Gaana Customer Care No.

Updated on Monday, 4 August 2025 - 11:02am

Website:

Official Website

iOS App:

Gaana Music - Songs & Podcasts

Android App:

Gaana: MP3 Songs, Music App

Email

help [at] gaana [dot] com (For General Support)

Important Link

Frequently Asked Questions

Subscription/Cancellation And Refund

For any query related to refund or cancellation you can mail at feedback [at] gaana [dot] com .
If you pay for Gaana+ but can't use it and the problem isn't fixed in 7 days, you can get your money back.
The refund will be initiated within 15 days in the original payment method after the Application is accepted.
For more information please read .

For Complaint

For any query/complaint or concern related to Subscription, Activation, Cancellation, Refund, Renewal on Gaana, you may contact at the details given below:
Designation: Grievance Officer
Contact No.: 0120-6776830
Email: help [at] gaana [dot] com

Address

Entertainment Network (India) Ltd.
FC - 6, Film City, Sector 16A, Noida,
Uttar Pradesh, India-201301

Social Sites

Comments

Fri, 10/10/2025 - 9:59am — Vivekanand Kori (not verified)

mere account se kate gye hai hai

10/10/2025 को मेरे खाते से 706.82 रुपए कते गये । कृपया गाना एप्प के माननीय से निवेदन है की मेरे पैसे वापस किये जाये

Fri, 10/10/2025 - 9:50am — Vivekanand Kori (not verified)

mere account se kate gye hai hai

10/10/2025

Thu, 18/09/2025 - 6:28pm — Deepak (not verified)

refund my money

Automatically money debited, please refund my money our activate this subscription

Thu, 04/09/2025 - 10:26am — Balakrishna (not verified)

Today morning Rs 706.82 is

Today morning Rs 706.82 is debited from my bank account without my knowledge and i didn't use any app it was downloaded automatically. Kindly refund my amount

Wed, 03/09/2025 - 10:55am — Romil rathore (not verified)

Refund

गाना एप पर मेरे 706 रुपए दिनांक 3.9.2025 को अपने आप कट गए हैं तो मैं उनको वापस करने की मांग करता हूं कि मेरे पैसे वापस कर दीजिए

Sat, 22/11/2025 - 3:28pm — Jatin bakshi (not verified)

Gaana app se mere 706 rupaye Kat liye gaye hain kripya vah mujhe

Mere 700
kuchh rupaye Kate Hain vah mujhe return chahie

Sat, 22/11/2025 - 3:25pm — Jatin bakshi (not verified)

Please mere 700 ₹6 Kat liye gaye hain vah please mujhe wapas kar

Mere 700
kuchh rupaye Kate Hain vah mujhe return chahie

Thu, 23/10/2025 - 12:04pm — Sonu Nigam (not verified)

Gana apps Rifund My maney problem so please

Please Rifund My maney of ₹ 706.82 because I haven't use Gana app and l have maney problem so please Rifund My maney as soon possible l want to cancel please my gana subscription pack and get Refund please try to understand my problem.

Mon, 06/10/2025 - 12:30pm — Sushant Singh (not verified)

Mere paise kat gye h unhe please vapas kr dijiye

Paise vapas kar dijiye mere please

Tue, 02/09/2025 - 10:37am — DHEERAJ KUMAR (not verified)

Refund money

Please refund my money of 706 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
I am in hospital I have financial problem
i want to cancel my gaana subscription pack and get refund, please try to understand my problem

Tue, 21/10/2025 - 7:48pm — Jiya aryan (not verified)

Refund money automatic payment debite

Automatic payment debite 706 Refund my money

Thu, 28/08/2025 - 8:33pm — Bhukya vishnu (not verified)

Date :-28/08/2025 on this

Date :-28/08/2025 on this date amount was deducted of rupees 599 I'm not using that gaana app i want refund my money

Sun, 24/08/2025 - 8:56pm — Vinay (not verified)

Refund my amount

Sir pls my amount 600 autopay pls refund my amount

Thu, 07/08/2025 - 10:12am — Vipin Tripathi (not verified)

Gaana Team

Refund my ₹599 money otherwise i complaint against you and your team return my money...

