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IndusInd Bank Customer Care No. 1860 267 7777
Updated on Thursday, 20 November 2025 - 5:42pm
Email
Organization:
IndusInd Bank Toll free Number(s):
- 1800 266 0447 (For Phone Banking And Credit Cards Services)
- 1800 266 0616 (For Phone Banking)
- 1800 102 3333 (For Vehicle Loan)
- 1800 274 1000 (Missed Call No. To Check Account Balance)
All India Number(s):
- 1860 267 7777 (For Phone Banking/Credit Cards, 24x7)
- 022-6857 7777 (Alternate No. For Phone Banking/Credit Cards, 24/7)
- 022-4406 6666 (For WhatsApp Banking)
- 022-4220 7777 (For Banking/Credit Card Services)
- 874 490 0400 (Missed Call No. To Get Registered On WhatsApp Banking)
Website:
Official Website
iOS App:
IndusMobile : Digital Banking
Android App:
IndusMobile : Digital Banking IVRS Menu: 1860 267 7777/ 022-6857 7777/ 022-4406 6666
- Press 0: To block forex card/credit card or to freeze saving account or current account.
- Press 1: For banking services.
- Press 2: For credit card.
- Press 3: For loan.
- reachus [at] indusind [dot] com (For Customer Support)
Important Links
Other Emails
| Sr No. | Services | |
|---|---|---|
| 1 | Forex Card/Insurance/Home Loan/Investment | reachus [at] indusind [dot] com |
| 2 | Exclusive | exclusive [at] indusind [dot] com |
| 3 | Duo Card | duo [dot] care [at] indusind [dot] com |
| 4 | Gold/Classic/Business Gold | cards [dot] care [at] indusind [dot] com |
| 5 | Indulge Credit Card | Indulge [dot] care [at] indusind [dot] com |
| 6 | NR Account (For NRIs) | nri [at] indusind [dot] com |
| 7 | Pinnacle/Legend/Signature/Jet Airways Odyssey/ WorldMiles Signature |
priority [dot] care [at] indusind [dot] com |
| 8 | Vehicle Loan | reach4loan [at] indusind [dot] com |
| 9 | IndusInd Bank Staff | staff [dot] india [at] indusind [dot] com |
| 10 | Platinum/Iconia Credit Card/Platinum select/ Platinum Aura/NEXXT |
premium [dot] care [at] indusind [dot] com |
| 11 | Pioneer Heritage/Legacy | pioneer [at] indusind [dot] com |
| 12 | Celesta | pioneer [at] indusind [dot] com |
| 13 | Account Services | corporatecare [at] indusind [dot] com |
| 14 | Digital Banking Services | idcsupport [at] indusind [dot] com |
| 15 | Digital Banking Services | conneconline [at] indusind [dot] com |
| 16 | Cash Management | cmscorporatecare [at] indusind [dot] com |
| 17 | Verification of authenticity/confirmation of Bank Guarantee/SBLC | opsguarantee [at] indusind [dot] com |
| 18 | For New Customers- Credit Cards | premium [dot] care [at] indusind [dot] com |
Missed Call Banking Services
| Sr No. | Service Request | Give missed call on |
|---|---|---|
| 1 | Get Account Balance | 18002741000 |
| 2 | Download Video Branch App | 18002742000 |
| 3 | Apply for IndusInd Bank Loan | 18005323344 |
| 4 | Apply for any IndusInd Bank Product | 18008336677 |
For SMS Services
| Sr No. | Service/Request Type | SMS Format/Keyword |
|---|---|---|
| Send SMS to 9212299955 from your registered mobile number. | ||
| 1 | Check Account Balance | BAL |
| 2 | Check Last 3 transactions | MINI |
| 3 | Recharge Own-Mobile Number* | MYREC<space>RECHARGE AMOUNT<space>Last 4 digits of debit card |
| 4 | Recharge other mobile number |
MOB<space>10-DIGIT MOBILE NO<space>TELECOM OPERATOR NAME<space>RECHARGE AMT<space>Last 4 digits of debit card |
| 5 | Recharge DTH connection |
DTH<space>SUBSCRIBER ID<space>OPERATOR NAME<space>RECHARGE AMT<space> Last 4 digits of debit card |
| 6 | Generate MMID | GETMMID |
| Send SMS to 567677 from your registered mobile number. | ||
| 7 | Duplicate Statement request | STMT <Space> last 4 digits of the account no. |
| 8 | Duplicate FD advice request | DFD<Space>last 4 digits of FD no. |
| 9 | ADD on card request | ADD ON<Space>last 4 digits of account no. |
| 10 | TDS certificate request | TDS<Space>Pan No<Space>QuarterFY |
| 11 | Apply for Home Loan | HL<Space>last four digits of account no. |
| 12 | Apply for Credit Card | CC<Space>last four digits of account no. |
| 13 | Apply for FD | FD<Space>last four digits of account no. |
| 14 | Apply for Account Grouping | Group A/C<Space>last four digits of account no. |
| 15 | Apply for New Account | New Acc<Space>last four digits of account no. |
| 16 | Apply for E-Locker | Elocker<Space>last four digits of account no. |
| 17 | Lodge a complaint | COMPLAINT |
| 18 | Help on above SMS keywords | HELP |
| Send SMS to 5676757 from your registered mobile number. | ||
| 19 | Link your Aadhar no. to your Account no. | SEED<Space>12 digit IndusInd Account Number<Space>12 digit Aadhar Number |
| 20 | DBTL - LPG seeding through SMS | DBTL<Space>12 digit IndusInd Account Number<Space>17 digit LPG ID |
| 21 | PMJBY - New PMJBY enrolment | PMJJBY<Space>YES<Space>Nominee Name |
| 22 | PMSBY - New PMSBY enrolment | PMSBY<Space>YES<Space>Nominee Name |
Grievance Redressal
Level 1
- For any query/complaint, you can call at 18602677777, 022-61553100 or mail at reachus [at] indusind [dot] com .
