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Ezviz Camera Customer Care No. 000 8009 1902 76
Updated on Thursday, 30 January 2025 - 2:28pm
Email
Toll free Number(s):
- 000 8009 1902 76 (For Customer Support, Mon-Fri, 8:30am-12pm, 1:30pm-5:30pm)
All India Number(s):
- 022-6822 9977 (Contact Support Of Repair Center)
Website:
Official Website - support [at] pramahikvision [dot] com (For Technical Support)
Install App
Important Link
To Buy Online
Global Support Contact Details
| Sr No. | Country | Contact No. | Office Hours |
|---|---|---|---|
| Africa | |||
| 1 | Algeria | 0982 405 257 | Sun-Thur, 9am-6pm (GMT+2) |
| 2 | Egypt | 0800 888 8888 | Sun-Thur, 9am-6pm (GMT+2) |
| Apac (ex. MSA and India) | |||
| 3 | Malaysia | 603 9212 1745 | Mon-Fri, 8:30am-12pm, 13:30pm-17:30pm (UTC+8) |
| 4 | Japan | 81 5050 500874 | Mon-Fri, 10am-13:00pm, 13:45am-18:00pm (UTC+9) |
| 5 | Singapore | 65 3158 0085 | Mon-Fri, 8:30am-12pm, 13:30pm-17:30pm (UTC+8) |
| 6 | New Zealand | 64 4280 7237 | Mon-Fri, 12:30pm-16pm, 17:30pm-21:30pm (UTC+12) |
| 7 | Hong Kong (China) | 852 5808 7231 | Mon-Fri, 8:30am-12pm, 13:30pm-17:30pm (UTC+8) |
| 8 | Australia | 61 2614 50127 | Mon-Fri, 10:30am-14pm, 15:30pm-19:30pm (UTC+10) |
| 9 | Philippines | 63 2823 12250 | Mon-Fri, 8:30am-12:00pm, 13:30pm-17:30pm (UTC+8) |
| 10 | Indonesia | 622180602011 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (UTC+7) |
| 11 | Korea | 02-3700-5185 | Mon-Fri, 9:00am-13:00pm, 13:45pm-18:00pm (UTC+9) |
| Mainland Southeast Asia | |||
| 12 | Thailand | 66 2028 0433 | Mon-Fri, 9：00am-12pm, 12:45pm-17：00pm (UTC+7) |
| 13 | Vietnam | 84 2844 581788 | Mon-Sun, 8:00am-6:00pm (UTC+7) |
| Europe (ex. UK & Ireland) | |||
| 14 | Belgium (Dutch and French) | 3278312998 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 15 | Czech (Czech) | 420381601455 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 16 | France (French) | 33 481 683 669 | Mon-Sat, 9:00-19:00 (CET) |
| 17 | Germany (German) | 49 (6) 102 771 3000 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 18 | Greece (English) | 302103009997 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 19 | Netherlands (Dutch) | 31 202 417 003 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 20 | Poland (Polish) | 48225583020 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 21 | Spain (Spanish) | 34 919 037 472 | Mon-Fri, 9:00-19:00 (CET) |
| 22 | Switzerland (DE/FR) | 41615100012 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 23 | Denmark (English) | 4578793992 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 24 | Finland (English) | 358974790268 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 25 | Sweden (English) | 46840308870 | Mon-Fri, 9:00am-12:00pm, 12:45pm-17:00pm (CET) |
| 26 | Türkiye | 21 6900 1933 | Sun-Thur, 9:00-18:00（GMT+2） |
| Brasil | |||
| 27 | Capitais e Regiões Metropolitanas | 4020-4458 | - |
| 28 | Demais Localidades | 0800 025 4458 | - |
| Latam | |||
| 29 | Argentina | 54 11 3989 5657 | Mon-Fri, 7am-4pm (UTC-5) |
| 30 | Chile | 564 4231 0035 | Mon-Fri, 7am-4pm (UTC-5) |
| 31 | Colombia | 57 604 6090 003 | Mon-Fri, 7am-4pm (UTC-5) |
| 32 | Peru | 511 701 4878 | Mon-Fri, 7am-4pm (UTC-5) |
| 33 | Costa Rica | 506 4000 1989 | - |
| 34 | Guatemala | 502 2376 1954 | - |
| 35 | Paraguay | 595 0098 0011 0077 | - |
| 36 | Uruguay | 598 0004 16204 1560 | - |
| 37 | Dominican Republic | 1 184 9336 0013 | - |
| 38 | Panama | 507 836 6276 | - |
