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HDFC Bank FASTag Contact No. 1800 120 1243
Updated on Saturday, 1 February 2025 - 12:45pm
Email
Organization:
HDFC Bank Toll free Number(s):
- 1800 120 1243 (For Fastag Helpline, 24*7)
- 1033 (NHAI Toll Free For FASTag Complaints)
All India Number(s):
- 720 805 3999 (Missed Call No. For Balance Enquiry)
- 70700 22222 (WhatsApp Support for FASTag Recharge)
Website:
Official Website IVRS Menu No. 1800 120 1243
Select the Preferred Language (English/Hindi)
- Press 1: To Get Video KYC Link
- Press 2: If you want to Applied for HDFC Bank FASTag
- Press 3: To Check KYC Status
- Press 4: To Raise Transaction Dispute
- Press 5: To Replace Your Existing HDFC Bank FASTag
- Press 6: To Close Your HDFC Bank FASTag Wallet
- Press 7: To Get Your FASTag Wallet Pallet
- Press 9: To Speak Customer Service Executive
- fastagsupport [at] 1pay [dot] in (For Gemneral Query)
Important Links
- Apply Online For FASTag
- Active Toll Plaza List
- Steps/Faq's for Customer Related Information
- Frequently Asked Question
Missed Call/SMS Service
- FASTag balance enquiry through missed call - Dial 7208053999 from your registered mobile number.
Procedure For FASTag Recharge
| Sr. No. | Service | Procedure |
|---|---|---|
| 1 | PayZapp | Login > Bills And Recharge > Utility / BillPay > FASTag > HDFC Bank FASTag > Enter details And Recharge |
| 2 | UPI Application |
|
| 3 | NETC FASTag Website |
|
| 4 | HDFC Bank Mobile Banking | Login > Pay > Add Biller > FASTag > Add Details > Pay from > Recharge |
| 5 | HDFC Bank Net Banking | Login > BillPay And Recharge > Pay > FASTag > Add Details > Enter Amount And Recharge |
| 6 |
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| For More Details | ||
Grievance/Complaints
- In case of any complaint firstly contact toll free number or email at fastagdisputes [at] hdfcbank [dot] com or fastagsupport [at] 1pay [dot] in
- If your FASTag lost/Stolen Or complaint is regarding of any incorrect amount debit, call at HDFC Bank Call Centre number 1800 120 1243 to register your complaint and also can register your complaint at HDFC Bank.
NHAI/IHMCL/MORTH has launched 1033 helpline number for addressing NETC FASTag complaints related to Toll Plaza.
In case of harassment/misconduct/discourteous/rude behavior of toll collection staff :
- Your complaint is to be lodged with respective project directors at the Toll Plaza. Email at etc [dot] nodal [at] ihmcl [dot] com or call on toll free number 1033.
Also See:
