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ICICI Bank Customer Care No. 1800 200 3344
Updated on Tuesday, 26 October 2021 - 1:41pm
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Organization:
ICICI Bank Toll free Number(s):
- 1800 200 3344 (All Operator - 9 a.m. to 6 p.m. from Monday to Friday)
- 1800 103 8181 (Wealth / Private Banking)
All India Number(s):
- 1860 120 7777 (Personal Banking)
- 1860 120 6699 (Corporate / Business / Retail Institutional Banking)
- 1860 120 3399 (Private banking customer)
- 040-7140-3333 (Phone Banking)
- 9594-612-612 (Missed call - Account Balance)
- 9594-613-613 (Missed call- last 3 transaction)
- 92222-08888 (SMS Service)
- 92156-76766 (SMS to Non-financial transaction)
- 92222-99998 (Get assistance on call- by missed call)
- +91-40-7140 3333 (NRI Banking)
- 84448-84448 (Gold loan missed call no.)
Website:
Official Website 1860 120 7777 (Personal Banking)
Call this number for credit card queries
IVRS Menu -
- Prees 0- Card unblock,card missing/stolen
- Press 1- For account statement
- Press 2- For credit card/prepaid card
- Press 3- Loan,home finance,demat account
- Press 4- Account application status
- Press 5- (PPMJJY) Pradhan mantri jeevan jyoti yojana
- customer [dot] care [at] icicibank [dot] com
Install App
Important Links
- ATM / Branches
- Internet Banking
- SMS Banking
- Unclaimed Deposits
- Compliments and Complaints
- Cash Deposit Machine Branches
- Online Dispute Resolution
- Service Request Form
- Functioning Heads
- Business Heads
Customer Care Numbers
| Personal Banking | All India : 1860 120 7777 |
| Wealth / Private Banking | All India : 1800 103 8181 |
| Corporate / Business / Retail Institutional Banking | All India : 1860 120 6699 |
| Domestic customers travelling overseas (only available from numbers outside India) |
Personal Banking / Wealth / Private Banking +91-40-7140 3333 |
| Corporate / Business / Retail Institutional Banking +91-22-3344 6699 |
Personal Banking - Alternate Numbers
| City | Contact Number |
|---|---|
| Delhi | 011-33667777 |
| Mumbai | 022-33667777 |
| Kolkata | 033-33667777 |
| Chennai | 044-33667777 |
Corporate/Business/Retail Institutional Banking
| City | Contact Number |
|---|---|
| Delhi | 011-33446699 |
| Mumbai | 022-33446699 |
| Kolkata | 033-33446699 |
| Chennai | 044-33446699 |
Missed Call Service
- To check A/C Balance, you may give a missed call on 9594 612 612 or
send an SMS as IBAL to 9215 676 766/ 5676 766 to get the balance details - To check last 3 transactions, you may give a missed call 9594 613 613 or
send an SMS as ITRAN to 9215 676 766 / 5676 766 to get last 3 transaction details
Recharge
Prepaid Mobile Recharge
- SMS to 9222208888 from your registered mobile number
- MTOPUP <space> 10-digit mobile number <space> Recharge amount <space> Last 6 digits
of your ICICI Bank Account Number
Broadband Recharge
- SMS to 9222208888 from your registered mobile number
- MTOPUP <space> Broadband No. <space> Operator Name <space> Recharge Amount <space> Last 6 digits
of your ICICI Bank Account Number
DTH Recharge
- SMS to 9222208888 from your registered mobile number
- DTH <space> Subscriber's ID <space> Operator Name <space> Recharge Amount <space> Last 6 digits of
your ICICI Bank Account Number
SMS Banking
Financial Transactions
SMS <Message Format> to 9222208888
| Service Name | Message Format | Example |
|---|---|---|
| Prepaid Mobile Recharge | MTOPUP (space) 10-digit Mobile Number (space) Operator Name (space) Amount (space) Last 6 digits of your Bank Account Number | If the last 6 digits of my account number are 123456, to recharge a Vodafone number 9811654321 for Rs. 100, I will send the following SMS to 9222208888 MTOPUP 9811654321 Vodafone 100 123456 |