- You can also lodge your complaint online through this Form .
- You can also visit your nearest Branch Location .
Level 2
- If the Branch / Contact Centre are unable to resolve the issue within 7 working days, then you can also contact to the zonal head officers details given below:
Sr No. Zone Email Address
(IndusInd Bank Ltd.)1 East 1 (Assam, Manipur, Meghalaya, Mizoram, Nagaland, , Sikkim, Tripura, West Bengal) zheast [at] indusind [dot] com Saket Towers, 6th floor, 44 Park Street, Kolkata- 700016 2 East 2 (Orissa, Bihar, Chhattisgarh, Jharkhand) zheast [at] indusind [dot] com Zonal Office , 2nd Floor, N5/542, IRC Village , Bhubaneswar , Odisha - 751015 3 North 1 (Delhi, NCR) zhnorth1 [at] indusind [dot] com 10th Floor, Tower A, Hyatt Regency, Bhikaji Cama Place, New Delhi - 110070. 4 North 2 (Chandigarh, Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab, Rajasthan, Uttar Pradesh, Uttarakhand and Uttaranchal) zhnorth2 [at] indusind [dot] com SCO 55-57, Sector-8 C, Madhya Marg, Chandigarh- 160018, India. 5 North 3 (Jaipur, Jodhpur Kanpur, Lucknow, and UP) zhnorth3 [at] indusind [dot] com Plot No. 628/10A, Faizabad Road, Indira Nagar,Opp HAL, Lucknow-226016 Uttar Pradesh, India 6 South 1 (Andhra Pradesh, Karnataka, Telangana) zhsouth1 [at] indusind [dot] com 4th Floor, No. 87, Bull Temple Road, Basavangudi, Bangalore - 560004, Karnataka 7 South 2 (Kerala, Pondicherry, Tamil Nadu) zhsouth2 [at] indusind [dot] com G N Chetty Road Office, New No. 34, ( Old No. 115-116 ), G. N. Chetty Road, T Nagar, Chennai - 600017 8 West 1 Mumbai / Pune /ROMG (Mumbai, Navi Mumbai Thane & Pune) zhwest1 [at] indusind [dot] com Solitaire Corporate Park, Bldg. No.8, 8th floor, Opp Mirador Hotel,Guru Hargovindji Marg, Andheri (E), Mumbai- 400093 9 West 2 (Dadra & Nagar Haveli, Daman & Diu, Gujarat, Madhya Pradesh) zhwest2 [at] indusind [dot] com 2nd floor, Parkar House, Near Panchvati Circle, Law Garden Road, Ahmedabad 380 007 10 West 3 (Rest of Pune & Goa) zhwest1 [at] indusind [dot] com 3rd Flr, Suyog Platinum Tower, Naylor Rd, Pune 411001
Level 3
- If you are not satisfied with the given resolution, then you can also contact to the Regional Nodal Officer details given below:
Sr No. Region Contact No. Email Address 1 Ahmedabad 079-45049100 boiblahmed [at] indusind [dot] com IndusInd Bank Limited, Ground Floor, 4-Abhishree Avenue, Nr. Nehrunagar Circle, Nehrunagar, Ambawadi, Ahmedabad - 380006. 2 Bengaluru 080-45673123 boiblbang [at] indusind [dot] com IndusInd Bank Ltd, 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 3 Bhopal 0755-2555852 boiblbhop [at] indusind [dot] com IndusInd Bank Ltd, Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011 4 Bhubaneswar 0674-2360620 boiblbhub [at] indusind [dot] com Indusind Bank-Zonal Office, AP Tower, Plot No - 384 & 385, Paik Nagar, Bhubaneswar, Odisha - 751003 5 Chandigarh 0172-5213129 boiblchand [at] indusind [dot] com IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018 6 Chennai 044-28346134 boiblchen [at] indusind [dot] com 115, G N Chetty Road, T Nagar, Chennai - 600 001 7 Dehradun 0135-2740522 boibldehradun [at] indusind [dot] com IndusInd Bank Limited Krishna Tower, 69, Rajpur Road, Dehradun, Uttarakhand - 248001 8 Guwahati 0361-2450046 boindusindbankguwa [at] indusind [dot] com IndusInd Bank Ltd. Regional Office, 2nd Floor, Above Bata Showroom, G S Road, Bhangagarh, Guwahati-781005 9 Hyderabad 040-40916108 boiblhyde [at] indusind [dot] com IndusInd Bank Ltd, #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet,Hyderabad - 500016 10 Jaipur 0141-4182965 