IndusInd Bank Customer Care No. 1860 267 7777

Organization: 
Toll free Number(s): 
  • 1800 266 0616 (Phone Banking)
  • 1800 209 0061 (Banking & Credit Card Services)
  • 1800 102 3333 (Customer Finance Division/Vehicle Loan)
  • 1800 266 0488 ( Concierge Services)
All India Number(s): 
  • 1860 267 7777 (For Credit Card Services)
  • 022-4406 6666 (Gerneral Banking)
  • 022-4220 7777 (Exclusive Banking)
  • 022-67872005 (International callers only)
  • 1860 500 5004 (For E-Statement Activation)
  • 022-6110 2592 (Query Realated to KYC)
  • 022-2659 2595 (Another No. for Query Realated to KYC)

IVRS Menu-

1860 267 7777

First Select Language,

  • Press 1- For banking services
  • Press 2- For credit card
  • Press 3- For indus forex card
  • Press 4- For NRI specialised test
  • Press 5- For loan and other products
  • Press 6- For channel deactivation

Email :

  • customercare [at] indsind [dot] com (Customer Care)
  • helpdesk [at] ckycindia [dot] in (Helpdesk For KYC)

For New Customers

Services Email Id
Banking/Loans reachus [at] indusind [dot] com
Credit Cards Premium [dot] care [at] indusind [dot] com

For Existing Customers

Services Email Id
Forex Card/Insurance/Home Loan/Investment reachus [at] indusind [dot] com
Exclusive exclusive [at] indusind [dot] com
Duo Card duo [dot] care [at] indusind [dot] com
Gold/Classic/Business Gold Cards [dot] care [at] indusind [dot] com
Indulge Credit Card Indulge [dot] care [at] indusind [dot] com
NR Account (For NRIs) nri [at] indusind [dot] com
Pinnacle/Legend/Signature/Jet Airways Odyssey/
WorldMiles Signature
Priority [dot] care [at] indusind [dot] com
Vehicle Loan reach4loan [at] indusind [dot] com
IndusInd Bank Staff staff [dot] india [at] indusind [dot] com

Others Services

  • corporatecare [at] indusind [dot] com (Account Services)
  • idcsupport [at] indusind [dot] com (Digital Banking Services)
  • conneconline [at] indusind [dot] com (Digital Banking Services)
  • head [dot] cardservices [at] indusind [dot] com (Credit Cards)
  • cmscorporatecare [at] indusind [dot] com (Cash Management)
  • opsguarantee [at] indusind [dot] com (Verification of authenticity/confirmation of Bank Guarantee/SBLC)

24*7 Indusind Bank helpline numbers

Segment Within India Outside India
All customers 18602677777 022-44066666
Premium Banking / Credit Cards* 18602677777 022-42207777
Vehicle Loan 18001023333 18001023333

Internet Banking

Important Links

Quick Links

Install App

SMS Services

  • For account balance SMS BAL to 9212299955 from your registered mobile no.
  • For last Transactions SMS MINI to 9212299955 from your registered mobile no
  • Recharge Your SMS MOB to 9212299955 from your registered mobile no.

Block Debit Card

  • SMS LOST MMDDYYYY to 9223512966 from your registered mobile number,
    where MMDDYYYY is your DoB.

Block Credit Card

  • SMS BLOCK <SPACE> <Last 4 digits of your Credit Card Number> to 5676757
    from your registered mobile number to block your Credit Card instantly.

NRI

  • SMS <NR> to +91 9212299955 to receive a call back from Phone Banking Executive

Grievance Redressal & Complaint

For Banking Customers

  1. Register at Branch through complaint register
  2. Contact the Branch Manager
  3. Call Contact Center-
  • General Banking : 1860 267 7777 / 1800 209 0061 / 022-44066666 (Outside India)
  • Exclusive Banking : 1860 267 7777 / 022-4220 7777 (Outside India)

Send email to Contact Centre - reachus [at] indusind [dot] com
NRI customers may E -Mail - nri [at] indusind [dot] com
Exclusive customers may E-mail - exclusive [at] indusind [dot] com

In case, Branch / Contact Centre are unable to resolve the issue within 7 working days -

  • Email: customercare [at] indusind [dot] com
  • Write to - Mr. Dickson Baptista
    Head - Customer Care OPUS Center 47,
    Central Road, Opp. Tunga Paradise Hotel MIDC
    Andheri (East) Mumbai 400093