| DTH Recharge | DTH (space) Subscriber ID (space) Operator Name (space) Amount (space) Last 6 digits of your Bank Account Number | If the last 6 digits of my account number are 123456, to recharge a TATASKY number 1005825110 for Rs. 100, I will send the following SMS to 9222208888 DTH 1005825110 TATASKY 100 123456 |
| Retrieve MMID | MMID (space) last 4 digits of your account number | If the last 4 digits of my account number are 1234, to retrieve MMID, I will send the following SMS to 9222208888 MMID 1234 |
Non-Financial Transactions
Unbilled Call Facility
| Bank Account | Dial This Number |
|---|---|
| Balance Enquiry | 9594612612 |
| Last 3 transactions | 9594613613 |
Non-financial Transactions
SMS to 9215676766
| Bank Account | Primary Account | Non-Primary Account |
|---|---|---|
| Balance Enquiry | IBAL | IBAL(space)Last 6 digits of Account No* |
| Last 3 transactions | ITRAN | ITRAN(space)Last 6 digits of Account No* |
| Cheque Status Enquiry | ICSI Cheque No. | ICSI(space)Cheque No (space)Last 6 digits of Account No* |
| Stop Cheque Request | ISCR Cheque No. | ISCR(space)Cheque No (space)Last 6 digits of Account No* |
| Cheque Book Request | ICBR | ICBR(space)Last 6 digits of Account No* |
| View Presented Bills | IVIEW(space)Biller Nickname | IVIEW(space)Biller Nickname |
| Credit Card | ||
| Balance Enquiry | IBALCC(space)Last 6 digits of Credit Card | |
| Reward Points | IRPCC(space)Last 6 digits of Credit Card | |
| Last Payment | ILPCC(space)Last 6 digits of Credit Card | |
| Payment Due Date | IPDDCC(space)Last 6 digits of Credit Card | |
| *Last 6 digits of Credit Card number not required to specify if only 1 Credit Card is linked to your User ID Please provide one character space between the keyword and parameter(s) |
- | |
| Demat Account | ||
| Holding Enquiry | IBALD (space) last 8 digits of account | |
| Transaction Status | ITRAND (space) please enter the document type and slip number | |
| Bill Enquiry | IBILLD (space) last 8 digits of account | |
| ISIN Enquiry | ISIND (space) please enter any scrip descriptor | |
| Loan Account | ||
| Amortisation Schedule | IAMT(space)16 Digits of Loan Account Number | |
| Income Tax Certificate Provisional | IITP(space)16 Digits of Loan Account Number | |
| Income Tax Certificate Final | IITF(space)16 Digits of Loan Account Number | |
| Reschedulement Letter | IRSL(space)16 Digits of Loan Account Number | |
| Reset Letter | IRTL(space)16 Digits of Loan Account Number | |
| Loan Agreement Copy | ILAC(space)16 Digits of Loan Account Number | |
| Interest Certificate | IINT(space)16 Digits of Loan Account Number | |
| Welcome Letter | IWEL(space)16 Digits of Loan Account Number | |
| Other Service | ||
| Status of Service Request Raised | SR(space)Service Request Number | |
| Locate ATM | ATM(space)PINCODE | |
| Locate BRANCH | BRANCH(space)PINCODE | |
| Locate Bank@HomeDropBox | BHOME(space)PINCODE | |
| Get One Time Password for Internet Banking transactions instantly | IBOTP | |
Update Contact Details
(Communication Address ,Mobile Number,Email ID)
Through Customer Care
Call Toll free number 1800 200 3344
Through Post
ICICI Bank Limited,
RPC Mumbai,
5th Floor, A-Wing, Autumn Estates
Chandivali Farm Road, Chandivali
Land Mark:Next to Chandivali Studio, Opp MHADA
Andheri-East,
Mumbai- 400072,India
Debit Card User
- Enter your Account Number.(OR) Debit Card and your registered Mobile Number to receive your User ID
Credit Card User
- Enter your Credit Card Number and registered Mobile Number to receive your User ID.
