IDBI Bank Customer Care No. 1800 22 1070

Organization: 
Toll free Number(s): 
  • 1800 22 1070 (Customer Support, 24x7 service)
  • 1800 209 4324 (Another Customer Support, 24x7 service)
  • 1800 425 7600 (For Hotlisting of Credit Cards/Queries/Complaints, 24x7 service)
  • 1800 22 6999 (Debit Card Blocking)
  • 1800 208 1947 (Credit card rewards-Monday –Saturday 9 am to 6 pm)
  • 1800 843 1133 (Missed call - Mini Statement)
  • 1800 843 1122 (Missed call - Balance Enquiry)
All India Number(s): 
  • 022-6690 8401 (For Hotlisting of Credit Cards/Queries/Complaints, 24x7 service)
  • 88600 45678 (WhatsApp Banking, 24/7 x 365)
  • 022-6771 9100 (Phone Banking)
  • 022-4042 6013 (Non Toll Free Credit Card)
  • +91-22-677 19100 (For outside India customers)
  • 5676777 (SMS BLOCK, For Debit Card Blocking)
  • 9220-800-800 (SMS "IDBICARE")
  • 9820-346-920 (SMS Banking)
  • 9821-043-718 (SMS Banking)

IVRS Menu- 1800 209 4324 / 1800 22 1070 (Phone Banking Services)

After select Preferred language: Hindi, English, Marathi, Others

  • Press 1- To block debit card or other digital channels and for other card services
  • Press 2- To generate Atm pin/reset IVR language /T-pin
  • Press 3- For Bank account services
  • Press 4- For loan, demat, and NPS
    • Press 1-For Information on your loan account
    • Press 2- For demat account information
    • Press 3- For information on national Pension Scheme
    • Press 8- To return to the previous menu
    • Press 0- To return to the main menu
    • Press 9- To speak to the phone banking executive
  • Press 5- For interest rate , branch or Atm location and complaint registration.

Emails

  • customercare [at] idbi [dot] co [dot] in (customer care support)
  • idbicards [at] idbi [dot] co [dot] in (for credit card Block/queries/compliants)
  • membersupport [at] idbidelight [dot] com  (For credit card rewards point related Queries/Complaints)
  • nri [at] idbi [dot] co [dot] in (For NRI)

Important Links

Install App

SMS Format/Banking keywards

Type the below keywords and Send to 5676777 or 9820346920 / 9821043718

Services Keywords
Status Of Registration
  • SMS as REG <Space>Account Number
    • REG < space > 18704xxx138989
De-Registration
  • SMS as DEL< Space >Account Number
    • DEL < space > 18704xxx138989
If you want to change a
Registered Account number
  • SMS as REG< Space >Account Number
    • REG < Space >1036651xxxxx892 
Debit card block through SMS

In case you remember your Card Number

  • SMS BLOCK < Customer ID > < Card Number >

In case you do not remember your Card Number

  • SMS BLOCK < Customer ID >
Account Related Information
Balance enquiry BAL Customerid Pin [account Number]
Fixed deposits enquiry FD Customerid Pin [account Number]
Last 3 Transactions
TXN Customerid Pin [account Number]
Cheque Payment Status
(to ascertain whether the cheque is paid or not)
CPS Customerid Pin Cheque Number [account Number]
Request for cheque book CBR customerid pin number of leaves p/m [account number]
Request for statement one can u.se this
reference number to check the status of the request any time.
The bank mails the
statement of account.
STM Customerid Pin From-date-to-date [account Number]
Change of PIN CPN Customerid Oldpin Newpin
 SMS Banking - Demat Enquiry
Free balance Holdings  (Passing the customer ID) DB Customerid Pin
Starts With [dpm Client Id]
Last two Transactions DT CUSTOMERID PIN
 SMS Banking - Bill Payment
Pending Bills GETBILL customerid pin [payeeid]
Pay Bill PAYBILL customerid pin billid
Registered Billers MYBILLERS customerid pin
 SMS Banking - Supplementary operations
Change Primary Account CPA customerid pin account number
Help Help

