ICICI Lombard Toll Free No. 1800 2666

Organization:

ICICI Lombard Ltd.

Toll free Number(s):

1800 2666 (Customer Support Available, 24x7)
1800 103 2292 (For existing policyholder of erstwhile Bharti AXA General Insurance)
1800 266 9725 (For Crop insurance)

All India Number(s):

86 55 222 666 (Contact Support, Chargeable)
773 82 82 666 (WhatsApp Support)

Website:

Official Website

IVRS Menu For 1800 2666

First Selected Language,

Press 1: Hindi
Press 2: English

After select Prefered language,

Press 1: For information related to existing policy
Press 2: To buy new ICICI Lombard policy
Press 3: To renew your existing policy
- Press 1: For Two Wheeler Policy
- Press 2: For any other moto policy
- Press 3: For health policy
- Press *: To go back to the previous menu
- Press #: To go back to the main menu
- After Press 1,2,3 Key Call Will Be Transfer To The Customer Care Executive
Press 4: If you are an agent or broker or want to become an agent

Emails

customersupport [at] icicilombard [dot] com (Customer Support )

Important Links

Apps

All India Insurance Helpline Number

Category	Contact No.	Toll Free/Chargeable	Contact For & Accessibility
For policy purchase, service and claims	1800 2666	Toll free	Accessible within India
Alternate no. for policy purchase, service & claims	+91 40 6627 3505	Chargeable	Accessible from J&K/International numbers
NRI customers	+91 40 6627 3505	Chargeable	Policy purchase USA/UK/Canada/Other Countries
International Travel Insurance	+91 40 6627 3505	Chargeable	Policy extension when customer is in International location
International Travel Insurance	+1 844 871 1200	Chargeable	Claim intimation from USA and Canada
International Travel Insurance	+91 124 4498778	Chargeable	Claim intimation from rest of the world (excluding USA and Canada)
International Travel Insurance	1800 102 5721	Toll free	Claim intimation from India
Grievance redressal	1800 2666	Toll free
Crop Insurance	1800 266 9725	Toll free	Pradhan Mantri Fasal Bima Yojana
Senior citizens	1800 2666	Toll free

Grievance Redressal

Step 1:

For Crop Insurance call toll free at 1800 2666
For Senior Citizens,Call toll free at 1800 266 9725
For Customer Support Call toll free at 1800 2666
Email: customersupport [at] icicilombard [dot] com For all your service requests
Address: Customer Support,ICICI Lombard General Insurance
Co. Ltd.Ground floor- Interface 11,
Sixth floor- Interface 16 ,
Office no 601 & 602,
New linking RoadMalad (West),
Mumbai-400064
Register Your Complaint/Service request
Self Help

Step 2:

If the resolution you received does not meet your expectations, Contact
Deputy Vice President-Customer Support between Monday to Friday (10 am to 7 pm)
Ph: 022-68170391 9:30am to 6:30pm

Step 3

If you are still not satisfied with the resolution provided, Contact
Head-Customer Support between Monday to Friday (10 am to 7 pm)

Step 4:

If after having followed Steps 1, 2 and 3 your issue remains unresolved, you may approach the
Insurance Ombudsman for Redressal.

Contact details for Bharti AXA GIC customers

If you are an existing policyholder of erstwhile Bharti AXA General Insurance you can contact:

Phone helpline: 1800-103-2292 (toll-free)
8505883311 (WhatsApp support)
Email : customersupportba [at] icicilombard [dot] com
Crop Insurance support : 1800-103-7712

International Travel Insurance:

Group: claims [at] trawelltagindia [dot] com; +91-22-66022670/ +91-22-40901544
Individual and student: ba [dot] travel [at] bhartiassistance [dot] co [dot] in; +91-11-42221400

Renewals and Claims :

Ph: 1800-103-2292 (toll-free)
Email: customersupportba [at] icicilombard [dot] com

Customer Support

ICICI Lombard General Insurance
Co. Ltd. Ground floor- Interface 11,
Sixth floor- Interface 16 ,
Office no 601 & 602,
New linking Road,
Malad (West),
Mumbai - 400064.

Registered Address

ICICI Lombard House
414, P.Balu Marg,
Off Veer Sawarkar Marg,
near Siddhivinayak Temple, Prabhadevi
Mumbai-400025.
Fax no - 022-61961323

Social Sites

Comments

Sat, 23/05/2020 - 9:55am — Aakash Tiwari (not verified)

Policy number

Dear
Sir/mam
Subject.policy number

I have not yet provided my policy number, please give me my policy
Number to be shared

Thank You

Wed, 01/01/2020 - 1:43pm — Veenesh kumar (not verified)

for new agent

hello sir/mam
Mai veenesh kumar from kanpur uttar pradesh sir mai vehicle insurance ki agency lena chahata hun iske liye mujhe kya krna hoga

India Customer Care