Forgot /Generate Online Password
- Enter your userid and your registered Mobile Number
NRI Banking
Personal Banking / Wealth / Private Banking:+91-40-7140 3333
Corporate / Business / Retail Institutional Banking :+91-22-3344 6699
Open NRI Account
Number: +91 4040661850
Call Service
| Toll Free Numbers | |
| From USA Call on 18664242448 |
|
| From UK Call on 0 8081 314 151 |
|
| From Singapore Call on 800 101 2553 |
|
| From Canada Call on 18664242448 |
|
| From Australia Call on 0011-800-0424-2448 |
|
| From Europe | |
|---|---|
| Belgium | 00-800-0424-2448 |
| Finland | 990-800-0424-2448 |
| France | 00-800-0424-2448 |
| Germany | 00-800-0424-2448 |
| Ireland | 00-800-0424-2448 |
| Italy | 00-800-0424-2448 |
| Luxembourg | 00-800-0424-2448 |
| Netherlands | 00-800-0424-2448 |
| Portugal | 00-800-0424-2448 |
| Spain | 00-800-0424-2448 |
| From UAE Call on 8000 9114 001 |
|
| From Bahrain Call on 800 04 877 |
|
| From India - For NRIs when in India Call on 1800-102-5600 |
|
| Non Toll Free Numbers to India (From any Country) Call on 91-40-3099 8025 |
|
| Contact Numbers of other Offices | |
| Bahrain Call on + 973 17 576 161 |
|
| Hong Kong Call on +852-22342651, +852- 22342655 |
|
| Sri Lanka Call on + 94 11 4242448 |
|
| Russia Call on + 7 495 981 4988 |
|
Request a Call
On submitting the request, Phone Banking Service Representative will
contact you within 15 minutes from number 91-4040661850.
Service Requests
Click here if you want to request for your services
- nri [at] icicibank [dot] com.
Overseas Branches
| Bahrain Branch ICICI Bank Ltd. Manama Centre, Manama Kingdom of Bahrain Tel:+ 973 17 576 161 Fax: + 973 17 221 200 |
Bangladesh Representative Office ICICI Bank Ltd., 12th floor, Unique Trade Center (UTC Building), 8 Panthapath, Dhaka -1215 Tel: +8802 8155392 +880 28155 409 Fax: +8802 8143424 |
Canada Subsidiary ICICI Bank Canada Don Valley Business Park 150 Ferrand Drive, Suite 700, Toronto, ON M3C 3E5 Tel: + 1 416 360 0909 Fax: + 1 647 436 1178 |
China Representative Office ICICI Bank Ltd. RM 2585, 25/F, Wheelock Square, 1717 Nanjing West Road, Jingan District, Shanghai 200 040, China Tel: + 86 21 61575169 / 70 Fax: + 86 21 61575388 |
Dubai Representative Office ICICI Bank Ltd., Suite No. 404, The Business Centre Building, Khalid Bin Al Waleed Street, Near Burjuman, P O Box: 28758, Dubai, U.A.E. Tel: + 8000 9114 001 (toll free) Fax: + 971 4 396 6994 |
Abu Dhabi Representative Office ICICI Bank Ltd., No.107-108, Al Otaiba Towers, Mashreq Bank-Siemens Building, Electra Street, P O Box: 31276, Abu Dhabi, U.A.E. Tel.: 8000 9114 001 (toll free) Fax: +971 2 622 8410 |
Hong Kong Unit 1504B-1505, Level 15, International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong Tel: + (852) 2234 2651/2234 2655 Fax: + (852) 2234 7613 |
Singapore Branch ICICI Bank Ltd. 9 Raffles Place, # 50-01 Republic Plaza, Singapore- 048619 Tel: + 65 6723 9288 Fax: + 65 6723 9268 |
| South Africa Representative Office ICICI Bank Limited 3rd floor, West Building, 88, Stella Street, Sandown, Sandton, Johannesburg 2196 PO Box 78261, Sandton, Johannesburg 2146 Tel: +27 11 6767800 (Board) Fax: +27 11 7839748 (Board) |
Sri Lanka Branch ICICI Bank Ltd. 58, Dharmapala Mawatha, Colombo 07, Sri Lanka. Tel: + 94 11 4242448 |
| UK Subsidiary ICICI Bank UK PLC (For list of branches, |
- |
KYC Detail
KYC guidelines of RBI mandate banks to collect three type of proofs from their customers.