Banking Complaints / Grievance & Redressal Cell

Level 1

  • Speak to phone banking officials
    • Toll Free numbers: 18002094324/ 1800221070
    • Non Toll Free Number: 022-67719100
    • Contact number for outside India customers: +91-22-67719100
    • Debit Card Hot listing number: 1800226999
    • Send SMS "IDBICARE" to 9220800800 and we will call you
  • Fill an online Complaint form
  • You can write to
    • Email: customercare [at] idbi [dot] co [dot] in
    •  Customer Care Centre, IDBI Bank Ltd.
      19th floor, IDBI Tower, WTC Complex,
      Cuffe Parade, Colaba. Mumbai 400 005.

When a complaint is registered through any one of the above channels, a unique Complaint ID will be generated.
In case of non-receipt of reply within 8 working days of Customer registering the complaint or unsatisfactory reply, customer can escalate complaint to Level II using Complaint Id.

Level 2

  • If your complaint is not resolved satisfactorily within 8 working days of Customer may approach the
    Grievance Redressal Officers (GRO- Given below table) between 10 a.m. to 6 p.m. from Mon to Sat
    (Except 2nd and 4th Saturday of the month)
  • Escalate your complaint for an unsatisfactory reply if not resolved within 11 days.

Grievance Redressal Officer (GRO)

Zonal Office Name & Contact Details Jurisdiction Office
Delhi  Shri Manoj Kumar
General Manager & GRO 
Tel no: 011-66083100
E-mail: gro [dot] delhi [at] idbi [dot] co [dot] in
Delhi & NCR, Rajasthan Delhi Zone
1st Floor, Videocon Tower, E-1,
Jhandewalan Extension,
New Delhi Pin :110055 Delhi (UT - NCT)
Chandigarh Shri Jitendra Kumar Singh 
General Manager & GRO 
Tel No: 0172-5081500
E-mail: gro [dot] chandigarh [at] idbi [dot] co [dot] in
Chandigarh (UT), Punjab,
Haryana, Himachal Pradesh,
Jammu & Kashmir
Chandigarh Zone
SCO 72-73,
Sector 17 - B,
Chandigarh 
Pin: 160017
Lucknow Shri Ashutosh Kumar 
General Manager & GRO 
Tel No:  0522-4502060
E-mail: gro [dot] lucknow [at] idbi [dot] co [dot] in
Uttar Pradesh
(except NCR) & Uttarakhand
Lucknow Zone
UPCB Building,
2, M.G. Road
Lucknow 226 001
 Kolkata Shri Ghazi Islam 
General Manager & GRO
Tel No: 033-66557800
E-mail: gro [dot] kolkata [at] idbi [dot] co [dot] in
West Bengal, Bihar,
North East States
Kolkata Zone 
44, Shakespeare Sarani, PB No 16102,
Kolkata, West Bengal 
Pin: 700017
Bhubaneswar Shri Rabi Narayan Patra 
