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Hikvision Customer Care No. 1800 222 699

Updated on Saturday, 25 April 2026 - 2:18pm
Organization: 
Toll free Number(s): 
  • 1800 222 699 (For Customer Support, 24x7)
All India Number(s): 
  • 1860 2100 108 (For Contact Support, 24x7)
  • 8080 23 9999 (For WhatsApp Support, 10am-6:30pm)
Website: 
Official Website
iOS App: 
Hikvision India

IVRS Menu: 1800 222 699 / 1860 2100 108

  • Press 1: For CCTV
    • Press 1: For password reset
    • Press 2: For other technical support
  • Press 2: For Non CCTV
    • Press 1: For interactive panel support
    • Press 2: For other Non CCTV support

Email

  • support [at] pramahikvision [dot] com (For Customer Support)

Important Links

Important Contact Details

Sr No. Service Contact No. Email
1 For Sales Enquiry 022-40419944, 022-68229944, 022-68559944 sales [at] pramahikvision [dot] com
2 For Support 022-68229999, 022-40689999, 022-33226060 -
3 For Product Complaint/Enquiry 022-68229977, 022-40689977, 0250-6636677 rma [at] pramahikvision [dot] com

Global Offices Contact Details

Head Office

Prama Hikvision India Private Ltd
18th Floor, Oberoi Commerz II,
International Business Park,
Oberoi Garden City, Off Western Express Highway,
Goregaon (East), Mumbai - 400063,
Contact No.: 022-40419900, 022-68559900

Social Sites

Related Links: 

Comments

Fri, 06/08/2021 - 8:29pm — R K Singh (not verified)

DVR MODEL SELECTION

DS-7A08HGHI-F1\ECO

PLEASE CONFIRM IF THE ABOVE MODEL CAN BE REPLACED BY

DS-7A08HGHI-F1\N1

R K Singh

Thu, 18/11/2021 - 3:51pm — Deepak ugale (not verified)

Not power on

My NVR is not to power on