Goibibo Customer Care No. 0124-6280407

Organization: 
All India Number(s): 
  • 0124-6280407 (Customer Support)
  • 0124-4404207 (For Post Booking queries)
  • 022-62455107 (Queries regarding Bookings)
  • 0124-6280402 (For New International Flight Bookings)

IVRS Menu

  • Press 1: For queries about your existing booking
  • Press 2: For make a new booking
  • Press 3: In case your booking is failed
  • Press *: To repeat

Email

travel [at] goibibo [dot] com (Customer Support)

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Important Link

Address

Ibibo Group Private Limited
19th Floor, Tower B, Building
No. 5, DLF Epitome, DLF Phase
3, Cybercity, Gurugram - 122001

Social Sites


Comments

GST

PLEASE LET ME KNOW HOW TO INCLUDE THE GST BILLING IN GOIBIO ?

I booked hotel for chandipur

I booked hotel for chandipur orissa for rs 5065 . But goibibo cancelled my booking and not refunded my amount . I called and complained sevarel times but they hasn't take any positive action . Goibibo forfeited my amount without doing anything .

Cheaters

This goibibo people are cheater same happened to me no refund as it clearly says while booking free cancellation but no they wer just playing around keeping my call on hold and saying awwaaz nhi aa rahi hai.

Refund claim for cancellation of Flight

PNR : JFRHXN
AIRLINES : Flybig
Booking through Goibibo on June 02, 2022.
From Kolkata to Rupsi
Date of Journey : 19th June. 2022
Flight No. S9212
Passenger : Subrata Chari Roy
The above said Flight cancelled due to bad weather. In Airport representatives of Flybig assured refunds automatically.
No refunds transferred to the concern account.
We contacted Flybig. Flybig informed us that they have already refunded the amount to Goibio. Not yet received in account.
Flybig asked us to contact Goibio for a refund.
Please check and take all necessary steps to refund the amount at the earliest.

Refund

cancelled booking but not refund in my bajaj ac .after 2june my emi are debit in my acount but not refund in my card...many taim call

web chk in problem

i could not web check in as the airlines side explained that the seat booking charges not received from GoIbibo .
Hence i had to pay again for the seat selection. The GoIbibo call centre also could not help in resolving the issue but only advised that they would refund the
seat booking charges as per norms. for ref PNR : NGUQUB OF INDIGO
very unfortunate.

web chk in problem

i could not web check in as the airlines side explained that the seat booking charges not received from GoIbibo .
Hence i had to pay again for the seat selection. The GoIbibo call centre also could not help in resolving the issue but only advised that they would refund the
seat booking charges as per norms.
very unfortunate.

Refund amount

My bus operator cancel my bus on 03th Oct 2021 .he is tell me refund process has been compeleted by him but goibibo is still not process about it my refund is not credited in my account your service is very bad
PNR-B6972ZD4
jhansi to lucknow

Refund amount

My bus operator cancel my bus on 15th may 2022 .he is tell me refund process has been compeleted by him but goibibo is still not process about it my refund is not credited in my account your service is very bad
PNR no -21699
DELHI TO SITAPUR

My payment refund to credit card

was trying to book train tickets toll free at usxxxaaa9330484719/all India goibibo on 14th march 22 and for that I made a payment on website through google pay upi. money got deducted but no sign of confirmation on the website.

My bus operator cancel my bus

My bus operator cancel my bus on 12th march 2022 .he is tell me refund process has been compeleted by him but goibibo is still not process about it my refund is not credited in my account your service is very bad

Refund

We do hotel booking on goibibo at 11 march but property denied check in so please refund rs 987.

I booked hotel in Chandipur

I booked hotel in Chandipur Orissa and payed full amount of rs 5065. But goibibo cancelled my booking at the last moment . And not refunded my money till date . Goibibo forfeited my whole amount .

No refund, No booked

This is regarding the charges I have to pay while trying to book my seat while doing webcheckin and it was not yet booked.
The payment was successful from my side but due to some glitches in your application it was not reflected.

Kindly request you to refund my Rs 645/-
I am really pissed off with the customer care service as no contact no or email id is present to contact them for this query.

