, Gandhi Nagar, 
Sigra, 
Varanasi - 221010 
India
10 am to 7 pm
Vijayapur 9739317413 

MakeMyTrip India Pvt. Ltd. 
Parekh Building beside Reliance mall 
Above US Polo and Flying Machine Showroom 
Linqad Main Road Vijayapur - 586101 
India

10 am to 7 pm

Head Office

MakeMyTrip India Pvt. Ltd., 
DLF Building No. 5 Tower B
DLF Cyber City, DLF Phase 2
Sector 25, Gurugram, Haryana 122002,
India

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Comments

Refund amount not paid even after confirmation from airlines

booking id NF78xxxxxxx

So many time I tried to contact over phone... maid I'd ..but realy your companies system is soo confusing that when customers really need your help you guys may not be reachable easily.Its just a good experience and life learning for me.

Regarding to subject , I have some refund amount from your company, related to booking id NF78xxxxxx against which airline already confirmed me that they transferred to your account.

And also I have not canceled the flight but due to some error in your confusing system its showing canceled flight on app.

Email-id is already mentioned and I believe make my trip with faith will surely contact me with solution to my issue.

Regards

Refund of cancelled flights from Kolkata_- Amsterdam & return

My flight bookings by Emirates PNR no. CDKNE2 (Kolkata-Dubai-Amsterdam-Dubai

Kolkata)

Scheduled Date of outward flight :20 May 2020 from Kolkata

Scheduled Date of Return flight: 27 Jun 2020 from Amsterdam

I am a long time customer of MMT,
I had booked the above ticket by Emirates on 27th Feb 2020 for my wife and myself through your Make My Trip office- Holiday Hub at Durgapur, West Bengal India.

1. Passenger Details

· Mr. Jayanta Ganguli Age 70 years

· Mrs. Kakoli Ganguli Age 65 years

We are both retired senior citizens and we wanted to go to Amsterdam to see our daughter and her family who are staying at Amsterdam on a work assignment .As the visa of my son in law is due to expire this September, our entire trip itself is doubtful unless his visa is extended which is uncertain .

2. Cancellation of flights due to COVID 19

Due to the Covid 19 crisis , Emirates had suspended flights up to July 2020. As such, we approached MMT Durgapur office for a refund of the fare and we were assured that they had taken up with the Airline and the amount would be refunded.
3. We are informed that as per Government direction, the fare amount for cancelled flights is to be refunded in September itself.
However, our requests to your Durgapur office to inform us about the status of the refund are not being replied beyond a vague message on WhatsApp saying that they were trying and we should wait till October 2020. Further enquiries by phone call and mails are being ignored,
As we are retired senior citizens and as the blocked amount paid by us towards the fare represents a considerable proportion of our savings, we request early processing of our request for refund

Refund

Mera refund n aya 11 june ok ticket cancel k thi.itna froud ku ho ap log ...3 mahine ho gye wait krte krte...

Refund my money .cancelled flights by Airlines

Sir I had done booking of my travel to jaisalmer to ahmadabad 26/8/2020. Flight was cancelled by airlines. I calling customer care they are telling that your refund is done, but it is still not showing in my accounts back. My booking Id is - NF49139279797298. please make immediate refund of the amount to my account. _________________________ Reference Pnr #:ABKFL2
Trujet regrets to inform cancellation of flight 2T704 JSA to AMD on 26/08/2020 DEP 13:10 hrs. Regret inconvenience.so plz returns my money back in my account

Regarding Refund

Maine 13 Aug ko Silchar se kolkata ke liye ticket book kiya tha lekin ticket to book nahin hua but mere account se paisa deduct ho gaya . Ek saptah se zyda hogaya hai na to paisa refund hua aur na hi aapke taraf se koi information aaya.make my trip ka to koi customer support number bhi kaam nahin kar raha.

Confusion with my flight status

I am writing regarding to my flight status on theb26th of August. Earlier today I made a refund request accidentally and with the help of some make my trip customer care assistance i was able to cancel that refund request. My tickets for 26th of August was confirmed however I received a call from the airlines (air Asia) about our tickets being cancelled and refund being initiated to make my trip. I didn’t receive any refund and make my trip did not provide me any notification regarding the cancellation instead the app shows that my tickets are confirmed. Kindly look into the matter and make sure I am able to travel that very day and contact me asap.
BookingId: NF79187278957594
3 travellers

Status of the refund

Hi Team

Below is the flight details and history of my cancelled trip of Bangalore to Ranchi! The flight was cancelled by Go-Air, for which they have initiated the refund process but it seems to be stuck at the agency's juncture!