| 39 | Ecuador | 593 23 429 522 | Mon-Fri, 7am-4pm (UTC-5) |
| 40 | Nicaragua | 505 0018 0022 02315 | - |
| 41 | El Salvador | 503 2136 1125 | - |
| 42 | Honduras | 504 800 2791 9217 | - |
| 43 | Venezuela | 58 0800 102 9300 | - |
| 44 | Bolivia | 591 800 109 102 | - |
| Mexico | |||
| 45 | Mexico | 525571000512 | Mon-Fri, 7am-4pm (UTC-5) |
| Mena | |||
| 46 | Saudi Arabia | 9668008500835 | Mon-Sun , 9:00-12:00，12:45-19:00 (GMT+2) |
| 47 | Bahrain | 800 04765 | Sun-Thur, 9am-6pm (GMT+2) |
| 48 | Kuwait | 220 69147 | Sun-Thur, 9am-6pm (GMT+2) |
| 49 | Jordan | 0642 96198 | Sun-Thur, 9am-6pm (GMT+2) |
| 50 | Pakistan | 213 8787 305 | Sun-Thur, 9am-6pm (GMT+2) |
| 51 | UAE | 971 8000 8600 009 | Mon-Sun, 9:00-12:00, 12:45-19:00 (GMT+2) |
| 52 | Qatar | 00800 101240 | Sun-Thur, 9am-6pm (GMT+2) |
| 53 | Oman | 800 79991 | Sun-Thur, 9am-6pm (GMT+2) |
| 54 | Iraq | 06626 12222 | Sun-Thur, 9am-6pm (GMT+2) |
| UK & Ireland | |||
| 55 | UK & Ireland | 44 (0) 2038 6863 60 | Mon-Fri, 9am-12pm, 12:45pm-5pm |
Global Email Support
| Sr No. | Service Name | |
|---|---|---|
| Headquarters | ||
| 1 | Support | support [at] ezviz [dot] com |
| 2 | Media Enquiries | media [at] ezviz [dot] com |
| Africa | ||
| 3 | Technical Support | support [dot] af [at] ezviz [dot] com |
| 4 | Technical Support for Algeria | support [dot] mena [at] ezviz [dot] com |
| 5 | General or Business Enquiries | info [dot] mea [at] ezviz [dot] com |
| Apac (ex. MSA and India) | ||
| 6 | Technical Support & General Enquiries | support [dot] apac [at] ezviz [dot] com |
| 7 | Technical Support for Japan | support [dot] jp [at] ezviz [dot] com |
| 8 | Technical Support for Korea | support [dot] kr [at] ezviz [dot] com |
| Mainland Southeast Asia | ||
| 9 | Technical Support & General Enquiries | support [dot] msa [at] ezviz [dot] com |
| CIS & Baltics | ||
| 10 | Technical Support | support [dot] cis [at] ezviz [dot] com |
| 11 | General or Business Enquiries | info [dot] cis [at] ezviz [dot] com |
| Europe (ex. UK & Ireland) | ||
| 12 | Customer Service & General Enquiries | support [dot] eu [at] ezviz [dot] com |
| 13 | Smart Cleaning Products Enquiries | cleaning [dot] eu [at] ezviz [dot] com |
| Brasil | ||
| 14 | Technical Support | suporte [dot] br [at] hikvision [dot] com |
| 15 | General or Business Enquiries | brasil [at] hikvision [dot] com |
| Latam | ||
| 16 | Technical Support | support [dot] latam [at] ezviz [dot] com |
| 17 | General or Business Enquiries | info [dot] latam [at] ezviz [dot] com |
| Mexico | ||
| 18 | Technical Support | support [dot] mx [at] ezviz [dot] com |
| 19 | General or Business Enquiries | info [dot] mexico [at] ezviz [dot] com |
| Mena | ||
| 20 | Technical Support | support [dot] mena [at] ezviz [dot] com |
| 21 | General or Business Enquiries | info [dot] mea [at] ezviz [dot] com |
| UK & Ireland | ||
| 22 | Technical Support | support [dot] uk [at] ezviz [dot] com |
| 23 | Sales & Partnership Enquiries | info [dot] uk [at] ezviz [dot] com |
| 24 | Marketing & PR Enquiries | marketing [dot] uk [at] ezviz [dot] com |
| US & Canada | ||
| 25 | Technical Support | support [dot] na [at] ezviz [dot] com |
| 26 | General or Business Enquiries | info [at] ezviz [dot] com |
Registered Office
Prama Hikvision India Pvt. Ltd.
Oberoi Commerz II, International Business Park,
18th Floor, Near Oberoi Mall, Off. W. E. Highway,
Goregaon (East), Mumbai - 400 063
Email:
sales [at] pramahikvision [dot] com
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