For Credit Card Customers

You may login your complaint relating to Credit Cards

  • Contact: 1860 267 7777 / 1800 209 0061 / 022-4406 6666 (Outside India)
  • Email: premium [dot] care [at] indusind [dot] com
  • Write Bank's Credit Card Unit-
    IndusInd Bank Ltd.
    (Credit Cards division) PO Box 9421,
    Chakala, MIDC, Andheri (E),
    Mumbai – 400 093
  • Register at Branch through complaint register
  • Contact the Branch Manager

In case, you do not receive a response within 7 working days -

  • Email: head [dot] cardservices [at] indusind [dot] com
  • Write to - Mr. Pratap Pillai Head - Cards Services,
    OPUS Center, 47, Central Road, Opp.
    Tunga Paradise Hotel MIDC,
    Andheri (East), Mumbai 400093

In case you do not receive a response from Head - Card Services or Head - Customer Care within 7 days,
you may call/write to the Nodal Officer at the address/email/contact -

  • Ms. Anita Verghese
    Executive Vice President & Principal Nodal Officer
    IndusInd Bank Ltd.
    701/801 Solitaire Corporate Park,
    167, Guru Hargovindji Marg,
    Andheri-Ghatkopar Link Road,
    Chakala Andheri (East)
    Mumbai - 400 093
    E-mail: nodal [dot] officer [at] indusind [dot] com
    Tel. No.: 022-66412200, 022-66412319
    Fax: 022-66412318

For Stored Value Card (Prepaid Card) customers

  1. Register at Branch through complaint register
  2. Contact the Branch Manager
  3. Call Contact Center-
  • 1860 267 7777 (India ) / +91 22 61553100 (International)
  • Email: reachus [at] indusind [dot] com
  • Write to - Mr. Akash Sharma
    Head - Customer Care OPUS Center,
    47, Central Road, Opp. Tunga Paradise Hotel MIDC,
    Andheri (East), Mumbai 400093

List of Nodal Officer at Regional Level

Centre Area of Operation Regional Managers Contact Details Address
Ahmedabad Gu jarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Mr. Thomas Sebastian

Landline – 079-61916706

Email: boiblahmed [at] indusind [dot] com

IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006
Bengaluru Karnataka Mr. Prabhu Sivaramakrishnan Landline – 080-45673123 Email: boiblbang [at] indusind [dot] com IndusInd Bank Ltd, 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004
Bhopal Madhya Pradesh and Chattisgarh Mr. Pushpendra Singh Tomar

Landline – 0755-2550288
Email: boiblbhop [at] indusind [dot] com

IndusInd Bank Ltd, Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011
Bhubaneswar Odisha Mr. Abhijit De Landline – 0674-2362646 Email: boiblbhub [at] indusind [dot] com Indusind BankBhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015
Chandigarh Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. Mr. Amit Kumar Sharma Landline - 0172-5213129 Email: boiblchand [at] indusind [dot] com IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018
Chennai Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Mr. Sivaraman Jayaraman Landline – 044-28346029 Email: boiblchen [at] indusind [dot] com 115, G N Chetty Road, T Nagar, Chennai - 600 001
Guwahati Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Mr. Sajesh Nair Land Line: 03330073378 Email: boindusindbankguwa@indu sind.com IndusInd Bank Ltd. Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016
Hyderabad Andhra Pradesh and Telangana Mr. Anilkumar Tavvala Landline – 040-66595286 Email: boiblhyde [at] indusind [dot] com IndusInd Bank Ltd, #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016
Jaipur Rajasthan Mr. Manish Mehta Landline – 0141-4182965 Email: boibljai [at] indusind [dot] com IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004
Kanpur Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand Mr. Joy Prakash
Dutta
Landline : 0522-4933943 Email: boiblkanp [at] indusind [dot] com Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010
Kolkata West Bengal and Sikkim Mr. KarunaKant Singh Landline – 03340813275 Mobile: 9830223231 Email: boiblkol [at] indusind [dot] com IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata – 700016
Mumbai I Districts of Mumbai, Mumbai Suburban and Thane Mr. Rakesh Ranjan Landline – 022-66412200 / 022 6641 2217 Fax 022-6641 2318 Email: boiblmahgoa [at] indusind [dot] com IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093
Mumbai II Goa and Maharashtr a, (except the districts of Mumbai, Mumbai Suburban and Thane) Mr. Rakesh Ranjan Landline – 022-66412200 / 022 6641 2217 Fax 022-6641 2318 Email: boiblmahgoa [at] indusind [dot] com IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093
New Delhi I Delhi, Jammu and Kashmir Mr. Rajesh Kumar Mahajan Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
New Delhi II Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Mr. Rajesh Kumar Mahajan Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
New Delhi III North-East, Central, Shahdara, East and South-East districts of Delhi Mr. Rajesh Kumar Mahajan Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070
Patna Bihar and Jharkhand Mr. Abhijit Chowdhury Landline – 0612-3035700 Mobile: 9874396633 Email: boiblpatna [at] indusind [dot] com & abhijit.chowdhury@indusin d.com IndusInd Bank Ltd, Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020
Thiruvanantapuram Kerala, Union Territory of Lakshadwee p and Union Territory of Puducherry (only Mahe Region) Mr. Madhu Mathews Landline – 0471-4100811 Email: boiblthiruv [at] indusind [dot] com IndusInd Bank Ltd, Thiruvananthapuram Branch,VellayambalamSasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram
Dehradun Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnag ar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Mr. Tarandeep
Singh
0135-2762505 IndusInd Bank Ltd. Meerut Branch, Ground Floor, “Tyagi Market”, no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004
Ranchi Jharkhand Mr. Abhijit Chowdhury Landline – 0612-3035700 Mobile: 9874396633 Email: boiblpatna [at] indusind [dot] com & abhijit.chowdhury@indusin d.com IndusInd Bank Ltd, Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001
Raipur Chattisgarh Mr. Priyank Pandey Mobile: -7714234005 IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001
Jammu J&K Mr. Amit Kumar Sharma Landline - 0172 5213129 Email: boiblchand [at] indusind [dot] com Indusind Bank Ltd, Gupta Towers, Bahu Plaza Rail Head Complex Jammu 180004