General Manager & GRO
Tel No: 0674-6616535
Email: gro [dot] bhubaneswar [at] idbi [dot] co [dot] in
Odisha, Chhattisgarh Bhubaneswar Zone
IDBI House, Janpath
Ground Floor,
Unit -IX
Bhubaneshwar , Odisha
Pin: 751022
Patna Shri Navin Kumar 
General Manager & GRO 
Email: gro [dot] patna [at] idbi [dot] co [dot] in
Bihar, Jharkhand Patna Zone
Third Floor, Sai Corporate Park Rukanpura,
Bailey Road Patna, Bihar Pin :800014
Mumbai Shri Raj Kumar Singh  
General Manager & GRO
Tel No: 022-61279393
-mail: gro [dot] mumbai [at] idbi [dot] co [dot] in
Mumbai, Nashik Mumbai Zone
2nd Floor, A, B & C wings,
Mittal Court, Nariman Point, Mumbai
Pin: 400021
Nagpur Shri Asit Parhi 
General Manager & GRO
Tel No: 0674-6616545
E-mail: gro [dot] nagpur [at] idbi [dot] co [dot] in
Eastern Maharashtra Nagpur Zone  
Salasar Prestige, 1st floor, Plot no 1/A,
off WHC road, Dharampeth Nagpur
Pin: 440010
Ahmedabad Shri Dubey Ankur 
General Manager & GRO
Tel No: 079-66072794/
079-66072806
Email: gro [dot] ahmedabad [at] idbi [dot] co [dot] in
Gujarat, Dadra & Nagar
Haveli and Daman & Diu
Ahmedabad Zone   
IDBI Complex,
Lal Bungalows,
Off CG Road,
Ahmedabad 
Pin: 380006
Pune Shri Rajesh Shivarkar 
General Manager & GRO
Tel No: 020-25672259
E-mail: gro [dot] pune [at] idbi [dot] co [dot] in
Pune, Satara, Kolhapur,
Sangli Districts & State of Goa
Pune Zone
IDBI House, Fourth Floor
Dynaneshwar Paduka Chowk
Fergusson College Road, Shivaji Nagar
Pune Pin :411004
Bhopal Shri Sanjay S Kumar 
General Manager & GRO 
Tel No: 0755-4027022
Email: gro [dot] bhopal [at] idbi [dot] co [dot] in
Madhya Pradesh Bhopal Zone
Centre Point Commercial Complex,
First Floor, T T Nagar, Pin :462003
Chennai Shri Karimlal Evaram 
General Manager & GRO
Tel No: 044-22202021
E-mail: gro [dot] chennai [at] idbi [dot] co [dot] in
Tamil Nadu, Puducherry
and Andaman & Nicobar
Chennai Zone 
115 Anna Salai, Saidapet,
Chennai 600015
Bengaluru Shri Venugopal N 
General Manager & GRO 
Tel No: 080-61451311  
E-mail: gro [dot] bengaluru [at] idbi [dot] co [dot] in
Karnataka, Kerala Bengaluru Zone
IDBI House,
58 Mission Road,
Bangalore, Karnataka
Pin: 560027
Hyderabad Shri V. Vasudevan
General Manager & GRO
Tel No: 040-67694153
E-mail: gro [dot] hyderabad [at] idbi [dot] co [dot] in
Telangana, Andhra Pradesh Hyderabad Zone
D. Num 5-9-89/1 and 2,
Chapel Road,
P. B. Num 370,
Hyderabad Pin :500001

