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IDBI Capital Customer Care No. 1800 200 3388

Updated on Thursday, 27 February 2025 - 5:41pm
Toll free Number(s): 
  • 1800 200 3388 (For Customer Support, Mon-Fri, 8:30am-7pm, Sat, 8:30am-7pm)
All India Number(s): 
  • 022-3913 5000 (For Support, Mon-Fri, 8:30am-7pm,Sat, 8:30am-7pm)
  • 022-3913 5001 (For Alternate Support)
Website: 
Official Website

IVRS Menu : 1800 200 3388 / 022-3913 5000 / 022-3913 5001

First select your preferred language

  • Press 1: For trade over phone
  • Press 2: For customer services
  • Press 3: For reporting of cyber attack incidents

Emails

  • custcare [at] idbidirect [dot] in (For General Enquiries)
  • info [at] idbidirect [dot] in (For Information)

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Important Links

Important Emails

Sr.No. Name  Email
1 Suggestion feedback [at] idbidirect [dot] in
2 Demat related Enquiries dp [at] idbicapital [dot] com
3 Demat related grievances dpredressal [at] idbicapital [dot] com
4 Stock Broking , Merchant Banking ,
Portfolio Manager related grievances		 redressal [at] idbicapital [dot] com

For Grievance Redressal

Level 1:

  • For any complaint/Query you can contact at 18002003388, 022-39135000, 022-39135001 and email at custcare [at] idbidirect [dot] in, redressal [at] idbicapital [dot] com, compliance [at] idbicapital [dot] com
    Address: IDBI Capital Markets and Securities Ltd.
    6th Floor, IDBI Tower, World Trade Centre,
    Cuffe Parade, Mumbai, 400005

Level 2:

  • If your query is not solved within 3 working days then you can contact to the officers at the details given below:
    Sr.No. Service Contact No. Email Address Timings
    1 Customer Care 022-43451518 custcare [at] idbidirect [dot] in 2nd Floor, Mittal court,
    Nariman Point , Mumbai 400021    		 Mon-Fri, 8:30am-5:30pm
    2 Grievance 022-43451552 escalation [at] idbidirect [dot] in 2nd Floor, Mittal court,
    Nariman Point , Mumbai 400021    		 Mon-Fri, 8:30am - 5:30pm
    3 Compliance Officer 022-40691907,
    022-40691762    		 compliance [at] idbicapital [dot] com
    redressal [at] idbicapital [dot] com    		 6th Floor, IDBI Tower,
    Cuffe Parade, Mumbai-400 005    		 Mon-Fri, 9:30am - 6:30pm
    4 CEO 022-40691801 md [at] idbicapital [dot] com 6th Floor, IDBI Tower,
    Cuffe Parade, Mumbai-400 005    		 Mon-Fri, 9:30am - 6:30pm

Level 3:

Download Forms

Address

IDBI Capital Markets and Securities Ltd.
6th Floor, IDBI Tower, World Trade Centre,
Cuffe Parade, Mumbai, 400005
Contact No. 022-40691700

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