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IndusInd Bank Customer Care No. 1860 267 7777
Updated on Wednesday, 5 January 2022 - 12:05pm
Email
Organization:
IndusInd Bank Toll free Number(s):
- 1800 266 0616 (Phone Banking)
- 1800 102 3333 (Customer Finance Division/Vehicle Loan)
- 1800 266 0488 ( Concierge Services)
All India Number(s):
- 1860 267 7777 (For Credit Card Services)
- 022-4406 6666 (Gerneral Banking)
- 022-4220 7777 (Exclusive Banking)
- 022-6787 2005 (International callers only)
- 1860 500 5004 (For E-Statement Activation)
- 022-6110 2592 (Query Realated to KYC)
- 022-2659 2595 (Another No. for Query Realated to KYC)
Website:
Official Website IVRS Menu-
1860 267 7777
First Select Language,
- Press 1- For banking
- Press 2- For credit card
- Press 3- For door card
- Press 4- For office services
- customercare [at] indsind [dot] com (Customer Care)
- helpdesk [at] ckycindia [dot] in (Helpdesk For KYC)
For New Customers
| Services | Email Id |
|---|---|
| Banking/Loans | reachus [at] indusind [dot] com |
| Credit Cards | Premium [dot] care [at] indusind [dot] com |
For Existing Customers
| Services | Email Id |
|---|---|
| Forex Card/Insurance/Home Loan/Investment | reachus [at] indusind [dot] com |
| Exclusive | exclusive [at] indusind [dot] com |
| Duo Card | duo [dot] care [at] indusind [dot] com |
| Gold/Classic/Business Gold | Cards [dot] care [at] indusind [dot] com |
| Indulge Credit Card | Indulge [dot] care [at] indusind [dot] com |
| NR Account (For NRIs) | nri [at] indusind [dot] com |
| Pinnacle/Legend/Signature/Jet Airways Odyssey/ WorldMiles Signature |
Priority [dot] care [at] indusind [dot] com |
| Vehicle Loan | reach4loan [at] indusind [dot] com |
| IndusInd Bank Staff | staff [dot] india [at] indusind [dot] com |
Others Services
- corporatecare [at] indusind [dot] com (Account Services)
- idcsupport [at] indusind [dot] com (Digital Banking Services)
- conneconline [at] indusind [dot] com (Digital Banking Services)
- cmscorporatecare [at] indusind [dot] com (Cash Management)
- opsguarantee [at] indusind [dot] com (Verification of authenticity/confirmation of Bank Guarantee/SBLC)
24*7 Indusind Bank helpline numbers
| Segment | Within India | Outside India |
|---|---|---|
| All customers | 18602677777 | 022-44066666 |
| Premium Banking / Credit Cards* | 18602677777 | 022-42207777 |
| Vehicle Loan | 18001023333 | 18001023333 |
Internet Banking
Important Links
- Customer Services
- Frequently Asked Questions
- Personal Banking- Customer Enquiry Form
- ATM / Branch Locator
- Request Call Back form
- KYC for banking customers
- DND Registration form
- Feedback Form
Install App
Missed Call Banking Services
| Service Request | Give missed call on |
|---|---|
| Get Account Balance | 18002741000 |
| Download Video Branch App | 18002742000 |
| Apply for IndusInd Bank Loan | 18005323344 |
| Apply for any IndusInd Bank Product | 18008336677 |
SMS Services
- For account balance SMS BAL to 9212299955 from your registered mobile no.
- For last Transactions SMS MINI to 9212299955 from your registered mobile no
- Recharge Your SMS MOB to 9212299955 from your registered mobile no.
Block Debit Card
- SMS LOST MMDDYYYY to 9223512966 from your registered mobile number,
where MMDDYYYY is your DoB.
Block Credit Card
- SMS BLOCK <SPACE> <Last 4 digits of your Credit Card Number> to 5676757
from your registered mobile number to block your Credit Card instantly.