Level 3

  • Further, if your complaint is not resolved satisfactorily within 11 working days of your registering the
    complaint, you may approach the Principal Nodal Officer (PNO) between 10 a.m. to 6 p.m. from
    Monday to Saturday (Except 2nd and 4th Saturday of the month) :

For escalation of your grievance to Principal Nodal Officer (PNO), Please contact

Designation Name & Contact Details Jurisdiction Office
Principal Nodal Officer
(PNO)
Smt. Jayati Chakraborty
General Manager & PNO
Tel no: 022-66552143
Pan India IDBI Bank Ltd.
Customer Care Centre,
19th Floor, D Wing, IDBI Tower,
WTC Complex, Cuffe Parade,
Mumbai -400 005

Address & Area of Operation of Banking Ombudsmen

Debts Recovery Appellate Tribunals - Nodal Officer

Name of the
DRTs / DRAT
Nodal Officer Address Landline Mobile Email Adress of DRT / DRAT
Chennai
DRT I, II, III
And DRAT
Kum. Parvathy
P Nair
115, Anna Salai, Saidapet,
Post Bag No 805,
Chennai 600 015
044-22202195 9958912397 parvathy [dot] nair [at] idbi [dot] co [dot] in DRT-4th,5th and 6th Floor,
Spencer Tower, 770-A, Anna Salai,
Chennai - 600002 DRAT- 4th Floor,
Indian Bank Circle Office 55,
Ethiraj Salai, Chennai - 600 008
Bangaluru
DRT I And II
Smt. Esha Tyagi IDBI House, 58 Mission
Road, Bengaluru Pin :560027
080-61451134 9833905954 esha [dot] tyagi [at] idbi [dot] co [dot] in 1st Floor, Jeevan Mangal Building,
No. 4 Residency Road,
Bangalore - 560025
Bangaluru
DRT I And II
Smt. Esha Tyagi IDBI House, 58 Mission
Road, Bengaluru Pin :560027
080-61451134 9833905954 1st Floor, Jeevan Mangal Building,
No. 4 Residency Road,
Bangalore - 560025
Hyderabad
DRT I And II
Shri Jitesh
Dhanrajani
D.Num 5-9-89/1 and 2,
Chapel Road, P.B No. 370,
Hyderabad 500001.
040-67694041 9630578540 jitesh [dot] d [at] idbi [dot] co [dot] in DRT - I , 3rd floor Triveni Complex,
Abids, Hyderabad- 500001 and
DRT - II, 1st Floor, Triveni Complex,
Abids, Hyderabad- 500001
Hyderabad
DRT I And II
Shri Jitesh
Dhanrajani
D.Num 5-9-89/1 and 2,
Chapel Road, P.B No. 370,
Hyderabad 500001.
040-67694041 9630578540 DRT - I , 3rd floor Triveni Complex,
Abids, Hyderabad- 500001 and
DRT - II, 1st Floor, Triveni Complex,
Abids, Hyderabad- 500001
Vishakhapatnam
DRT
Shri Bharothu
Venugopal
Pydah Chambers, 9- 14-15,
VIP Road, Siripuram,
Vishakapatnam, Pin - 530003.
0891-2871905 8500018983 bharothu [dot] gopal [at] idbi [dot] co [dot] in Srinarayana Bhawan, Saibaba Street,
Daba Garden, Visakhapatanam - 530020
Mumbai DRT I
And DRAT
Shri Pawan
Kumar Singh
IDBI Towers,World Trade
Center Complex,Cuffe Parade,
Colaba,Mumbai Pin :400005
022-66194270 9555442440 pawansingh [dot] s [at] idbi [dot] co [dot] in 1st and 2nd Floor, Telephone Bhavan,
Colaba Market, Colaba, Mumbai- 400 005
Mumbai
DRT II And III
Smt. Komal Singh IDBI Towers,World Trade
Center Complex,Cuffe Parade,
Colaba,Mumbai Pin :400005
022-66553119 9892828451 komal [dot] singh [at] idbi [dot] co [dot] in DRT-II -3rd Floor, Telephone Bhavan,
Colaba Market, Colaba, Mumbai- 400 005
DRT-III- 1st Floor, MTNL Telephone
Exchange Building, Sector - 30A, Vashi,
Navi Mumbai 400 705
Mumbai
DRT II And III
Smt. Komal Singh IDBI Towers,World Trade
Center Complex,Cuffe Parade,
Colaba,Mumbai Pin :400005
022-66553119 9892828451 DRT-II -3rd Floor, Telephone Bhavan,
Colaba Market, Colaba, Mumbai- 400 005
DRT-III- 1st Floor, MTNL Telephone
Exchange Building, Sector - 30A, Vashi,
Navi Mumbai 400 705
Nagpur DRT Shri Ravi
Tulsiram Deotale
RBG West II Zonal Office,
Dharampeth, Salasar Prestige,
