IndusInd Bank Customer Care No. 1860 267 7777

Organization: 
Toll free Number(s): 
  • 1800 266 0616 (Phone Banking)
  • 1800 102 3333 (Customer Finance Division/Vehicle Loan)
  • 1800 266 0488 (For premium customer service)
  • 1800 274 1000 (Missed Call - To get Account Balance)
All India Number(s): 
  • 1860 267 7777 (Customer support /Credit Cards Services)
  • 1860 500 5004 (For Phone Banking)
  • 022-6857 7777 (Alternate Customer support/Credit Cards services)
  • 022-440 66666 (Call/Whatsapp -Bal. Check,Mini Statement & much more)
  • 022-4220 7777 (Exclusive Banking)
  • 874 4900 400 (Missed Call- To get registered on whatsapp banking)

IVRS Menu: 1860 267 7777

First select your preferred language

  • Press 1- For banking
  • Press 2- For credit card
  • Press 3- For door card
  • Press 4- For office services

Install App

Email

  • customercare [at] indsind [dot] com (Customer Care)
  • reachus [at] indusind [dot] com (For New Customers- Banking/Loans)
  • Premium [dot] care [at] indusind [dot] com (For New Customers- Credit Cards)

For Existing Customers

Services Email Id
Forex Card/Insurance/Home Loan/Investment reachus [at] indusind [dot] com
Exclusive exclusive [at] indusind [dot] com
Duo Card duo [dot] care [at] indusind [dot] com
Gold/Classic/Business Gold Cards [dot] care [at] indusind [dot] com
Indulge Credit Card Indulge [dot] care [at] indusind [dot] com
NR Account (For NRIs) nri [at] indusind [dot] com
Pinnacle/Legend/Signature/Jet Airways Odyssey/
WorldMiles Signature
Priority [dot] care [at] indusind [dot] com
Vehicle Loan reach4loan [at] indusind [dot] com
IndusInd Bank Staff staff [dot] india [at] indusind [dot] com
Platinum/Iconia Credit Card/Platinum select/
Platinum Aura/NEXXT
Premium [dot] care [at] indusind [dot] com
Pioneer Heritage/Legacy pioneer [at] indusind [dot] com
Celesta pioneer [at] indusind [dot] com

Important Links

24*7 Indusind Bank helpline numbers

Support: Mon - Fri, 9:00 am to 6:00 pm

Segment Within India Outside India
All customers 18602677777 022-44066666
Premium Banking / Credit Cards* 18602677777 022-42207777
Vehicle Loan 18001023333 18001023333

Missed Call Banking Services

Service Request Give missed call on
Get Account Balance 18002741000
Download Video Branch App 18002742000
Apply for IndusInd Bank Loan 18005323344
Apply for any IndusInd Bank Product 18008336677

Email's For Others Services

  • corporatecare [at] indusind [dot] com (Account Services)
  • idcsupport [at] indusind [dot] com (Digital Banking Services)
  • conneconline [at] indusind [dot] com (Digital Banking Services)
  • cmscorporatecare [at] indusind [dot] com (Cash Management)
  • opsguarantee [at] indusind [dot] com (Verification of authenticity/confirmation of Bank Guarantee/SBLC)

SMS Services

  • For account balance SMS BAL to 9212299955 from your registered mobile no.
  • For last Transactions SMS MINI to 9212299955 from your registered mobile no
  • Recharge Your SMS MOB to 9212299955 from your registered mobile no.

Block Debit Card

  • SMS LOST MMDDYYYY to 9223512966 from your registered mobile number,
    where MMDDYYYY is your DoB.

Block Credit Card

  • SMS BLOCK <SPACE> <Last 4 digits of your Credit Card Number> to 5676757
    from your registered mobile number to block your Credit Card instantly.

Grievance Redressal & Complaint

Step 1

Banking Customers can lodge complaint at Branch / Contact Centre as under:

  • Call Contact Center on following nos:
    • 18602677777(India) / +91 22 61553100 / 022-42207777 (International)
    • Send email to Contact Centre at reachus [at] indusind [dot] com
  • Register at Branch through complaint register
  • Contact the Branch Manager or at the branches.