It's been 3 weeks already and I don't see any progress on the same.

The PNR number for my flight is: OEM92E.

My money is stuck. Please suggest how to proceed!

Regards
Nikita Gupta

Money debited without any confirmation or booking id

Sir
I booked three tickets from cochin international airport to varanasi international airport on 6th august 2020.while booking the tickets my money got debited from the account but i didnt recieved any confirmation msg showing my booking id.so i request you to refund the amount to my account as earlier as possible.

Refund status

While modifying, my money was deducted from MakeMyTrip. Not refunded yet

Refund of flight cancellation without booking ticket

I booked my flight in 17/07/2020 for 1/08/2020 from mumbai to ranchi without booking ticket my money cut from my account of hdfc band still i m nt geeting refund and no no i found online for talking any staff of makemytrip.please change the name of ur company any keey it fuckmytrip ........this is nt good app for booking flight tickets.i m not going to booked again by using this app my bookng last 4 digit was 1000 nd flight from mumbai to ranchi plz refund my.money.....

Journey cancellation due to covid

I booked ticket for Hyderabad to los angles - 2 way trip, in November 19, Journey from hyderabad to losangles was completed ,while journey from Los angles to Hyderabad, was not completed on March 31st due to lock down, later , we tried to contact your office, and due to no reply contacted emirates flight office, and journey was cancelled by them from time to time, but ultimately the journey could not be completed, Now my simple query is that can u arrange to shift from emirates , to other flight if it is coming from chicago(now) to hyderabad, or we have to wait for emirates flight to start, I tried to contact your customer care no one replied, tried to do chat with Myra, but my questiion is not available and there is message to contact agent, So my problem is not getting resolved, Hope some reply will come from your end -

Issue in refund

Issue in refund

Rail way ticket refundable

Dear sir,
I have booked my railway ticket from make my trip to nashik to saugor on 8th June 2020 on my registered mobile no xxxx3513 .but my booking has been failed whose Id is NR2316263150344268 but still I did not receive my refund.i use my hdfc credit card to pay amount.so please check my details and refund my money as soon as possible. and please let me know about what is ur complaint email id for railway refund

Thanks again regards
Deepak tiwari

Cancelled amount not refund

26 may I cancelled my indigo flight ticket but still I am not getting any refund amount.somany times I contact your customer care there said you will get within 3to 4 day but now already 20days passed .what should I do

Regarding flight ticket

I am booked flight ticket from Patna to Agartala and total AMT paid Rs.6204/-.pnr BGTWWC from Patna to kolkata and PNR FLWNPO from Kolkata to Agartala but ticket details Nahi aa rha hai .Patna to kolkata Ka fair bhi print aa rha hai but Kolkata to Agartala k koi detail Nahi aa rha hai.plse send details in my Gmail acct .

Refund amount not received

I have booked 8 flight tickets from Indigo from Mangalore to Mumbai on 29th May 2020. But due to COVID 19 , flight has cancelled & amount was transferred to Makemytrip i.e travel agent on 29th May 20 from indigo airlines.
But till today I have not received refund amount, which is refunded by indigo to Makemytrip account.But same time I have not getting any response from Makemytrip for my mails. I am very disappointed with your service.
This is my worst experience in my lifetime.

Worst service

My flight had been canceled but I never received any message or email regarding this, also trying to reach customer care from 2 days but noone is responding too. If I will reschedule my flight by paying more how can I trust that flight will not be canceled. The validity of PNR MDH8TK is also showing till 31 dec 2020 neither I have option to change my destination neither the travellers. The worst and worst service I found I will suggest people not to travel by this flight. If I have option to rate in negative I will be more than happy to give that

Canceelation & Refund

Sir/maam,
I have cancelled my ticket on 11/03/2020 directly through airlines due my father was not allowed to travel due to Medical reasons. Ticket number is KCJJ8T. Spicejet has confirmed that the ticket has been cancelled on 11/03/2020 and the refund amount has been transfered to make my trip on 12/03/2020.
Till the time i am not received the refund amount. This is very bad experience to me. How we will trust you in future.

