IndusInd Bank Customer Care Number 1860 500 5004

Organization: 
Toll free Number(s): 
  • 1800 102 3333 (Vehicle Loan)
  • 1800 209 0061 (Phone Banking)
All India Number(s): 
  • 1860 500 5004 (Banking)
  • 1860 267 7777 (For Credit Card Services)
  • 022 4406 6666 (Gerneral Banking)
  • 022 4220 7777 (Exclusive Banking)
  • 022-6109 8390 (SBLC)
  • 022-6109 8478 (SBLC)

IVRS Options-

First Select Language

  • Press 1- For banking services
  • Press 2- For credit card
  • Press 3- For indus forex card
  • Press 4- For NRI specialised test
  • Press 5- For loan and other products
  • Press 6- For channel deactivation

E-Mail

  • customercare [at] indsind [dot] com (Customer Care)
  • reachus [at] indusind [dot] com (For Banking)
  • pioneer [at] indusind [dot] com (For Premium banking)
  • exclusive [at] indusind [dot] com (For Premium Banking)
  • opsguarantee [at] indusind [dot] com (Verification of authenticity/confirmation of Bank Guarantee/SBLC)
  • Indulge [dot] care [at] indusind [dot] com (Indulge Credit Card)
  • head [dot] cardservices [at] indusind [dot] com (Credit Cards)
  • Priority [dot] care [at] indusind [dot] com (Signature Credit Card /World Miles Signature Credit Card)
  • customercare [at] indusind [dot] com (For Grievance Redressal)
  • nri [at] indusind [dot] com (For NRIs)
  • investor [at] indusind [dot] com (Any Shareholder's queries or grievances )
  • Premium [dot] care [at] indusind [dot] com (Credit Card)
  • Cards [dot] care [at] indusind [dot] com (Classic Credit Card / Gold Credit Card /Business (Gold) Credit Card)

SMS Service

  • For account balance SMS BAL to 9212299955 from your registered mobile no.
  • For last Transactions SMS MINI to 9212299955 from your registered mobile no
  • Recharge Your SMS MOB to 9212299955 from your registered mobile no.

Important Links

Quick Links

App

Grievance Redressal & Complaint

For Banking Customers

  1. Register at Branch through complaint register
  2. Contact the Branch Manager
  3. Call Contact Center-
  • General Banking : 1860 500 5004 / 1800 209 0061 / 022 44066666 (Outside India)
  • Exclusive Banking : 1860 267 7777 / 022 4220 7777 (Outside India)

Send email to Contact Centre - reachus [at] indusind [dot] com
NRI customers may E -Mail - nri [at] indusind [dot] com
Exclusive customers may E-mail - exclusive [at] indusind [dot] com

In case, Branch / Contact Centre are unable to resolve the issue within 7 working days -

  • Email: customercare [at] indusind [dot] com
  • Write to - Mr. Akash Sharma
    Head - Customer Care OPUS Center 47,
    Central Road, Opp. Tunga Paradise Hotel MIDC
    Andheri (East) Mumbai 400093

For Stored Value Card (Prepaid Card) customers

  1. Register at Branch through complaint register
  2. Contact the Branch Manager
  3. Call Contact Center-
  • 1860 500 5004 (India ) / +91 22 61553100 (International)
  • Email: reachus [at] indusind [dot] com
  • Write to - Mr. Akash Sharma
    Head - Customer Care OPUS Center,
    47, Central Road, Opp. Tunga Paradise Hotel MIDC,
    Andheri (East), Mumbai 400093

For Credit Card Customers

You may login your complaint relating to Credit Cards

  • Contact: 1860 500 5004 / 1800 209 0061 / 022 4406 6666 (Outside India)
  • Email: premium [dot] care [at] indusind [dot] com
  • Write Bank's Credit Card Unit-
    IndusInd Bank Ltd.
    (Credit Cards division) PO Box 9421,
    Chakala, MIDC, Andheri (E),
    Mumbai – 400 093
  • Register at Branch through complaint register
  • Contact the Branch Manager