Step 2

If the Branch / Contact Centre are unable to resolve the issue within 7 working days, Customers can escalate the complaint to
the Regional Heads-

  • Write to Head - Customer Care
    • Mr. Dickson Baptista
      Head - Customer Care
      OPUS Center
      47, Central Road, Opp. Tunga Paradise Hotel MIDC
      Andheri (East)
      Mumbai 400093
  • Email: customercare [at] indusind [dot] com

Step 3

In case Customer doesn’t receive a response within 7 days, call/write to the Nodal Officer:

  • Mr. Rakesh Ranjan
    Executive Vice President & Principal Nodal Officer
    IndusInd Bank Ltd.
    PNA House, 2nd Floor, Plot No 57, Near Datamatics 701, Street No 17,
    Andheri East, Mumbai - 400093
    E-mail: nodal [dot] officer [at] indusind [dot] com
    Tel. No.: 022-68779659

List of Nodal Officer at Regional Level

Sl. No. Centre Regional Managers Area of Operation Contact Details Address
IndusInd Bank Ltd.
1. Ahmedabad Mr. Thomas Sebastian Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Landline – 079-61916706 Email ID:

boiblahmed [at] indusind [dot] com

IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006
2. Bengaluru Mr. Prabhu Sivaramakrishnan Karnataka Landline – 080-45673123

boiblbang [at] indusind [dot] com

4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004
3. Bhopal Mr. Neeraj Sakalle Madhya Pradesh and Chattisgarh Landline – 0755-2550288

boiblbhop [at] indusind [dot] com

Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011
4. Bhubaneswar Mr. Abhijit De Odisha Landline – 0674-2362646

boiblbhub [at] indusind [dot] com

Indusind Bank- Bhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015
5. Chandigarh Mr. Amit Kumar Sharma Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. Landline - 0172-5213129

boiblchand [at] indusind [dot] com

Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018
6. Chennai Mr. Ramani Prabhakar Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Landline – 044-28346029

boiblchen [at] indusind [dot] com

115, G N Chetty Road, T Nagar, Chennai - 600 001
7. Guwahati Mr. Sajesh Nair Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Land Line: 033-30073378

boindusindbankguwa@induboindusindbankguwa [at] indusind [dot] com ( )sind.com

Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016
8. Hyderabad Mr. Anilkumar Tavvala Andhra Pradesh and Telangana Landline: 040-66595286

boiblhyde [at] indusind [dot] com

#1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016
9. Jaipur Mr. Pardeep Manocha Rajasthan Landline: 0141-4182965

boibljai [at] indusind [dot] com

IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004
10. Kanpur Mr. Joy Prakash Dutta Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand Landline: 0522-4933943

boiblkanp [at] indusind [dot] com

Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010
11. Kolkata Mr. KarunaKant Singh West Bengal and Sikkim Landline: 033-40813275

boiblkol [at] indusind [dot] com

Saket, 44, Park Street, 6th Floor, Kolkata – 700016
12. Mumbai I Mr. Manikantan Iyer Districts of Mumbai, Mumbai Suburban and Thane Landline: 022-6641 8379

boiblmahgoa [at] indusind [dot] com

1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093
13. Mumbai II Mr. Manikantan Iyer Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) Landline: 022-6641 8379

boiblmahgoa [at] indusind [dot] com

1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093
14. New Delhi I Mr. Rajesh Kumar Mahajan Delhi, Jammu and Kashmir Landline: 011-49522500 Ext 519

boibldelhi [at] indusind [dot] com

Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
15. New Delhi II Mr. Rajesh Kumar Mahajan Haryana (except Panchkula, Yamuna nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh) Landline: 011-49522500 Ext 519

boibldelhi [at] indusind [dot] com

Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
16. New Delhi III Mr. Rajesh Kumar Mahajan North-East, Central, Shahdara, East and South East districts of Delhi Landline: 011-49522500 Ext 519

boibldelhi [at] indusind [dot] com

Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
17. Patna Mr. Saroj Panda Bihar and Jharkhand Landline: 0612-3035700

boiblpatna [at] indusind [dot] com

Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020
18. Thiruvananta -puram Mr. Jayarajan Bhaskaran Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) Landline: 0471-4100811

boiblthiruv [at] indusind [dot] com

Thiruvananthapuram Branch,Vellayambalam- Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram
19. Dehradun Mr. Tarandeep Singh Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar , Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Landline: 0121-2603447 Meerut Branch, Ground Floor, "Tyagi Market", no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004
20. Ranchi Mr. Saroj Panda Jharkhand Landline: 0612-3035700

boiblpatna [at] indusind [dot] com

Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001
21. Raipur Mr. Brajesh Tiwari Chattisgarh Landline: 7566282282 IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001
22. Jammu Mr. Amit Kumar Sharma J&K Landline: 0612-3035700 boiblchand [at] indusind [dot] com Indusind Bank Ltd, Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018
Principal Nodal Officer
1. Mumbai Mr. Rakesh Ranjan Andheri (East) nodal [dot] officer [at] indusind [dot] com
Tel. No.: 022-68779659
Executive Vice President and Principal Nodal Officer
IndusInd Bank Ltd.
2nd Floor, PNA House,
Plot No 57, Street No 17,
MIDC, Andheri (East),
Mumbai - 400 093.