Bus canceled money not returned

I am using this app for a long time but this is a very bad app, my bus was canceled on 7th December, whose money is not returned yet, there is no help option in the app

refund of my tickets cancelled by goibibo still pending

my booking update was GOFLDMTANDEDD8F163429186

Refund issue regards

I have refund issue with my bus pnr no's
263873,anothe 263718.My date of journey 20/11/21 due to some reasons bus as been cancelled but till now i didn't get any refund.I am requesting resolve my issue as soon as possible
Thanks & Regards

Refund issue

My ticket was 22rd dec n i ticket booking app with goibibo n bus is last moment cansal n zing bus company says I send u payment within 2days n u tell ur booking app goibibo...So 1 week go out n my refund payment is not received me..So kya karu me ???

Regarding refund

I am rajesh kumar I need my money because my wallet have money but I transfer my wallet money to saving account that are not credit to my account..plz chek and do needful

Regarding extra charge due to gitched in your application

This is regarding the charges I have to pay while trying to book my seat while doing webcheckin and it's was not yet booked.
The payment was successful from my side but due to some glitches in your application it was not reflected and I have to pay again at the counter for my seat.

Kindly request you to refund my Rs750/-
I am really pissed off with the customer care service as no contact no or email id is present to contact them for this query.

Non refund of debited amount

During flight booking from Goibibo mobile app ,an amount of 21226 has been debited but ticket not booked .
Please refund the money

PNR November CEY64N

No refund Ahmedabad to Udaipur

Refund regarding hotel room booking

I have booked a room in KC Residency Chandigarh on 15 august 2021 costing me about ₹2944 , but at the time of check in they said that the booking has not been made so i checked again it shows "booking in progress". And the checkout time was 16 august but it still shows the same booking in progress. So kindly resolve my issue as soon as possible and please refund my money back.

Regarding non refunding of booking amount of flight ticket

Even after refunding amount by GoAir regrding flight tciket vide PNR No-Q93JSJ but up-till now you have refunded amount to me. Very regreatful.

I m aslo train book ticket

I m aslo train book ticket but ticket not confirmed but amount of ticket deducted so plz till time no any amount refund in my account so plz help

Money got deducted but not creat ticket

I was booking train ticket from New Delhi to chandigarh.. payment got detucted but irct page was not open . Failure occur at that point . How I will get my refund back

I haven't received my booking id

I didn't get my refund amount fully

Refund related issues

I was booked tickets on 25 February but due to reschedule timing by airlines I was cancelled tickets on 22 February but refund not yet return

Flight cancelled by airline but amount still not refund

My flight G8-922 goair from bhubaneswar to Chennai cancelled by airline but amount still not refund
Cancelled by airline 07dec2020

Refund issue

I have cancelled the ticket 2nd of December still not received the refund amount

Can you please resolve the issue

PNR NO- Z4V9QE

refund related

i tried railway ticket booking on 25/11/2020 .transaction was declined but the sum of 2698 has been debit from my account .please refund my amount .

Refund regards

I'm not received any refunds after cancelled the tickets
Let me tell about it Sir
What happened

im booking hotel bidar but

im booking hotel bidar but not allowed goibibo so please my account refund

Flight cancelled by Airline but amount still not refund

MY FLIGHT FROM BANGLORE TO HUBLI CANCELLED BY AIRLINE BUT AMOUNT STILL NOT REFUND. MY PNR 8Q5SG9 FLIGHT STAR AIR 0G101 FROM BANGLORE TO HUBLI DATE 24/08/2020 flight cancelled by Airline still amount not received

Flight cancelled by airline but amount still not refund

My flight from bhubaneswar to Chennai cancelled by airline but amount still not refund my PNR-DYCSPD flight go air
G8-922 07Dec2020 flight cancelled by airline till amount not received

What an awkward service by

What an awkward service by you. Even the Indigo airline has refunded the amount but you're not refunding it to me.

Ticket canceled in amount not refund

My pnr number EMBYRA ticket is canceled in indigo flight pls refund my amount my bank account

Refund

Mera amount refund to kar do

Unable to Use my credit Shell

Dear Goibibo

My last flight was canceled by the airline due to COVID-19, it was on 17 May 2020 and PNR is VGJL9C, I got a credit Shell by goibibo to book a further ticket within a year, now I want to make my ticket but unable to Utilize available credit shell, and I tried multiple times on multiple given CC number to reach out to you, but single was not connecting to you, Personally it's my very bad experience with Goibibo, Still it's looking my credit shell enable but not quickly Utilize, I honestly say that please take an action to book my ticket or review your desktop page credit shell feature and enable it to user can use it easily.

an my given email address please send a customer care number and email to reach out to you easily, otherwise, I will take further action.

thanks

Unable to use credit shell

I Can't use my credit shell given by spicejet on go Ibibo app booking.Its frustrating because I need tk rebook tickets and can't use the given credit shell.Pathetic Customer service since no given number is picking up calls and no answer to any emails.