In case, you do not receive a response within 7 working days -

  • Email: head [dot] cardservices [at] indusind [dot] com
  • Write to - Mr. Pratap Pillai Head - Cards Services,
    OPUS Center, 47, Central Road, Opp.
    Tunga Paradise Hotel MIDC,
    Andheri (East), Mumbai 400093

In case you do not receive a response from Head - Card Services or Head - Customer Care within 7 days,
you may call/write to the Nodal Officer at the address/email/contact -

  • Ms. Anita Verghese
    Executive Vice President & Principal Nodal Officer
    IndusInd Bank Ltd.
    701/801 Solitaire Corporate Park,
    167, Guru Hargovindji Marg,
    Andheri-Ghatkopar Link Road,
    Chakala Andheri (East)
    Mumbai - 400 093
    E-mail: nodal [dot] officer [at] indusind [dot] com
    Tel. No.: (022) 6641 2200, 6641 2319
    Fax: (022) 6641 2318

List of Nodal Officer at Regional Level

Sr. No. Centre Area of Operation Regional Managers Contact Details Address
1 Ahmedabad Gu jarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Mr. Thomas Sebastian

Landline – 079 61916706

Email: boiblahmed [at] indusind [dot] com

IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006
2 Bengaluru Karnataka Mr. Prabhu Sivaramakrishnan Landline – 080 - 45673123 Email: boiblbang [at] indusind [dot] com IndusInd Bank Ltd, 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004
3 Bhopal Madhya Pradesh and Chattisgarh Mr. Pushpendra Singh Tomar

Landline – 0755- 2550288 Mobile – 8823060000
Email: boiblbhop [at] indusind [dot] com

IndusInd Bank Ltd, Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011
4 Bhubaneswar Odisha Mr. Abhijit De Landline – 0674-2362646 Mobile – 7894404403 Email: boiblbhub [at] indusind [dot] com Indusind BankBhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015
5 Chandigarh Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. Mr. Amit Kumar Sharma Landline - 0172 5213129 Email: boiblchand [at] indusind [dot] com IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018
6 Chennai Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Mr. Sivaraman Jayaraman Landline – 04428346029 Mobile: 8939932665 Email: boiblchen [at] indusind [dot] com 115, G N Chetty Road, T Nagar, Chennai - 600 001
7 Guwahati Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Mr. Sajesh Nair Land Line: 033 30073378 Mobile: 9836044486 Email: boindusindbankguwa@indu sind.com IndusInd Bank Ltd. Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016
8 Hyderabad Andhra Pradesh and Telangana Mr. Anilkumar Tavvala Landline – 040-66595286 Email: boiblhyde [at] indusind [dot] com IndusInd Bank Ltd, #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016
9 Jaipur Rajasthan Mr. Manish Mehta Landline – 0141-4182965 Email: boibljai [at] indusind [dot] com IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004
10 Kanpur Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand Mr. Deepak H Gupta Landline – (0522) - 4933943 Mobile: 9352203341 Email: boiblkanp [at] indusind [dot] com Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010
11 Kolkata West Bengal and Sikkim Mr. KarunaKant Singh Landline – 033 40813275 Mobile: 9830223231 Email: boiblkol [at] indusind [dot] com IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata – 700016
12 Mumbai I Districts of Mumbai, Mumbai Suburban and Thane Mr. Rakesh Ranjan Landline – 022-6641 2200 / 022 6641 2217 Fax 022-6641 2318 Email: boiblmahgoa [at] indusind [dot] com IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093
13 Mumbai II Goa and Maharashtr a, (except the districts of Mumbai, Mumbai Suburban and Thane) Mr. Rakesh Ranjan Landline – 022-6641 2200 / 022 6641 2217 Fax 022-6641 2318 Email: boiblmahgoa [at] indusind [dot] com IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093
14 New Delhi I Delhi, Jammu and Kashmir Mr. Rajesh Kumar Mahajan Landline: 011 49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
15 New Delhi II Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Mr. Rajesh Kumar Mahajan Landline: 011 49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
16 New Delhi III North-East, Central, Shahdara, East and South-East districts of Delhi Mr. Rajesh Kumar Mahajan Landline: 011 49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
17 Patna Bihar and Jharkhand Mr. Abhijit Chowdhury Landline – 0612 3035700 Mobile: 9874396633 Email: boiblpatna [at] indusind [dot] com & abhijit.chowdhury@indusin d.com IndusInd Bank Ltd, Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020
18 Thiruvanantapuram Kerala, Union Territory of Lakshadwee p and Union Territory of Puducherry (only Mahe Region) Mr. Madhu Mathews Landline – 0471-4100811 Email: boiblthiruv [at] indusind [dot] com IndusInd Bank Ltd, Thiruvananthapuram Branch,VellayambalamSasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram
19 Dehradun Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnag ar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Mr. Amit V Jain Landline: 0121-2603447 Mobile: 9839111540 IndusInd Bank Ltd. Meerut Branch, Ground Floor, “Tyagi Market”, no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004
20 Ranchi Jharkhand Mr. Abhijit Chowdhury Landline – 0612 3035700 Mobile: 9874396633 Email: boiblpatna [at] indusind [dot] com & abhijit.chowdhury@indusin d.com IndusInd Bank Ltd, Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001
21 Raipur Chattisgarh Mr. Priyank Pandey Mobile: 7712446428 IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001
22 Jammu J&K Mr. Gaurav Arora Contact no. 0191-2470248 Mobile: 8716910000 Indusind Bank Ltd, Gupta Towers, Bahu Plaza Rail Head Complex Jammu 180004