Tue, 30/09/2025 - 5:43pm — Gaurav Chauhan (not verified)

Sir My bank account balance refund auto debit

Sir my bank account se auto debit gana ap refund my money

Wed, 24/09/2025 - 8:38pm — Abhishek Kumar (not verified)

Ganna app refund my money

Please refund my money of rs 706, because I haven't use ganna app and I have money problem. so please refund my money as soon as possible. I want to cancel my gaan subscriptions pack and get refund. Please try to understand my problem.

Mon, 21/07/2025 - 10:51pm — Dinesh (not verified)

Refund my Amount

Refund 1 year plan (Rs599)
I am dinesh in July 21th with out my acceptance gaana 1yr plan is activated my amount 599 is debited please refund my amout

Thu, 25/09/2025 - 9:33am — Chittii (not verified)

App not install but cut my

App not install but cut my money please my money refund

Mon, 21/07/2025 - 4:10pm — Jitendra namdev patil (not verified)

Automatic money debited

Automatically money debited, please refund my money

Sun, 20/07/2025 - 7:53pm — Anonymous (not verified)

Please refund my money

I didnt opted any autopsy fir 149 I didn't subscribed anything of your plan I don't want use anything kindly refund my money back plzz as soon as possible

Tue, 15/07/2025 - 8:41am — Danish (not verified)

599 debit my acaunt

I'm not subscribe gaana ap please my amaunt rifend 599 15/7/25 debit from my acaunt please my amaunt rifend

Tue, 10/06/2025 - 12:29pm — SURA SRIHARI REDDY (not verified)

Refund 1 year plan (Rs599)

I am Sura Shrihari Reddy in June 4th with out my acceptance gaana 1yr plan is activated my amount 599 is debited please refund my amout

Tue, 29/07/2025 - 9:42pm — Anonymous (not verified)

Refund my money please sir

Tue, 29/07/2025 - 5:11pm — Anonymous (not verified)

Refund my money please sir

Thu, 01/05/2025 - 8:39pm — Monu Upadhyay (not verified)

My account 599 rs debited

Monu Upadhyay on Wednesday, 30/04/2025 - 10:13am.
Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
I am in hospital I have financial problem
i want to cancel my gaana subscription pack and get refund, please try to understand my problem

Thu, 01/05/2025 - 6:38pm — GAURAV SAXENA (not verified)

refund money

Please sir today 299Rs auto renews plan but I am not renew plan my amount 299 Rs refund

Fri, 15/08/2025 - 8:09pm — Khaja Hussain (not verified)

My money refund

Khaja my name my money back please

Wed, 02/04/2025 - 4:53pm — Anonymous (not verified)

Yesterday my amount deducted

Yesterday my amount deducted Rs 599
How can I get my deducted money
Kindly resend the amount
Other wise we meet in CONSUMER COURT

Wed, 26/03/2025 - 2:24pm — Rahul (not verified)

I want my money refund

I didnt opted any autopsy fir 599 I didn't subscribed anything of your plan I don't want use anything kindly refund my money back plzz as soon as possible

Wed, 04/06/2025 - 8:16am — Naresh kumar (not verified)

Payment refund 599

Wed, 16/07/2025 - 12:29pm — Devgan Ambadas kamble (not verified)

No subscription add

Please sir refunde my payment im not intrested ganna subscribe

Wed, 04/06/2025 - 8:15am — Naresh kumar (not verified)

Payment refund 599

Wed, 21/05/2025 - 9:51am — Md sharique Hussain (not verified)

Subscription cancil

My subscription was cancil please I need money because I don't need any gaana apps because I have no any time I am a student. I purchased a copy and book so I request you to cancil my subscription