1st Floor, Plot No.-1/A,
Off WHC Road, Dharampeth
Nagpur Pin :440010.
0712-6659119 9920609909 ravi [dot] deotale [at] idbi [dot] co [dot] in 2nd Floor, C.G.O Complex, B-Block,
Seminary Hills, Nagpur - 440 006
Aurangabad
DRT
Ms. Samidha
Bhimrao Kose
IMA Hall, Near Shani Mandir,
Vivekanand College Road,
Kesarsinghpura, Samarthnagar,
Aurangabad ,Pin - 431001.
022-66552724 7875368567 samidha [dot] kose [at] idbi [dot] co [dot] in Jeevan Suman, L.I.C. Building,
Plot No.3, N-5, CIDCO,
Aurangabad 431003
Ahmedabad
DRT I And II
Shri Dushyant
Bairwa
IDBI Complex, Lal Bungalows,
Off C G Road,
Ahmedabad 380 006
079-66072768 8764339701 dushyant [dot] bairwa [at] idbi [dot] co [dot] in 1st and 2nd Floor, Bhikhubhai Chambers,
Opp. Dipak Petrol Pump, Ellisbridge,
Paladi, Ahmedabad - 380006.
Jabalpur
DRT
Shri Gaurav
Vikey
Virmani House,
Opp Manas Bhawan,
Wright Town, Jabalpur,
Pin - 482001.
  8770033736 gourav [dot] vikey [at] idbi [dot] co [dot] in Shanti Kunj, H. No. 797/II, 2nd Floor,
South Civil Lines, Jabalpur - 482001
Delhi
DRT I ,II, III
And DRAT
Smt. Heena
Choudhary
1st Floor, Videocon Tower,
E-1, Jhandewalan Extension,
New Delhi,Pin - 110055.
011-66083055 7780707051 heena [dot] choudhary [at] idbi [dot] co [dot] in DRT-I, II And III4th Floor, Jeevan
Tara Building, 10, Parliament Street,
New Delhi-110001 DRAT- Apartment
No-318, 3rd Floor, Samrat Hotel,
Chanakyapuri, New Delhi-110021
Jaipur DRT Shri Manoj
Kumar Meena
Tonk Road, Showroom
No 2 And 3, Sunny Paradise,
Near Kamal And Co, Jaipur,
Pin - 302015.
  7891875893 manojmeena [at] idbi [dot] co [dot] in SFE ¾, Nehru Place, Tonk Road,
Jaipur302015
Chandigarh
DRT I, II
And III
Shri Gulab Singh Sector17,Chandigar h,
SCO 72-73, Sector 17 - B,
Chandigarh :160017
  9418837933 gulabsingh [at] idbi [dot] co [dot] in 1st and 2nd Floor, SCO No: 33-34-35,
Sector 17-A, Chandigarh -160 017
Cuttack
DRT
Ms. Dana
Misha R Marak
IDBI House, 2nd floor,
Janpath, Bhubaneshwar
Pin :751022,Odisha
0674-6616716 9971970153 dana [dot] marak [at] idbi [dot] co [dot] in C-71, Sector - 7, CDA,
Cuttack - 753014
Guwahati
DRT
Shri Oville
Colson Lyngwa
IDBI Building, G.S.Road,
Guwahati 781 005.
0361-7141126 9004025371 oville [dot] lyngwa [at] idbi [dot] co [dot] in Debt Recovery Tribunal, Guwahati
Suwarna Bhawan, H. No 12,
New Town Path G.s road, Ulubari,
Guwahati-781007 Assam.
Lucknow
DRT
Shri Somender
Chandel
UPCB Building, 2, M.G.
Road, Lucknow Pin: 226001
  9805330744 somender [dot] chandel [at] idbi [dot] co [dot] in 600/1, University Road,
Near Hanuman Setu Mandir,
Lucknow - 226007
Dehradun
DRT L
Shri Somender
Chandel
UPCB Building, 2, M.G.
Road, Lucknow Pin: 226001
  9805330744 somender [dot] chandel [at] idbi [dot] co [dot] in Second Floor, Paras Tower,
Saharanpur Road, Majra,
Dehradun, Uttrakhand, 248171
Allahabad DRT
And DRAT
Shri Somender
Chandel
UPCB Building, 2, M.G.
Road, Lucknow Pin: 226001
- 9805330744 somender [dot] chandel [at] idbi [dot] co [dot] in DRT - 9/2 A, Pannalal Raod,
Prayagraj ( erstwhile Allahabad),
Uttar Pradesh 211002 DRAT -
147-A- 58/1, Jawaharlal Nehru Road,
Tagore Town, Prayagraj,
Uttar Pradesh, 211002
Kolkata
DRT I, II, III
And DRAT
Shri Bal Krishna
Tripathi
44, Shakespeare Sarani,
PB No. 16102, Kolkata
Pin: 700017
033-66557742 8420108612 bal [dot] tripathi [at] idbi [dot] co [dot] in DRT-I, II And III- 9th, 7th and 8th
Floor, Jeevansudha Building, 42C,
Jawaharlal Neheru Road,
Kolkata- 700071 DRAT- 9,
Old Post Office Street, 7th Floor,
Kolkata- 700001

