Email

• fastag [dot] product [at] idbi [dot] co [dot] in (For Customer Care)

Important Link

• Frequently Asked Questions

For Complaint

Level 1:

• For any query/complaint, you can contact at 18002661962 or mail at fastag [dot] product [at] idbi [dot] co [dot] in .

Level 2:

• If your query is not resolved, then you can escalate the issue at the details given below:
  

  Level	Name	Email
  1	Smt Yaggadi Vani	vani [dot] yaggadi [at] idbi [dot] co [dot] in
  2	Shri Prabhat Kumar	prabhat [dot] kumr [at] idbi [dot] co [dot] in
  3	Shri Dileep Kumar Mishra	dileep [dot] mishra [at] idbi [dot] co [dot] in

Level 3:

• If your query is still not resolved or you face any issues or rude behavior at the toll plaza then you can call National Highway Helpline No. at 1033 or mail at etc [dot] nodal [at] ihmcl [dot] com .