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HDFC Bank FASTag Contact No. 1800 120 1243
Updated on Saturday, 2 May 2026 - 4:54pm
Email
Organization:
HDFC Bank Toll free Number(s):
- 1800 120 1243 (For Customer Support, 24/7)
- 1033 (National Helpline No. For FASTag Complaints)
All India Number(s):
- 022-6543 1234 (Alternate Customer Support, 24/7)
- 70700 22222 (For WhatsApp Support)
- 72080 53999 (Missed Call No. For Balance Enquiry)
Website:
Official Website
iOS App:
PayZapp UPI Wallet, Pixel Card
Android App:
PayZapp UPI Wallet, Pixel Card IVRS Menu: 1800 120 1243
Select your preferred language
- Press 1: To get video KYC link
- Press 2: If you want to apply for HDFC Bank FASTag
- Press 3: To get your PAN card updated in your HDFC Bank FASTag wallet in case of minimum KYC
- Press 4: To raise transaction dispute
- Press 5: To replace your existing HDFC Bank FASTag
- Press 7: To get your FASTag wallet
- Press 8: If you would like to modify or update your registered mobile number or email address
- Press 9: To speak with a customer care executive
- support [dot] fastag [at] hdfc [dot] bank [dot] in (For Customer Support)
Important Links
For HDFC Bank NETC FASTag Recharge
| Sr.No. | Service | Procedure |
|---|---|---|
| 1 | MyCards | Visit MyCards portal > Add FASTag > Enter Vehicle Number. Once FASTag is added: Recharge > Enter vehicle details and amount > Recharge. |
| 2 | FASTag Portal | Visit the portal > Quick recharge > Enter vehicle details and amount > Recharge. |
| 3 | Mobile Banking | Login > Pay > Bill Pay > Add Biller > FASTag > Enter details and amount > Recharge. |
| 4 | Net Banking | Login > Bill Pay & Recharge > FASTag > HDFC Bank - FASTag > Enter details and amount > Recharge. |
| 5 | PayZapp | Login > Bill Pay > FASTag > HDFC Bank - FASTag > Enter details and amount > Recharge. |
| 6 | UPI | Log into any UPI app > FASTag Recharge > HDFC Bank - FASTag > Enter vehicle number and amount > Recharge. |
| 7 | i. Incase unregistered for ChatBanking on WhatsApp Save 7070022222 in contacts > Send "FASTag" to 7070022222 on WhatsApp > Select "Recharge" from the menu options > Confirm Amount > Confirm UPI PIN ii. If you are already registered on ChatBanking Send "FASTag" to 7070022222 on WhatsApp > Select "Recharge" from the menu options > Confirm Amount > Confirm UPI PIN |
|
| 8 | Via HDFC FASTag QR Code | Open any UPI application > Scan QR provided on the HDFC FASTag > Confirm Recharge Amount > Enter UPI Pin |
| For More Information | ||
For Complaint
Level 1:
- For any query/complaint you call at 18001201243 or mail at support [dot] fastag [at] hdfc [dot] bank [dot] in .
Level 2:
- If your query is still not resolved or you face any issues or rude behavior at the toll plaza then you can call National Highway Helpline No. at 1033 or mail at etc [dot] nodal [at] ihmcl [dot] com .
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