Not got the refund from goibibo

My PNR is NDDG5L for flight 6E342 on Wed, 25 Mar 2020 from BOM to LKO at 1425. The flight was cancelled due to coronavirus but from when i have not got the refund please help it out. The amount was 11454.

payment refund

sir , mera ticket 25/07/2020 ko tha 23/07/2020 ko cancel kr diya gya flight mera payment aaj tak refund nhi hua
mehrbaani kr k de dijiye ,aur kb tak denge ,nhi denge wo bhi bol dijye

REGARDING THE REFUND

PNR- YHGU5C , I have not received my refund yet it's already 11th day I have cancelled the ticket on zero cancellation charges because flight got cancel of the 2nd part of my connecting flight from delhi to amritsar. the fight was from ranchi to delhi then delhi to amritsar on 15th but route got change later on from ranchi to mumbai n Mumbai to amritsar. I have talked to airline indigo they have completely refunded the amount to goibibo on 14th aug only on the same day of cancellation but from the goibibo end I have not received the refund amount yet why is it so it's already beyond 10 days. CONTACTED GOIBIBO's each n every contact no of help support but no one responded the worst service u have provided til yet. PLEASE REFUND MY BOOKING AMOUNT

Amount refund

My refund more than 6500 is held up for more than 1 months.
I am Silver category customer but not getting any response from GOIBIBO. All numbers incorrect. Shall have to think twice before dealing with GOIBIBO in future.
Please contact me sir.

Amount refund

My refund more than 6500 is held up for more than 1 months.
I am Silver category customer but not getting any response from GOIBIBO. All numbers incorrect. Shall have to think twice before dealing with GOIBIBO in future.
Please contact me sir.

Amount refused

My refund more than 6500 is held up for more than 1 months.
I am Silver category customer but not getting any response from GOIBIBO. All numbers incorrect. Shall have to think twice before dealing with GOIBIBO in future.
Please contact me sir.

Flight cancel refund process

Sir Mera flight cancel hua tha sir please amount refund Kara dijiye sir
PNR ALFTJQ dib to ddn

Refund issues

Goibibo company verry bad this situation all customer money problem and this company not responsible verry bad this company so please help

Refund

My flight is canceled by Airline and my PNR no is -H5V2Q kindy process my refund. I am trying to contact costumer care but customer care didn't respond.

Not refund my rupees

Dear sir I was booked flight indigo airlines by goibibo agent through pnr no MM6CJQ as on 23 /05/20 this ticket cancelled due to covid 19.I was talked to indigo airlines but indigo airlines say that this pnr refunded to goibibo agent but not refunded rupees . p

Refund

My pnr is K9Z578
And my ticket was cancel by directly vistara airline
And vistara airline remark update cancelation and refund to pnr.
But i can not get refund from goibibo.
And goibibo customer care was not responce to me.
Plz reply ma at my mail id.
Plz help

Refund jet airwys

We booked our tickets in January 2019 pnr no. AVHWGN , TILL DATE WE HAVE NOT GOT OUR REFUND AND THERE IS NO INFORMATION PROVIDED BY GOIBIBO TEAM. WORST EVER CUSTOMER SUPPORT.

refund

sir my flight booking mumbai to delhi to delhi to varanasi 17/4/2020 my refund my money request please

Refund

My money not refunding this chor company since last 22 April 2020.While flight has been suspended due to covid-19 but yet they are neither reply through mail nor receiving call .