NRI
- SMS <NR> to +91 9212299955 to receive a call back from Phone Banking Executive
Grievance Redressal & Complaint
For Banking Customers
Mr. Dickson Baptista
Head - Customer Care
Opus Centre, 4th Floor, 47 Central
Road, Opp. Tunga Paradise MIDC,
Andheri - East, Mumbai-400 093
Call: 1860 267 7777
customercare [at] indsind [dot] com
For Credit Card Customers
Mr. Pratap Pillai
Head - Cards Services
Naurang Square, Plot No A4,
2nd Floor, Cross Road B, Andheri -
East, Mumbai-400 093
Call: 1860 267 7777
head [dot] cardservices [at] indusind [dot] com (Credit Cards)
List of Nodal Officer at Regional Level
| Centre | Area of Operation | Regional Managers | Contact Details | Address |
|---|---|---|---|---|
| Ahmedabad | Gu jarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Mr. Thomas Sebastian | Landline – 079-61916706 Email: boiblahmed [at] indusind [dot] com |
IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006 |
| Bengaluru | Karnataka | Mr. Prabhu Sivaramakrishnan | Landline – 080-45673123 Email: boiblbang [at] indusind [dot] com | IndusInd Bank Ltd, 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 |
| Bhopal | Madhya Pradesh and Chattisgarh | Mr. Pushpendra Singh Tomar | Landline – 0755-2550288 |
IndusInd Bank Ltd, Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011 |
| Bhubaneswar | Odisha | Mr. Abhijit De | Landline – 0674-2362646 Email: boiblbhub [at] indusind [dot] com | Indusind BankBhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015 |
| Chandigarh | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. | Mr. Amit Kumar Sharma | Landline - 0172-5213129 Email: boiblchand [at] indusind [dot] com | IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 |
| Chennai | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Mr. Sivaraman Jayaraman | Landline – 044-28346029 Email: boiblchen [at] indusind [dot] com | 115, G N Chetty Road, T Nagar, Chennai - 600 001 |
| Guwahati | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Mr. Sajesh Nair | Land Line: 03330073378 Email: boindusindbankguwa@indu sind.com | IndusInd Bank Ltd. Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016 |
| Hyderabad | Andhra Pradesh and Telangana | Mr. Anilkumar Tavvala | Landline – 040-66595286 Email: boiblhyde [at] indusind [dot] com | IndusInd Bank Ltd, #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016 |
| Jaipur | Rajasthan | Mr. Manish Mehta | Landline – 0141-4182965 Email: boibljai [at] indusind [dot] com | IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004 |
| Kanpur | Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand | Mr. Joy Prakash Dutta |
Landline: 0522-4933977 Email: boiblkanp [at] indusind [dot] com | Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010 |
| Kolkata | West Bengal and Sikkim | Mr. KarunaKant Singh | Landline – 033-40813275 Email: boiblkol [at] indusind [dot] com | IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata – 700016 |
| Mumbai I | Districts of Mumbai, Mumbai Suburban and Thane | Mr. Manikantan Iyer | Landline – 022-61798379 Email: boiblmahgoa [at] indusind [dot] com | IndusInd Bank, Solitaire Park Office, 1001, Ground Floor, Solitaire Corporate Park 167 Guru Hargovindji Marg Andheri E Mumbai, Solitaire Park Office - 400093 |
| Mumbai II | Goa and Maharashtr a, (except the districts of Mumbai, Mumbai Suburban and Thane) | Mr. Manikantan Iyer | Landline – 022-61798379 Email: boiblmahgoa [at] indusind [dot] com | IndusInd Bank, Solitaire Park Office, 1001, Ground Floor, Solitaire Corporate Park 167 Guru Hargovindji Marg Andheri E Mumbai, Solitaire Park Office - 400093 |
| New Delhi I | Delhi, Jammu and Kashmir | Mr. Rajesh Kumar Mahajan | Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| New Delhi II | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Mr. Rajesh Kumar Mahajan | Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| New Delhi III | North-East, Central, Shahdara, East and South-East districts of Delhi | Mr. Rajesh Kumar Mahajan | Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| Patna | Bihar and Jharkhand | Mr. Abhijit Chowdhury | Landline – 0612-3035700 Mobile: 9874396633 Email: boiblpatna [at] indusind [dot] com & abhijit.chowdhury@indusin d.com | IndusInd Bank Ltd, Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020 |
| Thiruvanantapuram | Kerala, Union Territory of Lakshadwee p and Union Territory of Puducherry (only Mahe Region) | Mr. Madhu Mathews | Landline – 0471-4100811 Email: boiblthiruv [at] indusind [dot] com | IndusInd Bank Ltd, Thiruvananthapuram Branch,VellayambalamSasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram |
| Dehradun | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnag ar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Mr. Tarandeep Singh |
0135-2762505 | IndusInd Bank, Upper Ground Floor MM Tower, GMS Road, Dehradun248001 |
| Ranchi | Jharkhand | Mr. Abhijit Chowdhury | Landline – 0612-3035700 Email: boiblpatna [at] indusind [dot] com & abhijit.chowdhury@indusin d.com | IndusInd Bank Ltd, Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001 |
| Raipur | Chattisgarh | Mr. Priyank Pandey | Mobile: -7714234005 | IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001 |
| Jammu | J&K | Mr. Amit Kumar Sharma | Landline - 0172-5213129 Email: boiblchand [at] indusind [dot] com | Indusind Bank Ltd, Gupta Towers, Bahu Plaza Rail Head Complex Jammu 180004 |
Principal Nodal Officer
Mr. Vikas Nigam
Senior Vice President & Principal Nodal Officer
lnduslnd Bank Ltd. 2nd Floor, Building No.7,
Solitaire Corporate Park Chakala,
Andheri (E), Mumbai- 400093.
