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HDFC Bank Customer Care No. 1800 2600
Updated on Friday, 25 September 2026 - 1:41pm
Email
Organization:
HDFC Bank Toll free Number(s):
- 1800 2600 (For Phone Banking/Report Unauthorised Electronic Transactions, 24x7)
- 1800 1600 (Alternate No. For Phone Banking/Report Unauthorised Electronic Transactions, 24x7)
- 1800 258 3838 (For Complaint)
- 1800 258 6161 (To Report/Blocking Unauthorised Transactions)
- 1800 270 3333 (Missed Call No. To Check Account Balance)
- 1800 270 3355 (Missed Call No. To Get Mini Statement)
- 1930 (For Cyber Crime Helpline)
All India Number(s):
- 1860 266 0333 (To Generate New Credit Card Pin)
- 70 700 222 22 (For WhatsApp Banking, 24x7)
- 72900 30000 (WhatsApp No. For Fraud Complaints)
International Numbers:
+91-22-61606160 (For Customers Travelling Abroad)
+91-22-60006000 (For NRI Customer Support)
Website:
Official Website
iOS App:
HDFC Bank App: Banking & Cards
iOS App:
PayZapp UPI, Pixel Credit Card
Android App:
HDFC Bank App: Banking & Cards
Android App:
PayZapp UPI, Pixel Credit Card - support [at] hdfc [dot] bank [dot] in (For Customer Support)
Important Links
SMS Services
Send SMS to 7308080808 from your registered mobile number.
| Sr.No. | Service | Keyword |
|---|---|---|
| 1 | For Registration | "Register" <Space> "Last 4 digits of customer ID" <Space> "Last 4 digits of account number" |
| 2 | For Account Balance | 'BAL<last 5-digits of a/c no.> |
| 3 | To block your Debit Card | SMS "BLOCK DC XXXX" (replace XXXX with the last four digits of your Debit Card) |
| 4 | To block your Credit Card | SMS "BLOCK CC XXXX" (replace XXXX with the last four digits of your Credit Card) |
| 5 | To block UPI payments | SMS "BLOCK UPI" |
| 6 | For Pre-approved Loan | SMS MYHDFC to 5676712 |
Missed Call Services
| Sr No. | Services | Contact No. |
|---|---|---|
| 1 | To get your mini statement | 18002703355 |
| 2 | To get your cheque book | 18002703366 |
| 3 | For debit card EMI | 9643222222 |
| 4 | For RM connect | 7043370433 |
Important Contact Details
| Sr No. | Services | Contact Detail |
|---|---|---|
| 1 | Retail Banking / ATM/Debit Cards / Mutual Fund | support [at] hdfc [dot] bank [dot] in |
| 2 | Loans / Advances / Advance against shares | loansupport [at] hdfc [dot] bank [dot] in |
| 3 | Credit Cards | customerservices [dot] cards [at] hdfc [dot] bank [dot] in |
| 4 | Depository Services | infodp [at] hdfc [dot] bank [dot] in |
| 5 | Credit Card Misselling | 044-61084900, cardsalescomplaint [at] hdfc [dot] bank [dot] in |
| 6 | Corporate Internet Banking | corporatebanking [at] hdfc [dot] bank [dot] in |
| 7 | For Retail banking, Loans, ATM, Debit card / Other product escalations: | escalation [at] hdfc [dot] bank [dot] in |
| 8 | For Credit Card escalations | escalation [dot] cc [at] hdfc [dot] bank [dot] in |
| 9 | For BizBlack Metal Card Customer | 18002663310 |
Service Support Timing
| Sr.No. | Service | Timing |
|---|---|---|
| 1 | All IVR transactions | 24x7 |
| 2 | Agent assisted service | 8am-8pm on all days |
| 3 | Reporting loss of cards | 24x7 |
| 4 | Credit Card related services | 24 hours on all days including Sundays and Bank Holidays |
| 5 | Loan services | 8am-8pm on all days including Sundays and Bank Holidays |
| 6 | Demat and Loan Against Securities Account Service | Mon-Sat, 8:30am-5:30pm |
| 7 | Mutual Fund or Investment Services Account related Services | Mon-Sat, 9:30am- 6:30pm |
To Block or Hotlisting Debit Card
- By Contact No.: You can call at 18602660333, 18002586161, 18002600, 18001600,
- Internatioal No.: For Customers Travelling Abroad +91-22-61606160 .
- By SMS Service : Send “Block DC <last 4 digits>” to 7308080808 from your registered mobile number.
