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SMFG Grihashakti Customer Care No. 1800 102 1003

Updated on Tuesday, 30 April 2024 - 3:40pm
Toll free Number(s): 
  • 1800 102 1003 (For Contact, Mon-Sat, 9:30am-6:30pm)
Website: 
Official Website

IVRS Menu: 1800 102 1003

Please select your preferred language.

  • Press 1: If you are a new customer.
    • Press 1: To know your loan application status.
    • Press 2: For details of nearest branch.
    • Press 3: To apply for new loan.
    • Press 4:To speak to an executive.
  • Press 2: If you are an existing customer.
    • Please enter one no. or enter your registered 10 digit mobile no.

Emails

  • grihashakti [at] grihashakti [dot] com (For General Query)
  • namaste [at] grihashakti [dot] com (For Customer Support)

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Grievance Redressel Procedure

Level 1:

  • If you have any query/complaint, then you can contact at the following details given below:
    TollFree No. 18001021003 (Mon-Sat, 9:30am-6:30pm)
    Email: grihashakti [at] grihashakti [dot] com
    You can also mail your query at these Offices Address:
    Sr.No. Name Address
    1 Corporate Office SMFG India Home Finance Co. Ltd. 503 And 504, Adani
    Inspire, Bandra Kurla Complex Rd, G Block BKC,
    Bharat Nagar, Bandra East Mumbai - 400051
    2 Powai Office SMFG India Home Finance Co. Ltd. B wing, 6th Floor,
    Supreme Business Park, Hiranandani, Powai, Mumbai -400072
    3 Registered Office SMFG India Home Finance Co. Ltd. 3rd Floor, No - 165
    Megh Towers, PH Road Maduravoyal, Chennai - 600 095

Level 2:

  • If you are not satisfied by the resolution provided by the level 1, then you can emait at ccrc [at] grihashakti [dot] com or the Corporate Office or Registered Office address provided above.

Level 3:

  • If your query is still not solved or if you are still not satisfied by the resolution provided by the level 2, then you can contact to the Grievance Redressal Officer by emailing at gro [at] grihashakti [dot] com
  • You will receive the response within 7 working days
  • You can also approach to the Complaint Redressal Cell of National Housing Bank by lodging your complaint online throught GRIDS Portal , or you can also send a letter through post at the Address given below:
    Address: Compaint Redressal Cell, Department of Regulations
    And Supervision, National Housing Bank, 4th Floor,
    Core 5A, India Habitat Centre, Lodhi Road, New Delhi - 110 003.

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