Wrong Refund Against cancellation of Booking

Dear sir,
I booked a ticket with Make my Trip for Goa from Ranchi Via Hydrabad on !3th of April 2020 with booking id: *NF78128268554000*. The flight was rescheduled by the airlines and I received a message from Indigo Airlines that either I can book another ticket or cancel the ticket without any charges.
I cancelled the above booking directly from the Indigo airlines as the flight was rescheduled by the airlines. No cancellation Charges were deducted by the Airlines. The Indigo airlines have processed a refund of Rs. 13,218/-whereas Make my Trip booking site shows a refund of only Rs. 3,624/-.
Kindly rectify the same and process the correct refund as soon as possible.
Airlines refund copy after cancellation have been sent to your customer support office.
I have also attached a copy of your refund details for your reference in my mail.
After repeated calls and mails on 31st of May 2020 I received a call from customer care office that they have reviewed my query and regret for the same. They assured me of correct refund at the earliest.
I want my issue to be resolved with correct refund.
Thanks.

refund , transfer my amount from wallet to my SBI ACCOUNT.

AS I have booked hotels FROM YOUR WEBSITE MAKE MY TRIP due to lockdown and trains cancelled we were unable to commence our journey. By cancelling my hotel bookings the refund amount showing in wallet account, So, my request is to transfer my amount to my SBI ACCOUNT. Because how long this carona virus continue. So please transfer my amount as early as possible. THANKING YOU.

Refund are made on wrong account.

Dear team ,

This is to inform you that i have booked a flight on 15april , due to covid19 my flight was cancelled and refund which you will make it is showing that you are refunding in an wrong account no which is not mine .

Team its my kind request to to verify and transfer it to my proper account no as soon as possible.

Amount deducted but no confirmation message

I tried to book a ticket from cnn to ccu dated 4 jun 2020. The amount was deducted from my account but i didnt get any confirmation message from makemytrip. I got a message from makemytrip " Payment of Rs. 8855.0 received successfully with ref. no.: NF70115274690170A3. In case of any issue please wait for an hour to get the updated status". This message i got on yesterday evening. After 18 hrs i didnt vet any message.i feel very bad of doing bookings on MMT.
Ashamed of MMT of having this type of professional attitude shown to me.

Deduction of money but no confirmation messgae

I booked a ticket yesterday srinagar to banglore of date 8th aug 2020 throug your app MMTP of amount Rs. 7138 only but i didn recieved any confirmation or any mail or PNR
Even i have to reach banglore on this date urgently to attend my exams.
I am so worried aboutit..
Please suggest me what i have to do now
Even i tried to contact your customer executive, i mailed on your mails but no respo se...
Please check into this matter

Payment deducted but its showed transectioned failed

Hi,

While booking ticket today morning Amount got deducted from my account. But its shown on app transaction failed. I have checked my its already deducted can I get a help regarding this.

Cancil and rifound

07/05/2020 ka ticket tha atumatic cancil ho gaya abhi tak rifound aya nahi

For refund issues

May train cancel 4-may-2020 not refund my account. My MakeMyTrip Booking ID NR7444653980700884

Refund money

My ticket PNR number is CIZNJNM.. date of journey 18th April 2020.ticket is cancel for lockdown.. please refund money because we don't have money for hotel rent..

Refund

My money refund my account

Non refund and 'credit shell' drama by Airlines

PNR/Booking Ref.: HI7UKJ-Indigo-18th April, Chennai-Varanasi   (  Maa-Vns MMT NF71134248982190)  and PNR/Booking  Indigo Ref.: YLLKJD Varanasi-Chennai 25th April (  Vns-Maa MMT NF79127248989446).  Both flights are cancelled. Messages received from Indigo. It is stated that the paid amount towards the flight has been kept under 'credit shell'.  Since the itinerary was for one way occasion and since the occasion will happen on the same day as fixed and would passwithout my presence, please make immediate refund of the amount to my account.

ticket canceled

Dear Sir,

My ticket from Indigo has been canceled from Doha to Kannur (4th April 2020) and Kannur to Doha (23rd April 2020) and received email.

Kindly help us to get the refund ASAP.

Mohammed Ali C L

property live

Kriti nagar ma ha property live ka mmt sa

Booking failed

May was not able to put the tip at the time of online booking and come refund..

