Email

• support [at] lendenclub [dot] com (For Customer Support/Complaint)
• cs [at] lendenclub [dot] com (For General Support)

Important Links

• Support Center
• Query Form

For Complaint

Level 1 :

• For any query/complaint you can contact at detail given below:
  Email: support [at] lendenclub [dot] com
  Timing: Mon-Fri, 9:30am-5:30pm
• Your complaint will be resolved within 15 working days.
  

Level 2 :

• If your complaint is not resolved, then you can contact at the details given below:
  

  Sr No.	Designation	Contact Detail
  1	Grievance Redressal Officer	022-48913091, grievance [at] lendenclub [dot] com
  2	Principal Nodal Officer	pno [at] lendenclub [dot] com

• Your complaint will be resolved within 15 working days.
  

Level 3 :

• If your complaint is still not resolved within 30 days, then you can contact the Non-Banking Financial Company (NBFC) Ombudsman through the details given below:
  Contact No.: 14448
  Email: crpc [at] rbi [dot] org [dot] in
  Address: The Officer Incharge,
  Centralised Receipt and Processing Centre, 4^th Floor,
  Reserve Bank of India, Sector-17, Chandigarh-160017
• You can also lodge your complaint online through:
  • RBI Complaint Management System (CMS) Portal
  • Sachet Portal

Lending Service Provider Emails

Registered Office

Innofin Solutions Pvt Ltd (ISPL),
Gala 101, CTS No. 141, Kuber Chembers,
Datta Mandir Road, Malad East,
Mumbai - 400097, Maharashtra, India.

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