Email
- contact [at] jupiter [dot] money (For Contact Support)
- support [at] jupiter [dot] money (For General Query)
Important Links
For Complaint
- For any query/complaint you can contact at the details given below:
Address: Customer Service Department,
Amica Financial Technologies Private Limited Jupiter HQ,
456, 17th Cross Rd, Sector 4, HSR Layout, Bengaluru, Karnataka 560102
| Sr No. |
Service |
Contact No. |
Email |
| 1 |
Federal Bank and Jupiter related queries |
8655055086 |
support [at] jupiter [dot] money |
| 2 |
For Edge+/Edge CSB Bank Rupay Credit Card related queries |
080-45219280 |
edge-csb-support [at] jupiter [dot] money |
Banking Related
- For any query/complaint you can contact at the details given below:
| Levels |
Designation |
Contact No. |
Email |
Address |
| Level 1 |
Grievance Redressal Officer (GRO) |
- |
sandeep [dot] raj [at] jupiter [dot] money , president [at] jupiter [dot] money |
Amica Financial Technologies Private Limited / Jupiter HQ, 456, 17th Cross Rd, Sector 4, HSR Layout, Bengaluru, Karnataka 560102 |
| Level 2 |
Associate Vice President - Nodal Officer |
0484-2866511 |
grievanceescalations [at] federalbank [dot] co [dot] in |
The Federal Bank Ltd. / 2nd Floor, Municipal Building, Aluva, Ernakulam, Kerala, India, 683101 |
| Level 3 |
Head - Service Quality Department |
0484-2626366 |
support [at] federalbank [dot] co [dot] in |
The Federal Bank Ltd. / Federal Towers, Aluva, Ernakulam, Kerala, India, 683101 |
- You can also lodge your complaint online through Complaint Management System (CMS) Portal .
Address: Reserve Bank of India, 4th floor, Sector 17,
Chandigarh, 160017 RBI Contact Centre - 14448
Loans Related
- For any query/complaint you can mail at the details given below:
Address: Amica Financial Technologies Private Limited,
Jupiter HQ, 456, 17th Cross Rd, Sector 4,
HSR Layout, Bengaluru, Karnataka 560102 (Same For All)
| Levels |
Designation/Service |
Email |
| Level 1 |
Grievance Redressal Officer (GRO) |
grievance [at] jupiter [dot] money |
| Level 2 |
Nodal Officer |
nodalofficer [at] jupiter [dot] money |
| Level 3 |
Jupiter Management (For Feedback) |
president [at] jupiter [dot] money |
PPI Related
- For any query/complaint you can contact at the details given below:
Email: support-jupiteraccount [at] jupiter [dot] money
Address: 32, 3rd Floor,Viraj Building,Plot No.124,
Above HDFC Bank, S V Road,Khar,
West Mumbai Mumbai City MH 400052
- If your query is not resolved, then you can contact to the officers details given below:
Address: 32, 3rd Floor, Viraj Building, Plot No.124,
Above HDFC Bank, S V Road, Khar,
West Mumbai Mumbai City MH 400052
| Sr No. |
Designation/Service |
Contact No. |
Email |
| 1 |
Grievance Officer |
8097512996 |
grievance-jupiteraccount [at] jupiter [dot] money |
| 2 |
Nodal Officer |
022-68619000 |
compliance [at] jupiter [dot] money |
| 3 |
Jupiter Management (For Feedback) |
- |
president [at] jupiter [dot] money |
Registered Office
Amica Financial Technologies Private Limited,
Jupiter HQ, 456, 17th Cross Rd,
Sector 4, HSR Layout, Bengaluru,
Karnataka 560102
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