- By WhatsApp:Send "Hi" to 7070022222 → Debit Card Services → Block My Debit Card → Confirm.
- By MyCards: Login with mobile & OTP → Click Block Card → Confirm.
- By NetBanking : Login to NetBanking →Click on "Card" tab→Select "Request" under Credit or Debit Card→Select Debit Card hotlisting→select reason and mention remarks and confirm.
- By EVA: Go to Official Website →Open EVA → Debit Card Services → Hotlist Debit Card → Verify details → Confirm.
- Mobile App: Login the App → Menu → Pay → Cards → Select Debit Card → Hotlist→Select the reason for hotlisting and block the card.
Grievance Redressal
Level 1:
- For any query/complaint you can contact at 18001600, 18002600 or mail at info [at] hdfc [dot] bank [dot] in .
- You can also lodge your complaint through the online complaint form or visit the nearest branch to submit your complaint offline.
- For any other query, you can contact on the details given below:
Sr No. Services Contact Details 1 For Digital Related concerns grievance [dot] redressaldl [at] hdfc [dot] bank [dot] in 2 Retail Banking / ATM/Debit Cards / Mutual Fund support [at] hdfc [dot] bank [dot] in 3 Loans / Advances / Advance against shares loansupport [at] hdfc [dot] bank [dot] in 4 Credit Cards customerservices [dot] cards [at] hdfc [dot] bank [dot] in 5 Depository Services infodp [at] hdfc [dot] bank [dot] in
Level 2:
- If your complaint is not resolved then you can contact at Grievance Redressal Officer by calling at the details given below:
Contact No.: 18002664060 (Mon-Sat, 9:30am-5:30pm)
Address: HDFC Bank Limited,
1st Floor Empire Plaza - 1, Lal
Bahadur Shastri Marg, Chandan Nagar,
Vikroli West, Mumbai - 400083 - Your query will be resolved within 10 working days.
Level 3:
- If your query/complaint is not resolved or you're not satisfied with the resolution given in level 2, then you can contact Nodal Officer/Principal Nodal Officer at the details given below:
Sr No. Officer Contact Detail 1 Nodal Officer nodal [dot] officer [at] hdfc [dot] bank [dot] in 2 Principal Nodal Officer 022-62841505 ,
pnohdfcbank [at] hdfcbank [dot] com - You can also contact the Nodal Officer of your area at the details given below:
Sr.No. Area of Operation Name Contact No. Banking Number: 18001600, 1800 2600
Timing: Mon-Sat, 9:30am-5:30pm (Excluding regional Bank holidays, 2nd & 4th Saturday)1 Andhra Pradesh & Telangana Krishnarao Gokavarapu 040-6792 1327 2 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland & Tripura Sudipto Chatterjee 9395852112 3 Bihar Avinash Kumar Sinha 9973665832 4 Chhattisgarh KVN Kumar 9993895496 5 Gujarat, Dadra & Nagar Haveli, Daman & Diu Alpa Kothari 079-66630428 6 Haryana (except Panchkula, Yamuna Nagar, Ambala) & Ghaziabad, Gautam Budh Nagar (UP) Manish Anand 9211583131 7 Delhi State Sameer Tiwari 9211583131 8 Punjab, Chandigarh, Panchkula, Yamuna Nagar, Ambala (Haryana) Ashok Puri 0172-4125133 9 Himachal Pradesh Deepak Kairon 0177-2990481 10 Jammu & Kashmir Ankur Arora 7017927175 11 Jharkhand Sushant Shekhar 7485072506 12 Karnataka Anil Varughese 6361008794 13 Kerala, Lakshadweep, Puducherry (Mahe Region) Meenakumari B 0471-4253303 14 Madhya Pradesh Sudhir S Sharma 9982244226 15 Mumbai, Mumbai Suburban & Thane Ravi Mukherjee 022-24811081 16 Maharashtra & Goa (except Mumbai, Suburban & Thane) Karyanand Sinha 022-24811082 17 Odisha Nitan Mohanty 7655993097 18 Rajasthan Parul Sharma 9256470793 19 Chennai, Chengalpattu, Tiruvallur, Kanchipuram, Andaman & Nicobar, Puducherry (except Mahe) Sundar Krishnamoorthy 044-69039236 20 Uttar Pradesh (excluding Ghaziabad, Gautam Budh Nagar, Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor, Amroha) Basant Kumar 7267850740 21 Uttarakhand & 7 UP districts (Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor, Amroha) Harish Sharma 9354914683 22 West Bengal & Sikkim (Kolkata, Howrah, South 24 Parganas, Sikkim) Shikha Jacob 033-44065165 23 West Bengal (excluding Kolkata, Howrah, South 24 Parganas, Sikkim) Debmalya Sen 033-44065165 24 Rest of Tamil Nadu (except Chennai, Chengalpattu, Tiruvallur, Kanchipuram) Uma Balamurali 044-69039236 25 Principal Nodal Officer - Mumbai Corporate Office Ripal Kiritkumar Sheth 022-62841505
Level 4:
- If your complaint is not resolved within one month or you are not satisfied with the resolution, you can contact the RBI Ombudsman at the details given below:
Centralised Receipt & Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector-17
Chandigarh -160017
Email: crpc [at] rbi [dot] org [dot] in - You can also lodge your complaint online through the RBI Complaint Management System (CMS) Portal .