Principal Nodal Officer

Ms. Anita Verghese
Executive Vice President, Banking Operations
IndusInd Bank Ltd.
701/801 Solitaire Corporate Park,
167, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,
Chakala Andheri (East), Mumbai - 400 093
E-mail: nodal [dot] officer [at] indusind [dot] com
Tel. No.: (022) 6641 2200, 6641 2319.
Fax: (022) 6641 2318

List of Functional Heads

Sr. No Complaints related Email ID Functional Heads Address
1 Operations, Forex and Consumer Finance headoperations [at] indusind [dot] com Mr. Anil Rao Head - Operations 3rd Floor, Building no. 10, Tower B, DLF Cyber City, Gurgaon - 122001
2 Branch Banking headbranchbanking [at] indusind [dot] com Mr. Soumitra Sen Head - Branch Banking 8th Floor, Tower 1, One India Bulls Centre,
Jupiter Mills Compound, 841,
S.B. Marg, Elphinstone Road (West),
Mumbai - 400 013
3 Loans and Advances headcredit [at] indusind [dot] com Mr. Arun Krishnamoorthy Head - Credit 11th Floor, One India Bulls Centre, Tower- 1, 841 Senapati Bapat Marg, Elphinstone Road, Mumbai 400 013
4 Credit Cards headcreditcards [at] indusind [dot] com Mr. Anil Ramachandran Head - Credit Cards 701-801 Solitaire Corporate Park, 167, Guru Hargovindji Marg 'Chakala, Andheri (E), Mumbai - 400093
5 Services headservice [at] indusind [dot] com Mr. Samir Dewan EVP & Head - Client Experience and Quality IndusInd Bank Ltd., 3rd Floor, Tower B, Building No. 10, DLF Cyber City, Phase II, Gurgaon 122002

