ICICI Direct Customer Care No. 1860 123 1122

Organization:

icicidirect.com

All India Number(s):

1860 123 1122 (For Customer Support, Mon-Sun, 8am-12am)
022-3355 1122 (Alternate Customer Support, Mon-Sun, 8am-12am)
022-4133 0660 (For Call & Trade Support, Mon-Fri, 8am-7pm)
98333 30151 (For WhatsApp Support, 24*7)

International Numbers:

+91-22 3914 0422 (For NRI Customer Support, Mon-Sun, 9am-9am, IST)

Website:

Official Website

iOS App:

ICICI Direct-Stocks F&O MF IPO

Android App:

ICICI Direct-Stocks F&O MF IPO

IVRS Menu: 1860 123 1122 / 022-3355 1122

Press 1: To report cyber related issue
Press 2: To Continue
- Press 1: For placing an order
- Press 2: For query on ICICI direct.com account
- Press 3: To open a new ICICI direct account or if you have already applied for an account

Email

helpdesk [at] icicidirect [dot] com (For Helpdesk Support)

Important Links

Important Emails

Sr No.	Service	Email
1	For Mutual Fund Advisory	mfadvisory [at] icicisecurities [dot] com
2	For Cyber Security	ciso [at] icicisecurities [dot] com
3	For Financial Learning	learning [at] icicisecurities [dot] com

Grievance Redressal

Level 1:

For any query/complaint you can call at 18601231122, 022-33551122 or mail at helpdesk [at] icicidirect [dot] com .

Level 2:

If your query is still not resolved or you are not satisfied with the resolution provided, then you can contact at the details given below:

Sr. No.	Department	Contact No.	Email	Timing
1	Customer Care	-	helpdesk [at] icicidirect [dot] com	Mon-Fri, 8am-7pm
2	Head - Customer Service & Experience	022-40701452	coo [at] icicidirect [dot] com, headservicequality [at] icicidirect [dot] com	Mon-Fri, 9:30am-5:30pm
3	CEO	022-69997075	isecceo [at] icicisecurities [dot] com	Mon-Fri, 9:30am-5:30pm
4	Compliance Officer	022-69997051	complianceofficer [at] icicisecurities [dot] com	Mon-Fri, 9:30am-5:30pm

Level 3:

If your query is still not resolved or you are not satisfied with the resolution provided in above levels, then you can also lodge your complaint through the following portals:

NRI Contact Details

Email: nri [at] icicidirect [dot] com , nriaocdesk [at] icicidirect [dot] com

Sr. No.	Country	Contact No.
1	USA	18339651642
2	United Arab Emirates	80001830040
3	Singapore	8001014621
4	United Kingdom	08000291679
5	Australia	1800976163
For more information related to NRI Services

Officers Contact Details

Sr No.	Designation	Contact No.	Email
1	MD & CEO	022-69997075	isecceo [at] icicisecurities [dot] com
2	Whole-time Director	022-69997054	iseced [at] icicisecurities [dot] com
3	Chief Financial Officer	022-69997051	iseccfo [at] icicisecurities [dot] com
4	Company Secretary	022-40701499	iseccs [at] icicisecurities [dot] com
5	Chief Information Security Officer	18601231122 , 022-33551122	ciso [at] icicisecurities [dot] com
6	Executive Director	022-43532962	eddesk [at] icicisecurities [dot] com

Download Forms

Office Addresses

Sr. No.	Office	Contact No.	Address (ICICI Securities Limited)
1	Registered Office	022-68077100, Fax: 022-68077803	ICICI Venture House, Appasaheb Marathe Marg, Prabhadevi, Mumbai - 400025, India
2	Corporate Office	022-40701000	Building No. 03, Mindspace Juinagar, Plot No. Gn-2/1/D, E, F, MIDC TTC Industrial Area, Juinagar, Navi Mumbai - 400706, India.