IVRS Menu No. 1800 210 0104
Select your preferred language (English/Hindi)
- Press 1: For Balance Enquiry
- Press 2: To Know your Customer ID
- Press 3: To Upload registration Certificate update vehicle number or applied for new FASTag
- Press 9: For FASTag related Query
Important Links
SMS Service
Send SMS "ETCBAL Vehicle Registration Number" to 5676766 from your registered mobile number.
For Complaint
Level 1:
- For any query/complaint you can call at 18002100104
- You can also lodge your complaint online through this Portal .
Level 2:
- If your query is still not resolved or you face any issues or rude behavior at the toll plaza then you can call National Highway Helpline No. at 1033 or mail at etc [dot] nodal [at] ihmcl [dot] com .