E-mail: nodal [dot] officer [at] indusind [dot] com
Tel. No.: 022-6641 2267
Fax: 022-6641 2318
Address & Area of Operation of Banking Ombudsmen
Steps to report an unauthorized transaction
Apply For Fastag
List of Functional Heads
| Complaints related | Functional Heads | Email ID | Address |
|---|---|---|---|
| Operations, Forex , Consumer Finance & Customer Service | Mr. Anil Rao Head- Operations | headoperations [at] indusind [dot] com |
3 rd Floor, Building no. 10, Tower B, DLF Cyber City, Gurgaon - 122001 |
| Consumer Bank | Mr. Soumitra Sen Country Head, Consumer Bank, | headconsumer [at] indusind [dot] com |
8th Floor, Tower 1, One India Bulls Centre, Jupiter Mills Compound, 841, S.B. Marg, Elphinstone Road (West), Mumbai – 400 013 |
| Loans and Advances | Mr. Arun Krishnamoorthy Head – Credit | headcredit [at] indusind [dot] com |
11 th Floor, One India Bulls Centre, Jupiter Mills Compound, 841, S.B. Marg, Elphinstone Road (West), Mumbai – 400 013 |
| Credit Cards | Mr. Anil Ramachandran Head - Credit Cards | headcreditcards [at] indusind [dot] com |
701-801, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East), Mumbai - 400093 |
| Branch Banking | Mr. Dheeraj Sanghi Head - Branch Banking & Home Markets | Headbranchbanking [at] indusind [dot] com | 3 rd Floor, Building no. 10, Tower B, DLF Cyber City, Gurgaon - 122001 |
List of Zonal Heads
| Zone (State / Location name) | Name of Zonal Head | Email ID | Address |
|---|---|---|---|
| East 1 (Assam, Manipur, Meghalaya, Mizoram, Nagaland, , Sikkim, Tripura, West Bengal) | Mr. Sourav Majumdar | zheast [at] indusind [dot] com |
IndusInd Bank Ltd Saket Towers, 6th floor, 44 Park Street, Kolkata- 700016 |
| East 2 Orissa, Bihar, Chhattisgarh, Jharkhand, | Mr. Debasmit Samal | zheast [at] indusind [dot] com |
IndusInd Bank Zonal Office , 2nd Floor, N5/542, IRC Village , Bhubaneswar , Odisha – 751015 |
| North 1 (Delhi, NCR) | Mr. Jasmeet Anand | zhnorth1 [at] indusind [dot] com |
IndusInd Bank Ltd 3rd floor Vasant Square Mall Vasant Kunj, New Delhi-110070 |
| North 2 (Chandigarh, Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab, Rajasthan, Uttar Pradesh, Uttarakhand and Uttaranchal) | Mr. Rohitash Arora | zhnorth2 [at] indusind [dot] com |
IndusInd Bank Ltd 3rd floor Vasant Square Mall Vasant Kunj, New Delhi-110070 |
| North 3 (Jaipur, Jodhpur Kanpur, Lucknow, and UP) | Mr. Jasmeet Anand | zhnorth3 [at] indusind [dot] com |
IndusInd Bank Ltd 3rd floor Vasant Square Mall Vasant Kunj, New Delhi-110070 |
| South 1 (Andhra Pradesh, Karnataka, Telangana) | Mr. Manish Misri | zhsouth1 [at] indusind [dot] com |
IndusInd Bank Ltd 4th Floor, No. 87, Bull Temple Road, Basavangudi, Bangalore – 560004, Karnataka |
| South 2 (Kerala, Pondicherry, Tamil Nadu) | Mr. Gopal S T | zhsouth2 [at] indusind [dot] com |
IndusInd Bank Ltd G N Chetty Road Office, New No. 34, ( Old No. 115-116 ), G. N. Chetty Road, T Nagar, Chennai – 600017 |
