HDFC Bank Toll Free No. 1800-267-6161

Toll free Number(s): 
  • 1800-267-6161(Phone Banking)
  • 1800-266-4060 (Customer Grievance Redressal Desk-Banking Products)
  • 1800-266-4332 ( for hdfc bank/credit card/Fraud Transaction)
  • 1800-267-1006 (mutual fund)
  • 1800 270 3333 (Balance enquiry missed call No.)
  • 1800 258 6161 (Report credit card /debit card /net banking transactions not done by you)
  • 1800 224 060 (Grievance Redressal Desk)
  • 1800 258 3838 (Complaint Query)
All India Number(s): 
  • 1860 267 6161 (Other cities Phone Banking Number)
  • 044-2362 5600 (Hdfc Credit Card Grievance Redressal)
  • 044- 6108 4900 (Grievance Redressal Cell- Credit Cards)


1800 258 6161 (8.00 am to 8.00 pm - 24*7)

IVRS Options-

First Select Language

  • Press 1- To block your account or any card
  • Press 2- To exist

SMS Service

Type the specific keyword for the transaction and send it to to 5676712

  • "bal" for Balance Enquiry
  • "txn" for Mini Statement
  • "cst <6 digit cheque no.>" for Cheque Status Enquiry

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Quick Links

Phone Banking Numbers In India

City Name Phone Banking
Ahmedabad 079-61606161
Bengalore 080-61606161
Chandigarh 0172-6060616
Chennai 044-61606161
Cochin 0484-6060616
Delhi and NCR 011-61606161
Hyderabad 040-61606161
Indore 0731-6060616
Jaipur 0141-6060616
Kolkata 033-61606161
Lucknow 0522-6060616
Mumbai 022-61606161
Pune 020-61606161

Other Cities Phone Banking Numbers

City Name Contact No.
Ahmedabad 079 61606161
Andaman & Nicobar 1860 267 6161
Andhra Pradesh 1860 267 6161
Arunachal Pradesh 1860 267 6161
Assam 1860 267 6161
Bangalore 080 61606161
Bihar 1860 267 6161
Chennai 044 61606161
Cochin 0484 6160616
Chandigarh 0172 6160616
Chhattisgarh 1860 267 6161
Dadra & Nagar Haveli 1860 267 6161
Daman & Diu 1860 267 6161
Delhi & NCR 011 61606161
Goa 1860 267 6161
Gujarat 079 61606161 / 1860 267 6161
Haryana 011 61606161 / 1860 267 6161
Hyderabad 040 61606161
Indore 0731 6160616
Jammu & Kashmir 1860 267 6161
Jharkhand 1860 267 6161
Jaipur 0141 6160616
Karnataka 080 61606161 / 1860 267 6161
Kolkata 033 61606161
Kerala 0484 6160616 / 1860 267 6161
Madhya Pradesh 0731 6160616 / 1860 267 6161
Maharashtra 020 61606161 / 022 61606161 / 1860 267 6161
Mumbai 022 61606161
Manipur 1860 267 6161
Mrghalaya 1860 267 6161
Mizoram 1860 267 6161
Nagaland 1860 267 6161
Pune 020 61606161
Odisha 1860 267 6161
Puducherry 1860 267 6161
Punjab 1860 267 6161
Rajasthan 0141 6160616 / 1860 267 6161
Sikkim 1860 267 6161
Tamil Nadu 044 61606161 / 1860 267 6161
Telangana 040 61606161 / 1860 267 6161
Tripura 1860 267 6161
Uttar Pradesh 011 61606161 / 0522 6160616 / 1860 267 6161
Uttarakhand 1860 267 6161
West Bengal 033 61606161 / 1860 267 6161

Investor Relations

For Shareholders:

Legal & Secretarial Department,
2nd Floor, Zenith House,
Keshavrao Khadye Marg,
Opp. Race Course,
Mumbai - 400034.

Shareholders' Helpdesk Timings:
​​​​​​​10:30 a.m. to 3.30 p.m.
Between Monday to Friday (except on Bank holidays)

Tel No: +91-022-3976 0012 & 3976-0001
​​Email: shareholder [dot] grievances [at] hdfcbank [dot] com

Grievance Redressal




Grievance Redressal Cell (Banking Products)
Toll Free No. 1800 266 4060 (Call: Monday to Saturday 9:30am to 5:30pm)
This facility is not available on 2nd and 4th Saturdays, all Sundays and Bank Holidays

Grievance Redressal Cell (Credit Cards)
Tel. No.: 044 - 61084900 (Call: Monday to Saturday 9:30am to 5:30pm)
This facility is not available on 2nd and 4th Saturdays, all Sundays and Bank Holidays

Step: 3

Snail Mail:

For Banking Products and Depository Services write to:
Ms. Punam Umesh Naik (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House , Mahalaxmi ,

For Credit Card specific complaints write to:
Manikandan PS ( Grievance Redressal Officer )
HDFC Bank Cards Division, 8, Lattice Bridge Road,
Thiruvanmiyur, Chennai 600041.

Write to Grievance Redressal Officer

Grievance Redressal Cell(Banking Products)
Call Monday to Saturday
1800 266 4060 9:30am to 5:30pm
This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell(Credit Cards)
Call Monday to Saturday
044 - 61084900 9:30am to 5:30pm
This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays

List of Nodal Officers Handling Banking Ombudsman Complaints

Area of Operation Centre Name of Nodal Officer Nodal Officer Contact details
Andhra Pradesh and Telagana Hyderabad Anil Varughese

Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House,
Road No.1, Banjara Hills, Hyderabad - 500 034
Tel: 040-67921327
Phone Banking: Hyderabad: 61606161, 
Rest of AP & Telangana: 18602676161
Email: bohdfchyd [at] hdfcbank [dot] com

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Ramadoss Ramaswamy Address : HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati
Tel : 033-44065165, Assam-781005
PhoneBanking: Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161
Email : bohdfcasm [at] hdfcbank [dot] com
Bihar Patna Ramadoss Ramaswamy Address: HDFC Bank Ltd,
Address : Bimla Sadan Holding No # 801 / 432,
Ward No # 37 Exhibition Road, 
Gandhi Maidan,
Bihar - India 
phone no : 033-44065165
PhoneBanking: 18602676161
Email : bohdfcptn [at] hdfcbank [dot] com
Chattisgarh Raipur Vikas Vijayvergiya Address: HDFC Bank Ltd,
179, M P Nagar, Zone -II, Near Hotel Lake Princes,
Bhopal - 462011 (M.P.)
Mobile :74898 60375
PhoneBanking: Indore: 6160 616
Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161
Email : bohdfcrai [at] hdfcbank [dot] com
North, North-West, West, South-West, New Delhi and South districts of Delhi Delhi I Santosh Sinha Address : HDFC Bank House, 
Vatika Atrium, A - Block, Golf Course Road,
Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: Delhi: 6160 6161 
Email : bohdfcdel [at] hdfcbank [dot] com
North-East, Central, Shahdara, East and South-East districts of Delhi Delhi III Santosh Sinha Address : HDFC Bank House, 
Vatika Atrium, A - Block, Golf Course Road,
Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: Delhi: 6160 6161 
Email : bohdfcdel [at] hdfcbank [dot] com
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Alpa Kothari Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009
Tel : 079-66001069
PhoneBanking: Ahmedabad: 6160 6161 
Rest of Gujarat: 1860 267 6161
Email : bohdfcahm [at] hdfcbank [dot] com
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Delhi II (Haryana NCR) Santosh Sinha Address : HDFC Bank House, 
Vatika Atrium, A - Block, 
Golf Course Road, Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: NCR: 61606161
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161 
Email : bohdfcdel [at] hdfcbank [dot] com
Himachal Pradesh, Punjab,Union Territory of Chandigarh and  3 - Districts of Haryana - Panchkula, Ambala and Yamuna Nagar Chandigarh Ashok Puri

Address : HDFC Bank Ltd, Bank House, Plot No - 28, Industrial Area, Phase I, Chandigarh.

