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Hero Housing Finance Customer Care No. 1800 212 8800
Updated on Tuesday, 24 December 2024 - 11:45am
Email
Toll free Number(s):
- 1800 212 8800 (For Customer Support, Mon-Sat 10am-6pm)
All India Number(s):
- 011-4926 7000 (For Customer Support)
- 011-4948 7150 (For Alternate Support)
- 92891 82985 (For WhatsApp Support)
Website:
Official Website IVRS Menu : 1800 212 8800
Select Prefered language.
- Press 1: If you are an existing customer.
- Press 1: If this call is regarding the Payment related to your loan.
- Press 2: If this call is regarding Topup on your existing loan.
- Press 3: For this personal related.
- Press 4: For pradhan mantri awas yojana.
- Press 5: For list of document.
- Press 6: For repayment schedule.
- Press 7: For statement of account.
- Press 8: For interest certificate.
- Press 9: For any other information and assistance.
- Press 0: To Listen again
- Press #: To go back to previous menu
- After Press Any Above Key Call Will Be Transfer To The Customer Care Executive
- Press 2: For New loan.
- Press 0: To Listen again.
- Press #: To go back to main menu
- customer [dot] care [at] herohfl [dot] com (For Customer Support)
Important Links
For Grievance/ Complaint Procedure
Level 1
- If you have any query/ complaint, then you contact at 18002128800 or you can mail at customer [dot] care [at] herohfl [dot] com.
- You can also contact to your neareast branch, details given below, your query will be resolved within 10 working days.
Sr No. Branch Name Address 1 Kolhapur Office No - S6, 2nd Floor, Dattawad Renaissance, Near Trade Centre,
E- Ward, Sahupuri2 Kota Plot No-337B, Rawatbhata Road to Ghode Wale Baba Chaurha, Shopping
Centre, Gumanpura
3 Kurnool 205 and 206 second floor UCON Legend complex, Near Anand Theatre Opp
Sree Rama Theatre4 Lucknow Office No. 510-A, 5th Floor, Cyber Heights, Plot No. TC/G2/2 and TC/G-5/5,
Vibhuti Khand5 Lucknow (Transport Nagar) 412, 4th Floor, JB Metro Height, Transport Nagar, Kanpur Road 6 Ludhiana Centerum Building C/o Mr. Ranil Jacob B-20, 2843/2, Near Hero Bakery
Chowk, Pakhowal Road7 Madurai Dharshini Tower, 2nd floor, Above ICICI Bank, 199, Church Road, Vaigai
Colony, Annanagar8 Mahbubnagar 3rd Floor BRM Complex, Mettugadda, Mahbubnagar 9 Meerut Fourth Floor, One61st Business Avenue, Commercial Plot No 161, Mangal
Pandey Nagar, University Road10 Modinagar Upper Ground Floor, SRS Square, Plot No-679-680, Mohan Park, Delhi Road 11 Mohali Office No. First Floor, SCO 504, Sector-70, SAS Nagar 12 Mumbai 5th Floor, Shubhjivan Arcade, Opp Mox Plaza, Borivali West, S.V.Road,
Borivali (West)13 Mysore House No.71, 1st floor, Sahukar Chennaiah Road, Saraswathi Puram, Mysore 14 Nagercoil 1st Floor, 361/A1, M.S. Road, Kattayan Villai, Vettunimadam PO 15 Nagpur Flat no 403, 4th Floor, Shiv Gaurav Estate, Plot no 01, Bhagwaghar Layout-
Eastern Dharampeth16 Nalgonda 1st Floor, Brundavanam complex, Opp: Police auditorium Nagarjuna Colony,
Ramagiri Nalgonda17 Administrative Office 2nd Floor, Block 3, DLF Downtown, DLF Phase-3, Sector 25 A, Gurugram,
Haryana - 12200218 Central Ops Noida-Ops 2nd Floor, A-6, Sector-4, Noida, Uttar Pradesh - 201301 19 Central Sales Noida-Sales Ground Floor, B-3 Sector -4, Noida, Uttar Pradesh - 201301 20 Branch Agra F-5, First Floor, Shanta Tower, Sanjay Place, Agra, Uttar Pradesh - 282002 21 Branch Ahmedabad 5th floor, Chandan House, Opposite Pantaloons Store, Near Meethakali Six Road,
Navrangpura, Ahmedabad, Gujarat - 38000622 Branch Ahmednagar Office No - 202, Second Floor, Building Name - Adish Plaza, Savedi Road,
Ahmednagar, Maharashtra - 41400323 Branch Ajmer Office no 5, 6 Second Floor, Kam-leshwaram, Behind Vaishali Nagar Petrol Pump,
Vaishali Nagar, Ajmer, Rajasthan - 30500124 Branch Alwar Office No 212, Second Floor, Wonder Mall, Plot No Block A, Kedal Ganj, Alwar,
Rajasthan - 30100125 Branch Amravati 2nd Floor, Malviya Estate, Malviya Chowk, Morshi Road, Amravati,
Maharashtra - 44460126 Branch Amritsar SCO 28, First Floor, Ranjit Avenue, Amritsar, Punjab - 143001 27 Branch Anantapur D.no. 13-3-425, 13-3-426, 3rd floor, Hussain Complex, RTC BUS Stand Road,
Anantapur, Andhra Pradesh - 51500128 Branch Ankleshwar Shop No D-41 and 42, Third Floor, Signature Galleria, Near Mahavir Turning,
Old NH- 08, Ankleshwar, Gujarat - 39300129 Branch Aurangabad First Floor, Raghuveer Complex, Opp District Court, Adalat Road, Aurangabad,
Maharashtra - 43100530 Branch Badlapur Flat No/ Office No- 302, Third Floor, Rajguru Patil Paradise, Opp Ambika
Hotel, Plot No 04, Village- Kulgaon Badlapur East Taluka- Ambarnath,
District- Thane, Maharashtra - 42150331 Branch Bahadurgarh 1st Floor, JR Plaza, Plot No-11, Ward No-12, Dayanand Nagar, Najafgarh
Road, Opp. OLD Bus Stand, Bahadurgarh Haryana - 124507For more details.
Level 2
- If your query is still not resolved, then you can contact on the details mentioned below, your query will be resolved within 7 working days.
Email: customercarehead [at] herohfl [dot] com
Address: Grievance Redressal Cell, Hero Housing Finance Ltd, 7, Community
Centre, Basant Lok, Vasant Vihar, New Delhi-110057
Level 3
- If your query is not resolved or you are not satified with the given resolution, then you can contact to the officers detail mentioned below, your query will be resolved within 7 working days.
Contact No.: 0120-4153555
Email: gourav [dot] pandey [at] herohfl [dot] com
Address: Hero Housing Finance Ltd. C-120,
First Floor, Sector-2 Noida - 201301
Level 4
- If you are not satisfied with the above levels, then you can also lodge your complaint online through SMART ODR Portal or National Housing Bank.
Office Address
| Sr No. | Office | Address |
|---|---|---|
| 1 | Registered Office | 9, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, 110057 |
| 2 | Corporate Office | 7, Community Centre, Basant Lok, Vasant Vihar, New Delhi - 110057 |