Refund

I have cancelled my two tickets on 04/03/2020. Ticket numbers are DJP8WW and JPR2FE. Indigo has confirmed that the two tickets has been cancelled on 04/03/2020 and the refund amount has been transfered to make my trip. Till time i am not received the refund amount.this is very bad experience to me. How we will trust you in future.

There is no grammar mistake.

I have cancelled my two

I have cancelled my two tickets on 04/03/2020. Ticket nos are DJP8WW and JPR2FE. Indigo has confirmed that the two tickets has been cancelled on 04/03/2020 and the refund amount has been transfered to make my trip. Till time i am not received the refund amount.this is very bad experience to me. How we will trust you in future.

Same situation with me so I

Same situation with me so I suggest to everyone don’t choose make my trip for any kind of future booking service too worse till today I didn’t get my flight booking refund

Not received refund

I had done booking of my travel to Bombay to Singapore ( return flight ) , i had cancelled my flight due to corona virus and on calling customer care , they are telling that your refund is done, but it is still not showing in my accounts back.
My booking ID is NN2810551684630.
Also a big complain , as i am a frequent business traveller and always all my hotels & flights are booked with MMT , but because of corona virus , i had to cancelled my booking and they gave my refund ( which is still not reflecting ) is very less .. infact i loose out my ( wallet cash ) also in this booking.

I feel very bad of doing bookings in MMT . you dont consider the cancellations due to corona virus also and that also to your frequent user customer.

Ashamed of MMT of having this type of professional attitude shown to me.

Cancellation and Refund

Dear

i made a booking for thailand with makemytrip by your makemytrip agent Pratima Agarwal from Kolkata office, unfortunately had to cancel because of Corona Virus issue which is globally affecting evryone. I had done the cancellation and i am really having a hard time getting my refund amount, i had been calling customer care spoke to Adil he promised that 15000 rupees will be refunded to your account with in 7-10 days though i had paid 46000 INR but nothing received yet. i tried contacting Pratima from whom i had made the bookings even she is not answering or replying, so i had mailed the customer care and B2B for the same with my booking id still no response. i am very disappointed with the service of makemytrip and their aftersales. it would be helpful if you can give me direct point of contact or email so i can get my money refunded.

Regards,

Mustansir

When we travel we are happy

When we travel we are happy and when there is a cancelled ticket and when the time to return our money the flight agencies tell we have given the money to the make my trip agency and when we speak to the make my trip representative they tell please speak to the air agency and generously ask anything else sir that is only the response they need the people money to eat bullshit so please sir forget about your money and concentrate on your work this only i can answer you,please don't believe like this agencies in future and last joke is when I call toll free number of make my trip it answers please check the number you have dialled

No go on

No go on

Confusing offer

I wanted to book a return domestic flight using the HDFC Debit card offer MMTHDFCDC. As per the offer details, one gets 10% Cash Back into the account. While booking, at the very end it became a DISCOUNT which was deducted from the booking amount. As I wanted a Cash Back, and not a discount, I dd not complete the booking. Please don't confuse the user regading your offers. Cash back comes to me, while discount benefits whoever is paying for the ticket.

Refund money

1068 rupees diduct from my bank account MobiKwik name neha gaydhane

Ticket cancellation refund

Sir pnr no.NL1EFT
Mene ticket cancellation keeyatha Aya nahi

print ticket - without login id

i have made my booking but could not take print out of tickets I DID NOT REGISTER WITH MAKE MY TRIP
booking id : NN2118549884770
PNR NO. Q92VJC

PLEASE SEND TICKET TO MY EMAIL ID

While I was trying to book a

While I was trying to book a flight to Goa up and down the payment 8313 RS has been done from my account but still tickets are not confirmed

Hotel booking

HELLO SIR ,
MAINE 2/8/2019 mmt customer care number 62 9I 62 O8 65 BOKING KARVAYA THA JO BOOKING FAILED HUA THA AUR 1568/- RUPEES DEDUCTION HO GAYA THA JO ABHI TAK VAPAS NATHI AYA AUR AAP KI COMPANY KO CALL BHI NAHI LAGA RAHA HAI ME BAHOT PARESAN HU..PLEASE REPLY ME AS

Rescehdule International flight

Hello Team,
I want to reschedule my flight from brussels to kolkata from 24th November to 10th December.
My booking id is NN2812546552072.
Can you please check and let me know what will be the charges and amount I need to pay if I change flight dates from 24th November to 9th December or 10th December for both the passengers.
Regards,
Ramraj