Area Pin Code: 160002
Tel : 0172 -3924866
PhoneBanking: Chandigarh: 6160 616 
Chandigarh, Punjab, Himachal Pradesh, Haryana:1860 267 6161
Email : bohdfccgh [at] hdfcbank [dot] com

Jammu and Kashmir Jammu Santosh Sinha Address: HDFC Bank House,
Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: Jammu & Kashmir : 1860 267 6161
Email : bohdfcjammu [at] hdfcbank [dot] com
Jharkhand Ranchi Ramadoss Ramaswamy Address: HDFC Bank Ltd,
Address : Bimla Sadan Holding No # 801 / 432,
Ward No # 37 Exhibition Road, 
Gandhi Maidan,
Bihar - India 
phone no : 033-44065165
PhoneBanking: 1860 267 6161
Email : bohdfcrnc [at] hdfcbank [dot] com
Karnataka Bangalore Anuraag Gupta Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 
4th T Block, Jayanagar, Near SSMRV College,
Bangalore - 560041
Mobile: 9336820290
PhoneBanking: Bangalore: 6160 6161
Rest of Karnataka:- 1860 267 6161
Email : bohdfcblr [at] hdfcbank [dot] com
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). Thiruvananthapuram Jitheesh Janardhanan Address: HDFC Bank Ltd
Cordial Residency Towers
Opposite Kurups Lane
Thiruvananthapuram - 695010
Tel No : 0471 - 4253303
PhoneBanking: Kochi: 6160 616, Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161
Email : bohdfctrv [at] hdfcbank [dot] com
Madhya Pradesh Bhopal Vikas Vijayvergiya Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, 
Bhopal - 462011 (M.P.)
Mobile :74898 60375
PhoneBanking: Indore: 6160 616 
Rest of Madhya Pradesh: 1860 267 6161
Email : bohdfcbpl [at] hdfcbank [dot] com
Districts of Mumbai, Mumbai Suburban and Thane Mumbai I Ravi Mukherjee Address : HDFC Bank Ltd, 5th Floor, Tower B,
Peninsula Business Park, Lower Parel West, 
Mumbai 400013
Tel : (022) 33958663
PhoneBanking: Mumbai: 6160 6161
Rest of Maharashtra & Goa: 1860 267 6161
Email : bohdfcmum [at] hdfcbank [dot] com
Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa Mumbai II Ravi Mukherjee Address : HDFC Bank Ltd, 5th Floor, Tower B, 
Peninsula Business Park, Lower Parel West, 
Mumbai 400013
Tel : (022) 33958663 
Rest of Maharashtra & Goa: 1860 267 6161 
Email : bohdfcmum [at] hdfcbank [dot] com
Odisha Bhubaneswar Ramadoss Ramaswamy Address : HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003
Tel - 033-44065165
PhoneBanking: 1860 267 6161
Email : bohdfcbnr [at] hdfcbank [dot] com
Rajasthan Jaipur Parul Sharma Address : HDFC Bank Ltd,
A-8 Hanuman Nagar (A)
Jaipur - 302021 
Tel : 0141-2353326 
Phone Banking : Jaipur - 6160616 
Rest Of Rajasthan - 1860 267 6161
Email : bohdfcjpr [at] hdfcbank [dot] com
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Sundar Krishnamoorthy Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002.
Tel no : 044 28616424

PhoneBanking: Chennai: 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161
Email : bohdfcchn [at] hdfcbank [dot] com
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Kanpur Sameer Tiwari

Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow

Area Pin Code: 226001
Tel No.: 0522-3019135
PhoneBanking: Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161
Email : bohdfckpr [at] hdfcbank [dot] com

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Dehradun Sameer Tiwari

Address : HDFC Bank, 2nd Floor,
Pranay Towers, 38 Darbari Lal Sharma Marg,
Near Pratibha Cinema, Lucknow

Area Pin Code: 226001
Tel No.: 0522-3019135
PhoneBanking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161
Email : bohdfcddn [at] hdfcbank [dot] com

West Bengal and Sikkim Kolkata Ramadoss Ramaswamy Address : HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001
Tel : 033-44065165
PhoneBanking: Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161
Email : bohdfckol [at] hdfcbank [dot] com

Principal Nodal Officer

Ms. Zenobia Neville Mehta 
HDFC Bank Ltd.
5th Floor, Tower B, 
Peninsula Business Park, 
Lower Parel West, 
Mumbai 400013
Tel: 022-62841505
Fax number : 022-30788580

Banking Ombudsman Offices

Address and Area of Operation of Banking Ombudsman

Centre Contact Details of office of Banking Ombudsman Area of Operation

C/o Reserve Bank of India
La Gajjar Chambers,
Ashram Road,
Ahmedabad - 380 009

Tel.No.079- 26582357
Fax No.079-26583325
email id: cms [dot] boahmedabad [at] rbi [dot] org [dot] in

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bangalore-560 001

Tel.No. 080-22277660
Fax No.080-22244047
email id: cms [dot] bobengaluru [at] rbi [dot] org [dot] in


C/o Reserve Bank of India
4th Floor, Hoshangabad Road
Post Box No.32,
Bhopal – 462 011

Tel.No. 2573772/ 2573776

Fax No. 2573779
email id: cms [dot] bobhopal [at] rbi [dot] org [dot] in

Madhya Pradesh

C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001

Fax No.0674-2393906
email id: cms [dot] bobhubaneswar [at] rbi [dot] org [dot] in


C/o Reserve Bank of India
New Office Building
Sector-17, Central Vista
Chandigarh-160 017

Fax No.0172-2721880
email id: cms [dot] bochandigarh [at] rbi [dot] org [dot] in

Himachal Pradesh, Punjab and Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana

C/o Reserve Bank of India,
2nd Floor, Fort Glacis,
Post Box No. 40, 16 Rajaji Salai,
Chennai 600 001

Tel No.044 - 2539 5964, 2539 9159, 2539 9170
Fax No.044-25395488
email id: cms [dot] bochennai [at] rbi [dot] org [dot] in

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
Delhi I

C/o Reserve Bank of India,
Sansad Marg, New Delhi - 110001

Tel.No. 23725445/ 23710882
Fax No. 23725218
email id: cms [dot] bonewdelhi1 [at] rbi [dot] org [dot] in

North, North-West, West, South-West, New Delhi and South districts of Delhi
Delhi II (Haryana NCR)

C/o Reserve Bank of India,
Sansad Marg, New Delhi - 110001

Tel.No.011 - 23724856
Fax No.011- 23725218-19
email id: cms [dot] bonewdelhi2 [at] rbi [dot] org [dot] in

Haryana (except Panchkula, Yamuna Nagar and Ambala districts), and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh
Delhi III

C/o Reserve Bank of India,
Sansad Marg, New Delhi - 110001

Tel.No.011 - 23715393
Fax No.011- 23765234
email id: cms [dot] bonewdelhi3 [at] rbi [dot] org [dot] in

North-East, Central, Shahdara, East and South-East districts of Delhi

C/o Reserve Bank of India
GMVN Building, 3rd Floor, 74/1
Rajpur Road, Dehradun-248001