Amit Kumar Mishra

FOR REFUND ISSUE

PNR NO.OJ3SWM

Goair

Refund

Flight

Sir mera refund abhi nahi aaya hai mai 02/06/2020 ko book kiya tha usdin flight cancel ho gayi to fir mai 08/06/2020ko book kiya tha usdin bhi flight cancel ho gayi bola gaya ki refund aa jayega 5-7din me magar abhi bhi nahi aaya hai Goibibo phone bha nahi lagta hai
Pnr no. TJMPPO

Refund query

I have cancelled my flight with airline
Refund has been initiated by the airline to
your company. But I didn't get my refund yet. I am trying to contact your customer care but still no reply and also sent many e mails. Humble request to you please transfer my refund to the same payment mode which was I used

Refund pending

Dear Team,
I have booked the ticket on 23rd March and also i have cancelled on the same date . In that the refund amount is mentioned, But today is 15th June but still i am waiting for my amount and infact i have tried to connect with customer care many time but i was unable to connect . Kindly reply on my mail ID

Goibibo refund complaint accept

Dear Sir,

We have booked ticket through red bus (V Kaveri Travels ) bearing ticket No. TN08011000141 dt.12-8-2019 and travel date 12.8.2019 in the name of Mr. Mahesh kumar travel from Hyderabad to Mysore. The ticket cost is Rs. 1086. But the amount was debited 2 times in our account. one debit has done by red bus Mumbai and 2nd debit from IBIBO Mumbai. Kindly refund the amount of Rs. 1086 extra debited from us.

Your early action shall be highly appreciated.

Goibibo customer care number

Kisi Ka Paisa fas gaya hai aur ticket booking Nahin Hua Hai To online customer care ke paas call Karke aur jo bhi problem dikkat hai bilkul ko solve kar sakte hain aur Hamare customer care ke yahan Sabhi very nice Kiya jata hai jo bhi problem dikkat hai bilkul solve Kiya jata hai

mene bus ticket h but bus

mene bus ticket h but bus cancel h muje refund kese milega custome care se bat nhi ho rhi h

Booking ID not generated

Hi team, please help as my money gets deduct but booking ID does not get generated

Booking ID does not get generated

Sir nere paise cut hogaye hai mere account se but mera booking ID generate nahi hua hai, please send kardijiye Booking ID.

REFUND

My refund more than 40,000 is held up for more than 2 months.
I am Silver category customer but not getting any response from GOIBIBO. All numbers incorrect. Shall have to think twice before dealing with GOIBIBO in future.

Chor Company and Worst Customercare

Chor Company Not Refunding the Money ...

refund

Dear sir, i cancelled my gulf air flight ticket 5th may 2020 from muscat to Delhi via Bahrain and still awaiting for refund. Please refund my money as soon as possible. PNR No. is KNEWPV. Thanks

टिकट रिफंड

COID19 की वजह से मेरा तो टिकट कैंसिल हुआ है। लेकिन अब तक उस का पैसा वापस नहीं आया।
मुझे दूसरा टिकट बनाना है। इस लिऐ पैसा जल्द वापस
भैजें।

Paisa refund nhi hua hai

Sir 07 april ka delhi to srinagar ka paisa refund nhi hua hai

Refund issue

Mera ticket book nahi hua or sms aaya ki aapka balance refund go jayega 5 se 14 din me main daily customer care baat kiya par koi ne meri baat nahi suni or Maine bank statement daily check kiya koi paisa refund nahi aya mujhe ye samajh me nahi aaya ki balance kyun nahi wapas hua sir Dusri baat bank wale customer se baat kiya to unhone bola ki Goibibo ke customer care se baat kariye par Goibibo k customer se baat hi nahi ho rahi hai
Please paise mere account me transfer kar digiye

Refund issue

Sir Maine 11/03/2020 ko h nizamuddin se Gwalior ticket kiya auto cancel hogaya lekin abhi tak paisa vapas nhi aya mera paisa kab tak ayega please

REFUND OF MY TICKETS

SIR I BOOKED TICKETS FROM BATHINDA TO NANDED - DATED 24 FEB 2020, AMT DEDUCTED Rs 3535 BY DEBIT CARD - OTHPG 173024 IBIBO GROUP GURGAON , BUT DUE TO SOME PBL BOOKING NOT CONFIRMED LATER BOOKING CANCELLED BY IBIBO GROUP GURGAON , THEN I RECD ON MAIL THAT REFUND AMT FROM IBIBO SIDE BUT TILL I DNT RECVD MY REFUND AMOUNT , I WANT MY AMOUNT RIGHT TODAY

Ticket booked for incorrect date of journey

Please help me as I want to change my travel date
Can I cancel the present travel date with refund

double transaction on one booking

Dear Sir,

We have booked ticket through red bus (V Kaveri Travels ) bearing ticket No. TN9924227565 dt.12-8-2019 and travel date 12.8.2019 in the name of Mr. Mahesh kumar travel from Hyderabad to Mysore. The ticket cost is Rs. 1086. But the amount was debited 2 times in our account. one debit has done by red bus Mumbai and 2nd debit from IBIBO Mumbai. Kindly refund the amount of Rs. 1086 extra debited from us.