- They are Recent Photograph
- Proof of identity such as Aadhar Care /PAN Card
- Proof of address
Click here to download the form the site
Form Center
ICICI Phone Banking Centre
ICICI Bank Ltd.,
ICICI Bank Tower, 7th Floor,
Survey no.:115/27, Plot No. 12,
Nanakramguda, Serllingampally,
Hyderabad-500032
Registered Office
ICICI Bank Tower, Ground Floor,
BKC Road, Bandra Kurla Complex,
Mumbai Suburban Maharashtra - 400 051
Tel : 022-33667777
Fax : 022-26531122
Social Sites
Related Links:
Comments
Amount deducted by not receive
mere account sai paisa kat gya tha par jishe bheja unsai amount received nhi hua.,pls check
Please do the needful I have
Please do the needful
I have recharged my other no
But amount debited credit card but Jio not recharge amount applying but your side recharge successful what's
...09000131107xxxxxxxxxx
ATM
I want debit card
Amount debited but recharge not done
Yesterday I recharge my airtel dth account for 200rs through debit card amount debited still recharge not done I asked with airtel they are asking the transaction detail so provide the transaction detail for my registered mobile and email to ask airtel
Debit card transaction
I did a debit card transaction on 25 jun at 11:50am that payment of URL,that money was debited from my account but the transaction failed.when will amount is refund
Debit card transaction
I did a debit card transaction on 25 jun at 11:50am that payment of URL,that money was debited from my account but the transaction failed.when will amount is refund
Money refunded
I did a transaction on 25 Jun,tha money was debited from my account but tha transaction failed.when will tha amount is refunded
Debit card blocked
Plz.. help us . Debit card blocked...
account opnige
Muja mobile app account opnige karana ha
Amount debited at ATM
Am Sbi card user, am used Icici ATM for with drawal at Shivapuri colony, LB nagar, Hyderabad. I got message with draw 1500 but at mission not out come money but message shown 1500 with draw how can I get my money back? Please help return to my money what is the process.
Worst Ivr system in icici,
It's such a shame that icici bank customer. Please find below my experience.
1. I have 2 icici bank credit cards. Amazon pay and platinum.
Last month March 2020, I was wrongly paid money which payment to Amazon pay instead of platinum,and paid platinum payment to Amazon.
I am chasing them to correct past 45 days nearly. No use. And this month emi generated and icici payment slip having late fees + Gst for late fees + interest for late fees + Gst for interest of late fees.
Icici bank ivr after following 20 minutes by pressing Numbers and providing card Number + pin number + CVv Number- call disconnected multiple times. Such a worst experience I am having now. Please return all of your icici bank credit cards.
Completely waste.
CONFIRMATION- URGENT
TOP URGENT
Please find enclosed a swift message.
We just want a confirmation from ICICI MUMBAI that they will send documents.
Please confirm TOP URGENTLY.
bank discuss
Mera ATM gayab ho gya hai ormobile number link no tha castumer care sa by no horhi
My debit cards on line kam nahi kar raha hai
Dear sir
Mera debit card on line work nahi kar raha hai
Ajay kumar
Amount debited
Please do the needful
I have recharged my other no
But amount debited credit card but Jio not recharge amount applying but your side recharge successful what's ?
Loan repayment
Hi,
My cibil credit report show written off status
I want pay,but I don't know how and where I pay my dues for clear written off status, please help me for this
Sayyad Mehadiali ikram
ICICI BANK:AUTO LOAN:LUSHR00012284688
allocated
SR653287063
Surprisingly, NEFT in my bank ac - by some one UNKNOWN TO ME
on 8thJan 20, some one UNKNOWN to me, made NEFT in my bank ac,detail,
From IFSC ,ICIC 0SF0002,
UTR 1891xx5514,
other details like his name,bank ac no.will be available from this no.
what I request from him to know,
What is his contact details,like mob.no.e mail id,his residence location,
How he got my bank ac no.
Who has asked him to do so,
For what purpose he send NEFT to me,
As, there is no information,on what purpose, he send amount from his bank ac no.
Thanks,
Pravinchandra
Gujarat
9 Jan 20
time 14.10 hrs
My money deducted from account
I withdrw my amt from icici bank atm from lalita nager kolar road bhopal near alok dham marrige garden but i dont have my money in hand & its deducted from my account pls solve this querry fast
Loan write off
Can you please help me write off my loan as RightNow I am in very bad condition and not able to repay the loan. Please help me.
Salary account not open
Dear Sir,
I Formfillup for new salary account open in Krishnagar Branch of Nadia district West Bengal on 03/06/2019 but till now my account not open.
So please help me.
Salary account not open
Dear Sir,
I Formfillup for new salary account open in Krishnagar Branch of Nadia district West Bengal on 03/06/2019 but till now my account not open.
So please help me.
Amount is debited from my account
Dear sir,
Today I have transferred 5000 in Allahabad bank from netbanking.where amount is debited from my account and 5000 is not transfered in Allahabad bank.plz solve this problem.
help
please call me i want some information regarding credit card
wrong amount debited
Dear sir/madam
i am train ticket booking for net banking,booking process going on at the time error issue but amount debited Plz solve the issue sir