Home › F › Ftcash Loans Customer Care No. 983 349 6939

Ftcash Loans Customer Care No. 983 349 6939

Updated on Saturday, 23 May 2026 - 4:20pm
Organization: 
All India Number(s): 
  • 983 349 6939 (For Customer Support, Mon-Fri, 9:30am-6:30pm)
Website: 
Official Website
iOS App: 
Ftcash
Android App: 
ftcash - Business Loan App

Email

  • support [at] ftcash [dot] com (For General Support)

Important Link

Branch Locator

Contact No.: 9833496939 (Same For All)

Sr.No. City Address
(Nomisma Mobile Solutions Pvt. Ltd.)
1 Mumbai A-405, 4th Floor, Boomerang Building, Yadav Nagar, Chandivali Farm Road, Chandivali, Andheri (East), Mumbai-400072
2 Ahmedabad Flexi Business Hub, 2nd Floor, Madhur Complex, Opp Gwalia Sweets, Near Stadium Six Road, Navrangpura, Ahmedabad-380009
3 Pune My Branch Services Pvt. Ltd., Amar Synergy, 2nd Floor, Unit No.201 & 202, Sadhu Vaswani Chowk, Pune-411001
4 Bangalore Blooming Coworking Spaces, 3rd Floor, No 60/417, NKS Prime, below Rajaji Nagar Metro Station, 20th Main Rd, 1st Block, Rajajinagar, Bengaluru, Karnataka-560010
5 Chennai Srihari Enterprise, No 4/14, West Avenue Road, Kodambakkam, Chennai-600024
6 Delhi CO-Offiz, B-1/632, 2nd Floor, Janakpuri, Delhi-110058

For Complaint

Level 1:

  • For any query/complaint you can contact at the details given below:
    Contact No.: 9833496939
    Email: support [at] ftcash [dot] com
    Working Hours: Mon-Fri, 9:30am-6:30pm
  • You can also contact the officers at the details given below:
    Sr.No. Vertical Designation Email
    1 Technology Chief Technology Officer tech [at] ftcash [dot] com
    2 Operations Chief Operating Officer deepak [at] ftcash [dot] com
    3 Merchant On-boarding & Marketing Chief Business Officer vaibhav [at] ftcash [dot] com
    4 Transaction Support Vice President, Payment rashmi [at] ftcash [dot] com
  • You can also fill this Complaint Form .
  • You will receive a response/resolution within 7 working days.

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the officers at the details given below:
    Sr.No. Name Designation Email
    1 Mr Balkrushna Zakade Manager balkrushna [dot] zakade [at] ftcash [dot] com
    2 Mr. Akash Gupta Sr. Manager akash [dot] g [at] ftcash [dot] com
  • You will receive a response/resolution within 14 working days.

Level 3:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue to the Principal Nodal Officer at the details given below:
    Name: Mr Deepak Kothari
    Contact No.: 9833496939
    Email: nodalofficer [at] ftcash [dot] com , deepak [at] ftcash [dot] com
    Address: A-405, 4th Floor, Boomerang Building, Yadav Nagar,
    Chandivali Farm Road, Chandivali. Andheri (East). Mumbai-400072
  • You will receive a final internal resolution within 30 days of original complaint.

Level 4:

  • If your query is not resolved within 30 days or you are not satisfied with the resolution given, then you can escalate your complaint to Central Banking Ombudsman at:
    Contact No.: 14448 (9:30am-5:15pm)
    Email: crpc [at] rbi [dot] org [dot] in
    Address: Centralised Receipt and Processing Centre (CRPC),
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through Complaint Management System (CMS) Portal .

Registered Office

Nomisma Mobile Solutions Pvt. Ltd.,
3rd Floor, C-Tower, Times Square, Gamdevi,
Marol, Andheri East, Mumbai, Maharashtra, India

Social Sites