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IndusInd Bank Customer Care No. 1860 267 7777
Updated on Friday, 13 March 2026 - 5:55pm
Email
Organization:
IndusInd Bank Toll free Number(s):
- 1800 266 0447 (For Phone Banking And Credit Cards Services)
- 1800 266 0616 (For Phone Banking)
- 1800 102 3333 (For Vehicle Loan)
- 1800 274 1000 (Missed Call No. To Check Account Balance)
All India Number(s):
- 1860 267 7777 (For Phone Banking/Credit Cards, 24x7)
- 022-4406 6666 (For WhatsApp Banking)
- 874 490 0400 (Missed Call No. To Get Registered On WhatsApp Banking)
International Numbers:
+91 22 68577777 (For NRI Customer Support)
+91 22 4220 7777 (Alternate NRI Customer Support)
Website:
Official Website
iOS App:
IndusMobile : Digital Banking
Android App:
IndusMobile : Digital Banking IVRS Menu: 1860 267 7777/022-4406 6666
- Press 0: To block forex card/credit card or to freeze saving account or current account
- Press 1: For banking services
- Press 2: For credit card
- Press 3: For loan
- reachus [at] indusind [dot] com (For Customer Support)
Important Links
Missed Call Banking Services
| Sr No. | Service Request | Missed Call Number |
|---|---|---|
| 1 | Get Account Balance | 18002741000 |
| 2 | Download Video Branch App | 18002742000 |
| 3 | Apply for IndusInd Bank Loan | 18005323344 |
| 4 | Apply for any IndusInd Bank Product | 18008336677 |
For SMS Services
| Sr No. | Service/Request Type | SMS Format/Keyword |
|---|---|---|
|
|
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| 1 | Check Account Balance | BAL |
| 2 | Check Last 3 transactions | MINI |
| 3 | Recharge Own-Mobile Number* | MYREC<space>RECHARGE AMOUNT<space>Last 4 digits of debit card |
| 4 | Recharge other mobile number | MOB<space>10-DIGIT MOBILE NO<space>TELECOM OPERATOR NAME<space>RECHARGE AMT<space>Last 4 digits of debit card |
| 5 | Recharge DTH connection |
DTH<space>SUBSCRIBER ID<space>OPERATOR NAME<space>RECHARGE AMT<space> Last 4 digits of debit card |
| 6 | Generate MMID | GETMMID |
|
|
||
| 7 | Duplicate Statement request | STMT <Space> last 4 digits of the account no. |
| 8 | Duplicate FD advice request | DFD<Space>last 4 digits of FD no. |
| 9 | ADD on card request | ADD ON<Space>last 4 digits of account no. |
| 10 | TDS certificate request | TDS<Space>Pan No<Space>QuarterFY |
| 11 | Apply for Home Loan | HL<Space>last four digits of account no. |
| 12 | Apply for Credit Card | CC<Space>last four digits of account no. |
| 13 | Apply for FD | FD<Space>last four digits of account no. |
| 14 | Apply for Account Grouping | Group A/C<Space>last four digits of account no. |
| 15 | Apply for New Account | New Acc<Space>last four digits of account no. |
| 16 | Apply for E-Locker | Elocker<Space>last four digits of account no. |
| 17 | Lodge a complaint | COMPLAINT |
| 18 | Help on above SMS keywords | HELP |
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|
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| 19 | Link your Aadhar no. to your Account no. | SEED<Space>12 digit IndusInd Account Number<Space>12 digit Aadhar Number |
| 20 | DBTL - LPG seeding through SMS | DBTL<Space>12 digit IndusInd Account Number<Space>17 digit LPG ID |
| 21 | PMJBY - New PMJBY enrolment | PMJJBY<Space>YES<Space>Nominee Name |
| 22 | PMSBY - New PMSBY enrolment | PMSBY<Space>YES<Space>Nominee Name |
To Block or Hotlisting Debit Card
- By Contact No.: You can call at 18602677777 to block your card immediately
- Other Contact No: You can also contact at 18002660616, 022-44066666
- By SMS Service : SMS LOST MMDDYYYY to 9223512966 from your registered mobile number, where MMDDYYYY is your DoB.
where DDMMYYYY is your DoB. (If you have more than one card, the SMS hotlisting feature will not work. In such cases, call 1860267 7777 immediately to block your card.)
