Indian Commodity Exchange (ICEX) Customer Care No. 1800 123 3899

Organization: 
Toll free Number(s): 
  • 1800 123 3899 (For Customer Support)

Email

  • customercare [at] icexindia [dot] com (For Customer Care)
  • info [at] icexindia [dot] com (For General Query)

Important Link

Branch Wise Officers Contacts

Sr.No. Location Contact Person Contact No.
1 Mumbai Mr Utkarsh Sharma 9051498882
2 Mumbai Mr Santosh Trivedi 9833733542
3 Chennai Mr B Natarajan 9600099851
4 Delhi Mr Saumyendu Choudhury 9910207076
5 Rajasthan Mr Mukesh Motwani 9314445138
6 Surat Mr Ravi Bhattar 9799354321
7 Surat Mr Abhishek Sharma 9038369016
8 East Mr Ishwar Agarwal 9831262559
9 Gujarat Mr Tejas Patel 9825007969
10 Madhya Pradesh Mr Subodh Singh 9009991035

Department Wise Contact Details

Sr.No. Department Contact No. Email Fax No.
1 Accounts 022-40381537 accounts_ops [at] icexindia [dot] com 022-40381511
2 Business Development 022-40381500 teambd [at] icexindia [dot] com 022-40381511
3 Career 022-40381517 hr [at] icexindia [dot] com 022-40381511
4 Circulars 022-40381555 icex-circular [at] icexindia [dot] com 022-40381512
5 Clearing & Settlement 022-40381540 cns [at] icexindia [dot] com 022-40381514
6 Compliance 022-40381500 compliance [at] icexindia [dot] com 022-40381511
7 CTCL 022-40381568 icexctcl [at] icexindia [dot] com 022-40381511
8 Customer Care 022-40381547 customercare [at] icexindia [dot] com 022-40381511
9 Delivery 022-40381540 delivery [at] icexindia [dot] com 022-40381514
10 Investor Grievance 022-40381546 grievance [at] icexindia [dot] com 022-40381511
11 Legal 022-40381500 legal [at] icexindia [dot] com 022-40381511
12 Membership 022-40381555 membership [at] icexindia [dot] com 022-40381512
13 Spot 022-40381543 spot [at] icexindia [dot] com 022-40381514
14 Technology 022-40381564 customercare [at] icexindia [dot] com 022-40381511
15 Trading 022-40381550 tns [at] icexindia [dot] com 022-40381513
16 Warehousing & Logistics 022-40381540 vault [at] icexindia [dot] com 022-40381514

Grievance Redressal

Level 1:

  • For any query/complaint you can call at 18001233899 or mail at info [at] icexindia [dot] com .
  • If your query is still not resolved then you can contact to the Grievance Officer at the details given below:
    Contact No.: 022-40381546
    Email: grievance [at] icexindia [dot] com
    Fax No.: 022-40381511
  • You can also fill this Complaint Form .

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Investor Grievance Department at the following details:
    Contact No.: 022-40381554, 022-40381525
    Email: grievance [at] icexindia [dot] com
    Address: Indian Commodity Exchange Ltd. Reliable
    Tech Park, 403-A, B-Wing, 4th Floor,
    Thane-Belapur Road Airoli, Navi Mumbai - 400708, India.
    Fax No.: 022-40381511

Level 3:

Offices Address

Sr.No. Office Contact No. Address
1 Registered Office 0261-2609960, 0261-3009960, 022-40381546 Office No.1002, 21st Century Business Centre,
Upper Ground Floor, Surat Ring Road, Surat, Gujarat-395007, India
2 Corporate Office 022-40381500,
Fax No.: 022-40381511
Reliable Tech Park, 403-A, B-Wing, 4th Floor, Thane-Belapur Road, Airoli (E), Navi Mumbai-400708, India

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