List of Zonal Heads

Sr. No Zone (State name) Name of Zonal Head Email ID Address
1 East (Assam, Bihar, Chhattisgarh, Jharkhand, Manipur, Meghalaya, Mizoram, Nagaland, Odisha, Sikkim, Tripura, West Bengal) Mr. Saubhik Majumdar zheast [at] indusind [dot] com IndusInd Bank Ltd Saket Towers, 6th floor, 44 Park Street, Kolkata- 700016
2 North 1 (Delhi, NCR) Mr, Dheeraj Sanghi zhnorth1 [at] indusind [dot] com IndusInd Bank Ltd 3rd floor Vasant Square Mall Vasant Kunj, New Delhi
3 North 2(Chandigarh, Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab) Mr. Dheeraj Sanghi zhnorth2 [at] indusind [dot] com IndusInd Bank Ltd 3rd floor Vasant Square Mall Vasant Kunj, New Delhi
4 North 3 (Jaipur, Jodhpur Kanpur, Lucknow, and UP) Mr. Rakesh Kumar zhnorth3 [at] indusind [dot] com IndusInd Bank Ltd Zonal Office, 1st Floor,628/10A, Faizabad Road, Indiranagar, Lucknow-226 016
5 South 1 (Andhra Pradesh, Karnataka, Telangana) Mr. Chintamani Kango zhsouth1 [at] indusind [dot] com IndusInd Bank Ltd 3rd Floor , No.87 ,Bull Temple Road, Basavangudi, Bangalore - 560004, Karnataka
6 South 2 (Kerala, Pondicherry, Tamil Nadu) Mr. Gopal S T zhsouth2 [at] indusind [dot] com IndusInd Bank Ltd G N Chetty Road Office, New No. 34, ( Old No. 115-116 ), G. N. Chetty Road, T Nagar, Chennai - 600017
7 West 1 (Mumbai, Navi Mumbai & Thane) Mr. Abhishek Deshmukh Zonal Head - Branch Banking zhwest1 [at] indusind [dot] com IndusInd Bank Limited, 8th Floor, Bldg. #8, Solitaire Corporate Park, 167 Guru Hargovindji Marg, Andheri (E), Mumbai - 400 093
8 West 2 & West 2 ROMG (Dadra & Nagar Haveli, Daman & Diu, Gujarat, Madhya Pradesh) Mr. Chintamani Kango zhwest2 [at] indusind [dot] com IndusInd Bank Ltd 2nd floor, Parkar House, Near Panchvati Circle, Law Garden Road, Ahmedabad 380 007

Managing Director & CEO

Name Address Email ID
Mr. Romesh Sobti
Managing Director & CEO
8th Floor, Tower 1, One India Bulls Centre,
Jupiter Mills Compound, 841, S.B. Marg,
Elphinstone Road (West),
Mumbai - 400 013
managingdirector [at] indusind [dot] com

Head Office Address

IndusInd Bank Ltd
PO Box 9421, Chakala MIDC
Andheri (E), Mumbai - 400 093

Registered Office

 IndusInd Bank, Pune Branch, 2401,
Gen.Thimmayya Rd.(Cantonment),
Pune – 411 001, India
Tel: 020-2623 4000
CIN: L65191PN1994PLC076333 

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Comments

For Bike N O C

In induslad bank my experience Bad because my bike completed Loan N O C for your Branch staff extra money Demand

Regarding complaint of jitendra sahu

Dear sir

Mere father ne tractor loan liya tha indus finance lalitpur branch se.jhansi bh jitendra sahu ne sare emi deposit kara li or mujse bola ki aap noc le jana ab.ye 2017 ki bat hai..tab se main NOC k liye bar bar phone laga raha hu..mujse 6 month bad bola gaya ki software kam nahi kar raha tha 6 month se to bata nahi paya.jab unka 6 month software chala to bola abhi aapke 10-14k baki hai deposit k liye. Main kaha kuch approval le lo..jab kuch month follow up liya to kuch nahi bataya.phir maine bolo jo deposit karna hai wo bata do lein aaj ek sal ho gaya nahi deposit ka amount bataya or na noc mili..mera phone tak nahi uthate..msg aa jata ki meeting me hu..6 month se jitendra sahu meeting me hi hai..main chahta hu in par action liya jaye .mera name. Hari raj singh hai..main rahne wala mauranipur ka hu

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