Principal Nodal Officer

Ms. Anita Verghese
Executive Vice President, Banking Operations
IndusInd Bank Ltd.
701/801 Solitaire Corporate Park,
167, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,
Chakala Andheri (East), Mumbai - 400 093
E-mail: nodal [dot] officer [at] indusind [dot] com
Tel. No.: (022) 6641 2200, 6641 2319.
Fax: (022) 6641 2318

Steps to report an unauthorized transaction

Apply For Fastag

List of Functional Heads

Complaints related Email ID Functional Heads Address
Operations, Forex
and Consumer Finance
headoperations [at] indusind [dot] com Mr. Anil Rao Head
- Operations
3rd Floor, Building no. 10,
Tower B, DLF Cyber City,
Gurgaon - 122001
Consumer Bank headconsumer [at] indusind [dot] com Mr. Soumitra Sen Head
- Branch Banking
8th Floor, Tower 1, One India
Bulls Centre,
Jupiter Mills Compound, 841,
S.B. Marg, Elphinstone Road
(West), Mumbai - 400 013
Loans and Advances headcredit [at] indusind [dot] com Mr. Arun Krishnamoorthy
Head - Credit
11th Floor, One India Bulls
Centre, Tower- 1, 841 Senapati
Bapat Marg, Elphinstone Road,
Mumbai 400 013
Credit Cards headcreditcards [at] indusind [dot] com Mr. Anil Ramachandran
Head - Credit Cards
701-801 Solitaire Corporate Park,
167, Guru Hargovindji Marg
'Chakala, Andheri (E),
Mumbai - 400093
Branch Banking headbranchbanking [at] indusind [dot] com Mr. Dheeraj Sanghi
Head - Branch Banking &
Home Markets
IndusInd Bank Ltd., 3rd Floor,
Tower B, Building No. 10, DLF
Cyber City, Phase II, Gurgaon
122002