Tel.No : 0135-2742006
Fax No: 0135-2742001
Email : cms [dot] bodehradun [at] rbi [dot] org [dot] in

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

C/o Reserve Bank of India
Station Road,
Pan Bazar
Guwahati-781 001

Tel.No.0361-2542556, 0361-2540445
Fax No.0361-2540445
email id: cms [dot] boguwahati [at] rbi [dot] org [dot] in

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

C/o Reserve Bank of India
6-1-56, Secretariat Road
Hyderabad-500 004

Fax No.040-23210014
email id: cms [dot] bohyderabad [at] rbi [dot] org [dot] in

Andhra Pradesh and Telangana

C/o Reserve Bank of India,
Ram Bagh Circle,
Tonk Road
Jaipur-302 052

Tel.No.0141- 5107973
Fax No.0141-2562220
email id: cms [dot] bojaipur [at] rbi [dot] org [dot] in


C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012

Tel.No. 0191-2477617
Fax No. 2477219
email id: cms [dot] bojammu [at] rbi [dot] org [dot] in

State of Jammu and Kashmir

C/o Reserve Bank of India
M.G. Road, Post Box No.82
Kanpur-208 001

Fax No.0512-2305938
email id: cms [dot] bokanpur [at] rbi [dot] org [dot] in

Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

C/o Reserve Bank of India
15, Nethaji Subhas Road
Kolkata-700 001

Fax No.033-22305899
email id: cms [dot] bokolkata [at] rbi [dot] org [dot] in

West Bengal and Sikkim
Mumbai(I) C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel.No.( O ) 022-23022028
Fax No.022-23022024
email id: cms [dot] bomumbai1 [at] rbi [dot] org [dot] in
Districts of Mumbai, Mumbai Suburban and Thane
Mumbai(II) C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel.No.( O ) 022-23028140
Fax No.022-23022024
email id: cms [dot] bomumbai2 [at] rbi [dot] org [dot] in
Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)

C/o Reserve Bank of India,
2nd Floor,
West Gandhi Maidan
Patna-800 001

Tel.No.0612-2201734/ 0612- 2323007
Fax No.0612-2323734
email id: cms [dot] bopatna [at] rbi [dot] org [dot] in

Bihar and Jharkhand
Ranchi C/o Reserve Bank of India,
Pragati Sadan, RRDA Building,
4th Floor, Kutchery Road, Ranchi Jharkhand 834001
Tel.No.0651 2210512
Fax No.0651 2210511
Email: cms [dot] boranchi [at] rbi [dot] org [dot] in
Raipur C/o Reserve Bank of India,
54/949, Shubhashish Parisar, Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar, Raipur- 492013
Tel.No. 0771-2242566
Fax No. 2242566
Email: cms [dot] boraipur [at] rbi [dot] org [dot] in

C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033

Fax No.0471-2321625
email id: cms [dot] botrivandrum [at] rbi [dot] org [dot] in

Kerala and Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).

NRI Phone Banking

NRI Account Opening assistance (Toll Free)

USA 855-207-8106
Canada 855-846-3731
UK 800-756-2993
Singapore 800-101-2798
Other Countries Click here to receive a call

Existing Account holders queries (24 X 7)

USA (Toll Free) 855-999-6061
Canada (Toll Free) 855-999-6061
Singapore (Toll Free) 800-101-2850
Other Countries- 91-2267606161

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Social Sites



My credit card amount is payment in EMI

Dear sir please this is sir please my credit card payment createin EMI sir I don't have money I pay only in monthly wise please understand sir
thank you regarding venkatesh


Dear sir
I have been reissued the atm card after I had lost the previous one. Also I had got the OTP TO set the atm pin but the expired of the top was over. Hence not able to set te pin
Plz help me in this regard

interest charged even after closing the full amount

my credit card amount is closed fully. even afterthat they are charging interest of rs 7180. when we asked it is the financial charge .

when my money is hold by HDFCLIFE for 3 months about Rs 9.35 lacs single paise interest is not paid.

For bank single rupee is not paid, charging interest.

for customer Rs 9.35 lacs is hold for three months, not even single paise is not paid to me.

who will correct this type irregularities and who can support customer like us.

credit card matter

credit card is closed application
but not closer then
he is paid chargable demand

Hdfc bank

Hdfc bank customer care number O62O7I94485 Customers can even get their card hotlisted in the event it is lost or stolen. HDFC Bank credit card customer care toll free number is ...

CR Card Payment

Dear Management
I have paid the amount cr card bill on due date but next day got msg that the transaction reversed. And after that they autodebited minimum due. Which is not only unethical but also wrong business practice. Then i try talking help from different helpline numbers but no customer care is there.
Feeling disappointed and closing the card for ever now.

To face harshment to open my school account

Sir i am gurmeet singh a govt.teacher of Govt.primary school saide shah wala Distt.Moga Punjab
I want to open account school accounts at HDFC bank branch IFSC code HDFC0003206 Fatehgarh panjtoor Distt moga punjab,
But the bank employs will not open my accounts.when i go to bank to open my school accounts they make many excuses,
I face very harashment so please solve my problems.

To face harshment to open my school account

Sir i am gurmeet singh a govt.teacher of Govt.primary school saide shah wala Distt.Moga Punjab
I want to open account school accounts at HDFC bank branch Fatehgarh panjtoor Distt moga punjab,
But the bank employs will not open my accounts.when i go to bank to open my school accounts they make many excuses,
I face very harashment so please solve my problems.

ATM withdrawal not received but amount debited in our account

Dear HDFC officer

We tried to withdraw Rs 2000/- from an ATM at Sagar MP. The ATM machine number was TAN6871 of TATA indicash. Though the amount was debited to my account but the machine did not dispense the amount. Pls credit back this amount to us.

Amount Rs 2000/-

Thanking you

Deepti N Nawathe

Main Apni credit card ki puri payment Kar Di

Civil par Dal Diya Hai aapne NOC bhi hai mere paas do saal se main bahut koshish kar raha hoon Koi Kuch Bhi Nahin kar raha please help

Net banking not working

I took this account for my salary but net banking is not working. Since one year I did not use net banking. Now amount in my account is not tallied more 2k was deducted I did not why this happened to me i called to different customer care numbers almost 20-30 times but was not connected.please reach me to resolve this issue if not I will change my salary account

Against tells caller

I got a call from tells caller ms.Simran she said you have been shortlisted for hdfc bank they also told to me deposit fee ,I paid fee but now they add my number in black list.they didn't return my money

Irritating behaviours

I visit for collecting return check and for authority to collect letter and my aadhaar has given but still bankers demand for original to verify I never carry any IDs with me because I have soft copy in my phone and government has provided e kyc facility after that employee wants original and his way of talking is realy very irritating

Unable to connect with customer care agent

Sir I am Prakash holding credit card from HDFC bank and approach the customer care number of HDFC bank and there was no option of customer care agent and unable to settle the issue with HDFC bank

Hi, My account is being used


My account is being used and the amount is withdrawn with out my authorization, . I am trying connect with HDFC customer care since 3 working says but I am on hold and no one is responding.
If you don't want to receive customer's call then please close your services.