boibljai [at] indusind [dot] com IndusInd Bank, Regional Office, 2nd Floor Abhinandan, Plot No.B-10-I, Govind Marg, Adarsh Nagar, Jaipur - 302004 11 Jammu 0612-3035700 boiblchand [at] indusind [dot] com Indusind Bank Ltd, Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018 12 Kanpur 0522-4933943 boiblkanp [at] indusind [dot] com Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010 13 Kolkata 033-40813382 boiblkol [at] indusind [dot] com IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata - 700016 14 Mumbai I 022-66418379 boiblmahgoa [at] indusind [dot] com IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai- 400093 15 Mumbai II 022-66418379 boiblmahgoa [at] indusind [dot] com IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 16 New Delhi I 011-42505300 boibldelhi [at] indusind [dot] com IndusInd Bank Ltd, 9th Floor, Block A, Hyatt Regency Complex , Bhikaji Cama Place, R K Puram New Delhi - 110066 17 New Delhi II 011-42505300 boibldelhi [at] indusind [dot] com IndusInd Bank Ltd, 9th Floor, Block A, Hyatt Regency Complex , Bhikaji Cama Place, R K Puram New Delhi - 110066 18 Patna 0612-3035700 boiblpatna [at] indusind [dot] com IndusInd Bank Ltd, Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna - 800 020 19 Ranchi 0612-3035700 boiblpatna [at] indusind [dot] com IndusInd Bank Ltd, Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna - 800 020 20 Raipur 0771-4024923 boiblraipur [at] indusind [dot] com IndusInd Bank Ltd., Colors Mall, Pachpedinaka, Jagdalpur Road, Raipur- 492001 21 Shimla 0172-521325 boiblshimla [at] indusind [dot] com IndusInd Bank, Chandigarh Regional Office, S.C.O. No.53-54Sector 8-C Madhya Marg Chandigarh, Chandigarh - 160018 22 Thiruvananta -puram 0471-4100801 boiblthiruv [at] indusind [dot] com IndusInd Bank Limited, Vellayambalam- Sasthamangalam Road, Sasthamangalam P O Thiruvananthapuram 695 010 . - In case Customer doesn't receive a response within 7 days, then you can also call/write to the Nodal Officer:
Designation: Executive Vice President & Principal Nodal Officer
Contact No.: 022-61553705
E-mail: nodal [dot] officer [at] indusind [dot] com
Address: IndusInd Bank Ltd.
OPUS Center, 47, Central Road,
Opp. Tunga Paradise Hotel MIDC
Andheri (East), Mumbai 400093
Level 4
- If your query is not resolved or you are not satisfied with the resolution given, then you can Escalate your complaint to Central Banking Ombudsman at
Comtact: 14448 (09:30am-5:15pm)
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017 - You can also lodge complaint online through Complaint Management System (CMS) Portal, Sachet Portal, Smart ODR .
To Report An Unauthorized Transaction
How to block Debit Card/ATM
Block using Phone Banking- Call phone banking at 18602677777 to block your card immediately
- First, Login to IndusNet
- Then, Click on Service Requests Tab
- After that, Select Debit Card Requests
- Click on Notify Lost or Stolen Card
- The, Select the account linked to your Card
- Lastly, select the Debit Card you wish to block, choose the reason and Submit.
- First, Login to the App
- Then, Click on Debit Cards Tab on home Screen
- After that, select the Debit Card you wish to block and click on "Block Card"
- Lastly, Select Card and Reason and Submit.
- SMS LOST MMDDYYYY to 9223512966 from your registered mobile number, where MMDDYYYY is your DoB.
- e.g. LOST 01071990 where date of birth is 1st of July 1990
- Please note that hotlist on SMS feature will not work if you have more than one Card. However, you can call 18602677777 to block your card immediately.
