Kenstar Customer Care No. 1860 258 2580

Organization: 
All India Number(s): 
  • 1860 258 2580 (For Customer Support, Mon-Sat, 9am-6:30pm)
  • 0172-512 9900 (For Service Related Queries)
  • 96677 00943 (For Whatsapp Support)

Emails

  • customercare [at] kenstar [dot] in (Customer Support)
  • info [at] kenstar [dot] in (General Queries)
  • ecom [dot] support [at] kenstar [dot] in (For return/exchange )

Important Links

Shipping

  • The product will be delivered within 4-5 working days and in few cases, in
    7-10 working days of the order.
  • If the customer is not present when courier attempts to deliver the product,
    another attempt is made within 24 hour, after that parcel is kept on hold by
    the courier for 3 days.
  • For more information read.

Replacement/Refund

  • In case, the product received is damaged the customer can raise a complaint
    by clicking on “My account” section tab within 3 days of delivery of the order.
  • If complaint is raised after 3 days of receiving the order, standard warranty
    policy of the Company shall be applied and same can be addressed by visiting .
  • If the product for replacement is not available, refund will be initiated within 3-5
    days of approval for claim.
  • For more information please read.

Corporate Enquiry (Sales)

Phone : 9911684497
Email : corporateenquiries [at] kenstar [dot] in

Address

Ken Lifestyles Pvt. Ltd.
Plot No 254, Ground Floor,
Udyog Vihar Phase IV,
Gurugram -122015,
Haryana, India

Social Sites

Comments

Air cooler repair

Sir,
The swing of my cooler is not working. Can I get service at Kolhapur?

Coolar

Sir mera cooler cool nhi kr urha hai mooter v thik hai

Cooler issue

Hi,

I have taken kenstar icecool air cooler.
Not even one year but cooler is not working

I am from Mumbai (Kurla) and my mobile numbers are xxxxxxxxxx.

I tried for call in service centre but number is not valid.

Please help me.

Thanks & Regards
Kamlesh Prajapati

kenstar little-R

मेरा कूलर का रिमोट कंट्रोल काम नही कर रहा न ही स्विम काम कर रहा न ही स्पीड चेंज हो रहा केवल एक ही स्पीड पर चल रहा है

kenstar cooler

mere kenstar double cool cooler ka blade tut gaya hai complene kiye 1 week ho gaya hai complene ( service call has been regsitered vide LUC2108200016, secret code 510. Our technician will contact you shortly. For warranty give bill copy. ) abhi tak koi riper karane nahi aaya.

Request for service and claim warranty!

I am resident of chennai, bought a kenstar oven on 2014.and it was not in use almost 5 years due to misplaced the warranty card to claim the warranty that time. We found the warranty card after 4 yrs now so need to know weather we can claim it or not so kindly update us the nearby service support in Chennai. Were we can't find any service centers nearby. Kindly do the needful

With Regards,
Sudhakar Sreeramulu

Air cooler wheel

Hi,

I have taken kenstar icecool air cooler.
Not even one year one wheel has broken. Since 2 months I am trying but no one is responding to supply the wheel.

I am from hyderabad and my mobile numbers are xxxxxx and xxxxx

I tried for local service center. The response is always very bad.

Please help me.

Thanks & Regards
Ibrahim

पॉवर सप्लाई में दिक्कत हो रही है।

मेरा कूलर पीछले 2 दिनों से ठीक से नहीं चल रहा है
पॉवर सप्लाई में दिक्कत हो रही है।
मैं क्या करूं कुछ आइडिया दीज्ये।
कूलर मॉडल - kenstar jet cool
Buying year- 2019

Problem in power on&off switch

Hii
Dear sir my cooler's switches are not work properly .
It's model- kenstar jetcool
Buying yera- 2019

Cancelling the complaint without solving the issue

Sir/mam,
I have purchased a cooler from grant tech home appliances,Nooranad vide bill no.WM97 in last week.There is a water leakage, due to which I made a complaint(no.COC1103200006) on 11 march 2020.yesterday I got a message that my complaint is cancelled without solving the issue.today I made a call to customer care,and again they lodge a complaint.this type of irresponsible behavior from your side is not acceptable.if you are not in a position clear the issue ,I request you to kindly take back the item and refund the amount.i will be thankful to you.
Thank you