Tue, 18/03/2025 - 10:13am — Amarjeet (not verified)

Refund money

Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
I am in hospital I have financial problem
i want to cancel my gaana subscription pack and get refund, please try to understand my problem

Wed, 16/07/2025 - 11:20am — Velanganni subha (not verified)

Payment issue

Please sir I want cancel my payment

Wed, 18/06/2025 - 6:10pm — Kamaraj (not verified)

For amount refund

I need my amount return because I am not use the gaana app

Fri, 04/04/2025 - 1:20pm — Babu ck (not verified)

Refund the payment

I'm not using gaana app tab can you refund the payment

Thu, 03/04/2025 - 10:53am — Anonymous (not verified)

I am in a problem I am in a

I am in a problem
I am in a hospital so please refund may mony

Mon, 17/03/2025 - 1:29pm — Vignesh (not verified)

Give my 599rs cheaters I did

Give my 599rs cheaters
I did not opt for auto cancellation, I did not use your GAANA app

Wed, 05/03/2025 - 4:02pm — Aliya (not verified)

Submitted by Mohammad Aliya

Submitted by Mohammad Aliya (not verified) on wed 05/03/2025 - 11:56am
Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
i want to cancel my gaana subscription pack and get refund, please try to understand my problem

Tue, 11/03/2025 - 5:19pm — SUKHIWNDER (not verified)

REFUND MY SUBSCRIPTION MONEY

I WANT TO REFUND MY SUBSCRIPTION MONEY I AM NOT PURCHASE SUBSCRIPTION

Wed, 26/02/2025 - 7:46pm — Shubham Raj (not verified)

Refund subscription amount

Dear without any information you deduct my amount 599. For auto pay, this to illegal. Please refund my amount immediately.

Fri, 03/01/2025 - 12:51pm — Money problem (not verified)

Give me my money

Plz give me my money I'm not use gaana app plz

Thu, 13/02/2025 - 8:05pm — SIVA (not verified)

Refund money

Yesterday my amount deducted Rs 299
How can I get my deducted money
Kindly resend the amount
Other wise we meet in CONSUMER COURT
BECAUSE I AM EMPLOYEE IN THAT COURT

Sat, 21/06/2025 - 3:07pm — Shyam sundar rudra (not verified)

MARA GANNA ACCUANT PAR AUTO

MARA GANNA ACCUANT PAR AUTO PAY ON HO GAYA THA ISLIYA 599 KA RECHARGE HO GAYA TO O MONNY MUJA VAPIS CHAIYA PLEASE MY MONNY BACK SIR

Thu, 13/02/2025 - 8:04pm — SIVA (not verified)

Refund money

Yesterday my amount deducted Rs 299
How can I get my deducted money
Kindly resend the amount
Other wise we meet in CONSUMER COURT
BECAUSE I AM EMPLOYEE IN THAT COURT

Sat, 10/05/2025 - 11:20am — Anonymous (not verified)

subscription cancellation Process

Did you get your money back? I wanted to check with you as I am in the same situation

Thu, 26/12/2024 - 4:40pm — Geetha (not verified)

Tefund

Submitted by geeta (not verified) on Wed, 20/11/2024 - 2:42pm.
Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
i want to cancel my gaana subscription pack and get refund, please try to understand my problem

Tue, 11/03/2025 - 8:30pm — Prakash Vishwakarma (not verified)

Please refund my money 599

Because I haven't used Gaana app and I have very money problem. So please refund my money as soon as possible. I want to cancel my gaana subscription pack and get refund please try to understand my problem

Fri, 02/05/2025 - 10:30am — Narasimh (not verified)

About Ganaa there is a problem

My Money is Automatically cutting to Gaana

Sun, 02/02/2025 - 9:31am — Vraj (not verified)

Refund

Submitted by geeta (not verified) on today 02/02/2025 - 8:38pm.
Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
i want to cancel my gaana subscription pack and get refund, please try to understand my problem

Mon, 28/04/2025 - 3:15pm — Minarul Sk (not verified)

Refund my money

I didn't want to do this. Why was it done without my permission? I didn't want to do this. Give me my money back. I don't want to do this. I have no business with this. Give me back my money.