List of Zonal Heads

Zone (State name) Name of Zonal Head Email ID Address
East 1
(Assam, Bihar, Chhattisgarh,
Jharkhand, Manipur, Meghalaya,
Mizoram, Nagaland, Odisha, Sikkim,
Tripura, West Bengal)
Mr. Sourav Majumdar zheast [at] indusind [dot] com IndusInd Bank Ltd Saket Towers,
6th floor, 44 Park Street, Kolkata
- 700016
East 2
Orissa, Bihar,
Chhattisgarh, Jharkhand,
Mr. Debasmit Samal IndusInd Bank Zonal Office ,
2nd Floor, N5/542, IRC Village ,
Bhubaneswar , Odisha – 751015
North 1
(Delhi, NCR)
Mr. Jasmeet Anand zhnorth1 [at] indusind [dot] com IndusInd Bank Ltd 3rd floor Vasant
Square Mall Vasant Kunj, New Delhi
North 2
(Chandigarh, Haryana,
Himachal Pradesh, Jammu
& Kashmir, Punjab)
Mr. Rohitash Arora zhnorth2 [at] indusind [dot] com IndusInd Bank Ltd 3rd floor Vasant
Square Mall Vasant Kunj, New Delhi
North 3
(Jaipur, Jodhpur
Kanpur, Lucknow, and UP)
Mr. Jasmeet Anand zhnorth3 [at] indusind [dot] com IndusInd Bank Ltd Zonal Office,
1st Floor,628/10A, Faizabad Road,
Indiranagar, Lucknow-226 016
South 1
(Andhra Pradesh, Karnataka, Telangana)
Mr. Manish Misri zhsouth1 [at] indusind [dot] com IndusInd Bank Ltd 3rd Floor , No.
87 ,Bull Temple Road, Basavangudi,
Bangalore - 560004, Karnataka
South 2
(Kerala, Pondicherry
, Tamil Nadu)
Mr. Gopal S T zhsouth2 [at] indusind [dot] com IndusInd Bank Ltd G N Chetty Road
Office, New No. 34, ( Old No. 115
-116 ), G. N. Chetty Road, T Nagar,
Chennai - 600017
West 1 (Mumbai, Navi Mumbai
& Thane)
Mr. Saubhik Majumdar zhwest1 [at] indusind [dot] com IndusInd Bank Limited, 8th Floor,
Bldg. #8, Solitaire Corporate Park,
167 Guru Hargovindji Marg, Andheri
(E), Mumbai - 400 093
West 2
(Dadra & Nagar Haveli,
Daman & Diu, Gujarat,
Madhya Pradesh)
Mr. Rakesh Mehta zhwest2 [at] indusind [dot] com IndusInd Bank Ltd 2nd floor, Parkar
House, Near Panchvati Circle, Law
Garden Road, Ahmedabad 380 007

Managing Director & CEO

Name Email ID Address
Mr. Sumant Kathpalia
Managing Director & CEO
managingdirector [at] indusind [dot] com 8th Floor, Tower 1, One India Bulls Centre,
Jupiter Mills Compound, 841, S.B. Marg,
Elphinstone Road (West),
Mumbai - 400 013

Aadhaar Enrolment Branches

Head Office Address

IndusInd Bank Ltd
PO Box 9421, Chakala MIDC
Andheri (E), Mumbai - 400 093

Registered Office

IndusInd Bank Limited, 2401
Gen. Thimmayya Road (Cantonment), 
Pune - 411 001, India 
Tel: 020-30461600-609

Social Sites


Comments

मेरे लोन की NOC लेने के क्रम में

मैं विक्रम सिंह गुर्जर S/O रामकरन गुर्जर ग्राम मोतीपुर मोस्ट मिर्ज़ापुर तहसील गंगापुर सिटी जिला सवाई माधोपुर पिन कोड 32201 मेरा लोन नंबर RUM00300T
हैं जो कि मेरा लोन पूरा हो चुका हैं कृपया मुझे मेरी NOC देने की कृपया करे
धन्यवाद

For Bike N O C

In induslad bank my experience Bad because my bike completed Loan N O C for your Branch staff extra money Demand

Regarding complaint of jitendra sahu

Dear sir

Mere father ne tractor loan liya tha indus finance lalitpur branch se.jhansi bh jitendra sahu ne sare emi deposit kara li or mujse bola ki aap noc le jana ab.ye 2017 ki bat hai..tab se main NOC k liye bar bar phone laga raha hu..mujse 6 month bad bola gaya ki software kam nahi kar raha tha 6 month se to bata nahi paya.jab unka 6 month software chala to bola abhi aapke 10-14k baki hai deposit k liye. Main kaha kuch approval le lo..jab kuch month follow up liya to kuch nahi bataya.phir maine bolo jo deposit karna hai wo bata do lein aaj ek sal ho gaya nahi deposit ka amount bataya or na noc mili..mera phone tak nahi uthate..msg aa jata ki meeting me hu..6 month se jitendra sahu meeting me hi hai..main chahta hu in par action liya jaye .mera name. Hari raj singh hai..main rahne wala mauranipur ka hu