Important Link

• Feedback Form

Grievance Redressal Procedure

Level 1

• If you have any query/complaint, then you can call at 18004192812 or email at fcicare [at] ford [dot] com.

Level 2

• If your query/complaints is not solved with in 14 days, then you can contact to the Grievance Redressal Officers
  Officer 1: Mr. Shashikant Mandalgiri, National Manager - Marketing & Sales
  Email: smandalg [at] ford [dot] com
  Officer 2: Ms. Y Kavya, Company Secretary
  Email: ykavya [at] ford [dot] com

Level 3

• If your query/complaints is not solved by the Grievance Redressal Officers  within the period of 30 days, then you can contact to the Reserve Bank of India.
  The General Manager
  Address: Department of Non-Banking Supervision, Reserve Bank of India,
  Fort Glacis, 16 Rajaji Salai, Parrys, George Town,
  Chennai, Tamil Nadu - 600009

Address

Ford Credit India Pvt. Limited, 3rd Floor,
Urban Square, S.F.No.- 278/3A & 9A, VOC
Street, Gandhi Nagar, OMR - Kottivakkam, Chennai - 600041, Tamil Nadu