- By IndusNet : Login to IndusNet→Click on Service Requests→Select Debit Card Requests→Click on Notify Lost or Stolen Card→Select the account linked to your Card→Select the Debit Card you wish to block→ Choose the reason and Submit.
- By Indus Mobile App: First Login to the App→Click on Debit Cards→ Select the Debit Card you wish to block→Click on "Block Card" →Select Card and Reason and Submit.
Grievance Redressal
Level 1:
- For any query/complaint, you can call at 18602677777, 022-61553100 or mail at reachus [at] indusind [dot] com .
- You can also lodge your complaint online through this Form .
- You can also visit your nearest Branch Location .
Level 2:
- If you query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Nodal Officer at the details given below:
Email: nodal [dot] officer [at] indusind [dot] com
Address: OPUS Center 47, Central Road,
Opp. Tunga Paradise Hotel MIDC Andheri (East),
Mumbai 400093
Level 3
- If you are not satisfied with the given resolution, then you can also contact the Principal Nodal Officer at the details given below:
Contact No.: 022-61553705
Email: pno [at] indusind [dot] com
Address: OPUS Center 47, Central Road,
Opp. Tunga Paradise Hotel MIDC Andheri (East),
Mumbai 400093
Level 4
- If your query is not resolved or you are not satisfied with the resolution given, then you can Escalate your complaint to Central Banking Ombudsman at the details given below:
Contact: 14448 (9:30am-5:15pm)
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017 - You can also lodge complaint online through Complaint Management System (CMS) Portal .
For Customers with Special Needs and Persons with Disabilities
Other Emails
| Sr.No. | Service | |
|---|---|---|
| 1 | Banking Account/Business Account/Current Account/Debit Card/ Home Loan/Insurance/Investments/Loan Against Property/Personal Loan/Savings Account/ | reachus [at] indusind [dot] com |
| 2 | Celesta | celesta [dot] care [at] indusind [dot] com |
| 3 | Credit Card Application/NEXXT/Platinum/Platinum Aura Edge/Platinum Aura Edge Govt Card | premium [dot] care [at] indusind [dot] com |
| 4 | Crest/Credit Card Mis-Sell and Harassment Calls | crest [dot] care [at] indusind [dot] com |
| 5 | Duo Card | duo [dot] care [at] indusind [dot] com |
| 6 | Exclusive | exclusive [at] indusind [dot] com |
| 7 | Forex Card | forexhelp [at] indusind [dot] com |
| 8 | Grande Account | exclusive [at] indusind [dot] com |
| 9 | Indulge Credit Card | indulge [dot] care [at] indusind [dot] com |
| 10 | Intermiles Voyage/Legend/Pinnacle | priority [dot] care [at] indusind [dot] com |
| 11 | NR Account | nri [at] indusind [dot] com |
| 12 | Pioneer Heritage/Pioneer Legacy/Pioneer Account | pioneer [at] indusind [dot] com |
| 13 | Vehicle Loan | reach4loan [at] indusind [dot] com |
NRI Contacts Details
24*7 Indusind Bank Helpline Numbers
Support: Mon - Fri, 9:00 am to 6:00 pm
| Sr No. | Segment | Within India | Outside India |
|---|---|---|---|
| 1 | All customers | 18602677777 | 022-44066666 |
| 2 | Premium Banking / Credit Cards* | 18602677777 | 022-42207777 |
Email: nri [at] indusind [dot] com (from your registered Email Id)
| Sr No. | Country | Toll-Free Numbers |
|---|---|---|
| 1 | United Kingdom | 08000478670 |
| 2 | United States of America | 18337666682 |
| 3 | United Arab Emirates | 8000183019 |
| 4 | Canada | 18337666683 |
| 5 | Australia | 1800317547 |
For Complaint/Grievance
Level 1
- For any NRI related query/complaint, you can mail at nri [at] indusind [dot] com .