Connect with me asap. Need urgent help

Employee behaver Very worst

I am writing today to complain of the poor service, I received from HDFC BANK(Villiwalkam) on JAN 30, 2019. I was visited as a customer of Hdfc bank, to cancel my DEMAND DRAFT, on that time I fill my DD cancel request form with my mother tongue and submitted in counter, the in-charge of that counter looks me like terrible. because DD cancel form I filled in Tamil.
Then after I ask for DD cancellation request acknowledgment more than 2hours. They did not answer any of my questions about Bank queries and details. Why should our precious time be wasted over such trifling jobs which would hardly have taken five minutes?
I am an old customer of the bank and have found it very troublesome to have had to ask for acknowledgment so many times. It is an unprecedented lack of service and I have found the behavior of the officers very un-co-operative and rude.
I trust this is not the way That bank wishes to conduct business with valued customers—I have been with you since more than 5* years and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.

Worst service

Myself krunal ranpise
Issue: I have applied for HDFC credit card and havent received yet.. Its been around a month and they said within 8 days you will get it.... An agent named Komal asked for documents again even after submitting hard copies earlier.. I tried pinging her many times but she was ignoring VERY BADLY.. Even after asking about the status, she gives no reply... Her contact number is 848287082X.. This incident is of Pune. Still I am waiting for my credit card. I want strict action to be taken against this agent and I want my card otherwise I will have to go for another option.

Krunal Ranpise

About refund

I have used a yesterday but my transaction was incomplete and I didn’t receive money but after sometime i got a msg that from money has deducted but I didn’t receive any cash in my hand

HDFC bank transection dispute

I had been done transaction on 02/july amount transfored to my brther account city bank baba fakruddin but i have not received and my brother also not got i wants raise dispute kindly check and do the needful on priority.Yesterday i called to your HDFC customer care at 6:55 pm 03/Oct /2018.They said that same day returned i have not able to find any details in my bank statement in same day also.Kindly revert with solution on priority .Awaiting for your response.

Opening a bank account in hdfc bank

My name is "saurabh" I go to the hdfc bank for open a saving bank a/c but a bank worker said to me that " you have first name but not last name so we can't open ur a/c.

Lien marked bank account

This complaint against hdfc bank lien marked my bank account without intimate for due credit card payment. When i asked to bank then they do not reply till senior levels. How hdfc bank access my personal money because every people his own assets save account on bank trust and bank hold money for deduct wrong charges . I am surprised this kind of behaviour by HDFC BANK.

BANK AC xxx 6538


Credit Card

Dear Concern,
I have been trying calling you guys for last one month.My credit card has expired and inspite of my instruction to deliver new card at office address it has been delivered to Residence address.Since no one is available till 5 PM so it has been returned to you.I have been trying to call customer care but I think you guys do not give option to talk to customer care,everything is computerised.
You have charged me but not goven me card.
Kindly reverse charges and send my card at my office address.

Wrong balance showing in account

Hi Team,

As per transaction list my closing balance and my remaining account balance is not matching. I am trying connect with HDFC customer care since morning but I am on hold and no one is responding.
If you don't want to receive customer's call then please close your services.

Connect with me asap. Need urgent help

Kamal kapri

Debit card date expiry

मेरा डेबीट कार्ड की। तारिख २९/७/२०१८को activet करना था पर मैं किसी कारणवश यह नहीं कर सका अब मैं कार्ड activet करने जा रहा हूं तो वह नहीं हो रहा है‌ कृपया दूसरा कोई तरिका बतायें।।

Worrest service

Iam a nri customer i have appaliead personal loan before 2 months back right now also i am rounding my branch.they want only deposit our money they cant provide any loans worrest services.

Bank related

Ta.lathi dis.amreli
Name:ankur viramgama jayantibhai
Problem: this area are no bank .to village of 1000 account open but no bank services . Sbi one bank are but no service . Two manager are in 1890 account are handle . Matirala in center of village to 5 center villages . 20 km are no bank services. Plz note the hdfc bank notice.

I got interview call saying

I got interview call saying hdfc bank has been shortlisted me and they told me to pay 2150 .I paid money den dey r phone is switched off . you ppl shud take serious action on this

Please Confirm Party Name using cheque no

Dear Sir
Please provide company name we have cheque No. 103756 Rs. 11215.90 Clearing Date 05/05/2018 and Cheque No. 005902 Rs. 18720 clearing Date 05/05/2018

Need to open A zero balance savings Account

Kindly Contact me or send your executive on priority as i need to open the account urgent Contact me on 8384xxxxx
Address Karampura New delhi 110015

Account open

Need zero balance account

Dilay personal loan

Sir alreday sumitted document no replay

Personal loan

Respected sir I am submitt my document 3 December HDFC Bank Ratlam(M.P) my priuprod loan but not progress..

Not paid my repo and parking bill

Sir my name is Manoj Kumar. I am from Muzaffarpur in Bihar . Sir, I sent a repo and parking bill in 2015. At that time I was talking about bhatinda 83/1 civil lines branch mr Wasim sidana ji his employee v6006. Frequency of the next month is getting reciprocity. Later mr wasim ji gave the job ends. Then I started talking to Mr. Ravi Gupta. Mr. Ravi Gupta ji also continued to give assurance continuously. Your payment will be made next month. Three years have passed but I have not received the payment yet. I am repeatedly urging that my sister is married. I need a lot of money.

credit related

Sir mera credit card nahi mila pehle likha tha dispatch ho gaya h par ab treck karne par likha hai ,returned to bank,
Par mein home branch gaya but bank ne kaha ki here is no available so please guide me

Wrong deduction from my saving

Dear Sir / Madam,

Yesterday Rs 2249 deducted from my saving account no 50XXXXXX26046 in the terms of ITUNES.COM.

Myself not aware about this or what is the Can you please update me that what the otherwise requested to please refund my deducted amount in my account.

If myself not getting any reply from your side withing 24hrs then myself register complain in consumer forum.



cancel my hdfc credit card account

dear sir/madam

my name is ashok and my credit card 4346786002821964.

last two years to i m leave in london.i have paid all my dabit amount in savar kundla branch.and my credit card expired in may 2014 after then i m not applied any new credit card.and also i m not recieve any kind of new credit card.however hdfc send statment at my indian home address with charge plz check my account history and cancel my all previos charges and completly close my account.


Need to change address and want to become wife as a joint accoun

Need to change address and want to become wife as a joint account holder but right now i m in scotland uk.

Please share the process


i am having sleepless night to deal and call (as its day time in india) NRI customer care NAUSHEEN ANSARI
1 i send 3 application in last 6-7weeks to update my new mobile number and contact address
REFUSAL FIRST application
-Signature not match(i signed the same way i use to do everytime)
-Document not self attested
2nd Application Refusal
document i have send to change address, not have company logo
on it because its printed online.
3rd Application Refusal
IF i want to change my address provide indian address
Funny thing is i still sign same way,yes i did attested my supporting documents this time. but everytime its new error, anything which NAUSHEEN ANSARI don't like,so refuse it.
I am NRI not even indian citizen now never have indian contact never provide them since i open my account Where i am gonna bring my local address if i never have it
i said ok leave it, please change my mobile number its not safe my old number is already given to someone else anything i do message goes to that number
i am still receiving email saying Dear Sir ::::
Nausheen ANsari does not care answer my email even after 3-5 days
i think they never read my email, they even write wrong spelling of my country i just guess it,what they talking about.
Yesterday i send complaint to grievance department attached all my emails
Today i received email from Nausheen ANSARI saying Dear SIR
send your indian mailing address if you want to update your address
now i decided to take my money out and close my HDFC account i cant update my new mobile number because of this wonderful NRI Customer service desk representative.

Personal Loan

Sir, Madam

I have applied for a personal loan in HDFC Bank Agartala Branch. and my application got accepted (23756260). Yesterday(26th Feb 2013) i got a call from the bank and i completed the formalities an gave the officer cheques (24 nos) as the loan was for two years. But I left the amount blank. He told me that it will not be a problem as the payee account is HDFC personal loan only. Moreover he told me that the EMI amount will be SMS ed to me by today and by today the amount will be credited to my account. But nither the SMS came nor the amont is credited.

