Lazypay Loans Customer Care No. 022-6982 1111

Email

• wecare [at] lazypay [dot] in (For Support)
• info [at] payu [dot] in (For Complaint)

Important Link

• Help Center

For Complaint

Level 1:

• For any query/complaint you can call at 022-69821111 (Mon-Sun, 10am-5pm) or mail at wecare [at] lazypay [dot] in .
• Your query will be resolved within 15 working days

Level 2:

• If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Customer Grievance Nodal Officer at the details given below:
  Contact No.: 022-69821155 (Mon-Fri, 10am-7pm)
  Email: grievanceredressalofficer [at] lazypay [dot] in
  Address: LazyPay Private Limited
  Kaledonia, HDIL Towers, 403B, 4^th Floor
  Sahar Road, Andheri East, Mumbai,
  Maharashtra, India . Pin code :- 400069
  
• Your query will be resolved within 15 working days

Level 3:

• If your query is not resolved within 30 days or you are not satisfied with the resolution provided, then you can lodge your complaint online through RBI Complaint Management System (CMS) Portal .
• For Insurance related complaints if your query is not resolved within 30 days, then you can contact at the details given below:
  Contact No.: 155255, 18004254732
  Email: complaints [at] irdai [dot] gov [dot] in
  Address: General Manager, Insurance Regulatory and Development Authority of India (IRDAI)
  Grievance Redressal Cell. Sy.No.115/1, Financial District,
  Nanakramguda, Gachibowli, Hyderabad - 500 032.
• You can also lodge your complaint online through Bima Bharosa Portal .
  

Registered Office

LazyPay Private Limited.,
Kaledonia, HDIL Towers, 403B , 4^th floor
Sahar Road , Andheri East , Mumbai,
Maharashtra , India .
Pin code - 400069

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