Recovery of Debts and Bankruptcy

Name of the
DRTs /
DRAT
Proposed
Nodal Officer
Address Landline Mobile Email Adress of
DRT / DRAT
Coimbatore Shri.V.Sureshkumar Regional Office,
IDBI Bank,
72, May Flower"E"
Castle,
Dr.Balasundaram
Road,
Off.Avinashi
Road,
ATT Colony,
Coimbatore -641 018
0422-4299022 9916166444 v [dot] sureshkumar [at] idbi [dot] co [dot] in 2nd Floor,
Jawan's Bhawan,
TB Raod,
Coimbtore-641018
Ernakulam I Smt. Radhika
Krishnan
Panampilly Nagar,
Post Bag Num 4253,
Kochi Pin :682036
Kerala
0484-2322060/
0484-2322062/
0484-2322063 /
0484-2322064
8111971999 radhika [dot] krishnan [at] idbi [dot] co [dot] in 5th Floor,
KSHB Building,
Panampilly Nagar,
Cochin - 682036
Ernakulam II Smt.Lakshmi
S Kumar K
Panampilly Nagar,
Post Bag Num 4253,
Kochi Pin :682036
Kerala
0484- 2322060/
0484- 2322062/
0484- 2322063/
0484- 2322064
9633392080 lakshmi [dot] kumar [at] idbi [dot] co [dot] in Debts Recovery
Tribunal-2,
KSHB Building,
1st Floor,
Panampilly Nagar,
Ernakulam,
Kerala - 682036
Madurai Shri Ramasamy
Muthukamatchi
1/1,Karthik Raja
Complex
Vinayaga Nagar
KK Nagar Madurai
Pin :625020
Tamil Nadu
0452-4346114 9629442244 muthu [dot] sriram [at] idbi [dot] co [dot] in 4/168, Kalyani Towers,
Madurai- Melur Raod,
Udhangudi, Madurai
Patna 1) Vijay Kumar Sinha
2) Manoj Kumar
1)Patna- Kashi
Place,
Ground Floor,
Kashi Place
Complex, Dak
Bungalow
Road Patna
Pin :800001,
Bihar.
2)Uma Complex,
Ground Floor,
Fraser Road,
Post Box No
183, Patna
Pin :800001
Bihar.
0612-6690777 1)9971918690
2)7990371946
1)vijaykumar [dot] sinha [at] idbi [dot] co [dot] in/
2)manojkuma [at] idbi [dot] co [dot] in
2 nd floor, A,B
And F Wing
Krpuri Sadan,
Ashiana Digha
Road Patna 800025
Ranchi 1) Shri Ranjan Bhushan
2) Shri Shashi Ranjan
2nd floor
,City Plaza,
Above Reliance
Digital,
Main Road,
Ranchi,
Pin :834001
Jharkhand.
0651-2332053 1)9766794623
2)7977489590
1)ranjan [dot] bhushan [at] idbi [dot] co [dot] in
2)ranjan [dot] shashi [at] idbi [dot] co [dot] in
5th Floor,
Pragati Sadan,
Kutchery Chowk,
Ranchi
Siliguri Shri Rakesh Saha IDBI Bank Ltd,
Regional
Office, Nanak
Complex
4th Floor,
Sevoke Road,
Siliguri 734001
0353-2430412 9088202628 rakesh [dot] saha [at] idbi [dot] co [dot] in Debts Recovery
Tribunal-
Siliguri, 2nd Floor,
PCM Tower,
2nd Mile,
Sevoke Road,
Siliguri-734001
Pune RBG Pune, ZO
(Support)
IDBI House,
Dynaneshwar
Paduka Chowk
Fergusson
College Road
Pune
Pin :411004
020-66004101 Pmt Commercial
Bldg, No. 1,
Shankar Seth Road,
Swargate,
Pune- 411042