I want to bring it to the notice of higher authority that why i am not even informed about my EMI till now. Why the official has taken blank cheques from me.? In case of any problem whom i should contact?

Why HDFC people are not commited to what they promise or say ????
~ Ankuran Saha

Address/Phone Number Change::Nausheen Ansari, NRI Customer Care

HDFC NRE/NRO Banking experience has been a nightmare. I changed my phone number recently and also my Overseas address. I mailed the address change form along with my lease copy, mobile bill and Marriage certificate as a proof of change of my Indian Address. to overseas PO Box address, This is beginning of another nightmare. The guy named Nausheen Ansari sitting on Customer Service Desk, Mumbai, started sending standard refusal mails without reading my responses, telling me that
a. My signature is different(Don't know which document he is talking about),
b. Confirmation required which address to be updated.....although my coverletter and application form clearly states it.
c. Address mentioned in Marriage certificate differ with the address on the application and not self attested.....I don't know what kind of training he has.....he can't relate 2+2, Address in Marriage certificate is the address that I want to update to, The site which gave the application form did not mentioned self attested, Marriage certificate is Govt Of India Attested document....I don't know what else this guy needs
d. Copy of Bank Statement is net downloaded and not self attested.......What is net downloaded????....It is e-statement from regular US bank....all included Govt of India embassy and US Embassy accepts it....this guy is trying to act as if he is bigger than both.....Also for Self attestation nowhere it is mention in HDFC site.......
e. Copy of Mobile Bill is net downloaded and not in my name.....Again many bills are paper less in USA, if this guy does not know....even HDFC send paperless e-statements.....Also I told Mr Nausheen Ansari that my name is in the bill if he takes the pain to read the bill from beginning till end....but I guess he is some king of kings that doesn't want to read it.

I hope hdfc sort this matter out ASAP.


i want my accounts details last two months

i want my accounts details last two months

to register my email

my folio no is 8270316 hdfc top-200 . i want to register my email address for further transistaion

email statement

My dp idIN 301549,CLIENT ID 15535644,CUSTOMER ID 00871500002417. I want the statement on email please.
pl confirm otherwise i have to go to a bank with depository service. Last time i went to a HDFC BANK OUTLET THEY SAID THEY DO NOT HAVE DEPOSITORY SERVICE, hence this request

Misbehavioural Arrogance @ HDFC Dahisar (E),Mumbai

I had visited Dahisar Br. for amount withdrawal @ 23-10-2012.The Cash counter queue is appeared bottleneck as 6 persons are waiting.I bring it to notice to Security Guard.The Cashier,Mr.Dilip Singh intervened & replied arrogantly by using absurd words.Again,at the time of my turn of cash withdrawal ,he.Mr.Dilip Singh placed the amount arrogantly on the desk & again ferrociously staring at me by using uncultured body language. Now,other employees intervened & convinced him to behave proper.
Kindly consider the complaint & take necessary action asap.


I had given a FD of 3OOO/- as security for SPICE connection in about year 2OOO through HDFC BANK A/C BRANCH sec 8 chandigarh,which I now wanted to get back. This needed NOC from IDEA. Ms Palak arora deputed at counter 3 of HDFC BANK sector 8 chandigarh not only guided me but properly processed my request . On two earlier visits, I was not told right procedure by Others. A dedicated & humble employee raises the prestige of his INSTITUTION & needs to be appreciated!!!!!!

I had an issue with HDFC bank

I had an issue with HDFC bank Depository Charges, Initially when we did not have Demat account they force us and create one without intimating us that they are going to charge annual fees. Now all of a sudden they have charged 842/-..DEPOSITORY CHARGES AUG12 - 33504895. This is very bad. And I have never used the Demat till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would have communicated that i have not been using and will charged then I would have
closed the account. And after all we are working hard and earning money. Kindly suggest how do we proceed with the same


HDFC credit card status

Respected Sir,
I have applied for Credit Card in HDFC Bank nearly about one month ago. They have sent me a sms stating with reference no 12082714621320N2(Your application no. 12082714621320N2 is approved in principle and the final status will communicated shortly) I want to bring to your notice that I had not got any credit card till time.I want to know the application status of my credit card. I have been follow up so many time regarding this issue with credit card team or customer care service but no any postive response receuved,I had submited all necessary information. Please call me if any clarification require. my mobile number is
Piar Chand

regarding balance deduction through my account

sir , 14 Sep 2012 3RD PARTY CASH TXN INC ST & EC 310712 000000000000 14 Sep 2012 112.36 5,887.64 13 Sep 2012 Chq Paid-TRANSFER IN-NIRMAL BANG SECURIT 000000007074 13 Sep 2012 2,000.00 6,000.00 SIR i am not getting why my 112.36 rupee deducted from my saving account=26501000005097 please rectify my problem as soon as possible .

Account dudction

Dear Sir/Madam,
I recharged my mobile number by netbanking on 10/03/2018,but recharge was unsuccessful and my amount was deducted RS 399 from my account.Till date the amount is not refund.
Please do the inquiry and refund the same.

Thanks in advance..
Jyotiram Bhosale

no satisfactory answer by customer care

Hi i am your saving account holder. my account number is 04671050012933. Actually last monday i have lost my card. somebody had swipped my card at lifestyle store so i had called to your customer care for some assistance they had done same but i had to know the exact place of that lifestyle store because in the sms i did not got the place of that store. so i request you to please send me that exact place where my card was swipped so that i can enquire for further . please revert me as soon as possible.
i will be very thankfull to you for this favour.

Reply to comment | India Customer Care

Thanks very ni&#1089;e blog!

Credit card late fees & finance Charges

In my credit card statement from since Jan 2011 ,
Every statement shows late fees & Finance Charges ,
I paid statement amt. timely in every month ,
many times compliant registered to call Center,
But they did not give reply to me ,
What can i do for this charges ?
Deepak 9890086662.

Choose wrong option while paying Income Tax using HDFC online Ba

Hello Sir/Madam,

by mistake I filled my tax under ITNS 281 while I am working in co. so I have to choose ITNS 280.
Unfortunately my co. is not providing revised Form-16 for this case.

Pls guide/suggest me for the same, If HDFC can do something for this case.

Waiting for your response....

Gyanesh Gupta

hdfc atm at karvenagar, pune

hello sir,

we are student, we are outsider. we come for study.we stay in hostelite area, near cummins college ,lane 1,karveagar area,pune. There are your HDFC ATM center . But we not have any parking space. standing space, proper area way to ATM access . ther are big snacks area, food center.ATM center's owner could not understand our problem, he is argumentative.
what we do? It is not right area / what is this? we use ATM regularly , we need ATM service day to day life. we want easy way to access ATM without any distrubing.
It will be a great help if u solve this problem for us and as soon as possible.

Early action will be appreciated.

Nilesh Sabu

process for revarsal

Dear Sir / Madam,

i am working with adecco india pvt. ltd. by mistake i have process some associate salary excess amount in thier HDFC bank a/c. which was we have open them salary a/c.

now we need ravarsal for this excess amount.

kindly let us know the process for revarsal.