Internet Banking Emails
| Sr No | Location | |
|---|---|---|
| 1 | Ahmedabad | enetbankingsupport [dot] ahmedabad [at] hdfcbank [dot] com |
| 2 | Bangalore | enetbankingsupport [dot] bangalore [at] hdfcbank [dot] com |
| 3 | Bhubaneshwar | enetbankingsupport [dot] bhubneshwar [at] hdfcbank [dot] com |
| 4 | Chennai | enetbankingsupport [dot] chennai [at] hdfcbank [dot] com |
| 5 | Cochin | enetbankingsupport [dot] cochin [at] hdfcbank [dot] com |
| 6 | Delhi and NCR | enetbankingsupport [dot] delhi [at] hdfcbank [dot] com |
| 7 | Guwahati | enetbankingsupport [dot] guwahati [at] hdfcbank [dot] com |
| 8 | Hyderabad | enetbankingsupport [dot] hyderabad [at] hdfcbank [dot] com |
| 9 | Indore | enetbankingsupport [dot] indore [at] hdfcbank [dot] com |
| 10 | Jaipur | enetbankingsupport [dot] jaipur [at] hdfcbank [dot] com |
| 11 | Kolkatta | enetbankingsupport [dot] kolkata [at] hdfcbank [dot] com |
| 12 | Lucknow | enetbankingsupport [dot] lucknow [at] hdfcbank [dot] com |
| 13 | Mumbai | enetbanking [dot] support [at] hdfcbank [dot] com |
| 14 | Patna | enetbankingsupport [dot] patna [at] hdfcbank [dot] com |
| 15 | Pune | enetbankingsupport [dot] pune [at] hdfcbank [dot] com |
| 16 | North (Chandigarh, Haryana, Punjab and J&K) | enetbankingsupport [dot] chandigarh [at] hdfcbank [dot] com |
Blocking or Reporting Unauthorised Transactions
Block through NetBanking
- Login to NetBanking using your customer ID & password
- Click on "Card" tab
- Select "Request" under Credit or Debit Card, whichever applies
- Select "Credit Card hotlisting" or "Debit Card hotlisting" whichever applies
Report transactions not done by you
- To report credit card / debit card /net banking / UPI / Aadhaar enabled Payments System(AePS) transactions not done by you, call PhoneBanking number in your state if are a Resident Customer.
- To report Prepaid Card transactions not done by you, call PhoneBanking
- For PayZapp, go to ‘Profile > Help Centre > Select a transaction > Tap on ‘?’ sign > Raise a Ticket.’
- To report credit card /debit card /net banking / UPI transactions not done by you, Call on 18002586161
For more information, Please Read .