Address & Area of Operation of Banking Ombudsmen

Steps to report an unauthorized transaction

NRI Contacts Details

Email: nri [at] indusind [dot] com (from your registered Email Id)

Any other Country Outside India Within India
All customers 022-44066666 18602677777
Premium Banking /
Credit Cards
022-42207777 18602677777
Country Toll-Free Numbers
United Kingdom 08000478670
United States of America 18337666682
United Arab Emirates 8000183019
Canada 18337666683
Australia 1800317547

For Complaint/Grievance

  • In case you are not satisfied with the resolution, please write to nriescalations [at] indusind [dot] com
    from your registered Email Id.

Or

  • Receive a call back, please write SMS ‘NR’ to +91 9212299955 from your registered mobile no.

Or

Representative Offices

Country Contact Details
Dubai 204/206 Al Safa Com,
Khalid Bin Waleed Road,
Opp. Burjuman Centre P.O
Box No. 111873, Dubai, UAE

Contact No: ++97143978803
Abu Dhabi 301, 3rd Floor, H.H Sheikh
Omar Bin Zayed Building,
Tourist Club Area, Opp. Abu
Dubai Mall, P.O Box No.
113543, Abu Dubai, UAE

Contact No: +97126660405
London 

The Stand Golden Cross House,
8 Duncannon Street, London
United Kingdom - WC2N4JF

Contact No: +442074845586

List of Functional Heads, Zonal Heads, Managing Director & CEO

Head Office Address

IndusInd Bank Ltd
PO Box 9421, Chakala MIDC
Andheri (E), Mumbai - 400 093

Registered Office

IndusInd Bank Limited, 2401
Gen. Thimmayya Road (Cantonment), 
Pune - 411 001, India 
Tel: 020-26343201/ 020-69019000

Forms Center

Social Sites


Comments

Fruad bank

My account no. ××××××××9071

My name is Jatinder sharma s/o kamal Kishore add- Ferozepur City Punjab.... i have a complaint with your bank I have opened my account today, it is above 12 days and my account has not been opened yet due to which my salary has stopped.
Even after repeatedly complaining to the bank, there is no solution.If you do not find any solution to this problem, then I will get the account of my family and friends closed along with me from this bank.
I want this account activated ××××××××9071 because I have given this account in the company for salary

I request you to activate my account soon
My mobile number is 9781××1176

मेरे लोन की NOC लेने के क्रम में

मैं विक्रम सिंह गुर्जर S/O रामकरन गुर्जर ग्राम मोतीपुर मोस्ट मिर्ज़ापुर तहसील गंगापुर सिटी जिला सवाई माधोपुर पिन कोड 32201 मेरा लोन नंबर RUM00300T
हैं जो कि मेरा लोन पूरा हो चुका हैं कृपया मुझे मेरी NOC देने की कृपया करे
धन्यवाद

For Bike N O C

In induslad bank my experience Bad because my bike completed Loan N O C for your Branch staff extra money Demand

Regarding complaint of jitendra sahu

Dear sir

Mere father ne tractor loan liya tha indus finance lalitpur branch se.jhansi bh jitendra sahu ne sare emi deposit kara li or mujse bola ki aap noc le jana ab.ye 2017 ki bat hai..tab se main NOC k liye bar bar phone laga raha hu..mujse 6 month bad bola gaya ki software kam nahi kar raha tha 6 month se to bata nahi paya.jab unka 6 month software chala to bola abhi aapke 10-14k baki hai deposit k liye. Main kaha kuch approval le lo..jab kuch month follow up liya to kuch nahi bataya.phir maine bolo jo deposit karna hai wo bata do lein aaj ek sal ho gaya nahi deposit ka amount bataya or na noc mili..mera phone tak nahi uthate..msg aa jata ki meeting me hu..6 month se jitendra sahu meeting me hi hai..main chahta hu in par action liya jaye .mera name. Hari raj singh hai..main rahne wala mauranipur ka hu