Personal loan

Dear Sir/ Madam,
I am your customer since 2004 onwards, My account Number was 01091050100525 at Vijayawada Branch -AP State. This account belongs to my salary SB account and at the time of Account opening i am working with M/S. New Holland Tractors India Private Limited, i am taken one personal loan and i cleared it and i am taken 2nd loan also in your bank. Now I am working with M/S. Tirth Agro Technology Private Limited - Rajkot, Gujarat as a Zonal Manager for Andra Pradesh , and my salary will credit in our account every month by 12th. Here my problem started for repaying your loan amount in time. I am became defaulter as per your law but i am paying after 12th every month. This problem started from last 5 months onwards. Recently i applied for personal loan in your bank but they rejected me in this reason only. My Take home pay Rs. 94,000/- Per month. and my loans deductions will be Rs. 40,000/- . My sincere request kindly change my due date to 12th of Every month other wise i will be defaulter life long. This is my humble request. As per my knowledge who will not pay or absconding will be called defaulter but we are paying with interest for our late payments also. Kindly consider as a special case and support your customer. My old mobile number changed- 09704286602 old number , my new number- 09701368589. Actually i applied personal loan to clear my Harvester loan taken from M/S. Sundaram Finance and stream line my dues with you also. Please consider my personal loan also . Awaiting for your valuable reply.
N. Siva Naga Prasad.

personal loan

i am surprised to know that my application of personal loan is rejected due to reason which can not be digested.
you people giving a tag a of classical customer and yet you are unable to my process my personal loan file merely because my firm is partnership firm. i running my account for last 9 years and i paid two loans successfully through the instalments and i am able to maintain balance over a lac.

the lies with you people that you can maintain your staff then how you can maintain your customer . you change your rule book like old clothes . every time you generate new ideas with new conditions. i am getting frustrated with new staff and new rules and regulation. so finally i am thinking to with my account from your esteem bank.

anjani kumar sinha
161 munirka vihar
n.d 110067
a/c no 00111050061433
branch vasant vihar , new delhi

to Change Company address, Contact no & mail id


Dear HDFC Customer Care,

As I am one of your in classic customer. Due to sudden job change over from M/s Shri Dinesh Mills Ltd, Baroda to M/s Wires & Fabriks Ltd. Jaipur (Rajusthan) but posted in Pune Regional office (M.S). My Account is saving account (Salary account of Dinesh Mills ) here also it has been converted into salary account of same account.
Hence, requested to any future correspondence of saving account & credit card statement will be send at mention below address and any details,information etc. sms will send to my new contact no.
Details are -
1. Company Name - M/s Wires & Fabriks(S.A) Ltd.,Arihant, 2nd Floor, Nr. Garvare College,Opp.Bank of Maharashtra, Karve Road, PUNE (M.S)
2. New Contact No. - 089751-49300
3. Mail ID - sandeepk [dot] raut [at] yahoo [dot] com
4.Saving A/C no- 0033 1050 305506
5. Branch - R.C.Dutt Road, Alkapuri, Baroda

Kindly confirm by mail as well as by sms in new cell no.

Thanking you,


Sandeep Raut


i have an account in hdfc bank , i drop the check in near kormangla ,banglore ... near form mall atm . on 06.04.12----- today i check ( 09.04.12 ) . they dint updated my check ,,,,, how many days they want time to update

Finance Charges

Hidden Charges on HDFC Credit Card

Unfortunately i am a hdfc credit card holder. i have been holding it for more than one year by now and i have not earned any single rupee benefit out of this card. Instead i lost my hard earned money in the form of finance charges.
The amount shown under a/c details is very much misleading especially the 'Minimum Due' amount. I have made payment as per the minimum due but the bank have charged interest for late payment in my next month statement. This has happended many times. Then i cant understand what is the need for this bullshit Min Due. I have not been explained by any hdfc authorities regarding these kind of purposefull misleading technical terms when i took this card or there after. While in case of other bank credit cards either its clearly mentioned with understandable wordings in their site or their authorities would explain and make us understand. This card is a complete waste as i have not earned any cash back on any of my spendings even in huge sum.

*****up Services

Its been 2 years now and till date i dont have my personal banker phone number. i am not able to clarify any quaries. I tried reaching you people many time but no response I still dont understand why should i maintain a classic acount when none of the services were fulfilled which was promised i would like to terminate it ASAP wish you people might be little educated? Thank you Purnima 9951123197 / 8 Ac:03641930003722

Regarding deduction of amount

Hi sir,
i am sheikh from bangalore and i have an salary account in hdfc bank from a year but now a days unknowingly amount is getting deducted from my account with out my knowledge til now around 800rs i guess so i would request you to assit me regarding above with reason.
i hope some one will revert me back soon.
thank you,
sheikh [dot] azzu [at] gmail [dot] com

request for waiver amount

Dear sir/madom,

My name is sajitha ratheesh,this is to inform you that my waiver amount Rs.3284.75.Am using sb account,but it was salary account before 1 year.i didn't used as 1 year,now am using the same account as salary account fro new company,also i given the request letter for change my sb account to salary account near to the keeping above Rs.10000 in my same account with the instruction of your customer care people. but in this month 03/03/2012 the bank will again charged rs.3284.75 to 5 time from my account in same day without any other information.i given my mobile number and mail these people are not responsibility take for the customers.Am very believing the services of hdfc bank. so kindly waiver the same amount to the same hdfc bank account(sajitha ratheesh,00201050156640,ravipuram branch,kochi)

HDFC.. You guys can never understand anyone's world

I had a transaction via HDFC ATM for mobile recharge worth 350 INR on 31st December 2011. I havn't got any balance in my mobile till date nor my money got refunded. I have been following up with Vodafone and HDFC for my 350 Rs. till now. This bank does not really shit about their customers. Each time they just buy time and disappoint you. Now. the situation is Vodafone says to have a talk with HDFC folks and same goes when you ask HDFC. This is the pathetic service I ever experienced. I am switching my account to Axis now and really do not want my savings account or credi card with this bank. The got worse customer care team and pathetic sevice for their customers. Shame on you guys !!!

In Disappointment,
Anup Singh
+91 9830248692

amount debited but cash did not dispensed from hdfc atm 3045

dear sir,
today on 8/02/2012, i went to HDFC atm 3045 gitti khadan nagpur to withdraw cash with help of my sbi atm-cum-debit card of SBI account no.--11281053108. cash was not dispensed and message came '''sorry unable to process temporally and slip was also not printed. i again went to sbi atm machine and withdraw money rs 7000 and found atm slip. when i saw balance in slip i was surprised that balance was much less. when i checked my account on net banking, i became surprised to see ''ATM WDL OF Rs 7000 from ATM 3045 HDFC LTD NAGPUR OFF SITMAIN''
therefore i request you to reverse the amount Rs. 7000 which i did not get from HDFC ATM MACHINE gitti khadan nagpur but debited.


I would like to give some comment regarding HDFC bank customer service at paradip(1818),odisha.On 26th December 2011 i was submit my required document for open a salary and reimbursement account. Mr. Anil kumar sahu,personal banker of pradip branch told me that it takes 4-7 days to receive your A/c no. and ATM card
After 7 days i was call to paradip branch and ask for my A/c no.Then Mr. Anil told me it takes 4 days more.Like this i really upset after call so many times.Even also last month i met with Mr. Anil six times and call in his mobile(9938400595)/land line so many times.If i call in mobile he didn't receive and if i call in land line other guy told me Mr. Anil is busy,call afternoon.

As i have already a NRI A/c-(customer no-32967802) & personal Saving A/c in HDFC bank,i never ever see this type of behavior/service.For this type of employee only HDFC reduce the brand/unique name.I hope very soon i will receive a fruitful response.My name is Bijaya kumar Martha,mobile no.-08658556653 and e.mail ID- bijayamartha [at] yahoo [dot] com.

