Flexi Loans Customer Care No. 079-480 61722

All India Number(s):

079-480 61722 (Customer Support, 10am-7pm)
022-6821 9546 (General Query)

Website:

Official Website

IVRS Menu

079-48061722

Select your preferred Language: English, Hindi, Marathi

Press 1. To apply for fresh business loan.
Press 2. Already applied for loan.
Press 3. Any active loans running with the company.
Press 4. To register for Whatsapp Updates.
Press 9. To speak to our Agent.

Emails

connect [at] flexiloans [dot] com (Customer Support)
myaccount [at] flexiloans [dot] com (Existing Customer)

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Grievance Redressal Mechanism

Level 1

Register query/complaint of the customer which shall be addressed to the Grievance Redressal Officer (GRO), of matters related to business practices, lending decisions, credit management, recovery and complaints relating to updation/alteration of credit data at:

Name: Mr. Manish Lunia
Email id: nodal [dot] grievance [at] epimoney [dot] com
Ph: 022-68219546

Level 2

If resolution of complaint is not done within 15 days, the customer shall complaint to the Compliance Head of the Company at the following email id
compliance [at] epimoney [dot] com

Level 3

If the complaint/dispute is not resolved within a period of one month from date of its receipt, the customer may appeal to:

Deputy General Manager,
Department of Non-Banking Supervision,
Reserve Bank of India,
Post Box No. 40, Chennai Post Office, Chennai

Registered Office

New no. 34, (Old No. 158),
Eldams Road, Teynampet,
Chennai, India – 600002

Corporate Office

FlexiLoans Quest Coworks,
Technopolis Knowledge Park,
5th floor, Hanuman Nagar,
Opp Holy Family High School, and Junior College.
Andheri East, Mumbai - 400093, India

India Customer Care