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• grihashakti [at] grihashakti [dot] com (For General Query)

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• Branch Locator
• Frequently Asked Questions

Grievance Redressal Procedure

Level 1:

• If you have any query/complaint, then you can contact at the following details given below:
  Contact No.: 18001021003 (Mon-Sat, 9:30am-6:30pm)
  Email: grihashakti [at] grihashakti [dot] com
  You can also mail your query at these Offices Address:
  

  Sr No.	Name	Address (SMFG India Home Finance Co. Ltd.)
  1	Registered Office	Commerzone IT Park, Tower B, 1st Floor No.111, Mount Poonamallee Road, Porur Chennai, Tamil Nadu. Pincode - 600 116,
  2	Corporate Office	503 And 504, Adani Inspire, Bandra Kurla Complex Rd, G Block BKC, Bharat Nagar, Bandra East Mumbai - 400051
  3	Vikhroli Office	Ground Floor, Embassy 247, Lal Bahadur Shastri Marg, Gandhi Nagar, Vikhroli (West), Mumbai, Maharashtra - 400083

Level 2:

• If you are not satisfied by the resolution provided by the level 1, then you can emait at ccrc [at] grihashakti [dot] com or the Corporate Office or Registered Office address provided above.

Level 3:

• If your query is still not solved or if you are still not satisfied by the resolution provided by the level 2, then you can contact to the Grievance Redressal Officer by mailing at gro [at] grihashakti [dot] com
• You will receive the response within 7 working days
• You can also approach to the Complaint Redressal Cell of National Housing Bank by lodging your complaint online throught GRIDS Portal , or you can also send a letter through post at the Address given below:
  Address: Complaint Redressal Cell, Department of Regulations
  And Supervision, National Housing Bank, 4^th Floor,
  Core 5A, India Habitat Centre, Lodhi Road, New Delhi - 110 003.

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