Email
- fastagdisputes [at] hdfcbank [dot] com (For Complaints)
Important Links
Enquiry Through Missed Call
- FASTag balance enquiry through missed call - Dial 7208053999 from your registered mobile number.
Faq's, Fee and Charges, Helpline Information, Document Requirement, Steps to recharge all details given there.
Grievance/Complaints
- In case of any complaint firstly contact toll free number or email atfastagdisputes [at] hdfcbank [dot] com
- If your FASTag lost/Stolen Or complaint is regarding of any incorrect amount debit, call at HDFC Bank Call Centre number 1800 120 1243 to register your complaint and also can register your complaint at HDFC Bank.
NHAI/IHMCL/MORTH has launched 1033 helpline number for addressing NETC FASTag complaints related to Toll Plaza.
In case of harassment/misconduct/discourteous/rude behavior of toll collection staff :
- Your complaint is to be lodged with respective project directors at the Toll Plaza. Email at etc [dot] nodal [at] ihmcl [dot] com or call on toll free number 1033.