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Hero Lectro E-Cycles Customer Care No. 89297 05159
Updated on Friday, 25 July 2025 - 5:37pm
Email
All India Number(s):
- 89297 05159 (For Customer Support)
Website:
Official Website
iOS App:
HeroLectro - wecare [at] herolectro [dot] com (For General Query)
Important Links
Experience Centre
| Sr No. | Location | Address |
|---|---|---|
| 1 | Bengaluru | Teamcycle World Private Limited (Lectro) - JP nagar No. 21, 12th Cross, JP nagar 7th Phase, Bangalore, Karnataka, 560076 Bengaluru, Karnataka 560076 |
| 2 | Salem | Teamcycle World Private Limited
(Lectro)-Salem 609/4, Opposite to Aishwaryam Hospital, Omalur Bypass Road, Salem - 636 004 Salem, Tamil Nadu 636004 |
Return/Refund And Cancellation
- For any query related to return, refund, or cancellation, you can contact to the customer support team.
- If encountered any manufacturing defect upon the delivery of the product, you can make a return request within 7 working days of receiving the product.
- Cancellation requests can be made until the item has been shipped.
- The refund will be initiated within 15 working daysin the original payment method once the product is received at the warehouse.
- For more information regarding Return and Cancellation/Refund.
For Warranty
- For any query related to warranty you can contact to the customer support team.
- Hero Lectro provides 12 months warranty on Battery, Motor and Controller.
- Warranty period for Front Rigid/Suspension fork, Charger, Display, Throttle, Handlebar is for 6 months from the date of purchase.
- You can also fill this Warranty Registration Form.
- For more information, please read
Address
Hero Lectro
2A-1001, 10th Floor, Two Horizon Centre,
Sector 43, DLF Phase - 5,
Gurugram, Haryana - 122002
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