Sat, 22/03/2025 - 10:45am — parshu kombinoor (not verified)

please refund my money

Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
i want to cancel my gaana subscription pack and get refund, please try to understand my problem

Fri, 21/02/2025 - 11:47pm — Anonymous (not verified)

I need you payment

I need you refund payment please

Sat, 21/12/2024 - 11:56am — vishal prajapati (not verified)

autopay money refund

Wed, 03/09/2025 - 1:49pm — ANUJ Shukla (not verified)

Auto pement refund

Auto pay money refund

Sun, 15/12/2024 - 3:05pm — Shanu (not verified)

Money problem

Submitted by Shanu (not verified) on Thu, 14/12/2024 - 9:56Am.
Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
i want to cancel my gaana subscription pack and get refund, please try to understand my problem.
Please help me solve my problem ,

Sun, 15/12/2024 - 2:57pm — Anonymous (not verified)

Money problem

Sat, 14/12/2024 - 10:03am — Ansh Sharma (not verified)

Transaction refund

Sir please refund my 599 I don't need any subscription please refund it as soon as possible

Mon, 10/02/2025 - 2:16pm — Manohar babu (not verified)

Refund my money

Sir please refund my 599 I don't need any subscription please refund it as soon as possible

Thu, 30/01/2025 - 1:30am — Anonymous (not verified)

Hi even my money was deducted

Hi even my money was deducted without prior notification.
https://www.instagram.com/p/DFa75yfsD08/?igsh=bGZ1aXk2eHJrbHds
Let us all unite and tag gaana and write our complaints.
Many people are affected in this auto renewal scam.
We cant let them take our hard earned money like this.
Lets show them power of common man.

Mon, 06/01/2025 - 6:05pm — Pradeep goswami (not verified)

Transaction refund

Submitted by Pradeep Goswami date 26Submitted by Pradeep Goswami (not verified) on Wed, 06/01/2024 - 4:26pm.
Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
i want to cancel my gaana subscription pack and get refund, please try to understand my problem.

reply
Refund money
Please refund my money of 599 ,
Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.
i want to cancel my gaana subscription pack and get refund, please try to understand my problem.

reply
Refund money

Mon, 06/01/2025 - 6:04pm — Pradeep goswami (not verified)

Transaction refund

reply
Refund money

Thu, 12/12/2024 - 3:16pm — Akash (not verified)

Please Refund My money Because I have money problem

Please refund my money of 599, Because I haven't use gaana app and i have money problem. So please refund my money as soon as possible.

i want to cancel my gaana subscription pack and get refund, please try to understand my problem.

Please help me solve my problem,

Fri, 06/12/2024 - 1:05pm — Mizanur Islam (not verified)

My subscription cancel and refund my money

Auto-pay k leya Mera Mera gaana app me automatic subscription ho geya. Please Mera paysa wapas kijiya

Thu, 05/12/2024 - 2:52pm — Suraj Kumar (not verified)

Gana ap refund money my problem money

Please refund my money of rs 599 because I haven't use gana app and I have money problem so please refund my money as soon as possible I want to cancel my gana subscription back and get refund please try to understand my problem

Wed, 04/12/2024 - 9:42am — Satyam ananad (not verified)

To return my money

Sir mere account se paisa kat gaya hai aur mai 1 student huu please sir mera paisa mujhe wapis kar dijiye please sir kyunki Mai garib pariwar se hu sir 599 rupya mere account se debit ho gaya hai mujhe jayada knowlegde nahi tha

Mon, 13/01/2025 - 4:58pm — Satham hussain (not verified)