HDFC Credit card Collection Call Complaints

I got a call from the collection team at around 10:00 AM about my
payment on 16 Jan 2012 when i was travelling to my ofice by train and have told that customer care lady tht can u plz call later she was like Madam even we are busy and all nonsense and was not allowing me to speak at all..i have launched complaint against her for which i hav recvd call frm hdfc CC they hav told me its her duty bt Is yelling on customer is her duty..???? and hav informed them will do the payment on so n so date..

Still tht lady name sujata no. are 22-42044700, 22-61396300, 2261396900 keep on calling.,.. tell me the date hav told her hav informed earlier don call me she gav to anothr lady name Jenny a very rudeeeeee n ruthless lady don hav manners how to speak she was like i will not listen to anythg..i was being trying to inform her tht their is an sms with me tht my due is on 1st of Feb stil this lady is like we don knw anythg tht sms is not for u whereas the sms was from HDFC bank..n evn i m ready to do the payment but this behaviour and nature of calls frightens me a lot for the payment...I hav complint abt them still no reaction..and the keep on calg continuously and keep on arguig..n not even alowg us to speak..Please tell me where to lodge complaint against these people..


Here is a grievance with a hope that someone may really think of resolving it.

I made a mistake by thinking that HDFC would be an ideal institution to bank with . Considering this I applied for a personal Loan with reference no 20513488 .

Unfortunately the HDFC Bank , Rajouri Garden branch called me , the caller Ms. Sharada @9968075195 , convinced me that good customer service would be provided , The documents were picked up on Monday Jan 9, 2012 by a sales executive Mr. Sunil Kumar Sharma . This executive is laid back and believes that he doesnt have a duty towards his customers.He does not respond to calls and crisply lets me know its none of his business whether I am troubled or not.

Coming back to Ms. Sharada , she had been informed that I stay alone in a single rented apartment an am working with Internal Audit Services with PwC and hence travelling . She had not told me that I need to be there for the verification .

On being told I took a half day and rushed back home continuously calling verification cell, sharada and sunil to send someone for verification , however in vain .

I was a management Trainee with HDFC Homeloans , Pune and had a great belief in the organization .

I am disillusioned now. it has been over 7 working days with no response. The Staff is ill mannered and not bothered.

Not expected from an institution of your esteem .

Just need some quick action if possible. Below is the trail mail sent to loan support and yet another instance of no support.

An aggrieved potential customer is a huge threat... a word of mouth of the services is already spreading across................. VERY POOR CUSTOMER SERVICE !!!!


I had submitted all the required papers to the representative on 23.11.2011 for enhancement of loan A/c. No.588300975 despite
several telephone call and email to branch manger till date no one
is informing me the position of loan sanctioned to me. They are
not responding properly nor passing the loan although the date for
the Registry of the House has been expired.

I request you to look in to the matter. Previous loan was passed
from the Bank of Vaishali Branch (Ghaziabad). I have applied in the
same bank.

Early action will be appreciated.



Your Executives Contact Details:
Branch : Kandivali (Mumbai)
Sanjay : 09702143765 (Annoying Person)

Pratab : 9987952182 (Senior seems to be good gentlemen & he knows very well that hows to behave with customers).

Want to know how HDFC customer Support is : Here it is:
Some Representative named Sanjay was calling me on my cell on 16th dec 2012 about my Loan EMI & unfortunately I forgot my mobile at my home desk so very obvious not being answered to that calls, in night same day when i camed at home, i got to see 70 misscalls & blackmailing SMS on my cell, also not even this sanjay started calling to my friends number which I am completely unaware about that, next day i started receiving calls from my friends & reporting me that as got called from HDFC bank, which is completely annoying to me now, I dont know who is Customer in this situtation, either me Customer or Sanjay, & got to know this is how HDFC serves their Customer,I called it as pathetic service.

Next day morning 10:15am I answered Sanjay's Call & i asked a very simple question to him why did you text me which is seems to be blackmailing to me, not even this, infact Sanjay was laughing at me when m asking this question & So simply I asked to sanjay, i can't talk to person like you any more, that really irritating me, let me talk to your Senior, he is not responding at that moment for a minute, & later on i told him call me if you allow me to talk to your senior & then got call again in next 2 minutes & finally a long missbehaving conversation from sanjay,then I spoke to his senior Person who's Name is Pratab from the same branch Kandivali (Mumbai), Pratab is gentle in talk & he understand the situtation & he aggred that what Sanjay did is completely Wrong, & Pending EMI is paid on same day 17th Dec 2012 & before ending call Pratab said we will take some action on Sanjay for sure.

I dont know what action you & your team can take on him, but one thing is clear that I not happy to continue my account in HDFC any more (Dont worry before closing this account I'll pay every single penny which I took from HDFC as LOAN) & Not even this i'll not suggest to anyone to prefer HDFC bank for Banking.
because I dont know is their a tracking system to track such pathetic misbehaving Executives like Sanjay. & their are more chances to have such kind of uneducated & illitrate peoples working in your HDFC Bank to serve worst Costomer care experience.
If possible I would like to share this worst experience over Web with everyone (I am ready to do SEO to get listed in top list of HDFC search, so max. people will come to know about this.)
Its really hurts because
I am being paying EMI's since from last more than one year. (Never had experience worst than this)
I am Not happy at all.

Please Call to Pratab for confirmation, If you think this is a SPAM or Fake.

Its my pleasure to talk to senior person who's reading this mail about this misbehaviour Issue.

Thank You.
Your Customer
Ganesh Devre
ganeshdevre [at] gmail [dot] com

LET C M Vasudev knows about his company support team.

credit card no 4617 xxx0 0146 5069

Dear Sir/Madam

Despite of several time calls on customer care no 41514332 and 41444102, I am unable to resolve the issue but now Ms narita told me that they are not in position to help me out but suggest me to draft an email to customerservices [dot] card [at] hdfcbank [dot] com to get help, my 100% thanks to him.

Now come to the point,

I am having a debit card in the name of hari kishan in hdfc bank more than two years and have no issue till date , I also keep 2 to 5 lacs in my account but seeing the good account your credit card sales representative call me to make a credit card with a limit of Rs 1.50 lacs , I denied that I don't beleive in credit card , I am always using debit card and having 2 icici bank debit card and 1 for hdfc bank debit card against my savings accounts, but any how they are giving more attractive shcemes and discounts etc and convince me to sell the credit card.

I receive the card but not swap a single transaction from it

however a policy has been sold by hdfc on this card on an installment of rs 350/- approx p.m and debiting every month and charged interest and late payment charges for the same

till date I am not received the policy as well , but the total outstanding shows Rs 8000/- approx and Rs 1300/ approx ,has been debited from my savings accounts. while the total premium of the policy was Rs 4000/- approx

Now the position is this that I can not operate My account which was good in your terms that's why you send the pre approved credit card with the limit of Rs 1.50 lacs .

Hence you are requested to please see the matter and Nil My credit card balance, if you wish i will send back to you the same, however if u insist me to take the policy than please send the policy with complete details and than I will pay the original amount of policy when you will waived off all interest and late payment charges

If I be the defaulter than why I not swap entire amount of Rs 1.50 lacs ,till date I am not swaping single time your card because I don't beleive in credit .

Thanks and hoping for the best from your side to retain your customer.