For Customers with Special Needs and Persons with Disabilities
NRI Contacts Details
24*7 Indusind Bank Helpline Numbers
Support: Mon - Fri, 9:00 am to 6:00 pm
| Sr No. | Segment | Within India | Outside India |
|---|---|---|---|
| 1 | All customers | 18602677777 | 022-44066666 |
| 2 | Premium Banking / Credit Cards* | 18602677777 | 022-42207777 |
Email: nri [at] indusind [dot] com (from your registered Email Id)
| Sr No. | Country | Toll-Free Numbers |
|---|---|---|
| 1 | United Kingdom | 08000478670 |
| 2 | United States of America | 18337666682 |
| 3 | United Arab Emirates | 8000183019 |
| 4 | Canada | 18337666683 |
| 5 | Australia | 1800317547 |
For Complaint/Grievance
Level 1
- For any NRI related query/complaint, you can mail at nri [at] indusind [dot] com.
Level 2
- If you are not satisfied with the resolution given by the above level, then you can also mail at nriescalations [at] indusind [dot] com.
Level 3
- If NRI Customer's query is still not resolved, then they can follow the Level 3 and 4 as mention in above Grievance.
NRI Services
- Receive a call back, please write SMS ‘NR’ to +91 9212299955 from your registered mobile no.
- You can use Chat facility to interact.
Representative Offices
| Sr No. | Country | Contact No. | Contact Details |
|---|---|---|---|
| 1 | Dubai | ++97143978803 | 204/206 Al Safa Com, Khalid Bin Waleed Road, Opp. Burjuman Centre P.O Box No. 111873, Dubai, UAE |
| 2 | Abu Dhabi | +97126660405 | 301, 3rd Floor, H.H Sheikh Omar Bin Zayed Building, Tourist Club Area, Opp. Abu Dubai Mall, P.O Box No. 113543, Abu Dubai, UAE |
| 3 | London | +442074845586 | The Stand Golden Cross House, |
Forms Center
Offices Address
| Sr No. | Office | Contact No. | Address (IndusInd Bank Limited) |
|---|---|---|---|
| 1 | Registered Office | 020-26343201, 020-69019000 | 2401 Gen. Thimmayya Road (Cantonment), Pune - 411 001, India |
| 2 | Head Office | PO Box 9421, Chakala MIDCAndheri (E), Mumbai - 400 093 |
Comments
Forcefully insurance selling will loan
Dear sir
I applied for a home loan(loan application number INDBAHL0000029176) and my loan got approved but Bahadurgarh head trying to sell dual (one was against the loan and another was against property) but I decided after that he said to me if you will not take insurance bank will not give you loan it's a bank rule.i make multiple mail to costomer service but they didn't respond .
Kindly do the needful
Fruad bank
My account no. ××××××××9071
My name is Jatinder sharma s/o kamal Kishore add- Ferozepur City Punjab.... i have a complaint with your bank I have opened my account today, it is above 12 days and my account has not been opened yet due to which my salary has stopped.
Even after repeatedly complaining to the bank, there is no solution.If you do not find any solution to this problem, then I will get the account of my family and friends closed along with me from this bank.
I want this account activated ××××××××9071 because I have given this account in the company for salary
I request you to activate my account soon
My mobile number is 9781××1176
मेरे लोन की NOC लेने के क्रम में
मैं विक्रम सिंह गुर्जर S/O रामकरन गुर्जर ग्राम मोतीपुर मोस्ट मिर्ज़ापुर तहसील गंगापुर सिटी जिला सवाई माधोपुर पिन कोड 32201 मेरा लोन नंबर RUM00300T
हैं जो कि मेरा लोन पूरा हो चुका हैं कृपया मुझे मेरी NOC देने की कृपया करे
धन्यवाद
For Bike N O C
In induslad bank my experience Bad because my bike completed Loan N O C for your Branch staff extra money Demand
Regarding complaint of jitendra sahu
Dear sir
Mere father ne tractor loan liya tha indus finance lalitpur branch se.jhansi bh jitendra sahu ne sare emi deposit kara li or mujse bola ki aap noc le jana ab.ye 2017 ki bat hai..tab se main NOC k liye bar bar phone laga raha hu..mujse 6 month bad bola gaya ki software kam nahi kar raha tha 6 month se to bata nahi paya.jab unka 6 month software chala to bola abhi aapke 10-14k baki hai deposit k liye. Main kaha kuch approval le lo..jab kuch month follow up liya to kuch nahi bataya.phir maine bolo jo deposit karna hai wo bata do lein aaj ek sal ho gaya nahi deposit ka amount bataya or na noc mili..mera phone tak nahi uthate..msg aa jata ki meeting me hu..6 month se jitendra sahu meeting me hi hai..main chahta hu in par action liya jaye .mera name. Hari raj singh hai..main rahne wala mauranipur ka hu