Level 2
- If you are not satisfied with the resolution given by the above level, then you can escalate the issue at nriescalations [at] indusind [dot] com .
NRI Services
- Receive a call back, please write SMS ‘NR’ to +91 9212299955 from your registered mobile no.
- You can use Chat facility to interact.
Representative Offices
| Sr No. | Country | Contact No. | Address |
|---|---|---|---|
| 1 | Dubai | ++97143978803 | 204/206 Al Safa Com, Khalid Bin Waleed Road, Opp. Burjuman Centre P.O Box No. 111873, Dubai, UAE |
| 2 | Abu Dhabi | +97126660405 | 301, 3rd Floor, H.H Sheikh Omar Bin Zayed Building, Tourist Club Area, Opp. Abu Dubai Mall, P.O Box No. 113543, Abu Dubai, UAE |
Forms Center
Offices Address
| Sr No. | Office | Contact No. | Address (IndusInd Bank Limited) |
|---|---|---|---|
| 1 | Registered Office | 020-26343201, 020-69019000 | 2401 Gen. Thimmayya Road (Cantonment), Pune - 411 001, India |
| 2 | Head Office | PO Box 9421, Chakala MIDCAndheri (E), Mumbai - 400 093 |
Comments
Forcefully insurance selling will loan
Dear sir
I applied for a home loan(loan application number INDBAHL0000029176) and my loan got approved but Bahadurgarh head trying to sell dual (one was against the loan and another was against property) but I decided after that he said to me if you will not take insurance bank will not give you loan it's a bank rule.i make multiple mail to costomer service but they didn't respond .
Kindly do the needful
Fruad bank
My account no. ××××××××9071
My name is Jatinder sharma s/o kamal Kishore add- Ferozepur City Punjab.... i have a complaint with your bank I have opened my account today, it is above 12 days and my account has not been opened yet due to which my salary has stopped.
Even after repeatedly complaining to the bank, there is no solution.If you do not find any solution to this problem, then I will get the account of my family and friends closed along with me from this bank.
I want this account activated ××××××××9071 because I have given this account in the company for salary
I request you to activate my account soon
My mobile number is 9781××1176
मेरे लोन की NOC लेने के क्रम में
मैं विक्रम सिंह गुर्जर S/O रामकरन गुर्जर ग्राम मोतीपुर मोस्ट मिर्ज़ापुर तहसील गंगापुर सिटी जिला सवाई माधोपुर पिन कोड 32201 मेरा लोन नंबर RUM00300T
हैं जो कि मेरा लोन पूरा हो चुका हैं कृपया मुझे मेरी NOC देने की कृपया करे
धन्यवाद
For Bike N O C
In induslad bank my experience Bad because my bike completed Loan N O C for your Branch staff extra money Demand
Regarding complaint of jitendra sahu
Dear sir
Mere father ne tractor loan liya tha indus finance lalitpur branch se.jhansi bh jitendra sahu ne sare emi deposit kara li or mujse bola ki aap noc le jana ab.ye 2017 ki bat hai..tab se main NOC k liye bar bar phone laga raha hu..mujse 6 month bad bola gaya ki software kam nahi kar raha tha 6 month se to bata nahi paya.jab unka 6 month software chala to bola abhi aapke 10-14k baki hai deposit k liye. Main kaha kuch approval le lo..jab kuch month follow up liya to kuch nahi bataya.phir maine bolo jo deposit karna hai wo bata do lein aaj ek sal ho gaya nahi deposit ka amount bataya or na noc mili..mera phone tak nahi uthate..msg aa jata ki meeting me hu..6 month se jitendra sahu meeting me hi hai..main chahta hu in par action liya jaye .mera name. Hari raj singh hai..main rahne wala mauranipur ka hu