Best Regards

Hari kishan
D1 shyam enclave c block extn,2
Janakpuri Sahbibabad
Ghaziabad 201001

regarding sponsorship for car dealer

i have recently opened a second hand car dealing showroom and i have got at least more then 15 cars with me.... what i am looking forward to is that what are the ways or eligibility that Hdfc bank can sponsorship my second car loans.... my no is 9769695689 pls contact me asap

unauthorise amount deducted

Dear Sir,
I am Chiranjeevi, employee o Big Bazaar of Tarnaka. I have salary account in Hdfc past 2 years. Now the problem is that they have deducted the amount 800rs from account without any prior intimation.when i asked the bank concerned authorities they said that account is deducted due improper maintenance balance but we have said let see the bank statement it was mentioned salary account.
Bank authorities not giving proper answers to me. can any one suggest me.

issue of demand draft pending

Dear Sir,
My dda refund dd of Rs 1,50,000 was misplaced. To get the same issued again, i had submitted all the documents and application to Mr Bhanu Sharma at Kailash Building, KG Marg branch on 30th September. Mr Sharma had asked me to call him up on 011-41699423 by 4th October to get a status on the dd.
I called and there was no responce so assuming that the number was not working, i went to the bank on 11th Oct but Mr Sharma said that the dd is still not ready. At the same time i called up on the landline and it was working! He asked me to come in the evening and to call up and confirm before coming. I reside in Dwarka and work in Gurgaon so you can imagine the pains i have to go through for each visit!
However, as expected, i tried calling up but the number was showing busy/disconnected every time i would call.

I request you to let me know by when can Mr Sharma issue the dd as i am facing financial issues and this un-necessary delay is causing me a lot of stress.
Please revert.

how to transfer mony from africa

Dear sir/madam,

i want to know procedure to transfer the money by account to account from Africa. there is not any risk if i tell him my account no or name.


Poor Service

I had given a request to break my FD # ***1600 (Customer Id # 8946253) about a month back at HDFC electronic city Bangalore branch.

The very first day the lady at help desk took the filled form and assured me that the amount will be credited to my account (Acc # ***3862) within three days.

After a week when I visited to branch I was told that I need to submit an ID proof and I was promised that they will process it on the same day.

Again after a week when I visited the branch, A senior guy (ABHIJEET MUKHERJEE, Empl # A9497) told me that the lady at help desk is new to bank, she doesn’t know the procedure. The guy again took the form and assured me that it will be processed on the same day.

Again I got a call from mr. ABHIJEET MUKHERJEE saying that there is an overdraft that you need to close and it’s my mistake, he asked me to visit the branch again. Once I reached the branch I was informed that the OD is in some other branch so they can not close it.

After discussing with senior folks, again mr. ABHIJEET MUKHERJEE took the form and assured me that they will process it on same day.

After few days when I visited the branch, I was told that it would take another 10 days.

And now after days there is no update on the same.

It looks like a story, it’s how HDFC is treating customers,
After reading all this, will you please answer my following questions.

1> Do you really return customer’s money deposited in FD.
2> How much time generally it takes.
3> Is there any mechanism in place so customer can be kept informed about their requests and they don’t have to visit the branch again and again.
4> Was it really my mistake that forced me to visit the branch five times. Shouldn’t the personal banker knowing the procedure. Probably it was, I opted for HDFC when I had options for CITY bank and ICICI bank.
5> When can I except the request to be process. Should I wait for a year or so.
6> Can you fire mr. ABHIJEET MUKHERJEE Empl # A9497 for harassing, misguiding customers.

I would be posting this to multiple forums. I'll try my best to let others know about the kind of service HDFC bank proving to its customers.

Sanjiv Katiyar

BP Oil International Limited
9590751077 sanjiv [dot] katiyar [at] uk [dot] bp [dot] com

change cont. no.

My old mobile no. are change. My new no.- 9820169297.
Pl. change old no. & add new contact no. Your any detail , informention,news etc.sent to new no.

a/c debited but can not get cash from atm

I have a saving account no 00851140041895 on 30-08-2011 I have gone to Union Bank Of India ATM at Narayan Nagar Ghatkopar (west) to withdraw cash Rs 4000 and I didn't get my cash. And the same amount was minus (-) from my account. so please credit my amount back in my account. It will be a great help if you do this for me and as soon as possible.

Loss of Demand Draft

I purched a demand draft for Rs 18300 and the receipient did not get it. I did it online. The money has been deducted from my account. Please trace the same with the courier.I am your prferred customer. Pleae treat it urgent. The draft was sent on August 26 most probably.

A/c no05301000009209

Sujit Kumar Bhattacharya

Mita Bhattacharya

Mobile 9811636292

unfair practice

About two years ago, my distant relatives having a flourishing business at a place at Tanda Urmar, Distt. Hoshiarpur, Pb. and despite fulfillment of all formalities and genuineness, the loan was declined only because the firm belongs to my relatives and I am a Judicial officer. This fact came to my knowledge only now after about two years when I went to my native place on account of death of my cousin brother. I could not understand this logic and reason please explain.

Opening a bank account in hdfc bank

My name is "saurabh" I go to the hdfc bank for open a saving bank a/c but a bank worker said to me that " you have first name but not last name so we can't open ur a/c.

amount Debited from the a/c Rs. 326 on 4th Aug'2011

I had booked a ticket from IRCTC.CO.IN on 4th August'2011 from Aligrah to New delhi. The amount of Rs. 326/- was debited from my account but ticket had not been issued. please check and credit back into my account.
A/c Name: M/S ASCENT INFOSOLUTIONS, a/c no 08862000000904.

Deepak wadhwa

Unfair Charges on Salaried A/C

Hello, I am your precious customer of your reputed MNC Bank. I want to state that I Siddharth Chadha is having salaried bank A/C in your bank. My Salaried A/C No.:12021130003120 in HDFC Galeria, Gurgaon Branch. I am very disappointed after i know that around Rs 1500/- was deducted from my Salaried A/C because of low balance. But it has been told to me that in my Salaried A/C no minimum balance is required. My previous company has opened a salary A/C at your DLF ,Galeria,SG-5-6, Gurgaon. With zero balance and no minimum balance requirement is compulsory in this A/C. But due to some reasons my salary is not credited in this A/C and i am in my process of getting my salary to get credited in this same A/C from my current employer. Because they option to open new A/C or with old one. I am great faith in this bank that's why i owns other financial products of yours like Mutual Fund of HDFC Top 200 and HDFC Equity. And with above support no intimation has been given to me ,that your A/C will be charged for not maintaining sufficient balance. This is not at all acceptable from your side. Please do the needful otherwise I know consumer rights and BANK'S OBDESSMEN. Thanks SIDDHARTH CHADHA (+91-9810911778 /+91-9868009463) HOUSE NO. C-03,MAYFIELD GARDENS, SECTOR-50,GURGAON, HARYANA,INDIA

Not Able to withdraw Money from ATM- Acc no. 17511140011817

I'm not able to withdraw money from the ATM on my Debit card for account no. 17511140011817. Opened the account a Month back. Please help on the matter.

a/c debited but cash not dispensed with in atm


I maintain a savings bank at HDFc BANK bearing the account no-04511610004173 and went to Central Bank Of India
ATM of HINJEWADIA on 31/07/2011 to withdraw cash Rs 2500 and the remark came'' sorry unable to process". But to my utter surprise I saw that my account was debited erroneously with a reference no -678124146009 but cash was not dispensed with. On that very day I went to PNB ATM to withdraw same amount but that was successful with a ref no-3821. Now I request to creditt Rs2500 erroneously debited with a ref no 678124146009 through certral bank of india ATM as early as possible

debit card

i forget the pin of my debit card plz issue me a new pin sooon as possible thank u my address is e-18 nanahe park new delhi -59

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