Your early action shall be highly appreciated.

Thanks & Regards,

Meena
VASANTHA TOOL CRAFTS PVT. LTD.
BALANAGAR
HYDERABAD

Verification of flight ticket booked

Dear Sir:
I have booked my flight ticket from Lucknow to Jaipur for 17th July at 8:10AM (Air India).
I have received the ticket on my mail but it is not showing in my trips on Goibibo app.
Even, Air India website is not recognizing the sticker number for web check-in.
I am worried.Please look into the matter and resolve the problem.
Ticket was booked on 15th July.
Waiting for your earliest response in this regard.

Inviice with GST

Dear sir
pl send me all invoice with gst,from 28/05/2019 to 04/06/2019 every kind of booking id
i have received only hotel confirmation voucher from hotel,hotel say's your booking from goibibo so
taken gst bill from goibibo,pl send total invoice with gst,
booking id -( 1 ) HTL6PRZ9J2, (2) HTLU6KMXYY (3)HTLKF5EU88 (4)HTLZ4JFN9Y (5) HTLSZ7WLHQ & any other
a

Transaction failed but amount debited

I have booked train ticket with booKing Id TRNAFBH11Q2161 but booking is not completed and is still showing booking is in progress and now it has been 9 days.So i want my refund as soon as possible.

Issue in booking flight tickets

Hi there is a huge bug in your website I need to bought tickets but your system is showing unrealistic wrong prices during the process of seat selection.
It's very urgent pls contact me or get sought out with your system issue

Refund issue

I tried railway ticket booking on 18.3.19.The transaction was declined but the sum of Rs 605 has been debit from my account

Froud with me

I am booked oyo 10589 laxmi guest house in gwalior today and submitted payment and i have confirmed booking but hotalier not allow me to check in i want my money back and also i complaind this issue in consumer court

Refund of money

Dear Team
I have booked room at ranchi for 4 days and paid Rs.3854 but when i reached hotel there was no room available.Pls refund my money.below is the msg recd for hotel confirmation

Dear Vipul,
We wish you a pleasant stay at OYO 22051 Bliss. Your reservation with Booking ID HTL72YHPPE, is confirmed for Vipul Kumar with check-in on 07 Apr & check-out on 11 Apr. Check-in time is 12:00 PM
Contact hotel

Hotel booking also paid money but not confirmation message come.

Hotel booking in Rajkot-Gujarat also money deduct from account but not confirmation message come.

Regarding refund of my cancelled flight

As my flight from Delhi to Chennai is cancelled by jet Airways and according to jet Airways I am entitled for full refund but this should be go through I bibo. You people are not giving satisfied answer for full refund. It is very disturbing for me

Refund transaction

I was booking train ticket from Goibibo.my transaction done . The deduction amount is 3905/- i sawinstantly refund for go cash. Bank account refund 5 to 15 days. I have choose options go cash for instantly refund. I can book again ticket and can't use my transaction. I was call to customer care but no response. Kindly help me I m worried for my transaction

Sir My 04 tickets Patna

Sir
My 04 tickets Patna to Mathura is not book but amount is debited sir please refund my amount my all amount 1060.04 debited date 13/02/2019 my mobile number is 95327×××16 sir please refund my amount my amount is debit google pay. Google Pay number ××××××5961 please refund my amount

सर मेरे खाते से पैसा कट गया टिकट भी नही बुक हुआ

सर 16/02/2019 को पटना से मथुरा का 4 टिकट बुक किया लेकिन पैसे खाते से कट गए टिकेट बुक नही हुआ 04 दिन हो गए सर पैसे तो वापस कर दो

Refund issue

My refund amount not don

My amount is dedicated my tickets is not book

Sir,
मेरा टिकट बुक नही हुआ लेकिन amount कट गया 5दिन हो गए पैसा भी वापस नही आया please sir पैसे तो वापस कर दो

Related to payment

Hotel room amount debited but not received by the hotel then what I do ???

Refund amount

Transaction iS failed but my account has debited amount 160