Pension Grievance Redressal

Contact No.: 022-66552761/ 022-66908489/ 022-66908534
Email: scss [dot] pension [at] idbi [dot] co [dot] in

 Zonal Pension Nodal Officers [PNOs] 

Designated Name & Contact Details Reviewing Officer Zonal Office Jurisdiction Office
Pension
Nodal Officer
Shri Subhash Kumar
Dy.General Manager & PNO
Email : subhash [dot] kumar [at] idbi [dot] co [dot] in
Tel - 011-25807111
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
New Delhi Delhi & NCR
and Rajasthan
Tewari House, 11-B, 8- Pusa Road,
New Delhi Pin: 110005
Pension
Nodal Officer
Shri Sanjeev Kumar
DGM & PNO
Email: sanjeev [at] idbi [dot] co [dot] in
Tel - 9779152215
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Chandigarh Punjab, Haryana,
Himachal Pradesh,
J&K and Ladakh
SCO 72-73, Sector 17-B,
Chandigarh Pin: 160017
Pension
Nodal Officer
Shri Dipyaman Bose
Dy.General Manager & PNO
Email: dipyaman [dot] bose [at] idbi [dot] co [dot] in
Tel - 033-66557631
Shri Arun Kumar Panda
General Manager
Email: arun_panda [at] idbi [dot] co [dot] in
Tel - 033-66557728
Kolkata West Bengal and North
Eastern States
44, Shakespeare Sarani,
PB No 16102,
Kolkata,
West Bengal Pin: 700017
Pension
Nodal Officer
Shri Purnachandra Rao Pedaprolu
DGM & PNO
Email: pr [dot] pedaprolu [at] idbi [dot] co [dot] in
Mob - 7036070369
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Bhubaneswar Odisha, Chhatishgarh Plot No. 476-477, 1st Floor,
Crescent Tower,
Bomikhal, Cuttack Road,
Bhubvabeshwar,
Odisha PIN: 751010
Pension
Nodal Officer
Shri Jaideep Pal
Dy.General Manager & PNO
Email: j [dot] pal [at] idbi [dot] co [dot] in
Tel - 022-66243195
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Mumbai Mumbai and Nashik IDBI Towers, WTC Complex,
Cuffe Parade, Colaba
, Mumbai PIN: 400005
Pension
Nodal Officer
Shri. Prashant Shenoy
DGM & PNO
Email: prashant [dot] shenoy [at] idbi [dot] co [dot] in
Tel - 9821708503
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Nagpur Maharashtra
(Excluding Mumbai
and Pune)
Gupta House Plot no 1 Ravindra
Nath Tagore Marg,
Civil Lines Nagpur,
Maharashtra Pin: 440001
Pension
Nodal Officer
Smt. Aparna Vhatkar
DGM & PNO
Email: ap [dot] vhatkar [at] idbi [dot] co [dot] in
Tel - 9833502847

Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290

Ahmedabad Gujarat, Dadra Nagar
Haveli and Daman & Diu
IDBI Complex, Lal Bungalows,
Off CG Road,
Ahmedabad,
Gujarat Pin: 380006
Pension
Nodal Officer
Shri Ghananeel Gajanan Asgekar
Dy.General Manager & PNO
Email:ghananeel [dot] asgekar [at] idbi [dot] co [dot] in
Tel - 8655001414
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Pune Districts of Maharashtra
covering Pune,
Satara, Sangli,
Pune-Kolhapur,
Ratnagiri,
Sindhudurg and Goa
Pride House, 2nd Floor,
University Road,
Ganesh Khind,
Shivajinagar, Pune,
Maharashtra Pin: 411016
Pension
Nodal Officer
Shri H Nilakantha Patro
Dy.General Manager & PNO
Email: hn [dot] patro [at] idbi [dot] co [dot] in
Tel - 044-22202219
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Chennai Tamil Nadu, Puducherry,
Andaman & Nicobar
115, Anna Salai, Saidapet Post
Bag No. 805 Chennai,
Tamil Nadu Pin: 600015
Pension
Nodal Officer
Shri. Sangamashwar S Nanjalli
DGM & PNO,
Email: n [dot] sangamashwar [at] idbi [dot] co [dot] in
Tel - 9035004385
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Bengaluru Kerala and Karnataka IDBI House,
58 Mission Road, Bangalore,
Karnataka Pin: 560027
Pension
Nodal Officer

Shri Sunil Rao
Dy.General Manager & PNO
Email: r_sunil [at] idbi [dot] co [dot] in
Tel - 040-67694022

Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Hyderabad Telangana and
Andhra Pradesh
D. Num 5-9-89/1 and 2,
Chapel Road,
P. B. Num 370, Hyderabad,
Telangana Pin :500001
Pension
Nodal Officer
Smt Sarika Bhadauria
Dy. General Manager & PNO
Email: sarika [dot] bhadauria [at] idbi [dot] co [dot] in
Tel - 0522-4918801
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Lucknow Uttar Pradesh
(excluding NCR)
and Uttarakhand
CP-12, Viraj Khand,
Gomti Nagar,
Lucknow,
Uttar Pradesh PIN 226010
Pension
Nodal Officer
Shri Manoj Malviya
DGM & PNO
Email : manoj [dot] malviya [at] idbi [dot] co [dot] in
Tel - 0755-4027051
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Madhya
Pradesh
Bhopal, Gwalior,Indore,
Jabalpur
Centre Point Commerical
Complex ,
First Floor, TT Nagar,
New Market Bhopal
Pin : 462003
Pension
Nodal officer
Shri Abhishek Kumar
AGM & PNO
Email : abhi [dot] kumar [at] idbi [dot] co [dot] in
Tel - 8458855001
Smt Priya Talreja
General Manager
Email: priya [dot] talreja [at] idbi [dot] co [dot] in
Tel - 022-66194290
Patna Patna, Ranchi, Bhagalpur,
Jamshedpur, Muzaffarpur
Sai Corporate Park, Third Floor,
Rukanpura, Bailey Raod,
Patna 800014

 In case your grievance is not resolved satisfactorily within 8 working days of your registering the complaint, you may contact officers at the Centralised Pension Processing Centre (CPPC), Belapur.

Name Number Email Address
Smt. Harleen Kaur 022-66908487 harleen [dot] kaur [at] idbi [dot] co [dot] in Central Pension Processing Cell,
6th Floor, Annex Building,
IDBI Bank Ltd, Sector 11,
Plot 39-41, CBD Bela pur,
Navi Mumbai, Maharashtra -400614.
Smt. Shreshtha Paul 022-66908534 shreshtha [dot] paul [at] idbi [dot] co [dot] in Central Pension Processing
Cell, 6th Floor, Annex Building,
IDBI Bank Ltd, Sector 11,
Plot 39-41, CBD Bela pur,
Navi Mumbai, Maharashtra -400614.
Shri Satyendra
Kumar Sharma
022-66908489 satyendra [dot] sharma [at] idbi [dot] co [dot] in Central Pension Processing Cell,
6th Floor, Annex Building,
IDBI Bank Ltd, Sector 11,
Plot 39-41, CBD Bela pur,
Navi Mumbai, Maharashtra -400614.

For RTGS-NEFT (Customer Facilitation Centres)

Registred Office

IDBI Bank Ltd. 
IDBI Tower, WTC Complex,
Cuffe Parade, Colaba, Mumbai 400005.
Ph: 022-66553355

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