| West 1 Mumbai / Pune /ROMG (Mumbai, Navi Mumbai Thane & Pune) | Mr. Saubhik Majumdar | zhwest1 [at] indusind [dot] com |
IndusInd Bank Ltd, Solitaire Corporate Park, Bldg. No.8, 8th floor, Opp Mirador Hotel,Guru Hargovindji Marg, Andheri (E), Mumbai- 400093 |
| West 2 (Dadra & Nagar Haveli, Daman & Diu, Gujarat, Madhya Pradesh) | Mr. Rakesh Mehta | zhwest2 [at] indusind [dot] com |
IndusInd Bank Ltd., 2nd floor, Parkar House, Near Panchvati Circle, Law Garden Road, Ahmedabad 380 007 |
Managing Director & CEO
| Name | Email ID | Address |
|---|---|---|
| Mr. Sumant Kathpalia Managing Director & CEO |
managingdirector [at] indusind [dot] com | 8th Floor, Tower 1, One India Bulls Centre, Jupiter Mills Compound, 841, S.B. Marg, Elphinstone Road (West), Mumbai - 400 013 |
Aadhaar Enrolment Branches
Head Office Address
IndusInd Bank Ltd
PO Box 9421, Chakala MIDC
Andheri (E), Mumbai - 400 093
Registered Office
IndusInd Bank Limited, 2401
Gen. Thimmayya Road (Cantonment),
Pune - 411 001, India
Tel: 020-30461600-609
Social Sites
Related Links:
Comments
Fruad bank
My account no. ××××××××9071
My name is Jatinder sharma s/o kamal Kishore add- Ferozepur City Punjab.... i have a complaint with your bank I have opened my account today, it is above 12 days and my account has not been opened yet due to which my salary has stopped.
Even after repeatedly complaining to the bank, there is no solution.If you do not find any solution to this problem, then I will get the account of my family and friends closed along with me from this bank.
I want this account activated ××××××××9071 because I have given this account in the company for salary
I request you to activate my account soon
My mobile number is 9781××1176
मेरे लोन की NOC लेने के क्रम में
मैं विक्रम सिंह गुर्जर S/O रामकरन गुर्जर ग्राम मोतीपुर मोस्ट मिर्ज़ापुर तहसील गंगापुर सिटी जिला सवाई माधोपुर पिन कोड 32201 मेरा लोन नंबर RUM00300T
हैं जो कि मेरा लोन पूरा हो चुका हैं कृपया मुझे मेरी NOC देने की कृपया करे
धन्यवाद
For Bike N O C
In induslad bank my experience Bad because my bike completed Loan N O C for your Branch staff extra money Demand
Regarding complaint of jitendra sahu
Dear sir
Mere father ne tractor loan liya tha indus finance lalitpur branch se.jhansi bh jitendra sahu ne sare emi deposit kara li or mujse bola ki aap noc le jana ab.ye 2017 ki bat hai..tab se main NOC k liye bar bar phone laga raha hu..mujse 6 month bad bola gaya ki software kam nahi kar raha tha 6 month se to bata nahi paya.jab unka 6 month software chala to bola abhi aapke 10-14k baki hai deposit k liye. Main kaha kuch approval le lo..jab kuch month follow up liya to kuch nahi bataya.phir maine bolo jo deposit karna hai wo bata do lein aaj ek sal ho gaya nahi deposit ka amount bataya or na noc mili..mera phone tak nahi uthate..msg aa jata ki meeting me hu..6 month se jitendra sahu meeting me hi hai..main chahta hu in par action liya jaye .mera name. Hari raj singh hai..main rahne wala mauranipur ka hu