NRI Phone Banking Numbers
| Sr.No. | Country | Contact No. |
|---|---|---|
| Africa | ||
| 1 | South Africa | 00-80080077444 |
| 2 | Kenya | 0-800721740 |
| Middle East | ||
| 3 | Bahrain | 80004980 |
| 4 | Saudi Arabia | 8008142094 |
| 5 | UAE | 8000185252 |
| Asia | ||
| 6 | Hong Kong | 180080077444 |
| 7 | Japan KDDI | 0-1080080077444 |
| 8 | Malaysia | 00-80080077444 |
| 9 | Singapore | 8001012850, 18001013301 |
| 10 | South Korea | 00-180080077444 |
| 11 | Thailand | 00-180080077444 |
| Europe | ||
| 12 | Austria | 00-80080077444 |
| 13 | Belgium | 00-80080077444 |
| 14 | Croatia | 800222990 |
| 15 | Czech Republic | 00-800090155 |
| 16 | Denmark | 00-80080077444 |
| 17 | France | 00-80080077444 |
| 18 | Germany | 00-80080077444 |
| 19 | Greece | 00-80016122061284 |
| 20 | Italy | 00-80080077444 |
| 21 | Monaco | 80093312 |
| 22 | Netherlands | 00-80080077444 |
| 23 | Norway | 00-80080077444 |
| 24 | Poland | 00-8001124694 |
| 25 | Portugal | 00-80080077444 |
| 26 | Spain | 00-80080077444 |
| 27 | Sweden | 00-80080077444 |
| 28 | Switzerland | 00-80080077444 |
| 29 | United Kingdom | 00-80080077444 |
| America | ||
| 30 | Canada | 8559996061, 0-1180080077444 |
| 31 | USA | 8559996061, 18445796441 |
| Oceania | ||
| 32 | Australia | 00-1180080077444 |
| 33 | New Zealand | 00-80080077444 |
| Other Countries | ||
| 34 | Other Countries | 91-2260006000, 91-2267606161 |
NRI Branches
| Sr No. | Location | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Bahrain | 00973 16577015 | bahrainrmhelpdesk [at] hdfc [dot] bank [dot] in | HDFC Bank Limited, Bahrain Financial Harbour, West Wing, 49th Floor, PO Box 20246, Building no 1459, Road no 4626 ,Manama , Bahrain |
| 2 | Kenya | +254-709734000, +254-709734004, +254-709734005, +254-709734006 | - | HDFC Bank Limited - Kenya Rep Office, Kenya Rep Office, 4th Floor, Office no. 7, Park Suites, Parklands Road, P.O.Box: - 38807 - 00623, Nairobi, Kenya |
| 3 | Qatar | (+974) - 4407777 | ccsupport [at] qnb [dot] com [dot] qa | C/o. Qatar National Bank, Contact QNB select branches at Mesaieed, Ras Laffan or City Centre, Qatar |
| 4 | Asia Pacific | + 852 31072970 Fax: + 852 3107 2975 |
- | HDFC Bank Ltd. Suite 1707, 17th Floor, Gateway Tower 1, Harbour City, Kowloon, Hong Kong |
| 5 | Dubai | +00971 - 43170000 Fax: +00971 - 43967010 |
nri [dot] dubai [at] hdfc [dot] bank [dot] in | HDFC Bank Representative Office, 104, Jumaal Majid Commercial Building, Opp Bur Juman Centre, Trade Centre Road, P.O.Box No.64546, Dubai, UAE |
| 6 | Abu Dhabi | +00971 - 26937000 Fax: +00971 - 26440662 |
nriabudhabi [at] hdfc [dot] bank [dot] in | HDFC BANK Ltd (Rep. Office), 203, Salam HQ Building, Opp. Abu Dhabi Municipality, Salam Street, Abu Dhabi (UAE) PO BOX 106514, UAE |
| 7 | Singapore | +65-62026870 | - | 50 Raffles Place, #40-04, Singapore Land Tower, Singapore 048623 |
| 8 | London | 02045347586, 02045347587, 02045347588, 02075445106 | - | HDFC Bank ltd. Golden Cross House, 8 Duncannon St, London WC2N 4JF |
| For more information regarding NRI Branches . | ||||
Forms Centre
Office Addresses
| Sr No. | Office | Address |
|---|---|---|
| 1 | Head Office | HDFC Bank House, Senapati Bapat Marg, Lower Parel (West), Mumbai - 400 013 |
| 2 | Regional Office | HDFC Bank Ltd, Dept For Special Operations, Peninsula Business Park, B-Wing, 4th Floor, Dawn Mills Compound, Ganpat Rao Kadam Marg, Lower Parel, Mumbai, 400 013. |
Comments
Not Able to withdraw Money from ATM- Acc no. 17511140011817
I'm not able to withdraw money from the ATM on my Debit card for account no. 17511140011817. Opened the account a Month back. Please help on the matter.
a/c debited but cash not dispensed with in atm
Sir,
I maintain a savings bank at HDFc BANK bearing the account no-04511610004173 and went to Central Bank Of India
ATM of HINJEWADIA on 31/07/2011 to withdraw cash Rs 2500 and the remark came'' sorry unable to process". But to my utter surprise I saw that my account was debited erroneously with a reference no -678124146009 but cash was not dispensed with. On that very day I went to PNB ATM to withdraw same amount but that was successful with a ref no-3821. Now I request to creditt Rs2500 erroneously debited with a ref no 678124146009 through certral bank of india ATM as early as possible
debit card
i forget the pin of my debit card plz issue me a new pin no.as sooon as possible thank u my address is e-18 nanahe park new delhi -59